Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12031 Reviews)

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LeanneP  - 

Verified Purchaser

Bahia Principe Explore Akumal: Nice resort

Very large resort and well kept. Grounds are lovely and rooms clean. Hotel was very accommodating changing our room as we were not happy with the first, which we appreciated. . Buffet is huge and food very fresh we were impressed . Restaurants were good except for French. Don't book this one it is not good. As a whole I would recommend this if you like large resorts, but be prepared for very slow service. Pools were nice but we did find the beach disappointing from what we're used to in Cuba and [... read more]

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Sabrina123  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Relaxing

Very relaxing, quiet, clean, good staff and friendly. The only thing I didn't like was the that we paid for an evening with the Tenors but the Tenors were only there for 45mn and one of them was missing...$160 for 45mn performance is way overpriced!

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Tollersrock  - 

Verified Purchaser

Grand Palladium Select White Sand: Good Resort

We arrived at the hotel at 10:30 am after being up all night. Although we were the only guests arriving on that flight, our rooms were not available until after 4:30 pm.The rooms are a good size. The only room complaint would be the horrible plastic mattress protectors. The hotel complex is very large and all 5 hotels share the restaurants. We enjoyed the Mexican restaurant the most. The food at the buffets is fairly good but there is very little variety from day to day. Beautiful beach with a l [... read more]

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Serge123  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Impossible not to love this resort!

This is an "ultra all inclusive" which does not disappoint. The resort only has 291 rooms and over 500 staff which means you get great service. The food was top notch. The service was amazing. All of the staff really want to make sure you have an excellent stay. Great value for your money. I highly recommend and would stay here again.

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Gu0509  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Unforgetable Anniversary at a wonderful resort

We went to celebrate our 8th anniversary and it was my husband's first time in Mexico and we really loved the resort The rooms were always clean and we had a great service in all restaurants and wherever we went. Everybody works so hard to make your vacation an unforgettable one. We took the trolley to the beach many times and we hardly waited more than 5-8 minutes . It was recommended to book our restaurant reservations while checking in so we had no problems booking and changing later some of  [... read more]

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Ottawa couple  - 

Verified Purchaser

Ocean Coral Riviera Cancun: great

THE HOTEL AND THE ROOMS WAS AMAZING. THE FOOD WAS GREAT AT ALL THE RESTAURANTS.IF I HAVE 1 COMPLAINT THEY SURE CAN USE DIFFERENT MUSIC BY THE POOL IT WAS THE SAME 10 SONGS OVER AND OVER. BUT THE REST WAS GREAT AND THE BEACH WAS KEPT CLEAN

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Gary Brewer  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Very Good

Grounds were clean but over grouth needs attention. Pools were clean but could use some maintenance (Grout repairs). Pool canopies for shade need replacement. Beach (not so good) but services very good. Food and staff were great.

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Lauradavevan  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great resort

Food was great, staff was very friendly, Rooms were always clean plenty of towels in our room .pool towels were always available. Lots of fish to see in the ocean bring water shoes. Good service from all staff. Monkeys were awesome as were all other animals. We booked a day trip snorkelling with Mayan adventures our guide for the day was amazing as was the trip. Evening shows were good. We emailed the resort a week prior to our arrival and pre booked the Japanese restaurant was very good. My kid [... read more]

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Bonita72  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great vacation!!

We had a great vacation! The grounds were beautiful and very clean. Our room was very clean and staff called us to make sure everything was up to par. The food was delicious and many choices at each meal. Staff was very friendly and spoke English well. Lots of room in the pools. Was disappointed about the ocean as people were not swimming in it due to being dirty. That was the only negative thing about our vacation. I would definitely recommend this resort to others and would go there again.

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Kosha2002  - 

Verified Purchaser

Valentin Imperial Riviera Maya: The best resoet

We have just returned from a 7 days trip to VIM resort. Both of us, my daughter and own joyed the resort immensely. Everything was great from the beginning to the end: check-in, food, grounds, service, beach. We will return!!!!

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Jaxe  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: SIAN KAAN Trip

Nice resort, Amazing grounds food very good with lots options at the buffet and the restaurants. Loved having access to A La Cartes every night. Book as soon as you arrive! They can fill up quickly! Our Favourite was Alux! at Sian Kann Great luxury dinning and the Los Corales! casual Brazilian at the Akumul.. the friendliest waiters! I like the A la Carte styles too some buffet style appetizers and deserts and the sit down for dinner We did not care so much the Mexican restaurant , we were surpi [... read more]

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NancyB  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Great resort for an amazing vacation

This resort is absolutely beautiful with a panoramic view of the ocean. The resort is clean. The rooms are clean. The food is amazing. Definitely would go back. Beach has a few stones in the powdery white sand but nothing to worry about. There is seaweed that washes up on the beach but the resort staff are cleaning the seaweed up a couple times a day and so it's really not an issue. No issues with mosquitos.

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LVMV20  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Great vacation!!!

This was our second time and we just loved it!!! The layout of the resort is one of the best we've been to. The food is great and service is excellent!! The bar staff was super and the drinks were awesome!!

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Taylor211  - 

Verified Purchaser

Bahia Principe Explore Akumal: Great Resort

This resort exceeded expectations in all areas. Service was excellent throughout the resort and always with a smile. The food was varied and many choices with buffet selections changing daily. Quality of food and drinks was very good and included international liquor. Accommodations could use a renovation as they are looking a bit dated and tired. Housekeeping service was average with turn down service provided only one night of the seven we stayed. Beach was very nice and clean and the drink se [... read more]

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Kcb traveller  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Excellent stay

We were there April 2016 after reading favourable reviews. We can say we had no complaints except being coerced into attending a time share like breakfast for a new hotel in the chain. We did not attend but my sister and husband did and despite the 150 usd hotel credit, they said that it was torture. Beware if this. Loved the food beach and staff. Would go back for sure !

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Happy go lucky  - 

Verified Purchaser

Platinum Yucatan Princess: Relaxing Resort

Amazing resort ,first class pool, very relaxing. I had a junior suite with a pool view. Newer resort less than 2 years old . Room very modern with a deep soaker tub and separate shower. Quite .I had a great night sleep.

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BurlGirl  - 

Verified Purchaser

Bahia Principe Explore Tulum: Fantastic resort!

A group of 15 ranging in age from 20 to 61 stayed in April 2016 and everyone loved the resort. The grounds are beautiful, the staff is fantastic and the food is delicious. The drinks are great too. There are several pools, some quiet and some with music and activities. There's plenty of loungers and shady spots both at the pool and on the beach. There was always something to do if you wanted to. And as an added bonus, there were no time share people hassling us! I would highly recommend this res [... read more]

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Malorox  - 

Verified Purchaser

Grand Palladium Kantenah: Amazing

Perfect rooms, food, pools, employees, animation. Everything was perfect. I Will return for sure. But don't go to this hotel for the beach. I recommend Grand Palladium to all group of age. There are things to do for all age. Shows at 8:00 / 9:00 / 11:00. Menus for kids in all restaurant but one restaurant per day only adults. All you want and need at this hotel. A lot of animals so you must be afraid.

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Munrofive  - 

Verified Purchaser

Bahia Principe Explore Akumal: Our first time

Since it was a mother and daughter trip we wanted no surprises. After looking for several weeks we decided on the Luxury Bahia Principe Akumal. It was the best week we could have hoped for. Everything was perfect and the staff (which make or break the experience) was amazing. There are so many resorts to choose from and its really hard to decide especially if your new to the all inclusive vacations. You won't be disappointed.

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Lorbax  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Relaxing Vacation

My second time at this Resort, beautiful beach & the staff are so friendly and accommodating during the stay. Food is delicious. It is so nice to have the village of Akumal within walking distance of the Resort. I would like to return again!

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