Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

review headshot

Lexdbrewer  - 

Verified Purchaser

Melia Las Americas: Beautiful Resort

Rooms were incredible! Loved the layout of the resort. Everything was very easy to access and close to the water. Food could have been better but all in all amazing trip! Would definitely recommend !!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Noosha  - 

Verified Purchaser

Melia Marina Varadero: Beautiful resirt

Beautiful pools, beach was amazing. Our room was clean and we had a great view of Marina. Staff are friendly food was ok nothing special. The weather was wonderful. We had lots of fun. I would recommend this resort

Location
Value
Food
Beach
Rooms
Service
review headshot

Cuba MOM  - 

Verified Purchaser

Hotel Acuazul: Geat Location

I love the location however there are some downfalls to this hotel. The rooms have shutters for windows which is very annoying when it is windy as they make loud noise because the hinges are broken in order to close them. The TV's don't work half the time and keep shutting off or not turning on at all. The tub is to high to get into and the shower head does not stay on. Every morning around 400am there is a smell of sewer they must be pumping it out from somewhere and the roosters can be very an [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Canada 5  - 

Verified Purchaser

Valentin El Patriarca Varadero: March Break

Hotel is great value for what you pay. Would def recommend. Don't listen to negative reviews! Advise: -Bring your own beach towels. You do only get one hotel beach towel for the week. Every night we dried them on our balcony (for that reason, I would recommend requesting a balcony). Brought dollar store hair clips to ensure nothing blows away, also used them as chair clips to keep your towel in place during the day. - Bring a insulated cup or Bubba (I bought mine at Canadian Tire), as the bar on [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Agnelo  - 

Verified Purchaser

Paradisus Varadero: Good beach

The grounds were good . People were friendly the grounds were good and the staff was friendly for the most part . The room was bad!!!... No water pressure ; No hot water ; Pullow top on the bed was missing a big chunk ; some light bulbs were missing ... Not enough light ; problems with the electrical plugs ; Internet difficulties ; No hand towels... And the biggest problem was that after complaining to the various people , nobody offered any solution . Watch what you eat!... And forget the ' à  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

StephenT  - 

Verified Purchaser

Valentin El Patriarca Varadero: Poor, Poor Service!!

While the grounds, pool, beach and food were decent the "service" was terrible, eg: took 4-5 days to get clean towels, fridge not filled everyday, staff took 3 towels only returned 2 and hotel tried to charge us for "loosing" a towel (refused to pay). Staff promised to fix the problems, never did! Got lots of bug bites from the room too!

Location
Value
Food
Beach
Rooms
Service
review headshot

Katia  - 

Verified Purchaser

Hotel Los Cactus: Wonderful week at Breezes

We were two couples travelling to Breezes, we had a fantastic time, the beach is beautiful, the staff is friendly. We really enjoyed the piano bar and visit the coffee bar every day. We look forward to coming back soon.

Location
Value
Food
Beach
Rooms
Service
review headshot

Pam22  - 

Verified Purchaser

Paradisus Princesa Del Mar: Definately not a five star!

Our experience was average - not five star. Our room was not clean when we were permitted to check in. The chambermaid mopped the floors but our feet always got dirty just from walking on the floors. I don't think the mop and water had been cleaned. On two days we didn't get any water in our room. One evening they ran out of drinking water at the resort. They resorted to sparkling water which was all they had. One day there was no beer left in our fridge. When we came back to our room at the 5pm [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

BruceNS  - 

Verified Purchaser

Melia Peninsula Varadero: Melia peninsula Varadro

Had a great time at this resort. First trip to Cuba and wasn't disappointed. Hotel and staff were great. My room which was right by the pool was plenty of big, clean and a nice view. Food was good, although I don't recommend the Cuban for the a-la-carte. The beach .......beautiful. I would deffently go back to this resort. And if you go to Havana go see Tropicana. Amazing show

Location
Value
Food
Beach
Rooms
Service
review headshot

Neilys  - 

Verified Purchaser

Hotel Los Cactus: Breathtaking beach!

Wonderful beachfront. Beautiful sand - no rocks, no seaweed. Clean all the way out. Accommodations were decent. Air conditioning was good. Maid service excellent. Food was average. Buffet had no variety from day to day. Of the specialty restaurants, the Italian was the only one worth doing.

Location
Value
Food
Beach
Rooms
Service
review headshot

Crushing  - 

Verified Purchaser

Be Live Turquesa: Great resort for a quiet Veradero vacation

This was a smaller resort than we've stayed at in the past which meant less selection in terms of food and less nightlife, both of which we were fine with. Rooms were basic but clean, and air conditioner worked fine. Safes cost extra - 2 CUC per day, which is the first time we've seen this. One thing we would have liked to have known in advance is that the only place to change money is at the front desk and it's cash only. We weren't prepared with enough Canadian cash, as all other Cuban resort [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

DJMac  - 

Verified Purchaser

Melia Las Antillas: Met All Our Expectations

Lovely small resort on the best beach. It is a little dated, but you can see the efforts to restore. Food was fine, room clean. Will return. Sixth trip to Cuba, rate this as our #2 Resort, Hicacos being #1.

Location
Value
Food
Beach
Rooms
Service
review headshot

ITravel999  - 

Verified Purchaser

Paradisus Varadero: A wonderful trip!

Lobby, pool, beach exceptional. Good variety of food/rest. options (altho difficult to book reservation). Entertainment crew & eve shows excellent. Front desk is slow and difficult to get resort info from. Rooms basic. Travelled with teens. Would return.

Location
Value
Food
Beach
Rooms
Service
review headshot

Unbiased  - 

Verified Purchaser

Melia Las Americas: Melia Las Amazing !

Melia Las Americas is a great place to stay! Food is top notch ! Drinks, staff all excellent. If your playing golf in Varadero MLA is the place to stay ......1 minute walk to the pro shop, they'll have your bags on the cart when you get there . Rooms are good, great views ocean or golf course. There is no down side to MLA.

Location
Value
Food
Beach
Rooms
Service
review headshot

Tcarp  - 

Verified Purchaser

Muthu Playa Varadero: Great Time

Went with a group of friends and had a great time. Honest review: Its Cuba... The resort is not a true 4 star, but the beach is one of the best in the world and the weather at the beginning of March was amazing. The rooms were a little worn, but clean and the maids were great; lots of hot water. The staff were excellent, drinks weren't the best quality, but again, it's Cuba. The staff at the front desk were good and check in was fast. The pools were good and there was a great mix of people on th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Karyn  - 

Verified Purchaser

Melia Marina Varadero: Best in Cuba

Well travelled and regulars in Cuba, this is the best in Varadero and the Best value. Try the Level, you cant go wrong!! The marina is beautiful and the staff accommodating and friendly. Price is out, you wont be disappointed

Location
Value
Food
Beach
Rooms
Service
review headshot

Sb78  - 

Verified Purchaser

Hotel Villa Cuba: Hotel was ok...but bad service

First don't book a villa! We had them move us into a room right away. The hotel is decent and the beach was gorgeous. We had one great lady at the service desk that helped us change our room ... And that was the end of that. We were only provided with one bottle of water in our room over the 4 day stay, when we asked for another, we were told no and they couldn't get us one until 9am the next day. We were on an excursion at 8:30am. We had to fill up with the water system at the buffet the whole  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Lovetorelax  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Lovely Resort

We really liked this resort. We had set our expectations lower knowing that things are a bit different in Cuba. The resort had a nice layout and everything was close at hand. The beach was huge and easy to walk on. I thought wit ould be a bit whiter, but it was still powdery and very clean. There were a few jelly fish washed up a couple days due to high winds. The resort is a bit dated and some of the winding rivers needed a new paint job, but the workers were always busy cleaning and restoring  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

CK from NS  - 

Verified Purchaser

Roc Arenas Doradas: Good value - if you set expectations accordingly

This is not the biggest resort so that's a plus and a minus It was exactly what you should expect for the price point that it's at Positives: great people, AMAZING beach, grounds are immaculate, HUGE room, lobby bar, location is handy to the locals (i.e. Varadero) Neutral: pool area, food (but we always found something to eat), snorkling Negative: very flat pillows, room and some facilities dated or in need of repair (take your own sporting gear), the whole beach towel fiasco (as not all gues [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Babyfoo  - 

Verified Purchaser

Hotel Bella Costa: Bella Costa was awsome!

The staff are the best, very professional, helpful, knowledgeable and friendly. The food was great. Not a bad meal all week. Italian a la carte featured home made pasta. Yummy! Easy to book tours and close to many attractions. The beach amazing!

Location
Value
Food
Beach
Rooms
Service

Next Page