Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12031 Reviews)

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Whiteslaker  - 

Verified Purchaser

Grand Sunset Princess: Great Vacation !

This was my third trip to the Mayan Riviera but my first time at this resort. Our family prefers large resorts as there seems to be more of a variety so this resort appealed to us in many ways. The grounds are beautiful...lots of wildlife. If you are a pool person then you will love it here as there are many to choose from. I am a beach person myself and although I loved the beach area and setup, I did however find some smaller rocks in the water. I would only give the beach an 8/10 for this rea [... read more]

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6 girls  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Wonderful Resort

We were a group of 6 sisters on vacation for a week beginning Apr.17/16. Three of these had been on a trip to Africa last year and loved it. The jungle and animal atmosphere at this resort with its own eco tours, ruins and cenotes was especially appealing. We were not disappointed. The grounds were absolutely stunning. Lush vegetation and jungle-like surroundings were evident all through the walking paths and trails. Monkeys playing in the tree tops, colorful parrots and a children's petting are [... read more]

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Jtravel  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: High five for Azul Fives

This is a great resort. There are several pools all of which have a swim up bar and or food nearby. The main pool is beautiful and overlooks the beach. Well situated with several good food options in the main pool/ beach area. Pool activities are fun and well spaced out throughout the day. Pool chairs were comfortable. We also loved sitting at the beach- especially in the swing beds. What more could you want when relaxing on the beach! Kids club was excellent. Good staff and nice choice of daily [... read more]

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Veda  - 

Verified Purchaser

Catalonia Yucatan: Fantastic Week At Catalonia Yucatan...Give It Try!

Stayed on the Yucatan Beach side, with privileged upgrade, 2nd floor oceanfront room. This resort is quite compact, which makes it easy and fast to get anywhere. I feel that the upgrade was worth it. I mostly upgraded for the oceanfront view, but got some other perks along with it, like use of the privileged section of the beach, super service at the Pure Chill Out bar, coupons for a free spa service, and an extra 4th a la carte dinner. The room wasn't ritzy, but was nice, very comfortable, an [... read more]

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Carrie Sue  - 

Verified Purchaser

Bahia Principe Explore Coba: Great place

Friendly Service, Very Clean, Delicious Food,Wonderful Entertainment, Comfy Beds, Yummy Drinks, Good Location, Fun Poolside, Easy Access to Beach, Variety of Shopping, Felt Safe, Great Room Service, Had an awesome experience!

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LisaU  - 

Verified Purchaser

Grand Palladium Colonial: Another amazing visit to Palladium

My 5th visit to Grand Palladium RM. Delighted to see many upgrades and improvements such as renovated rooms, more comfortable beds, awesome free wifi across the resort, and even better food. Can't wait to return again!!

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Xoxox  - 

Verified Purchaser

Barcelo Maya Caribe: Could have been better

The nightly entertainment was very poor. The room service was very frustrating. Our room was never stocked with drinks, toilet paper etc. The front desk people did not understand English which was very frustrating.

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Kerrbear  - 

Verified Purchaser

Grand Palladium Colonial: Amazing resort....something for everyone!

This is my 4th visit to Grand Palladium Riviera Maya and I was not disappointed! I noted improvements in food quality (which is very good to begin with) and overall service from my last visit. This resort is great for families, couples or groups of friends. Each time I return I marvel at the beauty of the resort. They left much of the lushness of the forest in tack when they built the resort so you don't realize how big and sprawling it is. The beach is spectacular, over a kilometer of white sa [... read more]

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Michelle6262  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Amazing resort

We stayed at Sian Ka'an and it's very nice. The staff is very nice. The food is great, lots of selection. The rooms are nice and modern. Quiet resort for people looking to really relax. If you were looking for something more livelier, then take the trolley to Akumal. The beach is great and plenty of beach chairs. The pools are also great too!

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Sarajeva  - 

Verified Purchaser

Bahia Principe Explore Coba: Location matters

Well managed hotel in general. Big property, pools, gardens, restaurants - everything clean and in a good shape, although thatch roofs do need some maintenance. Rooms - mediocre, nothing to be delighted about. Conditioners need replacement/upgrade as some are leaking, and our room in particular was really humid, i.e. AC couldn't cope with it, so I've brought all our stuff back with the mould smell. And I really do not appreciate the charge for safe usage. Hotel is supposed to have some level of  [... read more]

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Leafsfan  - 

Verified Purchaser

Bahia Principe Explore Akumal: Spectacular Resort

This resort was simply amazing. The grounds and rooms are beautifully kept and you want for nothing, except more time to be there. The food is wonderful, no need to book the speciality restaurants as the buffet provides a wonderful dining experience. They do roll up the sidewalks around 11pm, but there are plenty of nightlife spots on the sister resorts. The pools are amazing as is the beach. Service, well what can I say, well above expectations. Worth every penny.

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Anno  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Great Experience

Service was unbeatable and the food and drinks were amazing! Loved the Piano Bar and their martinis - The Imperial was delish. Resort was beautiful and very clean. Lots of great activities at the pool. Had a great time!

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DenisVautour  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Another great vacation at secrets capri

Once again our stay at secrets capri was fantastic. It was our second time in 3 years. Its a small resort witch make it easy to find everything.You get to meet lots of people. We love the adults only. No bracelet. No towel card. You dont have to reserve to go to the restaurants. The food was great. The drinks where excellent. Juan at the pool bar is the best bartender in mexico. The intertainment staff once again didnt disapoint. Hector, Yoshi and Ellizabeth made the activities fun. Very friendl [... read more]

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TheFertileGarden  - 

Verified Purchaser

The Reef Coco Beach: Good value for the money.

Don't go to this resort with 5-star expectations. That said, the staff was 5-star and the food was a very close second. Overall a great experience. Great food! Great fun! Great staff! Rooms were very basic but clean. A small resort which made it feel very safe and comfortable. Security on duty 24-hours a day at the beach and lobby. Beach was nice but lots of boats in the water anchored outside of the roped area. Not sure why they set anchor there when there are no other boats to be seen in the a [... read more]

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Maceachern  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Go to this resort now!

Amazing resort! The staff were great, the food was amazing with lots of options, the beach was beautiful and the pools were a blast! Everything is very accessible and the resort is easy to navigate. You won't be disappointed

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MLZ19  - 

Verified Purchaser

Riu Tequila: Authentic Mexican Experience

The Riu Tequila is a great resort that is designed in the old school hacienda style, which I really enjoyed. The grounds are kept in a clean and immaculate state by a really dedicated staff. The resort does show it's age in some areas but I prefer that to a brand new resort that has no flaws but is styled like a downtown condo. The best part about the resort has to be the staff, they are so welcoming and professional. Additionally, the food and drinks are also top notch. The buffet offers so ma [... read more]

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Sarah88  - 

Verified Purchaser

Grand Oasis Riviera: Beautiful Resort

This hotel was great. The food was good, the view was amazing, it was very clean. The one downfall I experienced was a lack of willingness to accommodate reservations for dinner. There were three restaurants we were unable to get into and the ones we did were after 9pm and the resort was not busy. Besides this, the waitstaff were amazing, kind and caring. The beach was spectacular and the games and shows were fun!

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Grammy31  - 

Verified Purchaser

Grand Oasis Riviera: Nice resort

Everything was nice and clean. Service was great. Food was different but ok. Rooms clean but could still use some updating. Other than that everything was ok.waiters and maids were very good.i could go back.

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Darjayemm14  - 

Verified Purchaser

Barcelo Maya Palace: Absolutely amazing resort

Barcelo maya palace deluxe was perfect for our family of 5. The hotel was very clean, our room was a perfect size. The staff were very friendly and helpful. Food was amazing. We will definitely be going back.

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Trades mom  - 

Verified Purchaser

Grand Palladium Select White Sand: No words but Amazing

The resort was absolutely beautiful I am brining my kids to the Grand palladium resort when they are Olde to enjoy all the adventures they can .. the staff bar tenders chefs Bell boy security are all the ideal for customer service

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