Barcelo Maya Palace: Wonderful vacation resort

The Barcelo Maya Palace is a wonderful resort. The staff is friendly & always smiling. The food was first rate. I tried many different drinks that I thoroughly enjoyed. The on sight shopping was very good. Our tour guides to Tulum & Playa Del Carmen were fun & informative. The rooms & the whole complex were clean & well kept. We would certainly consider returning for another fun filled vacation. The only down point is that people reserve the lounges by the pool early in the morning (7am) so t [... read more]hat there were no lounges available when we came out later. Most of these lounges were not occupied most of the day.

Riu Santa Fe: So disappointed

We have bragged about how wonderful the Rui Santa Fe in Los Cabos was for awhile now. Finally we were able to get our friends all together at the same time. (8 couples in our 50’s) The food once again was great. Service was amazing! But... they have now started letting teenagers come for 1/2 the price & wow! It’s absolutely crazy. And not in a good way. I have never written a review before but strongly feel the need to warn the next visitors. We are the kind of people that don’t like t [... read more]o complain and just go with the flow. We make our own good times! But this was very disturbing to say the least. We felt that the place was totally out of control. Every day someone was injured, bodily functions were everywhere in front of everyone. We tried to stay out of the way as much as possible but that’s not what holidays are about. Sleep was disrupted every hour of every night with screaming of all kinds & doors slamming over & over. We were told that this is the way the resorts going to be from now on. We were so very embarrassed that we had brought our friends here. We have always tried to go to Rui resorts for once if not twice a year often for 2 weeks at a time. We have decided that this will no longer be the way to go and will try to find another chain. I’m very sorry. I will miss the fun times.

Grand Decameron Los Cabos: Our home base resort

This was the 1st year I didnt get the room I had reserved. In fact they gave it away to the wrong couple. We ended up getting an ocean view but the room was next to a building and we could hear the generator all day and night. Hoping next year this doesnt happen again.

Secrets Puerto Los Cabos Golf & Spa Resort: Nice place

The hotel was nice, clean and had a beautiful view. We decided to pay extra and get the preferred club amenities. Most days we stayed by the preferred pool and enjoyed the view of the ocean, spotted some whales and watched some golfing. It was a good thing we did because the other pool was loud with blaring music and was very busy which is not what we wanted. The service was good overall, but they needed another wait staff at the preferred pool. It took a really long time to get drinks. The [... read more] yoga was excellent, and it was lovely to have a class at 8am and 9am. The weather was also fantastic. There was no humidity and it was clear and beautifully sunny when we were there the 2nd last week of March. The food was good, but they needed one more restaurant to have good variety. Usually Secrets has a French restaurant, but Secrets Puerto Los Cabos does not. Overall, it was a great vacation if you don't mind not swimming in the ocean (it was too rough).

Royalton Hideaway Riviera Cancun: Great Resort

First time at a 5 star for us. Enjoyed all the amenities. It was busy as it was the US March break so lots of kids on the Royalton side. We spent our days in the Hideway area but enjoyed most of the restaurants. Was difficult to get into the Japanese restaurant. Like the idea of the door 'key' on your bracelet. No worries about carrying around a door key. As per previous reviews, it is a strange way to clean off the weeds from the beach. They use a bobcat. You would think tha [... read more]t the first pass in the morning, they would use some type of rake. We had an ocenview room which faced also the Hideway pool with balcony Jacuzzi. The hot water for the Jacuzzi was very slow. Also no instructions on how to plug the drain. After a while, found a lever behind a panel on the Jacuzzi. Trip back home which was via Sunwing was delayed 1 hour.

Bahia Principe Explore Coba: Grand bahia principe coba Mayan Riviera

Lovely resort. Suite was nice and clean. Lots of restaurants for a LA carte dinners. Kukulcan buffet restaurant had huge variety of food. Air Canada Rep really helpful with planning excursions. On the down side, floor dangerously slippery in Kulukan buffet and lobby stairs. Alot more tip requirements than I expected. My daughter's brand new laptop stolen from our suite. Was too big to put in safe box. Bus ride from airport was two hrs.

Riu Playacar: Great resort all around.

Very clean, great food choices, lots to do for couples and kids/families. Shopping is across the street. We were very sceptical about visiting Mexico but had a great time with the kids 3 and 7 months. We felt very safe and would definitely return.

Iberostar Waves Quetzal: Another terrific week

We loved the grounds and staff. A jungle in the middle of the resort with loads of animals roaming about was a pleasure to walk through and see everyday. The beach is incredible as it enabled a 3 or 4 km walk everyday. Food is good. Staff are excellent and super helpful. Very safe, very clean.

Royalton Hideaway Riviera Cancun: Fabulous resort

Fabulous resort. We were well received at the hotel no problems. The only thing that was negative is trying to find the right line to catch the plane. Not organized at the airport or signs and people from sunwing were not available. My ride to the airport was 45 min late because we were waiting for one more couple that finally never showed up in the end leaving us 2 min to spare before hoping on the plane then they changed the gate to upstairs instead of down so we ran and made it at the last mi [... read more]n. We were tired and stressed

Secrets Puerto Los Cabos Golf & Spa Resort: Los Cabos Secrets Resort

The Secrets Resort in Los Cabos is a prime example of how a vacation resort should be operated. All the staff and employees were of great service, and they went above the mark to keep their clientele happy with offering service with a smile at every level during our stay there.

Unico 20 87 Hotel Riviera Maya: Unico, Mexico

We just returned from Unico in Mexico. Overall this was an excellent stay, the staff met us at the door upon arrival and handed us cool wet towels to refresh us, coming inside we were seated as staff members took our luggage to our room. We were given delicious drinks and briefly checked in with a few different staff members as well as our own personal contact Pascual who was our personal go to guy and checked in with us daily to ensure we were ok! The hotel its self spared no details, it was lu [... read more]xurious and amazing, such a boutique like feel with high end finishes. We were always drawn to look at something beautiful! The staff, what can I say they wouldn't even let me carry two plates without running to my side to assist me, even on the beach food and drinks were served to us and towels always laid on the loungers for us to sit, they worked their tails off to assist and please, they were amazing. Everyone always smiled, greeted and solved any issue you had without hesitation. The food was great, however a word of warning, my husband ate raw salmon at the buffet and ended up with a gastro intestinal issue ( going on a week now) BUT we did both eat the raw fish at the Japanese restaurant and both were fine, my assumption was the buffet salmon was sitting there a while ( lesson learned) The grounds were spectacular and the staff took great care to ensure it stayed that way. The tub on the balcony was utilized by us daily, such a great bonus. The entertainment was great and we got so many added bonus for staying at the resort such as spa services and excursions which were inclusive, as well as some paid options. Over all I would highly highly recommend this resort. We will definitely think about going back. The only one negative thing I will say is this, our welcome package was great it was informative and pleasant until the end when the lady tried to sell us on a brunch were we would get to see the new wing of the resort, she made it seem as if it was just a nice brunch with a small tour and then you would get a free gift - in other words they were trying to sell us on some type of time share which REALLY turned us off, she told us what time in the morning and we sort of smiled and nodded, we decided we didn't want to go and the staff called our room three times. My husband finally answered and told them no we were not interested and after some convincing they finally gave up and never bothered us again. For that reason we decided not to look into excursions to avoid running into the lady trying to sell us. It was a pity as everything else was so so well put together. I was there for my honeymoon not to be sold on a time share. We also told them we were on our honeymoon, we didn't expect special treatment but any means but they didn't go out of the way to do anything for us ( rose petals on the bed or what have you) That was a bit disappointing as you often hear of some Honeymoon perks! All in all it was a beautiful week away with great weather, beautiful views, pampering and relaxation. If you stay at Unico I doubt you will be disappointed.

Hyatt Vivid Playa Del Carmen: Loved the Hilton in Playa Del Carmen

I loved the Hilton in Playa Del Carmen. We stayed there the week of March 18TH, 2019. The room was spacious and clean. The service was great, The food was excellent with a lot of choices. I loved the location with 5th ave right outside the door.

Dreams Tulum Resort and Spa: Wonderful experience!!

We loved everything about this hotel!! The food was fantastic the staff wonderful everything was " a pleasure". The rooms were clean and well stocked. The grounds were beautiful many trees and flowering plants, and the sounds of the birds , so enjoyable!!!

Riu Palace Cabo San Lucas: Wonderful resort !

Hotel was awesome, our third year in a row here and were going back next year again. we have been many places and at many resorts in the Caribbean and Mexico. This is our personal favorite. Resort is beautiful, staff are great, food is awesome for all inclusive.

Secrets Akumal Riviera Maya: Beautiful Resort

Secrets Akumal is a beautiful resort located in Tulum - Riviera Maya. Please note anybody interested, this is almost 1.5 hour away from Cancun Airport. Kindly, factor that in based on your flight schedule. We were at the resort last week for an early anniversary trip and had a great time. It feels like you are in a rainforest with lush green surroundings and birds chirping everywhere. Occasionally, we even spotted Iguana (Huge Garden Lizard). This was our third trip to Mexico and hands down n [... read more]obody can match their level of service. Everything from restaurants to housekeeping is top notch. We really enjoyed dining at Market Cafe for breakfast and lunch. For dinner we preferred Portofino and Himitsu (they have enough choices for Vegan/Vegetarian/Seafood). Beach is beautiful with white sand and clear water - al lot of seaweed that cleaners are constantly clearing out. It's a great place if you enjoy snorkelling and other water sports. There is one point I would like to highlight - the beach is not as private as one would expect. In Mexico beaches are public and hence, you will see people from other resorts sitting right in front of you on the beach - really wish the resort staff can set some boundaries. For this reason alone, I would not want to return to this resort. Overall I give it 4.5 star rating (would be a full 5 star if the beach was even partly private)

Crown Paradise Golden: Wonderful time and great staff

What to say: Hotel was quaint, well maintained with great staff. Rooms are all well located to view the ocean ( partial of full). Try to get 3rd floor +. Food: Was worried about past reviews, however, food selection was good. Beach: Nice beach, took long walks and sellers were fun to talk to. Surroundings: Walking distance to mall, walmart and some good rests ( not expensive). We walked a few times to downtown ( 1hr) or 10 minutes taxi. Good restaurants with great local flavours along with g [... read more]reat taquila. Try to get your souvenirs locally and not at airport, airport has not as much selection. Marina near by and every morning cruise ships arrive, nice to see.

Riu Cancun: Worth Considering!

The hotel public areas, grounds and food were great! Rooms were a good size with great views. The only small complaint I would have is around the quality of linens and sparse bedding. This resort also attracts a large number of young adults.

Secrets Aura Cozumel: Very Tired Resort

Overall, my experience was positive however it is not up to the Secrets brand. My husband and I were happy with our room although others in our party we’re justifiably not (rooms not what they reserved). The food was very good in the restaurants and the Sky bar a lot of fun with beautiful views. There was an obvious lack of staff in all areas but those working were working very hard to keep up. Entertainment team top notch. Pool cleanliness was a real issue. We never saw anyone skimming the Ma [... read more]natee Bar pool and it’s condition deteriorated during the week. The day after the foam party the pool was never cleaned broken balloons, lime wedges, glasses etc. were still on the deck. On our last day the pool water was covered with scum, leaves, twigs and cigarette butts. It was so bad we asked for a skimmer to clean it ourselves. About an hour later a staff member arrived and we assisted him in getting the junk out so we could enjoy our pool time. Beach was lovely and you cannot beat the views. Hopefully, Secrets should puts some money in this property and gets its up to the same standard as other Secrets properties. Until that happens we will not return or recommend.

The Fives Beach Hotel and Residences Playa Del Carmen: The food!!!

The Fives Azul Beach Resort is THE place if you want to have delicious food. Every meal, with the exception of the buffet, was AMAZING. We didn't expect to have sushi in Mexico, but we visited the Oka restaurant twice because it was so good!! And the Italian restaurant was a 5-star too! and don't even get me started on the shrimp tacos at the beachside restaurant. Its also important to note the staff @ The Fives Azul were lovely and pleasant and always accommodating to our needs. The pools w [... read more]ere the cleanest I've ever swam in at an all-inclusive, and they worked hard on keeping the beach free of trash & seaweed. We 100% would return back to this resort as a family, and we are also looking forward to checking out other adults-only Karisma properties.

Barcelo Maya Colonial: Quality Family time + Adventure = Goal Accomplished

From the moment we booked our trip until we returned, the trip central team and the resort ensured we were taken care of to achieve our goal = relaxation with a splash of adventure! Knowing we could ask rep any questions with confidence was invaluable. The resort breathtakingly clean and well maintained. The staff demonstrated that they cared repeatedly. The amenities were wonderful and kept our teenage kids moving and shaking when they wished or chilling when they needed it! The food  [... read more]was delicious. Our favourite restaurant was the a la cart Japanese - one word to describe - WOW! Overall, this is a great resort that is beautiful and luxurious, staffed by some of the hardest working people I have ever met, who prided themselves on taking care of the visitors. We wish we had everyone's name Antonio, Joshua, Samantha, Jacob to mention a few!