Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12028 Reviews)

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Mike89  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Great resort, amazing food!

My wife and I went here for our honeymoon and it was amazing! They gave us special honeymoon treatment with rose petals on the bed and a special dinner. Amazing food at all of their restaurants. We especially liked the french restaurant! The seafood was sooo good!

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Kate5  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Amazing resort

Excellent resort, great food, friendly staff. it was our anniversary and they gave us a free upgrade and at our dinner they gave us s yummy chocolate cake nicely decorated for our anniversary. The activity staff were helpful . It was a great time. We would come again.

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Incredible Resort!

This hotel is absolutely gorgeous and would highly recommend it to anyone. The resort is extremely well kept, and all of the staff are friendly and helpful. There are a large number of different restaurants you can try, all in which are very good. I honestly do not have a single complaint about this resort. If you are looking for a great all inclusive resort with excellent staff and tasty food, this is the place for you.

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Konni  - 

Verified Purchaser

Grand Sunset Princess: I wasn't that happy there

The main office was great. Put the Platinum suite smelled swampy because it was right there at the swamp so we could sit out side at all near or rooms. and the pools where dirty big time so we went to the beach and that was ok rocky but ok.

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Shana  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: An excellent family vacation

We stayed at the Now from July 30-Aug 6th and had an incredible week. From the time we checked in to the time we left, I can’t say enough about this resort. Check in was easy and we were greeted a warm smile and cold cocktail. Our room was ready and we were in room 1320. This was a great location; it was close to the main building and not to far from the pool and beach. The room was very quiet and we had a beautiful balcony surrounded by lush trees. I’m recovering from shoulder surg [... read more]

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Not as good as a year ago

Went to the Royalton for our second time in about a year. The resort was only a few months old when we went then and we had an amazing time, so we figured we would go back because of our last experience. This time around however , although the resort service is fantastic and the food is beyond good , in a year the resort seems tired. Our biggest complaint however was that we requested an ocean view or for that matter a partial ocean view room and we were put into a mangrove swamp view room , whi [... read more]

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Ruben  - 

Verified Purchaser

Bahia Principe Explore Coba: comfortable stay

Pleasant rooms Plenty of very good food Easy access to a good beach with little trains Wi-fi surprisingly only for 1 hour a day free. Lobby, theatre and dining room uncomfortable and risky licking on natural palm leaves roofs on rainy times that happens often

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Allieft13  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Beautiful resort

Not a single complaint! Everything was fantastic...weather, grounds, food, service and drinks! Loved the fact it's 18+ but with that it was a little too quiet in the evenings sometimes but that's just my observation. Worth every penny! Planning our next trip back in a few months!!

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Good resort- 4.5 stars

The resort seemed like a village- which was too big for us. They had golf carts to bring you around the resort. Overall, the food was good but we have had better food at another Mexican resort. They did have premium liquor which was nice. You need to book restaurants right away. Many were booked but when you went to your reservations there were empty seats. The beach is not too great- very rocky and many wave barriers. The pools were nice. The entertainment was good. Our four year old daughter l [... read more]

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Kevso759  - 

Verified Purchaser

Bahia Principe Explore Akumal: Hugh resort

We have been to many resorts and this one blows everyone of them. 18 a la cart restaurants 3 hugh pools including a sick infinity pool where you can watch the ocean waves crash onto the shore. If thats not enough,try the cove where its blocked off to make snorkelers have a crazy clam water bay to feed hundreds of fish with bread or bananas. Feeling tired and want to get off your feet? Instead of walking why not hitch a ride on the golf carts that just roaming around to guest who just need to ta [... read more]

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Absolutely beautiful !

My husband and I celebrated our 25th wedding anniversary this past July at this amazing resort. We enjoyed part of our stay with good friends and the four of us had a most enjoyable stay. The staff was friendly and so very accommodating, paying close attention to my husbands nut allergy. The food and drinks were very good. The Italian and French restaurants were our favorite. Our very favorite part was the exceptional house band The Imperial band which provided us with a great time each night [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Excellent time all around!

We were impressed with the service, the food and the resort In general. The drinks were good and there were lots of choices when it came to food. The beach was great and the beach service was good. You could go up to the bar if you didn't feel like waiting. The shuttle between the resorts was quick, we never really had to wait too long for one. The one key piece of advice we can offer is to make your dinner reservations ASAP. Even using the app we were left with limited choices and without [... read more]

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Margaret  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Hotel

Spread out, very we'll organized with golf carts drivers great, buffets were amazing, some restaurants were not ! Beach extraordinary , entertainment good, staff and concierge attentive, w/c on bus was problem

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Private  - 

Verified Purchaser

Grand Sunset Princess: Beautiful resort!

Hotel was beautiful, clean, great variety of food. Hotel staff were exceptional! Mini bar always stocked and room cleaned every day. Beach is clean, well kept. Easy to book restaurants but accommodated without reservations. Food was plentiful and a great variety. Must do the Japanese restaurant where the chef cooks at your table. Did the ATV through the jungle, zip line through the jungle and into the cenote ended with a snorkel in a cave... $99 double ride ( lunch included ) ... booked with  [... read more]

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Very modern and clean resort

The food was just okay. Surprisingly the buffet was better than the al la cart restaurants. Staff and animation crew were fantastic. Drinks were extremely watered down !!!there was a lot of smokers on the resort and the smoked where ever They wanted, even in areas clearly marked no smoking. The rooms were gorgeous and very spacious. Especially our swim up room was great.

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Private  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Newer Hotel - Limited Recreation Staff

Ample staff in buffet restaurants, large food options, something for everyone. Opposite at the lunch pavilions and health/smoothie bar near the beach - only 1-2 dedicated servers, limited menu, (chips/hamburgers/nuggets), long lines due to small batch preparation at high peak times. Staff needed in populated social areas for disruptive - loud guest. Restaurants reservations blocked, first or second choice unavailable. Walk by showed restaurant half filled - few servers.

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Chef Tom  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Blew us away!

Gorgeous resort with luxurious finishings throughout. One restaurant better than the next. Had an incredible 5 day getaway for our 10 year anniversary. Super friendly staff, amazing room and great entertainment. Solid ⭐️⭐️⭐️⭐️⭐️

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Janet22  - 

Verified Purchaser

El Dorado Royale: Wonderful honeymoon

We thought the resort was amazing! Great service although we had some issues with getting out minibar restocked with water. Loved the restaurants. Pools were too hot but it was hot out. Our personal concierge was very helpful with booking our excersions. We did have a problem with one of our excersions with the shuttle not picking us up.

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Monténégro  - 

Verified Purchaser

Bahia Principe Explore Coba: Outstanding staff

This hotel had the warmest people, always willing to help, and attend to their clients. I had the misfortune of losing some important items and they constantly contacted me to ask if I needed anything else. I recommend this hotel to all! It is however 1 hour from airport...

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Fantastic Getaway!

Hotel instantly gave us the Wow factor. Hotel is clean and staff is very friendly and courteous. Rooms were very clean and room service is very quick. Large rooms, comfortable beds and pillows. Shuttle service to the beach and other resort make for great rides and opportunity to see other resorts, restaurants and entertainment. Buffet has many options and food is great. Water in restaurants is filtered and safe to drink. We felt very safe on the resort, as it is within a gated community. Resort [... read more]

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