Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Lida  - 

Verified Purchaser

Resonance Blu Santa Maria: A very good vacation!

We have been to this hotel several times. We keep to be loyal mainly for fantastic people and beech. The hotel needs more maintenance, but we will be back.Good for children,but not for people who are disable . The ramp to the beach needs repair.An excellent value for the money.

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Want my money back  - 

Verified Purchaser

Valentin Cayo Cruz: Time you will never get back. Horrible

Never ever ever send anybody to this resort. This was the worst vacation I have ever had. Food was not even edible. Service was non existent- no body cares. Rooms were damp. They sprayed diesel bug spray every night throughout the resort. Air conditioning made me very sick. They rationed towels and water. Restaurants were always late opening. Only one was open. No hot water in my room.

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Private  - 

Verified Purchaser

Starfish Jibacoa: Beautiful place

My husband and I really enjoyed our stay here. Beautiful beach and very relaxing . The staff were all very friendly and helpful. We will definitely return. The rooms were not updated but they were clean and comfortable.I highly recommend Eddie for a guided tour in a classic car to Havana.

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Private  - 

Verified Purchaser

Sol Palmeras: Fun trip

Our check in with Gonzales was very quick. He was friendly and professional. The AC in my room did not work. I requested a different room and they were very obliging. My room was newly renovated and a walk out to the pool area.. it was great!! The restaurant was good. Service was good. Yedeil, one of the servers was very personable and great! We went to the Chinese and Italian al me cartes. They were ok. The pool was great and beach was nice. Water was fairly rough due to storm coming in.  [... read more]

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Paul & Al  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Outstanding Resort the only BAD thing is the BUGS

The Grounds are well-groomed and the pools are very clean. Our butlers Lestor & Dayana were Great and looked after us all week. Our room was excellent and everything ok except the TV and we are not TV watchers away. We had a Junior Suite with Balcony that you could not sit out on as you get eaten alive with BUGS no Spray works. I personally would not upgrade to the ocean view room as the only thing you can see the bush around the resort is 30 feet high. Beach is one of the better ones we hav [... read more]

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Dinek  - 

Verified Purchaser

Gran Caribe Sun Beach: Amazing time

We are Russian and live in Toronto. ended up in this resort because brother and wife took trips here. Fortunately, I did not see a big difference from a five-star hotel, and the money savings are obvious. The only thing I would not advise is to sit in the lobby, because there are fleas in the armchairs that bit me. And everything else was cool

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Sarahsodapop  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Favorite resort!

Amazing and friendly staff, beautiful beach... worth every penny! Sunny sunny sunny sunny sunny sunny sunny sunny sunny sunny sunny sunny sunny rain sunny sunny sunny sunny sunny sunny sunny sunny sun

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Wonderful Vacation Destination

The workers were all very wonderful happy to help in anything you need. They dont expect you to tip but they do appreciate it. They also have many activities, morning activities by the beach, afternoon by the pool and in the evening shows. The food is okay exactly what you would expect, the drinks are poured well, although they need to explain what's in it. One drink that I found was amazing was sweet baby, I had it made 5 different ways and each time was great. In the end great resort lots of t [... read more]

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Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Cool

Liked the food and the people were helpful. When we needed help with something they helped out. Amazing guys !!! Thanks guys for everything. From food , service to helping us out when there was a cockroach in our room! Thank u!

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Robert  - 

Verified Purchaser

Gran Muthu Imperial: Place exceeded expectations

Just have to start with had a fantastic time at the Gran Muthu Imperial. The place is very clean and nicely laid out. Not a very large resort which I like. We stayed in building 9 room 9109. Second floor. Ocean view. Absolutely beautiful water. Large king bed. Bar fridge always stocked with a couple of pops, beer and a large bottle of water. The maid service was exceptional. Always a towel figure in the bath and bed. Showers always had hot water. A big bonus for me. The snack bar open 24 hrs whi [... read more]

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Need a Re Do!!

Hard to review this hotel as second night there I broke my ankle, and was unable to see the beach nor swim in the ocean nor pool, nor engage in any of the daily activities. My daily activities were simply reading by the snack bar/pool until evening where I enjoyed the entertainment in the lobby from the comfort of my rickety old wheelchair ! I will absolutely go back with two healthy working legs next year and will provide a more thorough review at that time. I can say however that the food w [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Still a relaxing trip

I have been to this resort a few times already and was quite pleased with my experience in the past. The staff is very friendly and accommodating, the Rooms and grounds are generally well kept, the food options are plentiful and the beach is phenomenal. This time things were not as smooth with the trip in general but it did not prevent us from still enjoying our trip. Our flight was delayed 3 hours due to engine problems which I understand it happens. What was frustrating was the fact that I  [... read more]

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Private  - 

Verified Purchaser

Memories Trinidad Del Mar: Fabulous Holiday!

Memories Trinidad is a great resort. This year we went with our daughter and son-in-law and we had an excellent time. The resort itself is amazing, it is clean and the staff is very dedicated to making your holiday worry free. The rooms were comfortable and kept very clean the had normal water pressure, the air conditioner worked and the beds were very comfortable. I cannot say enough about the staff, they are friendly, professional and do everything they can to meet our expectations. Idalmis [... read more]

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Pmac  - 

Verified Purchaser

Playa Cayo Santa Maria: Playa Cayo

This was our first time in Cuba and first time at this hotel. It was just okay. The biggest issue for me was the cleanliness. Our bathroom was disgusting with a terrible smell and bathroom matter splattered on walls from previous tenants. Food handling was not the best saw cross contamination with utensils with raw chicken. Overall much could be done to improve the buffet hygiene. We were a group of 10 and 8 had severe diarrhea.

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Craig  - 

Verified Purchaser

Playa Cayo Santa Maria: Best resort in Cayo Santa Maria

We stayed at the Playa Cayo Santa Maria. Everything was top notch from the relaxed vibe in the lobby to the entertainment team who made the vacation amazing. Food was good. Rooms were good. Lots of pools and amazing beach. Thanks to Natasha at trip central she was great.

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Jean  - 

Verified Purchaser

Paradisus Rio De Oro: Catered to adults

This is true.Food is catered to adults only. Big cockroach found in bathroom.I guess must have came out from the drainage. Went to the reception to put lights in the balcony but took almost 2 days for them to come and needed to be reminded 1x by phone. Since it is an adult resort they should put more lights along the walk way as seniors in general does not have good eyesight especially at night particularly the walkway going to the theater. Sink drainage was not properly draining and cleane [... read more]

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Krissy  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Great resort

Just came back from my first solo vacation from Cuba. I stayed at Angsana the resort that checking all the boxes that a nice relaxing vacation means. Very nice resort I had a cabana main floor room with huge bathroom with rain shower head and huge bathtub. I had a garden view but I could still hear the ocean at night which was nice.The staff was excellent friendly. The food was great. I enjoyed the beach they brought the drinks to you. The grounds were very well kept nice gardening. The public w [... read more]

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Caroleena  - 

Verified Purchaser

Sirenis Tropical Varadero: Gorgeous Beach!

The resort was better than expected. Our first room was std on the 4th floor and not what we hoped for. It was small, run down and the pot liÄ£hts in the bathroom were leaking water before we had a chance to ask for another room. We were offered a new room and were very happy to be given an upgrade to oceanview, also on the 4th floor. It made all the difference for our stay. My only complaints were the pillows and bar fridge. The covers were clean, but the pillows smelled pretty rank making me w [... read more]

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: Very big and friendly resort

Very big resort and beach line is massive and beautiful amazing sunrise and sunsets to watch very open to walk around has a light house to climb and look out at the ocean very friendly lots of places to eat

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Snoopy  - 

Verified Purchaser

Memories Cayo Largo: A piece of Paradise!

The groups are very lush and well kept. The flora & fauna are endless, white sands, crystal clear waters with occasional waves (went in Dec). Very peaceful & relaxing Island to visit. Love the cats! Please feed them people and be kind as we are all God's creatures.

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