Fiesta Americana Condesa Cancun: Amazing resort!

Best breakfast and lunch options of any resort we have frequented. Good selection of ala carte dinner options ( steak and Italian are a favourite). Beautiful beach, clean rooms. Have stayed there 3 times we liked it so much. Every visit we noticed upgrades to resort.

Riu Palace Baja California: Still some growing pains to work out. Overall nice hotel, excellent rooms.

Beautiful pools, excellent food and service personnel, 5 specialty restaurants. (no reservations required) well maintained grounds, expensive taxis for short trip downtown Los Cabos. Problem with cigarettes and cigars near the pool and bar areas. (No designated smoking areas) Entertainment needs to be lengthened and worked on for professionalism. (For two week stays repeat of first week.) All excursions in US dollars and very expensive. No need for Canadian funds. Bring Mexican pesos or US doll [... read more]ar.

Barcelo Maya Grand Resort: terrific vacation destionation

A wonderful resort. The rooms, staff, food and service were spot on. It is rather large, so walking is required for almost anything. The dining was excellent. We tried all 4 of the available buffets, all were great. My husband did miss beef. It wasn't well prepared - usually tough. Everything else was delicious. We always found pool lounges, beach chairs, beach towels in generous supply. Drinks were good. Entertainment was good. The last nights of our stay were a bit spoiled by the "ove [... read more]r flow" of college age people, on March break. Check travel times to avoid these few March weeks, and you will have an enjoyable, restful stay.

Grand Palladium Vallarta: Pleasant stay

Enjoyed our vacation, amenities were good although we did not take advantage of everything available, we lazed on the beach with our books, walked everyday once the tide was out far enough to get safely around the point and swam frequently in the ocean. Not pool people, we come to the beach for the natural ocean swim (if we liked the pool, we may as well go to Arizona LOL) Had intended to get out in the kayaks but a persistent shoulder injury advised me against. The boogie boards we did play o [... read more]n were in kind of rough shape, scratched my legs up a bit. One day we went to borrow snorkel equipment but there was no one to assist, and although there was some equipment sitting there, we did not know if it was clean or if we had to book it out. Took advantage of the free Catamaran ride, but made sure we booked it right at 9 am. Food was nice, reasonable variety, salsa and guacamole daily lunchtime staple. Did find that an awful lot of salt is used in everything! We ordered a Caesar a few times, which are already loaded with salt, and had to ask that salt not be added to the drink NOT the rim, I'm talking the Drink itself. Enjoyed the Bambu restaurant and had dinner at the Mexican Adelita restaurant twice Have had many all inclusive vacations over the years and know what to expect. We are at a point in our lives where we actually don't mind doing our own cooking, liquor selection etc but opted for a week of complete relaxation instead The one thing i wish all inclusives could provide a step up in is WINE. Several options of hard liquor are available for cocktails (although sometimes i swear the same stuff just goes into different labels) but the house wines that are served in AI's are SOOO BAAAD. I did order a bottle one night to accompany a nice Italian dinner, it was a bottle that cost $12 at home, and was $50 CAD. The wine served tasted like it was watered down, with vinegar. If there is an effort to make the food delicious, why would you want to destroy it with crap wine? Sorry, i just can't drink tequila or cocktails at dinner. Facilities were clean, room was serviced nicely although i did ask twice for a top up of the snack size peanuts we had on day 1 in our room, but never received any again. Would I recommend this resort? Sure, but it is essentially the same as any other, no huge standouts.

Grand Sunset Princess: A wonderful trip from beginning to end

My husband and I traveled to this resort from Vancouver BC for my birthday celebration & to relax and unwind. We traveled with Sunwing and had no issues with the airline there and back. We opted to book Canada Transfers from Cancun airport to the resort & used them for the return trip as well. Canada Transfers was a great experience, from the greeter, to the driver. We had the cold towels upon arrival & purchased a couple of cold drinks that they had waiting for us, for the trip to resort. T [... read more]raffic was good and it was a 40 minute drive. Friendly and professional. When we arrived at the resort, it was exactly as seen in the photos, gorgeous and huge. (Even though the resort was big, we found multiple little areas to lounge quietly by ourselves). The front bellman asked us where we were staying on the resort which was the Sunset Platinum section. We were whisked away within minutes to the Platinum Lobby. Check in was easy and took a very short time. (We also enjoyed a nice welcome drink while checking in). Our luggage was brought to our room 5 minutes after we got in. The room was lovely and spacious & we enjoyed the outdoor Jacuzzi a few time during the trip. The Royal Holiday staff were all over the place, but were respectful and nice. You just had to give a firm, no thank you. Food: We enjoyed the Sunset Buffet at the main lobby our first night & it was delicious, but after that evening we chose to go the restaurants. Our favorites were the Steak House, La Fleur, Mama Mia. We also attended the Platinum Gala on the Thursday night at the Snack Riviera with a set menu & was wonderful, with live musicians and delicious food. For lunches we loved the taco cart by the tequila pool & the hamburger cart by the fantasy pool. We had room service for breakfast everyday and the Platinum lobby lounge has great snacks throughout the day to enjoy. (loved the little sandwiches at lunch time if we were still hungry). There was no way you could go hungry at this resort, with so many options available. We also visited the ice cream parlor once during our stay on the family club side which was a treat. Overall: The platinum area at the beach was beautiful & we never had trouble finding two loungers in the shade & we went down there after lunch at times. The beach itself was beautiful & the seaweed didn't bother us, it is mother nature after all. The spa at this resort is amazing! We ended up spending a few hours a day over a three day period enjoying some of the services. The Hydro therapy circuit, massages and relaxation room were on my top 10 spa experiences. There was lots to see and do on the resort & my favorite part was seeing the silly cute coaties. The cats were sweet & the iguanas very regal and interesting. We did manage to see a turtle in the lagoon & several pelicans, but no crocodile or spider monkey's on this trip. Staff: The staff working at this resort were so humble, sincere, kind and hardworking. I wish we could have gotten everyone's names to list, but for those I haven't named below, thank you for making our trip so great. Everyone had a smile, and went above and beyond to help at every turn. Here are a few people that we did write down who made the stay special; Hector & Gloria (platinum concierge) Manu (platinum front desk) All of the inter resort shuttle drivers Jorge, Martinez & Acosta (Spa masseuse) Daniel (Front desk Spa) Fernando (Steak House Snack Riviera) Blanca & Manual (Mama Mia) Veronica (Maid, loved the daily towel animals! She did such a great job with our room & was exceptionally friendly) And finally Addy from Royal Holiday. I know these guys don't work for the resort but she was a spitfire & we enjoyed chatting with her. She tried hard to get us to go on a tour (which we didn't do), and even when she knew we weren't interested she spent time joking & having fun with us. Would we go back: I think we will go back one day & when we do we'll try the Laguna Villas. In the meantime, there are so many resorts in Mexico we might try a different one next time.

Bahia Principe Escape Sian Ka'an: Relaxing!

This resort has a much quieter vibe than those on the other side of the highway. Internal trolley transportation is excellent, so never an inconvenience to travel to beach, restaurants shopping area. Food and service top notch. Loved the yoga in the residential area that is adjacent to Sian Ka'an, and available to resort guests.

El Cozumeleno Beach: Old resort

The hotel was old, air conditioning didn’t work properly, beds were horrible, long lines for drinks, ran out of beach towels, not enough towels in rooms, no facecloths, would only leave 1 bottle of water per day in a room for 2 people, not enough chairs or shade, long line up at the bar, food was not very good, didn’t clean rooms until late afternoon, same food - only 1 buffet restaurant, line up at 8:00 am to make reservations for (nice) restaurant, if not there early couldn’t get reserva [... read more]tions. The best thing about the hotel was the snorkelling.

Grand Decameron Complex Bucerias Trademark: Lovely family resort

Enjoyed our recent stay at this resort very much. Have stayed here twice before but found this time that the food was quite improved. Grounds and roooms have always been beautifully maintained and cared for. Staff is always friendly and helpful.

Barcelo Maya Colonial: Paradise Found

Large resort, spotlessly clean, comfortable beds, great service from courteous staff. Generous a la carts (5 per wk) and well prepared, tasty food with a good variety. Lovely sandy beach with just a few occasional rocky areas, plenty of palm trees, lounges and cabanas to provide shade- endless sculpted pools. We found the “colonial” was centrally located to everything ( buffets, theatre, shopping mall, etc) and by far had the better beach! Would definitely return to this resort!

Sandos Caracol Nature Resort and Water Park: It was ok.

The resort is beautiful, everything I wanted in a resort, jungle, animals,cenotes,beaches waterslides, and old ruins which was wonderful to see. Unfortunately the services were lacking, we had a upgraded room with 24 hour room service, but you had to call and call and call to get it. And if you were lucky they actually brought it. You couldn't just go get ice room service had to bring it, me and my husband were kind of sick there ( maybe bad food or swimming in the cenote) anyways we needed ic [... read more]e for ice water cause all the water supplied in the room is warm. We ordered it a couple times and never came. Then I was determined to get ice so I called and ordered it didn't come 3 hours later I went down to the front desk to just get some they couldn't let us do that someone had to bring it. After 7 hours after my first request it finally came. We booked a cenote tour when we got there they didn't have enough equipment so told us to come back the next day meanwhile we had planned most of the day around that. Our room smelled moldy but I aired it out it got a bit better, but we had a serious ant problem like they would crawl on you in the middle of the night and freak you out, I talked to someone about it and nothing was ever done. My mini fridge was restocked once in the whole trip I asked for it to be restocked three time they never did, I gave up complaining. And the last day I was walking through a path and came across a small cenote the gates were open for it and there were no signs saying don't swim in there, the only signs we seen were instructions on how to swim in it (like no sunscreen and stuff) so we swam then some guy came along and had a fit at us for swimming in there. A simple you can swim in there would have been fine but he was rude and mean. The restaurants were ok, I liked the Italian one the best, the Mexican one was the worst. Restaurant staff were pleasant. Like I said I loved the facilities but not the service. Probably the worst service I have recieved out of the 5 other resorts I have been to in the Rivera Mya, Don't buy the upgraded room it's a waste of money. Really loved my travel agent though.

Grand Park Royal Cancun: Great Resort

I will keep this short. We stayed in one of the villas. The room was very clean and the beds were comfortable. The staff at the hotel were awesome. We only had positive interactions with them. The hotel was super clean and well kept. We were happy hanging around the pool or the beach. The ocean had large waves so with our kids we didn’t really spend a lot of time there. Not the resorts fault as they can’t control the weather. The food was pretty good except we struggled at times during sup [... read more]per to find something our kids would like. Overall I would return in a heart beat as we had a great time.

Hyatt Ziva Los Cabos: Great Resort

Hyatt Ziva is what you would expect from the Hyatt brand. Rooms where large, clean and lavish. Pools of all types where clean, warm and had space to lounge and swim in. Food excellent selection and taste. Overall a great place and great resort. Staff was also excellent and accommodated all needs. A few things to be aware of. The beach water sadly is un-swimable due to the current. Often a black flag is placed to denote fatal if you get in... yikes. This isn’t a fault of Hyatt, all resorts on t [... read more]hat strip of beach are under the same restriction. Being a 5-star resort sadly didn’t offer any shuttles to the nearby towns. Taxi’s will do the trick but would expect some sort of bus service from Hyatt. Besides that would recommend to anyone looking for a easy place to relax and unwind.

Las Palmas by the Sea: Good Vacation!

The hotel was great, once we were settled in. A few things to note, there is no wifi in the rooms, lobby only which is not advertised. Secondly, the rooms facing east have the WORST mornings because they face the kitchen so from 630am onward, its constant scraping of carts and staff talking. Other than that, not enough good things to say about the staff working and the safety. We always felt safe and welcome. The food was okay, but they had lots of fresh grilled options which were awesome!! I w [... read more]ould stay again!

Akumal Bay Beach and Spa Resort: One Word - Incredibly

We stayed at Akumal Bay Beach and Wellness Resort (ABBWR) from March 7-14, 2019. This was our third visit to this resort. With a big smile and an even bigger hug we were welcomed back by one of my favourite people on the resort, Luis. Check in was a breeze, and were assigned room 3121. I had emailed in the resort about 2 weeks in advance requesting a higher up corner room with a king bed in building 3 or 4. That’s exactly what we got. Building 3 and 4 are quieter and further away from the a [... read more]ction. All rooms face the ocean and most have a really nice view. There may be a few that aren’t as good as others on the ground floor, but even those rooms face the ocean and have nice views of the grounds. There really isn’t a bad view here. There are robes and slippers in the room on arrival for use during your stay. You also get a reusable bag in your room that is great to use at the beach or on excursions. There is a hair dryer, loofah as well as the usual shampoo’s and that sort of thing. The beds are very comfortable with lots of pillows. There is flat screen TV in the room and books with lots of info in them. The sofa could easily be another bed. The mini fridge is well stocked. There is a small coffee maker with all the required amenities for your morning cuppa. Our room was kept spotless all week. There are four a la cartes, one buffet, a snack bar and the sushi bar. The buffet is always good. I can’t say enough about how well stocked up they keep the trays. Nothing is empty for long - ever! Morning bacon, never a problem unlike most other places we have been. We love the new smoothie bar and brick oven pizza station! We ate at the Gourmet and Rodizzio this trip. Both were great. The Gourmet is the only a la carte where men need long pants, which was great. Basically other than that one place the evening dress code would be casual summer dining. Drinks are fantastic. If they don’t have your drink of choice, tell them how to make it and they will look after you. I really like that you can get Dos Equis Amber, my beer of choice in Mexico, on request. There are three bars right on the beach/pool area as well as a bar at the snack bar, the main bar and the Patio bar. There are wait staff on the beach and at the pool area to look after you. When we booked this resort the first time it was the snorkeling that drew us here. We had visited Akumal Beach for snorkeling a number of times before actually staying here. My husband just loves it. It makes him so happy to explore the reefs and see the turtles. Nightly, there is live music up at the main bar area. No cheesy resort shows here. The staff here are part of what makes this resort and the guest experience so special. They are amazing. I have to mention Emanuele and Corinna, they made this trip extra wonderful for us. So many little things that just made our week so special. We used to be people who never returned to the same place twice but now it seems we have found a home away from home.

Bahia Principe Explore Coba: Ok resort

It was too big staff rarely said hello had to avoid time share people when we to the buffet. I got a stomach flu where I was in bed for 2 days and it never really went away. Entertainment was good room was big food was Ok until I got sick then I couldn't eat at all. Also to many smokers near the lobby. I was expecting better service for a 4.5 star. Over all I would not go back.

Iberostar Selection Paraiso Lindo: Best kids resort in Mexico!

Everything about this resort was perfect! First of all for the parents they have the 24hr coffee shop with lattes, cappuccinos, and all the sweet treats. The bars and waitstaff are eager to please and the drinks and alcohol selection is excellent. The buffet food is amazing with lots of selection and quality offerings; prime rib, sirloin roast, tacos, sushi, pasta, pizza, local and international fish, pad thai, ribs, salad bar, bread bar and dessert bar. There are numerous a la cartes as well an [... read more]d booking is seamless through the concierge located in each building. The kids have endless things to do; wave pool, lazy river, pirate ship water park, and kids club. The kids club is brand new and absolutely phenomenal with indoor and outdoor playgrounds, trampoline room, gaming consoles, stage with costumes and even a DJ booth for the older kids. Everything is clean and safe and staff are excellent both in the kids club and all over the resort, they'll make you and your kids feel like royalty, especially the highly energetic entertainment team, I dont think they even sleep! The grounds, pools and common areas are absolutely immaculate and manicured to perfection. Even the wildlife love this place with birds, coati and capybara wandering about for all to enjoy.

Barcelo Maya Colonial: Awesome Resort

Food and staff were great. Beautifill grounds and amazing facilities only 2 complaints too long to walk to the beach was promissed a bottle of tequila in my room. It never arrived even after requesting it 3 times

Camino Real Zaashila: Decent quiet place

We liked some and noticed room for improvement. Staff: Most of the staff are very nice and welcoming. People work at the hotel for many years, a sign that are happy with the job. We had one reception staff not really paying attention to our inquiries like we could be ignored without consequences. On second attempts with other staff present our request was honoured. I think that the hotel policy is to accomodate any requets and seems to be followed. Restaurant and beach waiters are [... read more] very nice helpful and personable. There seem to be only one shift for staff, as a result they will be tired or very tired by the end of the day. Rooms: The rooms need upgrading. The A/C in some rooms is only on or off, the temperature control is not working. There is a prevalent problem with the bathroom floor drains, they all smell when there is no flow (e.g. in the morning) like there are no smell traps installed, and probably are not. The hotel is working on upgrading the wifi network. April is the tentative month to finish the upgrade. Cleanliness: Also needs more attention. The sheets and towels are changed diligently and clean. The eating areas are not closely monitored for cleanliness. Probably more staff is needed for this to happen. I've got a bowel infection that is hard to trace back to its origin. I suspect a spinach salad. Food and drinks: The food is generally well prepared. The choices are limited but satisfactory. Food waste is not an issue at this hotel, a good thing in my opinion. Attention to cleanliness is due. Beware of possible contamination. They usually have only one restaurant open for a meal. Buffet in the morning and occasionally for Lunch, Azul Profondo for Lunch ad Dinner, Chez Bini for Dinner three time a week. There is a second bar that opens at 5PM for evening drinks. The drinks are decent, wines are good and the cocktails are not short on alochol, quite the oposite actually. Beers are from the can and bottles Coronas at the restaurant, no draft beer. Bottled water is available in the rooms, at the beach bar and the restaurants. The pool: The pool is long and of safe depth (4ft). It's not very busy. No pool bar, which is awesome in my opinion. You won't have the manatees huddled around the bar all day long. Clean enough. They scrub it every morning. Does not seem to have a permanent filtering system, they seem to use portable vacuums to clean it. Therefore at night and early in the morning it may not be very clean. There is a jaccuzi, not much used. Also they have a kids pool with puddle depth water. The beach: The beach is clean quiet and well shaded with palapas. We liked the quiet although the odd music enthusiast would feel the need to share their music with others, at low volume generally. There is a policy to not have amplified music on the beach, headphones only, but it's not enforced. Beach towels are plenty available. The ocean is generally good for swimming and snorkelling. Quite a bit of marine life to see while snorkelling. There is a swim perimeter but no life guard on duty. The water sports staff could play life guard if needed. One should be comfortable with water to get into the ocean. There a steep drop, more noticeable at low tide. On occasion the waves could get high, but once passed the break it's fine to swim or just float. The weather is always good in Huatulco. According to the locals, it rains about five times a year. The Oaxacans are very friendly and welcoming people. A trip or two in town for dinner or shopping is reccommended. Coming in, beware of the Taxi sharks at the airport. No car trip in the area should exceed 200 pesos (~ 10 USD), these people would try to charge 30, 40 USD.

Decameron Los Cocos Guayabitos Ramada: Amazing time!

This was our first time to this resort. Staff were amazing! They were friendly and always available to help even if their English was not so good. We went on a TranSat tour of a little coffee plantation, a leather factory, a OLD Catholic church while in Compostela. Our tour guide was extremely knowledgeable and friendly. Drove thru the mountains, stopped at a fruit stand, and ice cream shop and ate at a mexican restaurant in Compostela. We went on the resort's catamaran, rented a seadoo [... read more] from someone on the beach ($40US or 700 pesos), swam in the ocean, enjoyed the buffet meals, walked a lot exploring the little town of Rincon de Guayabitos and all its little shops. Enjoyed the true Mexican town while staying at a resort, much better than going to a large resort where everything is totally cement, manmade, and 'perfect'. The market in Guayabitos takes place each Monday. Prices are often up to double for the same item that you will find at a little shop on the street. Vendors at the little shops will often lower their prices that day. When buying vanilla go to the grocery store (145 pesos for a 1 litre) rather than buying at the market (300 pesos) or buying at the airport (double that yet or more!) The resort was very clean, weather was perfect, ocean was warm for swimming, and the food was good!

Crown Paradise Club: Great resort

I liked it , great place and service I found was great, maybe lobby bar could be a little more inviting or happier but other then that I loved it . Great for kids and I didn’t have any , but the beach bar was amazing and service in the beach was better then any I have been at .