Palma Real: Great location and loved the resort

Many upgrades done and having access to the other sister resorts water sports and snack bar was the bonus that made staying a block away from beach worth while, Lots of variety in food and plenty of it when we were there, pool was newly done and very refreshing. This is a spot we will book again for and price was amazing :)

Barcelo Maya Tropical: Average

Barcelo Review Poor communication, both WestJet and Barcelo. Advertised with bathrobes and slippers in the room - not here. We booked the Tropical and the bus guy could not find us on the list, wonder why. We got to reception and were told we were moved to Colonial because Tropical was full and computer reassigns automatically. I had read about this in other reviews so insisted we stay in Tropical and they “found” us a room. Also try to find a WestJet rep at the hotel - nonexistent. They us [... read more]e contractors we found out from the Transat rep but no indication of what hours they are available. Be prepared for a lot of walking! No maps as handouts for directions, only enlarged air photos in a few places throughout the resort for you to figure out. Our room was 400m from beach and 400m from buffet restaurant. The resort is huge but lots of spaces for people to spread out. The Barcelo bus was fun riding between locations but only 10-15 minute walk from one end to the other. Room was nice although showing wear and tear, the sink was falling off, bathtub was chipped and repaired, coffee maker plastic parts broken, cabinet doors loose and misaligned, balcony door did not lock, water damage on ceiling in bathroom, lack of circulation fan so towels never dried. Dining service was great in most a la cartes but lacking in the buffets. Lots of food choices and yes some were not kept hot but most were fine. Pool/beachfront bars open only until 6pm and then only lobby and theatre bars open. Lobby bars did not all have the same selections, Tropical the least. Pool bars also had different choices, draft beer at one, Corona cans at another. Lounge chairs were always available somewhere all the time, just the prime ones were saved by early risers. Sad to say some people saved both beach and poolside chairs and hardly stayed at either. Towels were not always tracked so people took lots and left a lot laying around unclaimed by sunset. The beach has palm trees for shade so chairs moved around with sun. Sandy part of the beach was quite narrow and seaweed washing up from constant wave and wind action. Maintenance staff removed most of it every day but always some to walk over. Limestone rocks in the water and on the beach made walking in a hazard if you could not see them but nice and sandy bottom further out from shore. Schools of fish in shallow to see as you waded out. Snorkelling not great except at north end along coral fingers. Visibility best in morning before water stirred up. Ocean and pools were warm and warmed up throughout the day. Entertainment was top notch but not very family friendly with lots of skin showing on the women and lots of ass wiggling. Acoustics not great with volume too loud and lots of echo in the theatre so could not make out the lyrics to songs and announcers spoke so fast could not understand them. Overall a decent resort but not up 4 star standards.

Barcelo Maya Beach Resort: Great for families!

We had a wonderful time at this resort, as a family of 3. We worried that our 11 year old might get bored but not the case at all. So many activities available for all to enjoy and shows every night. Food was disappointing, often cold at buffets and little variety (particularly for kids). Was there a bacon shortage in Mexico?? Lol Difficult to get a la carte resos but had a couple of nice meals with exceptional service. Our room was quite dated and not in great repair. Staff was quick to  [... read more]address our most pressing issues in the room. But, was clean, conveniently located and did the trick. Service overall was great and staff worked hard to ensure guests were looked after. Many large groups at this hotel.

Barcelo Bavaro Palace: Luxurious resort that was always very high energy

We loved our stay at the Barcelo Bavaro Palace. We stayed in one of the oceanfront suites, with the water and jungle just steps away. It was picturesque. We were premium level members, and found the service, the food and amenities of that tier absolutely perfect for what we were looking for. As for covid protocols and such, they had hand sanitizer in elevators and around restaurants, and the open air facility certainly helped keeping a fresh flow of air. There were plenty of servers and support  [... read more]staff, so I'd say they recovered quite well considering. Even the beach was cleaned every morning. Very nice vacation spot if you have a family or are up for a party. Not really suitable for a zen-like vacation.

Barcelo Gran Faro Los Cabos: Would have to say less than 4 star

Getting towels was an issue had to go to the front desk 3 times first day 1 bath towel no hand or face next day 2 bath towels only challenge to get smaller towels wish there was more specially dinner Italian and Mexican were excellent Japanese wasn't good no hot food only sushi 1 waiter and 1 cook felt sorry for them entertainment was good resort was clean staff was friendly it was great to escape the rain in Vancouver margarine only would love butter

Occidental at Xcaret Destination: Nice resort but baaaad food.

Beautiful resort, nice trees and animals. The room was large and clean. Bed was comfortable. The bathroom was outdated and a bit run down. Service was fine and polite but the food was horrible. This is the first time I have ever had bad food in Mexico. It was as bad as Cuba. Really disappointing especially considering how high trip prices were this year. I would not return to or recommend this resort unless it got a total overhaul from top to bottom.

Occidental Caribe: Awesome Resort

Great pools, food, people, and the best beach ever! There were a few minor disappointments made to the resort since 2018 and they’re working hard to return it to the new normal. Nothing major for the fun in the sun we had 😎

Occidental Punta Cana: Ok resort

The food was good ketchup was not so good our room had no Working AC complained 6 times but was not fixed properly had to ask for clean towels and drinks in our bar fridge daily . They need to get better entertainment it was mostly in French or Spanish not much English but I had an amazing time joining dancing on the stage with staff , played bean bag toss and ball into holes water polo was so much fun the girls remembered my name every time I recorded the shows loved the robots and the beach p [... read more]arty went into to town to shop saw a guy making cigars was very interesting how much processing to do before cigars are ready to be sold must wear sunscreen as I didn’t got burnt on my shoulders and bottom lip was swollen like I got lip injections lol but now it’s extremely dry and sore lesson learned for next trip lol

Barcelo Solymar: Barcelo Solomar

To be honest I would never go back or to Cuba...I would spend extra money and go to the Dominican or Costa rica..How Cuba can operate the way they are now is mind boggling worst vacation ever Sorry for being Honest.

Occidental Arenas Blancas: Love Varadero

The night life in Varadero was amazing and the people even more amazing. The weather is April was hot everyday. You dont have to get pesos anymore which made it easy The snack ateas on the strip were a lot of fun to eat at at beer was inexpensive. The Beatles bar is a must to go to fir good rick and roll music.

Occidental Arenas Blancas: Perfect location

Really enjoyed the hotel. Staff at front desk was very helpful and efficient. The food was OK considering post pandemic situation. Some rooms were better than others, staff did their best with available supplies. Loved all the staff because of their easy going attitudes. Had a wonderful vacation with my friends...would go back anytime.

Royal Hideaway Playacar: A very beautiful and restful resort.

Our room was very nice and comfortable. The staff were very nice, especially the breakfast staff. Elena always greeted us with a lovely smile and got to know us as we entered for breakfast and lunch. I would like to send a note to Isidore, our concierge for building 23. We left him a tip, but unfortunately we left only around $1.00 in American dollars. We were under the impression we left more. Please pass on our apologies to him. We did not mean to insult him. Isidore was very helpful and so [... read more] kind to us. Thanks.

Barcelo Maya Colonial: Modern living and eating in MX!

It felt like living in a modern minimalist cool chic museum. Food was top notch - especially the French and Japanese a la cartes. The Seafood at the Palace was out of this world. Rooms were luxorious with a hot tub. Pools were clean and fun jets. Beach was sandy and do bring water shoes as there is sharp rocks every so often in the ocean. We saw large and small and colourful fish. Coral. A big highlight of the trip. Staff were pleasant and kind and helpful. Ping pong was a highlight for me. Th [... read more]ought I'd use the gym but I didn't.

Barcelo Maya Colonial: Great

Was very nice pretty clean but there were no COVID adaptations. No sanitizer no spacing of seats. We didn’t expect anything else but I’m just answering your question. The shows could be improved upon but we’re pretty good. Theme nights in the buffet and towel art is nice but just an observation. Overall we had a great week.

Occidental Arenas Blancas: Not a Great First Time in Cuba

The resort itself was fine, a little dated such as the tub/bathroom but otherwise it was fine. The pool and beach were great. The service was not good. Many of the service people would not even give us the time of day. We waited for drinks more than we drank except at the poolside bar area. There were a handful that were actually pleasant. This was disappointing because we had heard the people of Cuba were very nice. We did not find this. The food is an issue. There were many times th [... read more]at there was nothing available. Not much to choose from either. They ran out of cups and alcohol a few times in our short stay. The plane trip was great although any food came with a charge. Cuba airport was good coming back - terrible going in - long time through customs and they all looked like they hated their jobs. Toronto Pearson was a nightmare only because of volume - the staff there try their best.

Occidental Arenas Blancas: Loved Cuba would not go back to this resort

Second time visiting Cuba, would not go back to this resort. Service was non existent Ran out of alcohol & glasses Workers were rude, felt like you were bothering them Food was blah Run down resort

Allegro Cozumel: Nice resort

Hotel was very nice, good for families, great water park for kids. Pretty and clean hotel. Hammocks were very nice option. Rooms very very nice. Good size beach. Ok a la cartes. Food like most places was ok not great. Only bad was the water was terrible smelling.

Barcelo Maya Tropical: Great resort

Very clean and well maintained grounds. Ala carte restaurants were excellent-large portions of food. Lots of options for walking, shopping and exploring right on the property. Overall very nice place for a sunny destination vacation.

Barcelo Solymar: Good vacation

Resort was good, bonus was we were allowed to use the Resort nxt door. Food was adequate at the buffet and very good at all 4 A la Carte restaurants. Rooms were clean but basic, staff here were excellent everywhere.

Barcelo Maya Colonial: Beautiful Resort!

Spent a week at Barcelo Maya Colonial and had a great time. Lots of pros and a few cons. The food was great!. Favorites were the Steakhouse and the Spanish restaurant. Tried the Japanese and the Seafood and they were nice too. Best to book when you arrive with the concierge as they go fast. We had to basically take what they had. Grounds are beautiful and lots to see, lots of walking so bring comfy shoes. Some rockier areas on the beach so bring water shoes. But more than enough sandy  [... read more]areas. Lots of beautiful areas to snorkel. Loved that there was a mall for shopping on-site. Didnt have to leave the resort. Rooms were nice and comfy beds. Bathroom setup was odd. Bathroom door opens onto the toilet. Odd setup. Nothing grand but suitable enough. Cons. No hot water in the morning before checkout, may have been a fluke. No beach drink service, and no umbrellas anywhere. Some sunshades at the pool but only shade from the palm trees at the beach. Had to continually move to get shady spots. People saving chairs with towels is ridiculous. Went out at 7am and every chair was reserved and no one at them. Overall a good trip. Only other issue is that there were a ton of ignorant spring breakers high school teens that were very loud at night. They were tipping the servers at the buffet for alcohol and having liquid lunches. These were16 -17 year old US kids from Michigan. Something should be done about that. We always travel last week of March and never had so many kids at this time. Also be aware it's about an hours drive from the airport. Would go back but at a different time...not in March.