Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Papi Chulo!  - 

Verified Purchaser

Riu Palace Baja California: Great resort hotel

Stayed at the new Riu Baja California recently and the hotel hit on all points. Check in was one of if not the smoothest I have ever experienced. Been to 30+ all inclusive hotels to date. Room cleanliness was great, daily service was fine, room additions such as bar fridge and water was always filled to the max. Large patio deck with alot of privacy. Deck view was of the ocean and the Riu St. Fe. We were on the 4th floor. Food at the buffet was decent. Everyday there were new options. At [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Amazing Resort

We loved the resort. The food was fabulous, the rooms were clean and the staff was friendly. We had great waiters at the buffet. There is shopping right on the resort and the prices are very good.We will definitely return to this resort.

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Berni  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Excellent Resort

This hotel was outstanding. Incredibly clean everywhere you went. The food was very good with a large variety available in the buffet. The ala carte restaurants were readily available and the food top notch. We were able to snorkel every one of the nine days we were there. We saw rays, turtles and an amazing variety of fish on the reefs which were easily reached from the beach. The staff was very attentive to our needs. A special thank you to Abel the concierge who treated us just like fa [... read more]

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Private  - 

Verified Purchaser

Hyatt Ziva Puerto Vallarta: Fantastic Resort - Can't wait to come back

Everything about this place is fantastic with one exception, the "towel game" is the resort's biggest problem. There is absolutely no problem that you get up early and leave your towel and a book to secure yourself a spot, however because there is no limit to towels people are securing both a spot at the pool and the beach leaving it limited for others. Positives: - No wristbands - No reservations required for restaurants - Vendors are respectful and don't bother you - Private beac [... read more]

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HeatherR  - 

Verified Purchaser

Occidental at Xcaret Destination: Amazing resort!!!!

When my girlfriend and I arrived, we were greeted with friendly smiles and hellos. Check-in was fast and we were escorted by a staff member to our building(19). Our luggage showed up 10 min later and we were off to explore this beautiful resort. Everything from lounging at the pool/ beach to the delicious food was nothing short of amazing. I can’t wait to come back. This resort is a gem!!

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: So So

I stayed at Blue Bay Grand Esmeralda the last week of March. The trip was wonderful as a whole but there were cons for this resort. 1. DEFINITELY NOT A 5 STAR! 2. Beach area is small but beautiful. I'd suggest waking up early to reserve a chair. Your chances of getting a little hut for some shade is also slim to none even if you wake up early to reserve. Don't leave stuff unattended as my cover-up was stolen from one of the chairs. This was probably from another traveler and not the staff.  [... read more]

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Elaine  - 

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Secrets Maroma Beach Riviera Cancun: Beautiful ! Friendly staff.We stayed 2 weeks.

Swim up was amazing! Only negative re beach was seaweed but the beach is continually cleaned and it didn’t prevent walking but swimming a few days was out. Service was great including beach area— staff go the extra mile. Rooms are excellent with a huge bathroom.Making up of the rooms was an issue most days as by the time it was made up it was almost time for turn down service.Loved the “secret box” in the room — want privacy— room service is delivered to this box .A great idea!! B [... read more]

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Bill  - 

Verified Purchaser

Dreams Aventuras Riviera Maya: Very good resort

Everything at the resort was A-1 From cleanliness to friendliness, the facilities and staff were incredible. We never had a bad meal and our overall expectations were exceeded regularly. Our one and only hiccup came when we inadvertently got caught up in a “Holiday Club” presentation we had no intention of joining.

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Shahab  - 

Verified Purchaser

El Dorado Seaside Suites: Great Vacation Spot!

Everything is top of the class in this resort, above all is the food quality that is top notch! The night entertainments can be improved, but this is not to say there is not plenty to do already. Definitely recommend, especially to couples looking for a peaceful and restful get away!

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Mike Taco  - 

Verified Purchaser

Bahia Principe Explore Coba: No service and à la cartes?

The grounds were clean, and a few staff members were smiling and provided great service, Barbara and another one in the main lobby(Coba) But their was not one server around any pools, and the bars(swim up or not) were very slow, short staffed for sure!! We picked up empty glasses around the pool area and so did the Life guards. They fixed my air conditioner, phone and fridge very fast, but why were they all not working? Others in my group had similar issues, with the fridge or air condition [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Perfect Vacation!

The resort grounds were so perfect! The service and food were excellent! The beach was so crystal clear and beautiful! A shout out to Alejandro from the Dolce Vita restaurant who went above and beyond and Gerardo from Alux for making our dining experiences just perfect! Thank you to all the staff and the managers who paid visits to ask what else they could do to make our stay more enjoyable. We stayed in building 49 which was close to the buffet, pool and just steps from the beach. The Mexican n [... read more]

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Private  - 

Verified Purchaser

Playa Mazatlan: Really nice place

Well let's get it out of the way first, it's not a five star by any stretch. It's a good three star , the service was great, the room was enormous and the side we were on was very quiet at night. If I were to go again I wouldn't go "all inclusive" because the buffet is only cafeteria quality and they didn't have much high quality stuff. I was expecting smoked salmon and a bit more seafood varieties but salmon isn't plentiful in these waters so i guess it's very expensive to fly it in. In any [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Nice Resort

Occidental Cozumal is a beautiful resort. The staff are very friendly and hard working, rooms are nice and spacious and fridge was always stocked. However the food needs some work. Two of the nights it was a Chinese concept, 4 days apart. Also had 3 nights of severe severe diarrhea.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great

I had a nice stay, great employees. The little buggy trains will make you gag from exhaust smoke, they were on their last legs and couldn’t handle the loads of people on it. So just take walking shoes to the beach and skip it. Also take your beach towel and claim your chairs early. Make sure the chairs not broken either. Water shoes are best for walking into the water at beach, a bit rocky at first. Make sure to book your reservations early the day before for the a la carte. Loved the f [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Lovely resort

The hotel grounds are stunning. The buffets and restaurants are delicious. The maids, bartenders , and staff are so accommodating always smiling and helpful . The few negatives is the beach with all the seaweed but the staff make a very big effort to remove it every morning... Our room in building six was a bit worn could use update or even new paint. We talked to a few couples in this wing with similarities or worse stories.

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Lisa123  - 

Verified Purchaser

Barcelo Maya Caribe: Barcelo Maya Caribe

I thought the grounds were impeccably clean and very well maintained. The buffets could use more Mexican food, but the service from all of the staff was very good. Drinks were good, it was a little out dated and could use a bit of a refresh but I had a very enjoyable time.

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Private  - 

Verified Purchaser

Ocean Maya Royale: Fantastic Resort - Will return!

We had a fantastic time at the Ocean Maya Royale. From the moment we entered the lobby, we were given top service. My brother and sister-in-law decided to join us at the last minute and we asked for rooms nearby each other. In a matter of minutes, we were taken to our new rooms next door to each other. One week of great food (all restaurants were amazing) and the buffet where we had breakfast and lunch were very good. No complaints at all. All was fresh, made to order and we were given s [... read more]

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Private  - 

Verified Purchaser

Secrets Huatulco: Wonderful all inclusive holiday!

Upon arrival my room was ready. The showers at this resort are outstanding with large rainshower heads. Beds were comfortable and rooms were modern and very clean. Exceptional ocean views throughout the hotel. The pools were clean and everything appeared to be maintained. Staff were friendly and smiling. The french restaurant was exceptional and we went there twice. The japanese restaurant (Spice) was amazing. One guy from our party caught a mahi mahi and the japanese restaurant cooked it [... read more]

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Private  - 

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Royalton Riviera Cancun Resort and Spa: Amazing resort!!!

I would highly recommend this resort. It was the first time traveling with our baby and this resort goes above and beyond for its guests. The resort is clean and well maintained, the food was great and the service even better. The only thing we weren't crazy about was the beach, lots of seaweed. They tried to clean it up everyday but there was so much. Other than that I would highly recommend this resort and especially to families with kids.

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Private  - 

Verified Purchaser

Crown Paradise Club: Perfect Resort for kids!

We took our boys ages 5&3 to this perfect resort for kids and they loved it! While the rooms are very dated and simple everything is clean. The beds were terrible!! The a la carts are amazing and are a must! The ocean is very rough and kids cannot go in alone so we mostly played at the pool and water park.

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