Grand Decameron Complex Bucerias Trademark: First Time Here
Traveled to the Royal Decameron the last week in February for the first time. We have been in Puerto Vallarta many times but this was our first visit to the Decameron. The resort is about 15 - 20 mins from the airport but can be longer if your transfer bus has to drop off at other resorts. We took almost an hour to get to our resort as we went into Neuvo Vallarta to drop off. We took a taxi to return to the airport and it only took 15 mins, with a cost of 240 pesos.
It is a lovely resort,[... read more] with multi colored buildings which gives it an authentic Mexican feel. The rooms are spacious and comfortable. Everywhere in the resort is clean and well maintained, actually I don't think I have ever been in a cleaner resort in Mexico. The staff is very friendly and welcoming.
The food is plentiful and fresh and well prepared, from the breakfast buffet to the Specialty restaurants. Our favorite was the PIccolo (Mediterranean style, but mostly Italian). There are 5 Specialty restaurants. You can book the restaurants every night of your stay, but can only book 2 at a time. Booking is every morning at 8:30(the brochure we were given said 8 but the Guest Services staff does not get there till 8:30. People begin lining up as early as 6:30, once the process begins it is very quick.
The beach is very nice, able to walk a long way in either direction. There are many lounge chairs and palapas along the beach. Suggest you bring a blow up float mattress (from the dollarstore is fine) to put on the lounge chairs as they are the hard white plastic chairs. The air mattresses are also sold at the gift shop in the lobbies.
There are 5 pools, 2 are in an adult section or quiet section of the resort, Block 5 and 6. We stayed in Block 5 which was very quiet and peaceful, In the evening you could hear the show at the theater but you can hear that through the whole resort, it ends around 10:30 pm and once your balcony door is closed it is not a problem Not all the buildings have elevators (3 and 4 story buildings), so if you have mobility issues make sure to request a building with an elevator. There are no fridges in the rooms, but I believe you can request one.
The rooms are locked with a traditional key that is put on a lanyard, be careful not to loose your key as you will be charged for a replacement, but also the key has your room number etched into it, so if found someone could enter your room. There are safes in the rooms, however it also is locked with a key, that you purchase for 50 pesos a day.
There are spa treatments available, we had a massage on the beach which was lovely. They run specials everyday, on Tuesday a 50 minute massage was $20 US
I would recommend this resort but if I had younger children with me I am not sure that they would be entertained, there is an activities pool but not really a children's section or play areas.
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Ramona -
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Grand Decameron Complex Bucerias Trademark: Authentic Mexican Brightly Coloured Resort in Great Location!
Royal Decameron Resort Complex Review
We always enjoy staying at the Royal Decameron Complex as we love the authentic Mexican feel with bright colours and artwork! This was our 5th time to this resort from February 21-28, 2020 and this time was for a wedding – per my suggestion of this resort! A group of 34 of us!
Location:
The reason for choosing this resort was the bright coloured building (not white and modern looking), location and free form pools with some shade. The ability t[... read more]o walk just 14 minutes to the markets or 6 minutes up the hill to highway 200 to catch the collectivo or buses to surrounding towns makes this an ideal location. A suggestion for improvement: As the cobblestone is very difficult to walk on, and the sidewalks are uneven, it would be great if there was a sidewalk along the property to connect with the one further up the hill.
Pool & Beach Area:
Fabulous beach where you can walk for miles in both directions. Beautiful pools – especially the larger one in block 6. Additional palapas and umbrellas would be beneficial as even though we want the sun, the direct sunlight all day can prove to be too much for some of us. Another area that is of obvious concern is the uncomfortable loungers. It is a shame that one has to go out and purchase an air mattress for the loungers just to be comfortable.
Check In:
Excellent with quick service provided. The biggest area of improvement would be supplying the safe key at this time (and include the charge in the price of the package). We went to the area where we had to purchase the safe key and pay a daily fee - twice. The first night they were not ready for us as our information was still being entered into the system and the next day the system was down. How does this provide us with comfort knowing our valuables are safe???
Rooms:
Beautiful room in block 6. Appreciated the complimentary soaps/shampoo/body wash and hair dryer. Our maid was fantastic – very friendly and quickly resolved any needs we had.
Improvement ideas: Supply face cloths, additional hangers and perhaps more than 2 bottles of water daily. We each used 1 bottle for brushing our teeth morning and evening so that left no water just to drink. Perhaps 4 bottles per double occupancy room would be more appropriate. Also, an ice machine in each block would be appreciated. Unfortunately, the bedside lighting is not condusive to reading as it is not bright enough (especially for those of us who wear glasses or eyes are aging).
Above bed lighting would be appreciated.
Restaurants:
This trip we enjoyed the buffets. We did not try to book into the a la cartes because we were never up early enough to get on the list. We loved that guacamole is now served! Also loved the crepes, although they were served in the evening. We would love to see them as a breakfast option with the addition of pineapple jam. Of course, the omelette station was fantastic. Was not so fond of the majority of the desserts with the exception of the ice cream! Perhaps coconut and pineapple muffins or mini cheese cakes that are sold in the area could be added to the line-up. Other fantastic additions would be: a specialty meat station – fresh fish, roast beef or turkey, stir fry station – with choice of meat / tofu / vegetables and sauce; vegen / gluten free / and keto stations.
Drinks:
Loved that watermelon juice that was offered many times in the buffet. Almost all of the drinks were too sweet – especially the non-alcoholic pina coladas. We actually went into town just to have some. They are not creamy at all – just super sweet! This has not changed in all my times staying at this resort and it would be a great improvement!
Evening Shows:
I enjoyed the nightly shows, but having been to this resort many times was disappointed that they have not been updated. Having said that, I did miss Grease as it was not in the line-up.
The nightly show in the ampi-theatre at 9:30 is too late – not only for those who wish to bring their children, but for those of us who have had a wonderful long day enjoying the sunshine. Perhaps an 8:30 start would be more appropriate, with the entertainment by pool 1 starting earlier as well.
I was surprised to see that dry ice is still being used both on the stage and in the disco. It makes it very difficult for those who suffer from asthma or other health issues to stay and enjoy the show. The disco does not start until 10:30 and consists of extremely loud music videos (with no option to change the style of music). Unfortunately, it is too loud to even carry on a group conversation. As a large percentage of the clientele are older, it would be beneficial if they started earlier, turned down the volume, had a variety of styles of music and offered dance lessons such as salsa, cumbia or buchata.
Wedding:
Great venue which exceeded the bride’s expectations! She said the person organizing the event was awesome! The ceremony location on the beach was beautiful. The wedding started at 4:00 (so sun would not be too intense). Following this, the reception was in front of the Tropical Buffet. The food, bar service and mic system to play our own music made it a night to remember. The most fun was dancing on the grass! Would highly recommend it.
Overall, we loved this resort and will continue to return, but it would be great to see the improvement suggestions.
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Debbie -
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Hacienda Buenaventura Hotel and Mexican Charm: Friendly hotel
No fridge in room, rooms over pool needs renovation, bathroom especially. Food not always hot. No ice cream. However really loved all the extra touches example, shaved ice, cerveshe, pineapple and coconut. Service was great. Staff fabulious. Beautiful gardens, pool super. Beach club adequate.
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Private -
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Krystal Grand Nuevo Vallarta: Beauty resort
Beautiful large room overlooking the 3 pools and ocean The Grill restaurant was excellent On the 10th floor is the Sky Bar with a stunning view of the sunset every night .Food at buffet was normal but at the beach bar everyday was Wings Ribs Fish tacos Everything you could ask for for a lunch Drinks were premium also Smaller resort but very nice Close walk to town along the beach also I would reccomend this hotel Thanks again
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Private -
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Samba Vallarta: Comfortable, enjoyable stay.
The grounds and pool areas were immaculate. Meals in the Mexican and Italian restaurants were enjoyable. Buffet food was amazing - lots of food and lots of variety. The rooms themselves are outdated but kept exceptionally clean. All staff were very friendly and accommodating - AMAZING staff in all dining areas provided excellent service and kept the food and drink coming and coming .... :)
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Johanne l marchand -
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Sheraton Buganvilias Puerto Vallarta Hotel: pour l hotel nous considerons que ce n est pas un top 5 categorie 3
Service aux clients (3)
nourriture (3)
Plage (2)
nous ne retournerons pas a ce resort
pas de chambre pour ce changer pour un depart en soiree
nous avons du payer pour garder notre chambre
pas d escalier a la piscine et de rampe a la piscine pour personne agee
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Dave&linda -
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Riu Flamingos: Great vacation spot.
The resort was overall very good. The grounds were beautiful and there were many great areas to chill out. No shortage of chairs at the beach or pool. The food was great and we enjoyed all the al la carte restaurants.... with no reservations!
The staff was very friendly and accommodating.
We'll definitely go back.
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WendyB -
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Samba Vallarta: Amazing Quaint Resort
This is a beautiful resort. It is small and very family oriented. if you are young and looking to party this is not the resort for you.
The staff are so very very friendly at this resort. They bend over backwards to make your stay enjoyable.
The resort is clean. They don't allow people to eat around the pool which I really like.
The rooms are a bit tired but you don't spend much time in the rooms anyway and the rooms are clean. We kept on hanging up our towels each night so that we[... read more] could use them the next day, but they gave us fresh towels every day.
The food is good. There is enough variety that you don't get bored. They had fresh pineapple, tomatoes and cucumbers every day. We only tried the Italian a la carte and it was amazing.
If you want a fancy resort, fancy lobby, millions of people and want to party this is not the resort for you.
This is my third time going back and I will go again next year. I have finally found a resort that I want to come back to year after year.
Just make sure that you pay for the balcony because if you don't you will get a room without.
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Private -
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Plaza Pelicanos Club: Nice resort
Hotel is nice for an older place.and staff is excellent. Lots of rocks on the beach if your walking on the beach. It was cleared near the hotel. Only thing it is missing is a workout gym on the property. All rooms should have balconies. Eating areas were clean and loved the made to order omelettes in the morning. All fresh fruits and vegetables were available. It's a 35 minute walk to the downtown area. Airport is 10 minutes drive .
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Alyssa -
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Decameron Los Cocos Guayabitos Ramada: Good time
The food was average, service was great, activity people were fantastic, Fernando is the best and Antonio the server was great! Activity people all need to be on the same page about rules and guidelines, they would all say something different. Rooms were ok, maintenance needed to come faster and under the beds need to be cleaned out. Would recommend for a family only. No nightlife for young people.
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Slim4943 -
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Crown Paradise Golden: Great vacation
Great service and location. The resort is older but clean and well maintained for the most part. The staff are always working hard to ensure great customer service. The pools are a little too warm for my liking but the views from the rooftop pool is fabulous! The food was very good and the variety plentiful. If you can't find anything you like to eat here then perhaps you should not travel lol!! The Japanese, Mexican and mediteranian all had above average service and the food was great. We alwa[... read more]ys found something to our liking at the buffet, and when all else fails there's always the omelette station. We would suggest the resort could use more umbrellas and palapas, but many other guests have stated this. We always felt safe and walked off the resort a few times.Theres a mall close by with many stores.All in all a great family vacation with our adult children.
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Private -
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Riu Flamingos: nice resort
For a 4 star resort it certainly needs upgrades and a good cleaning. In our room the ceiling fan could have used a good dusting, the curtains needed a wash and the fridge needed cleaning. If you look past all that it is a nice resort.
The food was okay. The loungers needed cleaning or replacing, very uncomfortable. Not enough little tables. The resort seemed to be short staffed. The beach was not as clean as other beach we have been to. There is a bird problem that needs to be addressed [... read more]because they are all over the tables and chairs in the open air parts of the restaurants. Lots of kids at this resort. The slide in the pool 2 slides were closed off. There was a kids pool but most of the kids were in the bigger pool. The washrooms around the resort need help, either the toilets would not flush or the sinks would not drain or the hand dryers did not work.
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DIANE -
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Grand Decameron Complex Bucerias Trademark: superbe vacances
COMPLEX TRÈS MEXICAIN DANS UN TRÈS BEAU VILLAGE QUI S'APPELLE BUCERIA ET PRÈS DE TOUT DONC NOUS POUVONS SE PROMENER DANS LES RUELLES A PIED ET SI ON VEUT ALLER À PUERTO EN TAXI C'EST TRÈS PRES ALORS NOUS AVONS PASSÉ DE MERVEILLEUSES VACANCES SUR UNE PLAGE EXTRA ORDINAIRE ET NOUS SOMMES ENCHANTÉS DONC NOUS SERONS PROBABLEMENT DE RETOUR DANS CET ENDROIT L'AN PROCHAIN.
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Private -
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Grand Palladium Vallarta: Nice hotel!
It was a nice hotel. It is really spread out, so lots of walking and lots of stairs. The food was good, drinks were also good. The staff was friendly. My biggest complaint would be the lack of lounges by the pools and the beach which could easily be solved by bringing out more. Lots of room for more. Security actually was timing how long you were gone from your lounge.
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Maleeca -
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Plaza Pelicanos Club: Great resort!
I absolutely loved my experience at plaza pelicanos club beach resort. The Hotel is modern and very clean. There are 2 pools and the beach nearby. It is in a great location, very close to the malecon and other tourist attractions. The buffet was standard however the a la carte restaurant was phenomenal. There are many activities that can be done at the hotel such as kayaking, yoga and nightly entertainment. Marco is the activities manager and does a great job at ensuring guests are entertained. [... read more]The staff is amazing here, very friendly and helpful. I would come back to this hotel in a heart beat!
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Nikk -
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Grand Park Royal Puerto Vallarta: Awesome Resort
The grounds were very well kept. Rooms were spacious and clean. Staff were amazing, so friendly!! The food was delicious and the a la cartes you didn’t have to reserve which was awesome. The beach was clean and well kept and the ocean was clean. Smaller beach as the resort is smaller, but it was extremely relaxing and overall a wonderful time. If you’re looking for sun the entire day in the beach/poolside you won’t get it until about noon because of how the building is situated and where t[... read more]he sun rises. Also note that no alcohol is served until 11am(no Baileys in your coffee). Would definitely recommend this resort.
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Brent172 -
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Riu Vallarta: Excellent resort and service!
Beautiful hotel. Excellent staff and service. Food was great and drinks were awesome.
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Private -
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Krystal Puerto Vallarta: 3 Star at best
Not everything was bad, however, I don’t feel it should be marketed as a 4 star.
Upon arrival (noon) our rooms were not ready, the kindly stored our luggage and provided us with wrist bands. Our rooms became ready around 3pm.
Our room was in tower 2, ocean view room. The room is gorgeous and very clean. There is no face clothes provided and only two towels and one hand towel. The issues I found in the room was the walls were very thin, meaning you could hear eeeeeverything, even talking i[... read more]n the next room. Also, the hotel could benefit greatly from putting protectors on the bottom of the chairs to eliminate the constant chair dragging echoing.
The resort was very beautiful and well maintained. The pool was freeeezing, there were many common complaints about the pool temperature and lack of space around the main pool. There is only one pool bar so of course you want to be close.
The food... WORST part of the trip. It was mostly mushy items. The two buffets were exactly the same as one another. Very bland, tasteless and lacked options. My husband is far from picky and he had a tough time. Only two of the four a’carte restaurants were open. They were Japanese and Italian. Japanese was good but not authentic in its dishes- didn’t have sake or wasabi. The Italian was basically dishes form the buffet better plated with melted cheese ontop.
Then the snack bar during the day consisted of hot dogs, hamburgers, squid, fruit, tortilla chips and burritos. By burritos I mean slices of hot dogs wrapped with cheese like a burrito. Although having American type food would of been a nice treat- it sat out all day in buffet trays under a hut, wasn’t made fresh to order. Also you had to shoe off the birds as they fed from there too.
The entertainment was ok, their own staff did a water show on the Monday which was really good but the music on Wednesday and Thursday was terrible.
The staff are all amazing and friendly!
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Diquam -
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Buenaventura Grand Hotel and Great Moments: Amazing Resort/Staff/Location
This was our 14th visit to this Resort and we will return next year. The staff is amazing and very caring I.e., Eduardo, Gustav, Fausto, Isidro, Pedro, Omar and of course Dahlia. Food in the Sunset is awesome. Room was immaculately kept clean by Elena. Congrats to Caesar, Manager, awesome job and u are very well respected by staff. Grounds and pool very clean.
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Barbk -
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Crown Paradise Golden: Relaxing resort .
Nicely kept grounds, generous rooms, lovely beach front. Staff very pleasant and accommodating. Pleasant dining areas and great view of the sunset. A la carte dining a little too air condtioned for my liking.