Hotel Playa Coco: Caya coco and beautiful beaches

Playa coco has a nice beach and friendly staff, food is good too for a 3 star hotel. I was thinking I am going to a 4 star hotel. Our room was dated and some of appliances were not working I was in building 19 bunglow. I request to move to other buildings but, I end up going to another hotel. There grounds keeping was not so good. Garbage was around. Out side lights on walk way were all off, so you need to have a flash light. Our clothes hangers were all rusty could not hang our clothes. Safe wa [... read more]s not working. I found it noisy common area, since a person had her boom box on the table and blasting her music. May be young people will enjoy this atmosphere but is not for me and my husband who are on our early 60.

Roc Barlovento: Resort has potential

We had no (very cold in fact!) hot water for 5 days!! Food was absolutely terrible- and cold and we did not have high expectations- having been to Cuba many times. The grounds could be nice with a little TLC- we came back sick wondering if some of that is not because of improper sanitation of dishes due to lAck of hot water. Talked to a few ppl who had been to that resort many times but said they would never return as it had gone badly down hill- soooo disappointed overall

Paradisus Varadero: Did not meet any of our expectations

We got a call the day before our flight to tell us that the part of the hotel we were initially booked with is being renovated and we were being moved to another part of the hotel. We arrived late on Thursday night and a buggy cart took us to our room from the lobby. We had requested a crib upon booking the holiday but none was provided, no water and the mini bar (which is included) was empty. We tried to call from our room to guest services but the phone didn't work. My 2.5yr old was hungry an [... read more]d thirsty so my husband headed out and arrived back an hour later. We were not told which direction was the lobby from our room and there are barely any lights in the building blocks. The renovation of the hotel looked amazing but where they they moved us was very small. Service at the snack bar was terrible every day. Hot water only worked for the first day, food was really bad - me and my husband lived off bread rolls, cold cuts and cheese. Food items kept running out. I was told no bread for my hot dog and 10 minutes later someone gets served with bread. Both my husband and I booked for a massage on separate days. With the massage we were told we can us the jacuzzi, sauna and pool. The sauna and steam room both didn't work, the jacuzzi tubs were cold, dirty and no bubbles. The showers had no hot water. On Christmas Eve, we all had reservations booked for a special dinner. We lost the paper and the manager of the restaurant was ready to kick us out as soon as we heard we didn't have the paper. Luckily for us the woman at the door was nice enough to check her clipboard and found our names and table. They have breakfast cards hanging on your door offering a number of different breakfast items. The card wasn't collected from our room and when i called down to let guest services know, I told her I had ticked for all of the items. When room service arrived, they gave two plates of chopped fruit and a plate of stale mini pastries. When I called to ask why i was given this instead of what I had asked for, they couldn't explain it. Definitely a hotel that is faking it to make it. Nothing is as it seems. Everything behind the prettiness is broken, everything being the professional courtesy fails every time. This was our first trip to Cuba, our first family holiday as 4. So disappointing...

Gran Muthu Imperial: Love Gran Muthu Imperial

We very much enjoyed our stay. The staff are outstanding and committed to giving guests the best experience they can. The hotel itself is very new and the rooms are lovely and the grounds are beautiful and very well maintained. The swimming pools are also gorgeous and the beach is excellent too with lots of loungers and palapas. The food was the best we've had at an all inclusive in Cuba by far. Evening entertainment was very professional and the live music was outstanding. Once day was "C [... read more]uban Day" and they put on a spectacular event with traditional food, drink and entertainment. We also did a "romantic dinner" which was very nice. The spa was gorgeous and we enjoyed a massage there and they also have sauna and hot tub for clients to use. My only suggestions for improvement would be for the animation staff to not use microphones - super annoying. Also, being able to charge spa and gift shop purchases to the room would make things easier. We really like this hotel and look forward to returning.

Hotel Roc Casa del Mar: Don't Recommend

It was the worst place to go to. Food was awful, pools were dangerous , my kids cut their feet inside the pool because of all the broken glass in the pool. rooms were not that clean and we had a rat in our room and no one would come and take it out for us, called customer service many times and they would hang up on us, eventually got a hold of them and said that someone would come and no one showed up. I can go on and on talking about the resort but i'll leave it at that...Worst vacation EVER! [... read more]!!!

Grand Muthu Cayo Guillermo: Amazing stay!

This was my first time in Cuba and I absolutely loved it! Everything about my trip was solely a positive experience: booking with tripcentral.ca was very easy and all the communications from them were timely and helpful, like our confirmations, tips for the trip and follow-ups. The flight was on time. The hotel transfer was very pleasant and fun. The hotel is new and the rooms are big and stylish. The hotel territory is vast and has beautiful landscaping. The beach is amazing, very long. Th [... read more]e staff is very friendly, they really do their best to make your stay comfortable and fun. There are 8 restaurants in total. We went to the Seafood restaurant, Indian and Italian and it was an incredibly positive experience. The food was great and served very fast. In general, the food is good and there is a great variety of options for breakfast, lunch, and dinner. The animation team (Hosee, Helena, Lukas) is amazing. I attended morning stretching, Zumba and game time. They are doing a great job entertaining 'lazy folks'. Do not hesitate to check out the activities offered by them. The kids club was great. Also kudos to the animation team. They are so great with kids and their activities are super. could go on and on, but I just recommend to make this hotel your next vacation destination and you will be able to experience it yourself! Enjoy! Thank you tripcentral.ca and Grand Muthu Cayo Guillermo

Paradisus Princesa Del Mar: Paradisus Princessa del Mar

this was our 4th. visit to this resort, we did like it as we were well treated in every thing, this time it was a catastrophy, starting with the room: old, main door hard to open , closet doors hard to open, no coffee, the block was far away from every thing, the food was the same every day, no potatoes ,no cooked green vegies, beef I couldn't cut with the knife, fish smell bad, no soups no hot oatmeal, no hard cheese, the best restaurant (hill top) that we love so much before was awful , we g [... read more]ot the special meal for the return ones, it was the same as the regular menu, the wine I had to spit it out (and if I want to be among Chinese I go to China) sorry) AND the wash rooms dirty N.B.: I request a quote to move to the Royal side, it was 75 pesos/day/each, visa was accepted in exchanging to US $ Cuba want us to buy pesos and sell them when leaving. Very sad about Cuba now, I hope that it will be better next time??. Ferdinando

Hotel Mojito: Perfect time

We had the most amazing family Christmas vacation . Everything was good the food the people the entertainment and the rooms . No complaints . This was our first time in Cuba and I am glad I made the right choice and picked mojito

Resonance Blu Santa Maria: 7/10 resort

Got to the resort after midnight and they didn't have my reservation. Placed me in building 25 which is essentially the furthest building from the lobby/buffet. This was problematic because it was just myself and my 25 lb 1 year old. I was told that the bell boys could drive us back and forth but I frequently called and no one came so I had to walk and carry my baby the 10-15 min walk to eat. Despite advertising as a "family orientated resort" dinner doesn't start until 6:30 pm which was problem [... read more]atic considering my 1 year old eats dinner between 5-5:30 so she was VERY hungry and tired/cranky by then. They also do not have high chairs for the dining area which made eating very difficult. Staff was wonderful, especially the bartenders/chef at the beach bar. Food was okay at best. The resort its self was quite beautiful and all the bushes/trees/gardens were very well maintained. The bed was VERY uncomfortable and saggy.

Roc Lagunas del Mar: Clean and welcoming

What was perfect is that even for the christmas week it wasnt a jam packed resort, good food, evrning shows and the beach was amazing. The staff hands down one of the friendliest i have ever encoutered. Most def if i were to go back to cuba, im going bck to same resort.

Memories Caribe Beach Resort: It's OK for what we pay

everything would be fine, but the The fact that we got numerous bites suggests that you are not struggling like other hotels with this. A la carte restaurants are not attractive and do not offer anything special. The staff is very friendly and always ready to help. The area looks great. Clean and well maintained. Everything else was good. Thanks!

Playa Luxury Cayo Las Brujas: Beautiful Small and Intimate Resort

The resort has been open for just over a year and is new by Cuban standards - although some of the infrastructure is already tired and needs repair - it's generally in good shape compared to other resorts in Cuba. The rooms are spacious and well appointed. The restaurants are basic but have decent food. Bars are well serviced. The beaches are varied, from a long white sand crescent beach to the north west towards Dhawa, to a more secluded beach to the south east they called the Hidden Beach whic [... read more]h is not so good for swimming and no banos nearby, but has a well serviced bar and snack shack. Evening entertainment is limited to instrumentalist music in the lobby bar, and good drinks. Staff are friendly and efficient - especially the servers and bartenders, but across the resort all were good, except for the front desk (reception) staff who were mostly unfriendly and unhelpful. However, guest services were exceptionally good. This hotel is good for older couples that don't want a lot of noise, and organized activities. Most guests were couples 55+. There is lots of coral and sea life to see in the ocean off the resort from one end to the other.

Iberostar Origin Tainos: A great resort in Veradero .

The hotel was a great stay for me , the staff were very goid at making my stay as enjoyable as pisdible . Plenty to eat at all the resturant s. The pool and beach were my favorite place to spend my day . I would return there later this coming spring for sure !

Dhawa Cayo Santa Maria: Great modern resort

The hotel was one of the best we stayed in Cuba, and we go once a year. It's very modern (opened in 2017), designer-style resort managed by a Singaporean company. They run it very smoothly, everything was on time and working well. The rooms are very spacious and nicely appointed, with a rain shower and other modern details. The grounds are luscious and immaculately maintained. The resort is if a perfect size, not too big, not too small. The beach is the main attraction, definitely one of the bes [... read more]t beaches we've ever been at. The food was quite good, a hit and a miss as always in Cuba, but more hits than misses. The a la carte restaurants were all surprisingly good. Wi-Fi is 1 CUC an hour, and it's available in the rooms. There were some small misses like a puzzling lack of spoons in the buffet, a proper nightly show only every second night, poor selection at the snack bar (much of the menu was unavailable), no bacon for breakfast and a surprising lack of chicken at the live stations. But overall this did not take much from the overall positive experience.

Aston Costa Verde Beach Resort: Dissapointing

Hotel rooms falling apart. People very nice and courteous. Rooms kept fairly clean but sliding doors locks not working properly. Food out of 10 rate a 4. internet service terrible. No value for $$$$$$ spent.

Club Amigo Atlantico Guardalavaca: my home away of home

this place is special for me for many years, it hurts me to see it is DECLINING... I call it a 1,5 STARZ Hotel - with 10 STARZ BEACH, & 6 STARZ People... all said... if I have to FIGHT to get a drink in the GLASS, instead of 'Plastico' - I don't like it... same goes for Cappuccino, that MUST be served in Porcelain instead of plastic :-( another BAD thing - NO EVENING PROGRAM every night, and NO ANNOUNCEMENT about it !? :-( on the POSITIVE side - the BEER ON TAP is back in the AQUA BAR,:-) a [... read more]nd in the Program area, and BRED is improving ! :-)

Paradisus Princesa Del Mar: Wonderful vacation

Our stay in Varadero was great even though we had heavy rain six of seven days. The resort was great the grounds are well laid out so even in rain it was easy to get around. The Staff were amazing especially the lobby bar. Ketty Mario Axavier Alexander and the rest kept the party going even through the days of rain. Our rooms were very clean with great views. The beach and looks wonderful the staff in the buffet and al a cartes were great. All so helpful. And a special thank-you too our li [... read more]ttle friend that kept the front lobby and bar and washrooms so clean. It was a great week and will return soon. Hopefully only thing missing will be the rain. Lol

Valentin Perla Blanca: Beautiful resort!

The hotel was very clean and welcoming. Good service, staff very friendly and helpful. The pool was very clean. Rooms are big! Food was ok! The snack bar was good! The drinks we’re good! Would go back!

Memories Flamenco Beach Resort: Amazing

The resort was amazing. It was a great choice allowing us to sit back, relax and enjoy the entertainment they had each evening. The resort was also clean and had a great variety of food. All staff was warm and welcoming. Would definitely plan another trip here in the future. Was happy with the service and experience.

Grand Muthu Cayo Guillermo: Good one

Really enjoyed our stay and very good food, staff, pools and beach. Overall good experience. Kids enjoyed the pools and kids activities are very good. All the evening activities are very well done. Thx