Krystal Grand Puerto Vallarta: Average resort

Hi Jenn, Just to respond to your inquiry regarding my recent visit to The Hilton Puerto Vallarta. I was a little surprised quite frankly upon arrival. The online photos are very flattering. The Resort was very clean and well staffed.The food was what I expected and plenty of it. Upon our arrival they took us to our room which was not even close to what I had booked. I called the front desk, they asked me to bring the documented proof of the the room I booked, I did just that. As 4 reservation [... read more] staff crowded around 1 computer to rectify the situation we waited until they finally said sorry we don't have one and proceeded to move us to the Hacienda which was ok but still not what I booked 3 months prior. Overall, a little disappointed but after all its Mexico at the end of the day! I look forward to booking my next vacation with you soon Jenn. Hope all is well. Mike Blackburn 825 994-8827

Hacienda Buenaventura Hotel and Mexican Charm: Really Nice Authentic Mexican Hotel

This was a little older but well maintained hotel. The name "Mexican Charm" is quite fitting because it was charming! Great staff, clean rooms, tasty food. We are a family traveling with a 6 year old. We all loved this hotel. Close to the beach (5 minute walk) and nice beach club. Would definitely go back.

Samba Vallarta: Wonderful relaxing place to ring in the New Year.

We were at the Samba Vallarta on a fairly last minute deal to ring in 2020. They hosted a wonderful outdoor white party for New Years Eve with an awesome, extensive buffet, live band playing, dance area, party hats, etc... and fireworks and champagne at midnight. The beach is lovely although there was a storm there on New Years Day and the water was quite rough so not many people were in it the rest of the week. We always found beach chairs and we had a great guy keeping our drinks full and [... read more] cold. We didn't really spend much time by the pool. We waited out the storm in the small lobby lounge listening to karaoke... there are not a lot of places to go at the Samba that are sheltered other than your room. There were beautiful hummingbirds on the walk to breakfast every morning. I'm not picky so could always find something to eat on the buffet. Beach bar burgers and dogs were good. We had two ala carts - Mexican and Italian. Both very good. The Mexican is on the beach so you can watch the sunset. We did go into Bucerias and Puerto Vallarta for 3 of our 7 nights so don't know how good the night shows were. Room was okay, older but adequate. Never spend much time in the room anyway.

Grand Decameron Complex Bucerias Trademark: Nothing special.

This resort is not a 4*. More like a good 3*. Too many people arriving at the same time. Rooms not available until 3pm. Had to wait. Given the wrong room & bed requirements. The grounds were well kept. We found out after a week where they had the nightly entertainment. Lobby bar small with people watching hockey on one screen and curling on another. No music. They did not have much of any so-called international alcohol. Their house wine was decent. Food was decent too. Too much mex [... read more]ican type of food although food was abundant enough. You had to ask for bacon in the morning. They kept it hidden behind the fresh omelette station. The a la cartes were okay. Nothing authentic and most of the meat as overcooked. But one did have the option of 5 a la cartes per week. The cleaning staff were friendly but I wasn't happy that they still entered the room even though I had the "do not enter" sign on the door. If you are looking for a vacation that is very reasonable and pretty good value for your money... you will be overall satisfied as long as you have no expectations. There is no fridge or coffee machine in the rooms and you have to pay 50 pesos per day for the key safe. The lounge chairs on the beach are hard plastic, like the plastic stackable summer chairs so extremely hard to lie on so you'll need a floatie. All in all you are still getting good value as we probably saved upwards of 500-700 dollars for the 9 day vacation.

Grand Decameron Complex Bucerias Trademark: Beautiful, Relaxing and Fun Resort

This was a very relaxing resort. Loved the room, the adult only pool, the beach, the food, the shows, the snack bar, the bartenders and all of the service staff. Enjoyed all of it and had an amazing time!

Paradise Village Puerto Vallarta: Beautiful Clean Resort

We picked this resort because we liked the idea of being able to watch boats on the marina as well as be on a lovely beach and it really was a beautiful location. This was, by far, one of the cleanest resorts that we have ever stayed at in Mexico. Our studio room was large and comfortable. Unfortunately our room was right by an elevator so it was a little noisy at times but not too bad.That said, I am not certain that we would go back to this resort. We went with an all-inclusive package and f [... read more]elt that it did not offer us the same level of service that other resorts have offered us. The buffet, while good, lacked selection that other buffets have afforded us. They only offer one a la carte restaurant reservation per week with the all-inclusive package. We chose Mayapan, and were very happy with our choice as the food was beautifully presented and delicious. We had asked for a glass of house wine with our meal, which was great, but we could not get service to get a second glass. We also found that the indoor bar service was extremely slow. It often took 20-30 minutes for a server to take our order and often had to wait another 20 minutes for the drink to arrive. The servers were very polite but run off their feet as there were never enough servers on the floor. The food at the beach bar was excellent and we thorough enjoyed the shrimp quesadillas. We were always able to find a palapa with comfortable clean chairs and the servers on the beach were super nice but again drink service was very slow as there seemed to be one server to every 18-20 palapas. Again, we had to wait up to 40 minutes for a drink to arrive. The beach was a lovely clean beach. For entertainment one evening, they hosted a Mexican Fiesta by the pool, which was so much fun. My only other disappointment was that our maid would not be able to get to our room to clean until later in the day, usually between 3:30- 4:30pm. Most days, after being on a tour and returning so our room hot, tired and sweaty and hoping to have a shower before a pre-dinner cocktail, we would have to wait another hour for our room to be finished getting cleaned. We didn’t use the spa and we didn’t use the pools as we are beach people but pools looked clean as we walked by. Staff seemed quite pleasant.

Grand Palladium Vallarta: Dream Vacation for Families

If you have kids over 1 year old, there's free daytime daycare available. Restaurants are amazing. Service is outstanding. Highly recommended this resort. 5/5 Star. Don't forget to try the Cinnabon rolls for breakfast.

Iberostar Selection Playa Mita: Environmentally Focused Resort

Check in at the Iberostar Playa Mita was quick and efficient. We were quite impressed by the service and almost everyone we came across spoke English which made it easier. We were very impressed on how Environmentally focused the resort was. Bravo on that ! Not impressed by the Beach, resort should put more emphasis there, mind you it's great if you like to walk the beach which extends for quit a distance.The pool was great and the pool drink service was excellent ! The resort was extremely  [... read more]well up-kept, very clean .. Buffet was always good, not so much on the A La Carte restaurants. One night we even canceled our reservation to go back to the Buffet.. Entertainment was good, the dancers and singers worked hard and that should be recognized and appreciated. Overall we had a great week, I give it a 4 star rating..

Grand Decameron Complex Bucerias Trademark: Totalling uncaring

I asked for a quote for a two-week extension and was quoted 1330 US dollars. I wanted to pay it then and there but they said I have to wait until the last day of my current stay. When that date arrived I went to pay and found that the price had doubled. Nothing I could do or say would dissuade them from changing their mind. Also originally I asked if I would stay in the same room and she had said yes but that evening I got a call and was told I would have to move. There was absolutely no c [... read more]onsideration for the client. If anyone ever asks me for a recommendation for stay at the Decameron I would tell them to never never go there.

Grand Decameron Complex Bucerias Trademark: OK Resort

Overall, an ok resort. Nothing special. Was somewhat disappointed with the room. No kleenex tissue, no coffee maker, no cream rinse, no fridge, you had to pay daily for the safe. I would not classify this as a 4 star hotel, but a 3 1/2. Beach was beautiful. Grounds beautiful.Way TOO MANY vendors on the beach bugging you every 30 seconds literally. Beach chairs hard as rock. You had to buy an air mattress in order to sit on them for more than a half hour. The food was ok. The ala cartes not authe [... read more]ntic in the least. They could put in more effort in the kitchen to make them so. No visible precautions taken for covid 19. Also Do Not Disturb sign on the door, but the maid ignored it and came in anyway and cleaned twice. That was quite disturbing. I had to tell her directly not to enter when she saw the sign. 1/2 of the wait staff seemed happy to be doing their job, but the other 1/2 seemed miserable. Of course we tipped, but didn't feel we had to. Afterall, we are Canadians. Booking ala cartes was not fun either. You waste about 2 hours of your day every second day. You have to line up (sitting on chairs) at about 7.15 am. They don't start booking until 8.30 sharp! Then you wait your turn. They have 1-3 bookers and about 70 on average trying to book a restaurant for either that night or the following. No shortage of T.P., so that's good. Wifi only in the lobby or lobby bar. Not good. Specialty coffee was only at lobby bar, or ala cartes. Not in buffet dining rooms.

Buenaventura Grand Hotel and Great Moments: Just what I needed!

This is the second time staying at this resort. We booked it last year and decided to do so again this year. My agent contacted the hotel and asked for an early check-in and a room with a balcony. Very happy to say we got both on arrival. Hotel and grounds are kept in immaculate condition. The staff are all extremely kind and helpful. Most staffers I recognized from last year, which I took as a good sign, it means they are happy to work there. I love that it's a smaller boutique resort.  [... read more]Not at all pretentious. The grounds are well manicured and from room to beach is literally under a two minute walk. They have something different each night fur entertainment. They really go above and beyond when planning these events. Highly recommend

Grand Palladium Vallarta: Wonderful Resort

Entrance - appealing. Arrival and departure excellent- efficient and friendly. Helpful. Grounds- beautifully kept. Has an animal sanctuary- fun to walk by and watch the animals. Kept clean. Bars- all friendly service fairly fast. Sports bar was a great place to get snacks in between meals. Main buffet- lots of variety to choose from. Tastey. One thing i would like to see would be a change of menu once in a while. It got a bit boring by the 3rd day. Same same same. Still tastey though. Enou [... read more]gh choices. Meat a little over done. Rooms. Comfortable. Right temperature. No drawers but lots of hangers. No charge for room service. Food came quickly though it said 45 min approx. Usually within 15-20 minutes. All staff were friendly and helpful. Pool fitness was fun on the bikes. Other things such as water volleyball, water polo if interested. Spanish or dance lessons if wanted. Pool chairs are comfortable enogh. Pool service is great but not long waits at the bar. Did not try any specialty restaurant. Distance to downtown is far- over an hour by bus. Bucerias about 40 min. Suggestion is go early and return early then busses are not full. About 36 pesos to Bucerias by bus. You can catch a little van transp and they charge similar. I'd take one of those if it were busy rather than the bus as you have a seat to sit on. They are fairly full after lunch til dinner. Beach is nice. Watercwas warm. Nice walks along the beach. Not a lot of shells. Entertainment - first for kids then adults. It was short, fun, cirque style and after they had music to dance to. That too was entertaining- got people up and dancing. Had a couple of dhows with it - very enjoyable. Overall a wonderful experience- just expect the food to be tastey but repetetive. Overall a wonderful getaway

Crown Paradise Golden: Great Resort

We have stayed at this resort multiple times and keep returning for the value, food and great weather. The a la carte restaurants are wonderful, but this time they were much more difficult to book. We had to line up at 3 the day before to book our favourite ones in the family resort. The French Restaurant was fabulous. The food and service were much more than you could expect from an all inclusive.

Crown Paradise Golden: Sorry they missed the mark

We stayed in the new tower (opened 6 maths ago). Great room. No chamber service day after arrival. General cleanliness of the resort was lacking. Staff overall were friendly and helpful. Buffet lacked variety and quality of food. Same fruit, same choices every day for breakfast. details...margarine instead of butter, Guacamole from a bag, packaged juices, poor cuts of meat, poor selection of veggies. A la carte restaurants had no ambience, lack of decor. Food was mediocre in quality and variety [... read more]. Japanese restaurant was best, Mexican worst. Reservation system was ridiculous and confusing as restaurants were dark certain days but information not posted. Dozens of couples turned away from 1/3 to half empty restaurants when they showed up w/o a reservation in the evening. General information about resort activities only posted at main pool. No daily sheet or room TV info. No idea what was going on the following day until posted manually on the board at 9 am day of!! Drinks inconsistent between bars. Sky bar 7 and pool were great. beautiful view. So much potential and easy fixes as this resort is well located and great social atmosphere.

Samba Vallarta: Beautyful resort

We liked very much everything was great the weather to and also the staff is very friendly the food is mostly Mexican the sweet table only 3*** but we wood go back any time and send friends to we burn to crisp

Grand Palladium Vallarta: Awesome holiday

Staff were incredibly friendly. Food and service was awesome Location was superb Overall the Grand Paladium met our expectations! Adult pool was relaxing at night Coffee was so good Fresh fruit juices and fruit was our staple

Sunscape Puerto Vallarta: Excellent Resort

This resort was very good the staff was awesome they bent over backwards to help you out any time you needed assistance ! The grounds were beautiful and well kept ! but extra praise for all the staff who always went that extra mile with the service. I definitely will come back next year for my vacation again !

Grand Decameron Complex Bucerias Trademark: was a little disappointed

Clean resort. Food decent. Most staff friendly. Had an issue with checkin (Which was resolved but not totally and my request given three months prior) as well I had an issue with the head of the Italian restaurant when he would not replace a sour bottle of wine I purchased and I still had to pay for it. That was super disappointing.

Las Palmas by the Sea: Good resort

Very clean and always making an effort to keep it that way Beds were good Staff outstanding Loved the meals in the restaurants at night and the service was great Always wanting to please u and going the extra mile

Flamingo Vallarta: Good hotel overall

I think overall its a good hotel, not super luxurious, but hey, for the price you pay I think is OK. There are lots of comments regarding the food, I would say that if for breakfast you are OK with bread, toast, eggs, pancakes, you are good. Supper options are not that great, but again for the price its OK. We would eat out for supper and the bill for 5 people it's around 130 CAD. So, it's quite expensive to go out for every meal so I would recommend for an extra couple of dollars, it's good to [... read more] go for all inclusive. Just eat out once in a while :). The pool is nice, because is mostly retired people that are in the hotel! They just take the chairs and read and tan all day long. So pool is basically private. My toddler loved it! I would recommend it if you are looking for a holiday and you are on budget. There are beaches near by or you could go to Sayulita, very nice little town 45 minutes away. Uber will cost around 50 CAD and you can enjoy a nice day there. This I will recommend to do.