Dreams Jade Resort and Spa: Fantastic Clean friendly resort

Our trip to Mexico to Now Jade was the first time in 25 years that we have been able to get away. We went with another family making it a group of 14 and we had a fantastic time. The Food was fantastic in all restaurants and the staff were so friendly and very quick to react. The rooms are a great size and always cleaned well. It was never an issue getting beach chairs for our big group, the ocean was nice and warm and the pool was a great temperature and always well maintained. We really enjoye [... read more]d ourselves and honestly cannot think of anything negative to say. Highey recommend Now Jade

Valentin Imperial Riviera Maya: Beautiful resort

Dining was more than excellent, grounds lovely, great beach for swimming and walking along. Staff pleasant with always a "Hola". Entertainment was good and live music was nice to listen to and dance to. A bonus was the variety of birds.

Riu Tequila: Great service - well maintained grounds.

Spent a week at Riu Tequila, our second time in Playacar Gated community. Its walking distance the downtown Playa del Carmen, we did the jaunt to 5th ave twice this week. Overall impression of the Riu Tequila was very good. Ill touch on a few key points; The food was amazing- there was something for everyone- there was only one day throughout the trip where is was less than par- everything overcooked; but overall no complaints about food. The drinks were fabulous! Premium spirits and they were n [... read more]ot shy with them- they learned quickly what you liked and how you liked it and never let you go without a drink in your hand. The staff was SUPERB! By far the best customer service we have received yet in Mexico - even the staff that did not have great English communicated themselves in other ways very well and understood what you asked- though could not always give a great verbal response. The staff definitely made up for any downfalls. The entertainment was slightly disappointing at times, but we did see 3 spectacular night shows- Moulin Rouge, Michael Jackson and Mammia Mia were great make sure you see them- props and costumes were spectacular I thought. The rest of the shows- and the day entertainment- not overly great- we enjoyed it more down by the beach pool at the Riu Yucatan. The Tequila is a walk from the beach but a manageable one- there is also a shuttle that runs every 10 min- they stop for lunch between 1-3. The beach itself if beautiful- and even though you share it with all the other Riu's and the Wyndam is tucked in there too there were lots of loungers. Once you are down there there are 2 "snack bars" at which you can eat, one at Riu Yucatan and one at Riu Palaycar. This was not a downfall for us but would be for many- the resort feels more in the "jungle" your surrounded by lush greenery so If your looking for a great "beach vacation" I would encourage the Riu Yucatan or Riu Playacar. The rooms were very clean and well kept, the grounds were meticulously maintained- its not a new resort but definitely does not feel old. All in all- good resort:)

The Fives Beach Hotel and Residences Playa Del Carmen: 5*

Amazing rooms, excellent food and the most wonderful and friendly staff at any resort I have ever stayed at in the Caribbean! Took no time to check in, the room was exactly what was shown in the pictures, the food was outstanding and the drinks are made with fresh juices.

Grand Palladium Colonial: Great resort for family!

Nanny service was superb - Marlene was excellent. The staff was very attentive to detail, very helpful. We enjoyed a couples message which was remarkable, soothing and enjoyable. Staff made us feel at home. Pampering service. Pool service was exceptional. easy to find a pool bed. Great activities - zumba was excellent. Great atmosphere. Drinks were refreshing. A la carte restaurants innovative with exceptional service. Be sure to go to Xcaret which is a great park. Do not go on jewelry tour - ri [... read more]p off. too much pressure by jewelry company. Insincere. Rumors that jewelry is overpriced.

Wyndham Alltra Playa del Carmen: Perfect getaway

The hotel has a prime location in playa del carmen. You have the ocean at your feet and fifth avenue a quick stroll away. We had a fifth floor room conveniently located near the sushi/ swim up bar. The rooms were nice and for a change, your balcony was a continuous deck overlooking the road. We were initially disappointed by this but really enjoyed it. The hotel is immaculately clean. The 4 restaurants were great; the Brazilian was decent but the Italian and Mexican were fantastic. The buffet ne [... read more]ver failed to give us many options. The staff were the best I have met to date and we genuinely felt welcomed. The beach front was fantastic, and my only complaint for the whole trip was the ocean was hard to swim in due to large rocks. I was told this was due to a tropical storm that damaged the frontage. It seemed like they were rebuilding the area, bringing sand in at night. Most people hovered in the pool, which we also enjoyed. The spa was great and as a serious athlete the gym was very adequate. I rarely take the time to write these, but as we had such a great time, wanted to share our experience.

Grand Sunset Princess: Terrific Resort

The resort was amazing. Everything was above expectation, rooms were clean, grounds were beautiful, loved the monkeys. The ocean area never lacked chairs and the beach was terrific. Lots of activities, lots to do or just laze around. What we were disappointed with was the water spa. A lot of the buttons didn't work, and no one came with us to explain what the water jets did. We also found that the shuttle service was not frequent enough. It took 7 minutes to walk to the main lobby but it took th [... read more]e shuttle 15 to 20 minutes to pick up passengers. There was a lot of waiting for the shuttles and then by the time the shuttle arrived, it was full. Probably would have been better if the shuttle service was more frequent during busy peak times. Overall, we were very pleased with our stay.

Bahia Principe Explore Coba: great resort

Personal safety is a going concern as we were warned by the resort staff not to book a tour unless it was booked within the resort. The grounds are clean. Great service as the ceiling fan did not work when we arrived and there was someone there for repairs within 30 minutes. There is a great variety of food to choose from at the buffet and there are many a la cart restaurants to choose from.

Bahia Principe Explore Coba: Decent resort

The grounds were nice, rooms were decent. The food was good as well. The resort was just a little too big for our taste. With it being so big, there's no personal touch, and you don't get to know the staff. We found lineups too long to wait for service at concierge. Also, little extra charges for the safe was unnecessary. It should be included in the all inclusive fee. That being said, the resort was nice, just not our style.

Sandos Caracol Nature Resort and Water Park: Great Resort

The grounds themselves were very jungle oriented, with lush foliage everywhere. There were iguanas and cotis and racoons and cats are running around, which I really liked, oh and can't forget the geckos. The trails were different, plentiful and interesting, the food was awesome, and it did not matter which restaurant you went too, they are were great as well as the severs. However, I did not appreciate going to eat on our last nite and finding the restaurant closed with no warning to anyone, whe [... read more]n we asked the staff they had no idea. That was not kosher, and we had some problems with our room and when we spoke to management, we were told whell its the jungle 80% humidity -- which we replied the other two rooms that are friends are in have no issues!... So, I was not please with their response to that problem, however, they were quick to send to maintenance guys around when we lost our hot water, and had a flood and a/c dripped everywhere..... They had a water park which they desperately needed in that heat, however, we did not have time to explore it as they was not shade anywhere near it.... but overall I liked the resort, and would probably go back again.....

Dreams Sapphire Resort and Spa: Amazing Resort

The Resort was better then the picture. staff friendly, grounds clean. Room out of this world. The hole experience was superb. I would recommend this Resort to everyone to go, for a wedding to just relaxing.

Royalton Riviera Cancun Resort and Spa: Stunning New Resort

If you are looking for a relaxing vacation and possibly not leaving the resort then this all inclusive is for you. The hotel has been opened just a year and is truly amazing. The food was very good to excellent and we were always able to find everything we desired. The surroundings were spectacular, very pleasing to the eye. The beach was good but not the best I have been to but all the different pools made up for this. We love both the pool and the beach and usually split our time between the t [... read more]wo. The beach has some seaweed but nothing that was not manageable. We were able to get in and enjoy the water. The resort is the lone wolf at the moment , in the middle of nowhere. If you are wanting more liveliness around the area then consider going somewhere else. This hotel is in the middle of the mangroves and does not have a resort on either side of you. Give it five years and this will probably all change. If you are content with the peace then book it ASAP. Cancun and Playa Del Carmen are both a 15-20 minute taxi ride away in either direction. Be cautious about the staff trying to sell you a TravelSmart plan. We took the tour to get the freebee's and almost bought into the program. They make it sound enticing but make sure you read the fine print or ensure you have all the details and fully understand what you are buying. Very expensive and we kept getting mixed information from different people. In the end we wasted about 5 hours of our first day sitting inside with aggressive sales people all around you. Not worth the time and effort or the free bottle of Tequila. Overall this resort was one of the best that I have been to and would certainly go again. I was not ready to come home after one week.

Grand Sirenis Riviera Maya: Huge resort

The resort is huge lots of walking to get around ...but a great place to enjoy your vacation. The rooms are comfy but could use an upgrade the bathrooms are kinda of goofy with the openness ,ok if just a couple in the room .the grounds are beautiful ,service is great,food is great,bars need to stay open longer if you are a hard core drinker . My wife and I had an excellent time ...cheers !

Bahia Principe Explore Coba: Another Great Trip

This was our 9th trip to this hotel. We are always pleased with service, beach and cleanliness. It is a little far from the airport, but worth the drive. We are already planning another trip in November. That says it all !!

Riu Palace Mexico: Awesome resort!

The room was very clean, the food was delicious, the staff were very accomadating and very polite and friendly! We stayed for two weeks and loved the resort and the location. We went March 29, 2016, the weather was beautiful. It was quite damp when sleeping at night. We will definitely be back!

Bahia Principe Explore Coba: Excellent Family Resort

The resort is beautiful and clean. Staff is friendly and helpful. Our little children loved the pools, kids club and kids shows. The food was plentiful and tasty. We had no complaints, and will return. This is a great resort for families with younger children. The little water park was a hit all week, and the kids stayed up for the kids show at 8pm every evening and loved every minute of it.

Bahia Principe Escape Sian Ka'an: Exemplifies Luxury

The Bahia group does an excellent job with all aspects of food, accommodations, entertainment, travel, etc. at this resort. This was my first visit and I will definitely be returning. It is perfect for a relaxing vacation but there are options to visit other areas of the resort for a livelier amosphere which we took advantage of. The best all-inclusive I have ever experienced out of the three Carribean destinations I have been (Mexico, Cuba, DR). Can't wait for my next trip!

Royalton Riviera Cancun Resort and Spa: Very nice resort, even in the cheap seats

This is two resorts one one property, right on the beach. A short ride from the airport, just time for one beer. It has the Diamond Club, and the Riviera (cheap seats). From my early morning wandering I noticed the beach chairs in the Diamond club get presure washed (bird poop?), but towels were plentifull so no problem. Staff were attentive but not intrusive. The buffet was extensive, to point of almost being a better option than the restaurants, if you did not wish to linger over a meal. Altho [... read more]ugh the restaurants did not require booking, just line up and wait, ( we were part of a wedding group), we found that you could get in if: a) you had a group 6 or more, and b) you offered to purchase a couple of bottles of wine ($US35 - >$100) rather than accept the house wine. Do bring your own sunscreen, as it will cost you $US30 on the resort or a $35 cab ride into town.

Blue Bay Grand Esmeralda: Wonderful Resort, amazing staff - Great food!

Food was amazing. Especially the Buffet and Steak House. Grounds were larger than I like but well kept and well lit at night. Trams were travelling all day. Beach was not great. Storms have washed away the sand and it's not appealing to walk on sand bags. Staff, especially the animation staff were wonderful and kept our teens busy all day around the pool. Lots of fun. Only negative is the cleanliness of the pool area and the sharp tiles on the pool bottom were dangerous.

Kore Tulum Retreat Wellness Resort: Wellness and relaxation

Lush beautiful grounds and large rooms with 24 hour room service. To keep you busy there is yoga twice a day along with other fitness classes, free beach cruiser bikes to ride around Tulum beach or into town. Or relax by the infinity pool, ocean front lounger all day. If rest and relaxation is what your looking for, this is the place. There is good selection for breakfast and lunch. The food is at par with other all inclusive resorts, but i would recommend leaving the resort for numerous wonderf [... read more]ul dinner choices along the beach and in town. The staff were always friendly and provided good service. A good home base to further venture the beautiful mayan coast.