Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Amazing place

Went to the occidental excaret and had a great experience. Most of the workers were great friendly and a lot of fun. Went with my son and friend and can not say enough about the resort . So much wild life beautiful grounds the resort was massive . Beautiful trails . Its not perfect but for us it was pretty dam close.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Winner

This is a YES, close to everything, beach, buffet, other hotels, casino, boutique. They have the cleanest grounds of all the hotels I’ve been. Beautiful rain forest! The rooms a bit outdated, would need new bathtubs! But will book here again ♥️

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Dee W  - 

Verified Purchaser

El Cid Granada: great location...but

The El Cid Granada, Moro and Castilla are in a great location for getting out and about to explore the area and take in some amazing dining experiences. The buffet and the lobby bar at the Castilla are filthy, to say the least. The tables and placemats are never cleaned after each guest. The dining staff simply take a cloth napkin to "dust off" the tables onto the floor and place new cutlery and napkins onto the filthy placemats. The chairs often had food and spilled liquids to them too.  [... read more]

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Suzy  - 

Verified Purchaser

TRS Yucatan: Amazing resort!

One week stay here was not enough! Top notch resort. Easy and pleasant check-in, rooms are spacious and extremely clean. Even the bathrooms at the beach or in the resort are spa-like and very clean. Our room was cleaned daily, and always very well done. Food is absolutely delicious. We ate at five different restaurants and loved each one. Our butlers, Eric and Lisandra, were so helpful and pleasant. They took care of the restaurant reservations, and were always quick to respond to any questio [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Beautiful spot

The grounds are gorgeous. The staff was, for the most part, awesome. We had one server at the breakfast buffet that sighed when I asked for a mochaccino. Food, again, for the most part, was awesome. We were disappointed that when we were booking restaurants, the only time available was 8pm but when we walked by at 6:00 the tables were almost empty. The Italian restaurant was the most disappointing of all. The pasta was all clumped together and hard and the sauce tasteless, similar to a chea [... read more]

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Donna  - 

Verified Purchaser

Riu Latino: Amazing Resort!

Everything about this resort was great! Service was excellent, we were always greeted with a smile from everyone on staff & our room was cleaned everyday in a timely manner. Food was also very good and fresh in all restaurants including the pool café. Bartenders were quick and efficient! Our only issue (minor) was the lighting of the restaurants and lobby bar at night...way too bright! Highly recommend staying here and we would definitely return!

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Rholmes  - 

Verified Purchaser

Platinum Yucatan Princess: Great Adult All-Inclusive!

The Yucatan Princess made for a fun relaxing trip. The resort is lovely and clean and I can not say enough about the friendly staff- it truly felt like home there. The restaurant and food selection was great. We took our adult sons and wives and were hoping there was enough for them to do, being younger and more adventurous! From the shows to paddle boarding, wildlife, foam party and great beach - we all had a blast! The only downside was they do not heat their pools and we had a cooler week i [... read more]

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Mmmm  - 

Verified Purchaser

Dreams Tulum Resort and Spa: A little disappointing!

Regarding the Dreams Tulum Resort and Spa, there were good features and some not so good features. This resort is older and unfortunately it needs quite a bit of maintenance to upgrade it. Tiles are broken throughout the resort. Pools are stained yellow. Rooms are old designs. Water pressure in bathrooms very low. The good points are the restaurants. Buffet was good although not large enough to accommodate everyone for lunch when it rains. Choice of food was great! Only went to one of t [... read more]

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Leelane  - 

Verified Purchaser

Grand Oasis Riviera: Very dissatisfied

The staff were not very friendly. I would usually get wine with dinner, but wouldn't relieve it until after dinner Supposed to be all inclusive, but the housekeeping wanted to charge me to fill up my mini bar. The beach was very tiny, and we had a Karen on the beach. She yelled at people that she owned her room on the beach and no one was allowed near her. She yelled at me for smoking and was an annoying nag. The bars didn't open until 11 am and closed at 7. No food available at night time a [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Very Nice Resort

This Resort is about 30 minutes from PV on quiet bay. Resort beautiful. Pools lovely. Especially the adult pool. Beach not so good. Only other issue was standing in libe every morning to book reservations for restaurants. Even if first in line could only get 8 pm supper. Premium were able to book ahead. Food was good as well as the service. It would be nice if they had early evening entertainment.

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Very nice resort

Everything about this resort was great. The room was perfect and the grounds are beautiful. Staff was pleasant and efficient. The food wasn’t the best. I would go back again. The fact that this was all part of a gated community made it feel very safe

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Very nice resort

Everything about this resort was great. The room was perfect and the grounds are beautiful. Staff was pleasant and efficient. The food wasn’t the best. I would go back again. The fact that this was all part of a gated community made it feel very safe

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Private  - 

Verified Purchaser

Ocean Allure Costa Mujeres: Perfect getaway

This new resort has had its growing pains but all considering my 10 day holiday was great. I would skip the privilege category, not worth the money. The food was excellent at the buffet. Restaurants needed more personal.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Disappointing Resort

Unfortunately this is not a 4 or 4+ stars resort. First there is a new hotel being built right beside the hotel - so it was loud during the day when construction was being done. Nothing was mentioned about this prior to booking. Our view was of construction. As well it appears the hotel is under renovation. Again no mention of this before travel. The lobby was filled with old couches and walled off where there is renovations going on. On Thursday, construction workers were tearing down walls u [... read more]

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Private  - 

Verified Purchaser

Friendly Fun Vallarta: Great value at this resort close to Airport and shopping

The Friendly Fun Vallarta is a smaller resort with not too much walking required to get from your room to the buffet or pool - perfect for me with a bad knee. I had the very best room that I have ever had at any Caribbean/Mexican resort. It was very clean, had daily maid service, was spacious and had a direct view of the ocean. I couldn't have asked for anything better. The beach was very nice, gentle waves right in front of the hotel, bigger waves further along the beach. Pools and hot tub w [... read more]

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Norm 51  - 

Verified Purchaser

Occidental Cozumel: Great holiday at Occidental Cozumel

My wife and I were very impressed with the environment at Occidental Cozumel. It felt so peacefull and safe there. We were living in a green space manicured every day by staff. The food was plenty and delicious. The rooms are large clean and completely equipped to serve the visitors. We did have a: balcony but many units had one.

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Great resort!

Definitely 5 star resort! Beautiful grounds, fantastic service, great staff, amazing food and entertainment. Only one consideration: the hotel has no policy regarding lounge appropriation at the pool. Consequently, some couples put their belonging on 4 chairs, 2 in the shade and 2 in the sun all day thus creating a lack of chairs if you don't go out by 7:30 in the morning and do likewise. This situation should be monitored and a policy devised to allow all to be accommodated.

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Great resort!

Definitely 5 star resort! Beautiful grounds, fantastic service, great staff, amazing food and entertainment. Only one consideration: the hotel has no policy regarding lounge appropriation at the pool. Consequently, some couples put their belonging on 4 chairs, 2 in the shade and 2 in the sun all day thus creating a lack of chairs if you don't go out by 7:30 in the morning and do likewise. This situation should be monitored and a policy devised to allow all to be accommodated.

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JanM  - 

Verified Purchaser

Friendly Fun Vallarta: We love this resort

This is our fifth time at this resort. Each time there is something new. Its an older resort but it is kept up and very clean. Because the resort is on the smaller side, you get to know the Friendly staff. The food is good and the location right on the beach is perfect.

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Ronaldo  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Great resort for multi-generation family vacation

We enjoyed our week here. Grandkids loved the pools, playground, mini-putt course and air hockey at the teen club. Beach is magnificent for walking. Usually found available lounges under the palapas, and staff would set up umbrellas no problem. Food was varied and excellent. Disappointed that there was no availability at the Italian or Asian restaurants anytime that week, but the buffet had lots to offer and we also got into La Pergola for dinner. Mexican night in the courtyard was amazing [... read more]

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