Grand Palladium Colonial: Super Toddler friendly!

I have two kids - age 3.5 and 2. They enjoyed the kids menu, the kiddie water park, the shallow pools and loved LOVED the shows in the Colonial theatre. They were up and dancing to the tunes. Best vacation for kids.

Bahia Principe Explore Coba: Great resort!

Clean, well kept grounds and rooms. Staff was extremely friendly everywhere. The hacienda don Isabel had nightly entertainment and a Mexican themed party you could buy tickets for. The beach was a short trolley ride away with kayaks and SUPs you could use.

Grand Riviera Princess: Fantastic week stay

Great value, food, drinks and people. They have all kinds of drinks Vodkas, Brandys, JD, etc. The people are so nice, always tip a dollar it goes far and they work so hard. The rooms are big and always clean, there are tons of pools, not too many have handicap accessibility We only found one. The sea was ok too much sulfur when we went so it was merky and there was a smell. The Zumba and foam party was amazing and so were all the entertainment shows.

Bahia Principe Explore Tulum: Owesome vacation

Hotel room is good, foods not bad, servicing staff very friendly, like restaurent...bar...front desk.....shuttle bus driver..... Greenly in the garden, beautiful grass, wonderful beach......actually very comforable trip.

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful, relaxing getaway for foodies!

My husband & I sincerely enjoyed everything about this resort- the layout, the restaurants, the rooms, the views, the staff, everything! We didn't do any activities offered by the hotel (besides the fire show, which was really cool!) because we mostly just wanted to chill and have no schedule or time restraints. But they did have a lot on offer, & a wonderful, engaging staff, so it was nice to know if we did start to get bored that we had options. We made use of the fitness center, which had new [... read more] machines & everything you need to try to keep up your fitness routine. All of the restaurants were excellent, with the only exception being Soleil. The room was massive, comfortable bed, fun towel animals every day, & only a few minutes walk from the beach. Everyone was extremely friendly, which made for an extra memorable experience!

Akumal Bay Beach and Spa Resort: stunning beach, reef and turtles

This is a gorgeous location, I can't say enough about it...the resort stretches along the beach so whatever you do you are only feet from the water. Breakfast, lunch, dinner, snack bar...all within wave-listening and viewing distance. I was there for a week before the renovations and loved it...the physical changes are lovely...room updates, balcony tubs... The lobster soup was delicious, the breads, fruit and cheeses were a treat. The mariachi musicians at dinner were fantastic. Some of th [... read more]e food on the buffet is not as good as it was on my last visit... for example, the roast beef and potatoes on the buffet were cold, the fish was not overly enjoyable... I missed the entertainment from the former animation team...ie early evening activities and lots of laughter. They even did a black light theatre show one night when I was last there.... It is now a bit sedate...lost some of the fun aspect for me. It's wonderful for couples, families, grandparents, etc. And for people who want to snorkel or dive every day...you could not find a better location! The beach manager was very nice, hard working and engaging. Beach waitresses were amazing ...Drinks very good...Loved the one-man-band. However, the beach towels are a problem...on our last day we could not get a towel all day. Too many hoarders... and some saving shady spots but never really using them. This was very disappointing. I would recommend this place to friends but with the above notes...next time I go I might ask for building 1, eat at the 24 hour snack bar for all meals and live in my bathing suit. You will look a long time to find such a beautiful corner of the world.

Grand Sirenis Riviera Maya: Second time here

Overall great resort Pros - great selection of food - friendly service staff - well maintained buildings rooms landscaping - lots of wild life - great price - great for families or older couples - staff are very helpful and want to make sure you are having a great time - best beach I have been on for snorkelling and very naturelle setting Cons - this day and age Wifi should be included / at least in certain areas - safe should also be included - quite a few missing [... read more] tiles in the pools and did not see anyone in 7 days try to fix it - entertainment could be better

The Fives Beach Hotel and Residences Playa Del Carmen: Great Resort

The grounds were lovely and the beach was great, the pools were good as well. All the staff were very accommodating and friendly. The rooms were pretty good, have had fancier rooms at other resorts but that wasn't a big deal. I must say the bed & pillows were awesome! Room service was very good and fairly quick. The food at the restaurants was fantastic, truly the best I have ever had at any resort. The evening entertainment wasn't that great, but that was not that important to us either. T [... read more]his resort is located close to Playa Del Carmen, it was very easy for us to take a taxi into town to do some shopping. If you are looking for a smaller resort and great food, I would highly recommend this resort.

Bahia Principe Escape Sian Ka'an: Resort is beautiful, but service was lousy

We generally had a great time. The resort was beautiful and clean. However, no matter whether you tip or not, you get rather poor service. It happened a few times that we were completely ignored by waiters, where we didn't even receive water with our lunch. We were also expecting to be served drinks while on the beach but that did not happen. None of the beach bars were actually open. The ride from the Sian Kaan to the beach was about 10 mins via trolley. Next time we will try another resort.

Bahia Principe Explore Tulum: Grand Bahia Principe Tulum

1. There are couple of places in the hotel is under renovation including lobby and the area where people meet for tea, coffee and chit-chat 2. We arrived at the hotel past 1 pm. Check-In was slow and out of the 6 rooms, only 1 room is available, the rest waited till 3 pm. 3. The room in general is fine except in my room, the toilet bowl seat is shifting, the bath tub not draining effectively. Water accumulate to above ankle when finished shower but subside gradually afterward. Told housekeepin [... read more]g but not fix. 4. Mattress is kind of old resulted middle of the bed sink 5. It's ridiculous for requiring to pay US$5 per day for using safe deposit box in the room. 6. Housekeeping service not stable. I get to know 2 or 3 of our 6 rooms were not clean till found at past 2 pm and called. And worst is that repeated twice or thrice during our one week stay. 7. The beach is not as beautiful as in the picture shown above. In reality, there are lots of HUGE rock along the beach. You can only go till the depth upto your waist or abdomen. 8. Services from staff are good in general. 9. Foods and drinks in general are also fine except too salty, especially the soup, and too sweet in drinks and desserts. And from restaurant Pescador, both foods and drinks is below expectation. Soup is only warm and foods are overcooked. At Le Gourmet, my medium rare fillet mignon arrived with 90% cooked. I told the waiter who told me will tell the chef but didn't offer to replace it or change to other dish. I didn't request either. All these matters restrict me to give "fair" in average though there are areas that are good. Example, services at buffet, services at customer relations, some at front desk, shuttle and porter inside resort.

Bahia Principe Explore Tulum: Fantastic resort... if you'er not a beach fan

It was a pleasant stay at GBP Tulum. We are a group of 12 people in 6 rooms. We all enjoyed the resort and the people that work there, from front desk to housekeeping maids. Rooms are recently renovated and look great. Although the on-going renovation of the lobby gave us some inconvenience, we were all impressed with the hotel management with the temporary arrangements. My only negative comment is the a-la-cart restaurants. 3 out of 3 that we tried were not providing quality food as we expecte [... read more]d. I prefer the buffet restaurant more.

Catalonia Royal Tulum: Construction zone and a mouldy room

Pros: The resort was fine, the staff were excellent and courteous, and the food was likely as good as you will get anywhere. Cons: We booked a king/queen size bed and were told on arrival that they only had rooms in the privileged suites. These suites only had double (Not queen) size beds and they were jackhammering out the floor in the lobby / entrance, and using rotary drills to drill holes in the walls. We were informed by letter that we had to use the rear utility pathway to exit the bui [... read more]lding and get to the beach or next building so we could get on to the (Scenic path). It was impossible to nap our enjoy the room during the day for a break from the heat. Our rooms A/C was barely able to keep up with 30 degree heat, so unlikely it could do so in the dead of summer. The mould smell from the A/C unit permeated our clothing and even after washing at home we have not been able to get it out yet.

Grand Palladium Select White Sand: Great Family Trip

great hotel, grounds are spectacular, staff at resort does everything to help. Transport between lobbies is very convenient and efficient. Salt water pool is very relaxing and a unique experience in itself.

Ocean Coral Riviera Cancun: Good Value

Hotel and Staff were excellent, only drawback was lifts to rooms weren`t working for the whole of our vacation. Food in the Buffet and Ala Carte restaurants was fresh, tasty and service was very good. Beach and Pools excellent, good entertainment staff both at the pool and evening.

Bahia Principe Escape Sian Ka'an: A great getaway!

We visited from Oct. 13-20, 2016. Sian Ka'an is a beautiful resort; the grounds are well maintained and the immediate surroundings are jungle-like. Our Junior Suite was very nice though it could have used a floor or table lamp to brighten things up. And the lighting in the spacious bathroom was inadequate. The resort itself is not that large so pool areas, bars and restaurants were never crowded. And there were no children! It was sometimes a bit of an inconvenience to have to take a shuttle t [... read more]o the beach or to one of the other three Bahia Principe properties. The beach itself was great and with the adjoining Akumal and Tulum properties, there was plenty of beach to walk. There are several gyms but all are very small; even the largest (at Tulum) has only two treadmills and two recumbents plus other equipment. And you have to rely on the shuttles which don't start operating until 7 a.m. Since that is the same time the fitness centres open, the treadmills, etc. are usually taken by the time you arrive via the shuttle. Food at the buffet was quite good but theme nights were a bit disappointing; the only thing Canadian on Canada night was the flag, nothing in the area of cuisine! There was more appropriate cuisine of Asian night, but there were Asian dishes every night. We visited one of the on-site ala cartes and the beef was very good. The other ala carte we tried (at Tulum) turned out to be closed, which was disappointing. Staff were very friendly and accommodating. We would consider going back in the future.

Grand Palladium Colonial: Our one week stay

Although it was a bit of a rocky check in having to wait until 3 before we could get in our rooms and arrived at 12, our stay was fantastic!!! I loved how we could go to the other parts of grand palladium and have meals and drinks in other restaurants and enjoy the shows they put on as well. The staff was amazing, very attentive and willing to help with any questions we had. We loved both the beach and pool area and the ease of booking an excursion which included pick up and drop off and sti [... read more]ll included food and drinks :) We would definately visit again!!

Grand Palladium Colonial: Two thumbs up!

The resort was very clean,grounds beautiful with lots of natural wildlife,loved the fresh water pool,naturally sourced from the ocean full of small colourful fish ,great to practice snorkelling.The variety of restaurants was great,but the buffet restaurants food was awesome too.Staff friendly..Tours well organized!No complaints what so ever...Thanks Grand Palladium Resort and Spa.

Grand Palladium Colonial: Great girls week away!

Great hotel, friendly and attentive staff. Food was amazing with many selections. Rooms were spacious and clean with plenty of bottled water supplied. The pool was extremely nice and wonderfully clean. They beach and view.....absolutely breath taking. Definitely need water shoes though. One complaint, I had emailed the resort prior to our vacation because it was going to be my friends bday while we were there. She has had a rough couple of years with not a bright future ahead due to illn [... read more]ess. I asked that maybe they could help us make her trip special. Not only did they do nothing, they didn't even acknowledge my email. Quite disappointing.

Bahia Principe Explore Akumal: Amazing Resort!

This was our 2nd stay at the Luxury Bahia Principe Akumal. We where there last year at the same time frame. We where even able to get the same building with ocean-view room again. This resort has everything your looking for and more! Water is ,well what can I say but great. Fish all around you while your swimming.

Viva Maya by Wyndham: Great resort; amazing travel agent!

This was our overall first vacation. Booking the vacation was so easy with Jack our travel agent. We also bought the medical insurance which I strongly recommend as we did use it for our daughter. The doctor was in our room within one hour of calling the insurance company and they arranged everything for us including the medications. Overall the hotel staff were so nice there was so many activities to do for the adults and the kids club personnel were so nice. The only thing I didn't like is  [... read more]that there were a lot of kids that Only spoke Spanish so depending on how many kids were there they watched Spanish movies and spoke Spanish which my kids did not understand. The beach was gorgeous. The water was clear the sand was whit only spoke Spanish so depending on how many kids were there they watched Spanish movies and spoke Spanish which my kids did not understand. The beach was gorgeous. The water was literally turquoise. Very clean up capped well really no complaints. The room was not very fancy but they cleaned it every single day. One thing I will say is beware of the Zika virus. We flew down in the end of September and due to the moisture and lots of rain and there was a lot of mosquitoes. My brother, his wife and their one-year-old all got the Zika virus....... other than this unfortunate event I would definitely recommend the resort to someone else it was so much fun they had a lot of activities during the day and I would definitely recommend taking a tour to the reef which is not far at all. So worth the money !!! The experience of booking this vacation was easy and I will definitely use jack as our travel agent again!!!!