Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21857 Reviews)

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Private  - 

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Grand Oasis Riviera: Great Snorkeling right on the hotel beach

The hotel was nice.They are still renovating and most of the renos are on the adults only side. The hotel is small so there is not a lot of walking. The service in general was great. The food was ok. There was always something we liked. They did have chicken nuggets at the buffet for lunch and breakfast. There is also a little restaurant by the pool area which had a little buffet (fajitas, pizza, fruit and veggies) and the burgers, hot dogs and french fries. The coffee bar is great. The beach [... read more]

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Amazing and so glad we went back!

We truly love the Occidental at Xcaret! This was our second trip and although the weather did not cooperate fully, the service and resort did not disappoint! Can't wait to go back again! The grounds, the park, food and people truly make you want to continue to visit again and again!

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Atomic Age  - 

Verified Purchaser

Riu Tequila: Review – RIU Tequila, Playacar (Stayed February 2026)

We stayed at RIU Tequila in February 2026 and were very pleasantly surprised by the overall quality of the resort for the price. The grounds are beautiful, well-kept, and have a lively, fun atmosphere. Our room was modern and nicely updated in black, red, and white tones. Housekeeping was excellent—very thorough cleaning every day, and the towel figurines were a cute and thoughtful touch. Food was abundant and good quality. The selection was on the simpler side, but everything was fresh and t [... read more]

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Private  - 

Verified Purchaser

Sunscape Puerto Vallarta: Amazing resort

Very nice resort , excellent service nice clean room and very good maid service , we really enjoyed our 2 weeks vacation. This is the resort we stayed on our first vacation to Puerto Vallarta , used to be Holiday Inn.

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Private  - 

Verified Purchaser

Riu Palace Baja California: A very relaxing getaway

We had a wonderful time! Food was very good, no issues finding seating at the buffet. Poolside chairs and finding shade was abundant. I wish pool chairs were padded for more comfort. Rooms were one of the best we’ve had, recently renovated. Karla and Javier were some of the nicest hotel staff we’ve ever encountered! Cafe is a fantastic addition, with varying treats available throughout the day. The specialty restaurants do not have a reservation system, and honestly that is fine.  [... read more]

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Private  - 

Verified Purchaser

Decameron La Marina: Amazing resort!

Rooms are very clean and fresh towels and water provided daily Staff are amazing and friendly Buffet has a good variety of food and menu changes for dinner Great beach and kept very clean Could use more beach loungers especially when the hotel is very busy/booked

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Private  - 

Verified Purchaser

Grand Oasis Riviera: Wonderful Resort

The resort was beautiful, small and easy excess to all activities. Rooms were beautiful spacious and well kept. The coffee shop was amazing and the hard working staff friendly! The activity staff were the best! Would like to make a shoutout to Andrea, Gabrielle, Cindy and Tony who made our beach days fun! The beach was very rocky and hard to get into the water. The negative :is not having a Sunwing Rep at the hotel for any concerns. Was frustrated about check out I have never been to a reso [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Riviera Cancun: Amazing resort!

Great and friendly staff! Very many activities across the resort. Staff are always around to play mini games, offer you a drink or invite you to different activities. Incredibly good kitchen, with a wide variety of food. The menu theme changes every day, but a lot of items remain the same. Overall we liked it very much!

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Warnyhere  - 

Verified Purchaser

Occidental Cozumel: Mexico honeymoon

Grounds were nice with wildlife and birds. (saw a wild pig) Bars were fine. (not enough indoor seating) Food was good. We didn't do any Ala Cartes and my wife didnt have a dress to bring and pants rule on men was not enforced. Our ground level room was good but only 2 double beds made us cramped as we sleep together. There is enough room for 2 queens. No face-wash clothes supplied and they would not give me 1 to shave with as they are for Royal members only. Shower was good and lots of hot water [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Mediocre resort

The entire resort was dated and showing signs of disrepair. Open holes near pool bathroom facility where pipes were being replaced. Drip from ceiling in buffet which became an all-out water leak and partial closure. Plumbing fixtures in our room were old and rusting. Our room required a thorough cleaning. Dirty light switches, floor, sticky surfaces, dirty handles, balcony door, etc. Food was underwhelming at best. Buffet did not have avacado or guacamole, poor selection, and no change in i [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Mediocre resort

The entire resort was dated and showing signs of disrepair. Open holes near pool bathroom facility where pipes were being replaced. Drip from ceiling in buffet which became an all-out water leak and partial closure. Plumbing fixtures in our room were old and rusting. Our room required a thorough cleaning. Dirty light switches, floor, sticky surfaces, dirty handles, balcony door, etc. Food was underwhelming at best. Buffet did not have avacado or guacamole, poor selection, and no change in i [... read more]

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Joyedg  - 

Verified Purchaser

Barcelo Maya Tropical: Beautiful resort

The resort was very clean with very friendly staff. Food was good also especially at the specialty restaurants. Rib eye steak was amazing! Beach was nice, but very rocky, so water shoes are a must. Double decker bus available to take you to different resorts My only complaint about this resort would be lack of signage . Bus ride from Tulum airport was about 2 hours!

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: OK resort - great location, great beach

We were in Block 2 in an oceanview room - the room furnishings had not been updated but it was very clean and comfortable with Air Condioning, a mini fridge, an electronic safe, electronic key card entry, bathroom with shower ony and small bottles of shampoo, conditiner and lotion along with small bars of soap provided. They also provided one large bottle of water daily and if we happened to see the maid in the hall she was happy to gie us another. The buffet food was ok, some days the offerin [... read more]

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Sheila  - 

Verified Purchaser

Occidental Costa Cancun: Love this resort!

This was my 5th time at the Occidental Costa and still love it. Fantastic staff, especially Juani, Antonio and Sandra. They go out of their way to make you feel at home. Food was excellent, beds comfy, the resort layout is so great...not too big and not too small. So convenient to have the Ferry next door. The beach has changed a bit and a little more rocky but I think that probably goes for everywhere. Water is still calm which I love. The pool and beach entertainment could offer a little more  [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Golden: A solid 3 out of 5

It was an overall good experience. The staff were top tier, all over. They were all so friendly and nice and the bartenders never missed a beat and the omelette girl and the lunch shack girl especially worked their butts off in the blistering heat. The rooms were pretty nice and our bed got made every day, we got new towels and our fridge stocked. The pool was nice and when the entertainers showed up they were always awesome. A couple complaints I had. 1. You advertise Domestic and imported [... read more]

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Sherri1  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great location

Hotels showing its age but grounds are beautifully maintained, staff are wonderful, premises immaculate, beautiful beach. Preferred the colours they used to have - beige is so boring. We keep going back because of the location, the ability to walk beyond the resort in safety. Food is mediocre but you will always find something. Many restaurants, bars within walking distance so eating out is a bonus.

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Nettie  - 

Verified Purchaser

Grand Oasis Riviera: Beautiful resort

The rooms and resort are beautiful. If you want nightly entertainment this is not the.resort for you! The mini bar does not get restocked at all with pop or beer. They are short on daytime entertainment staff and those staff members are amazing keeping guests engaged.

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MountainXMR  - 

Verified Purchaser

Grand Palladium Vallarta: Very Solid Resort

My wife and I have been to Mexico for 17 trips in total to a wide variety of areas, resort could use a freshening up but food was good, rooms were decent, mini bar was stocked, bed was hard as a rock LOL. Pools and grounds were kept in great shape, and the layout with respect to the beach was ideal. Beach is beautiful and we watched whales almost everyday. Good bars, name brand alcohol, superbowl party was awesome.

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Trudy  - 

Verified Purchaser

Catalonia Yucatan: Catalonia Yucatan Resort

Grounds are well maintained, rooms and resort Very clean. Beware of the buffets! The food isn't warm, so many in our group 5/11 became ill with vomiting, we tried to reheat, eat fresh but the food isn't warm cold and harbours bacteria. Beach is not ideal for walking, many stones and not much sand, swimming is in a lagoon, not the ocean. Walks to the marina were great. I would not recommend this resort.

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Private  - 

Verified Purchaser

Allegro Playacar: Relaxing escape

Wanted a break from the freezing cold and decided to return to Allegro. It has been over 30 years since our first trip and we were not disappointed. Things in the area have change a lot but that's no surprise. Check in was fast and efficient, had a couple of issues in the room which were resolved quickly. Beach is great. It's a short walk to a shopping market outside and about a half hour wank into Playa Del Carmen (which is now a lot lot bigger and busier than last time). Food was OK,  [... read more]

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