Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Private  - 

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Barcelo Gran Faro Los Cabos: Nice Place, Beach Disappointing.

The room was fine, but seems due for an upgrade. We had a Superior Ocean View Room, and were initially given two small- very hard, almost double size beds. When we requested a change, we were moved to a room with a King sized bed. The bed was still a little hard, and the pillows were well used, but the linens were clean. The pools, restaurants, and food in general, were all great. The staff was also awesome. There was no swimming in the ocean because of the very dangerous undertow. The water  [... read more]

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Private  - 

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Catalonia Playa Maroma: Disappointing and then average

We booked at the Catalonia Maroma. We were extremely disappointed with our room. It was old and grimy, dirty curtains, tiny bathroom, dingy, mattresses very old. We paid for the upgrade which cost us an additional220.00 and they had no upgraded rooms so we had to move resorts to the Catalonia Maya. The grounds were nice and the beach beautiful however, no palapa or palm trees for shade. The staff were very friendly. At the riviera the room was nice and staff very friendly. Resort was clean and f [... read more]

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Private  - 

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Bahia Principe Explore Tulum: Beautiful Bahía principe

This resort is very grand, the lobby and grounds are spectacular. We found that the service was professionally carried out by pleasant employees. The swimming pools are kept immaculate with no shortage of lounge chairs palapas and towels for comfort. We were delighted to be so close to the beach when we didn’t want to be by the pools. There was an amazing variety of cocktails available at the bar and a 24 hour snack bar by the beach which had a delicious assortment of foods as well as drinks [... read more]

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Prairie people  - 

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Riu Santa Fe: Beautiful...but a little busy

Grounds were clean ,rooms were clean, restaurants offered a lot of selections ,we went during spring breaker time and we found they were a little under staffed with long line ups for drinks and busy lunch and dinners other than that beautiful resort

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Keiwe  - 

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Temptation Resort & Spa: Always a good time!

Temptations is the play ground for adults and it lives up to that. No one under 21 and a sexy fun adult vibe. The play makers during the day keep the party going at the sexy pool or you can choose to chill on the beach or by the quiet pool. Plenty of restaurants to choose from and only 2 require a reservation. We have visited this resort 5 times and we meet so many amazing people. Everyone you meet are repeat visitors or first timers that say "we are definitely coming back". No other resort seem [... read more]

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Private  - 

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Grand Riviera Princess: Incredible Resort

We just got back from 9 days at the Grand Riviera Princess. What a wonderful experience. This is our second trip in five years and we were thrilled to find the resort in excellent condition still. The pools are beautiful and there are party pool, quiet pools, swim up bars, a pirate ship pool for kids. There is a beautiful beach and the hotel does a great job keeping on top of the seaweed. The water is warm and there are many available loungers and bars and games to be played on the beach. Our ro [... read more]

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Private  - 

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Grand Sirenis Riviera Maya: Amazing holiday!

This was our family’s first time at an all inclusive & we absolutely loved it! There are so many amenities for families & kids of all ages. You can be as relaxed or as active as you want! The resort & location is beautiful. Amazing holiday!

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Private  - 

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Secrets Aura Cozumel: Not your typical Secrets

I had stayed at 4 Secrets prior to booking Aura Cozumel. I am a huge fan of the brand. This resort, however, was not quite up to the standard of the other Secrets Resorts. This location was purchased from Wyndham 8 years ago and not all rooms are renovated - many are out dated. It definitely needs a facelift. The staff was pleasant - but the service was fairly slow. Restaurant options are limited compared to other Secrets - but the food was good quality. This resort is nice - but if you have bee [... read more]

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Private  - 

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Grand Palladium Kantenah: Good resort

Overall experience was good. Cleanliness, staff and facility maintenance was in good shape. Need to include more of Vegetarian food as most of the vegetarian food has some sort of meat/fish in it so hard to find vegetarian food without meat. We had to request to Chef to cook food for us and they were friendly enough to make food for our choices but missing some spices to make it more tastier.

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Private  - 

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Royalton Hideaway Riviera Cancun: FANTASTIC RESORT

Grounds were beautiful, Entertainment awesome, choice for food restaurants was amazing, although very busy and long waits for tables. Priority given to the Diamond Club. Many people not in that club were not happy . Beach was OK not wonderful, seaweed along shoreline. water was a bit murky and rough Rooms were amazingly modern , clean and well equipped. Service was friendly and willing to help in any way to make stay enjoyable. Late check in was a bit of a hassle as we were left to fend f [... read more]

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Private  - 

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Bahia Principe Explore Coba: Good for kids, but less so for adult groups!

Although I know many people have had good experiences at this resort, ours was, unfortunately, not great. We arrived and our rooms weren’t to our specifications. My sister and I had requested two double beds, but were given a single king. The couple we were traveling with had requested to not be on the first floor, but were. We spent hours waiting for them to fix this, and they never did. We walked around the buffet searching for seats and after 3 times around still had no seat, and no one of [... read more]

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Peanut  - 

Verified Purchaser

The Reef Coco Beach: Great small clean Resort

The resort is a small but very well kept.We enjoy smaller ones to begin with.They are cleaning all the time.The entertainment was good every night. All restaurants had a variety of things you could eat and we're good. Beach was very clean a little small but very cozy,if you like to go out far to swim because boats were anchored off shore

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Popeye  - 

Verified Purchaser

The Reef Coco Beach: Amazing resort

I give this resort a 10 out of 10 rooms are very clean staff were great food was good lots to choose from pool very clean beach was small but cozy boats in the water was great to look at being a fisherman intertamment was intertaining

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Joe Luz  - 

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The Reef Coco Beach: Reef Coco Beach Playa del Carmeb

Hotel was small but clean. Beach and swim area were small but sand was clean. Food was average. Buffett food was often not kept warm. Staff was great. Entertainment was weak. Overall value was a 6 out 10. Joe Luz

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Private  - 

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NYX Hotel Cancun: Another great vacation!

This was our third visit to NYX after being recommended by our Tripcentral advisor Judith. Another great relaxation vacation. If you are looking for a low key Cancun vacation and a smaller resort with great staff, an adult oriented international clientele and good food drink, and hospitality look no further. If you are looking for a party or a family vacation with entertainment for the kiddies look elsewhere.

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Sirwilliam85  - 

Verified Purchaser

Garza Blanca Preserve Resort And Spa: Exceptional Food

We had a great time at Garza Blanca. Each of the four restaurants was top notch and the staff was very attentive. The private beach was really excellent too. The whole place was very kid-friendly, but there are quiet spots where adults can find some peace too. It's a bit remote and you can't walk into town, which can be positive or negative depending on what you're looking for. If you're heading into Viejo Vallarta, we suggest using Uber, as it's about half the price of a cab (about $6-7 USD per [... read more]

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Private  - 

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Secrets Puerto Los Cabos Golf & Spa Resort: Beautiful Resort!

This was a beautiful resort. The grounds were well kept with beautiful flowers. The meals tasted great although there were waits at some alocarts. The entertainment was also great, just a terrible dj at karaoke night. No one stayed. The staff were very mannerly and accomodating. The rooms were very clean. It was a very large resort and although we prefer smaller ones, this is one we would recommend for people wanting a relaxing but entertaining vacation.

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Private  - 

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Sandos Caracol Nature Resort and Water Park: A great week in Mexico!

We really enjoyed the resort. The grounds were very clean and well maintained. We felt very comfortable and safe no matter what time of day or night. All the staff were very friendly. We are not resort people so we don't have a lot to compare it to. Speaking to other guests who have stayed at many different resorts, this resort is far superior to many in this price range.

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Private  - 

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Iberostar Selection Cancun: Amazing resort

I've recently returned from Iberostar Prestige Cancun (room 4511). This was my 8th time to Cancun and by far my favourite hotel. Check-in was a breeze - Ana was extremely friendly and welcoming. Great way to start our trip. We stayed on the prestige side and it was absolutely stunning. We had an ocean front jr suite – brand new room with nice size balcony including a jacuzzi. The maid service was great. There was a button to push beside the door to let them know when you were ready for serv [... read more]

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Private  - 

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Royalton Riviera Cancun Resort and Spa: Great Vacay!

We spent a week at The Royalton at the end of Feb and it was wonderful. The resort was beautiful and perfect for families. Our son was 23 months and the kids pool area was perfect for him. The water was a great depth and temperature. We had a swim out room which was so perfect for the afternoon swims after nap time. The food was great as well, so many restaurants to pick from. The staff was friendly, cheerful and accommodating. The only comment I would make is that the beach wasn't the [... read more]

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