Crown Paradise Golden: Great vacation

Great service and location. The resort is older but clean and well maintained for the most part. The staff are always working hard to ensure great customer service. The pools are a little too warm for my liking but the views from the rooftop pool is fabulous! The food was very good and the variety plentiful. If you can't find anything you like to eat here then perhaps you should not travel lol!! The Japanese, Mexican and mediteranian all had above average service and the food was great. We alwa [... read more]ys found something to our liking at the buffet, and when all else fails there's always the omelette station. We would suggest the resort could use more umbrellas and palapas, but many other guests have stated this. We always felt safe and walked off the resort a few times.Theres a mall close by with many stores.All in all a great family vacation with our adult children.

Riu Flamingos: nice resort

For a 4 star resort it certainly needs upgrades and a good cleaning. In our room the ceiling fan could have used a good dusting, the curtains needed a wash and the fridge needed cleaning. If you look past all that it is a nice resort. The food was okay. The loungers needed cleaning or replacing, very uncomfortable. Not enough little tables. The resort seemed to be short staffed. The beach was not as clean as other beach we have been to. There is a bird problem that needs to be addressed  [... read more]because they are all over the tables and chairs in the open air parts of the restaurants. Lots of kids at this resort. The slide in the pool 2 slides were closed off. There was a kids pool but most of the kids were in the bigger pool. The washrooms around the resort need help, either the toilets would not flush or the sinks would not drain or the hand dryers did not work.

Grand Decameron Complex Bucerias Trademark: superbe vacances

COMPLEX TRÈS MEXICAIN DANS UN TRÈS BEAU VILLAGE QUI S'APPELLE BUCERIA ET PRÈS DE TOUT DONC NOUS POUVONS SE PROMENER DANS LES RUELLES A PIED ET SI ON VEUT ALLER À PUERTO EN TAXI C'EST TRÈS PRES ALORS NOUS AVONS PASSÉ DE MERVEILLEUSES VACANCES SUR UNE PLAGE EXTRA ORDINAIRE ET NOUS SOMMES ENCHANTÉS DONC NOUS SERONS PROBABLEMENT DE RETOUR DANS CET ENDROIT L'AN PROCHAIN.

Grand Palladium Vallarta: Nice hotel!

It was a nice hotel. It is really spread out, so lots of walking and lots of stairs. The food was good, drinks were also good. The staff was friendly. My biggest complaint would be the lack of lounges by the pools and the beach which could easily be solved by bringing out more. Lots of room for more. Security actually was timing how long you were gone from your lounge.

Plaza Pelicanos Club: Great resort!

I absolutely loved my experience at plaza pelicanos club beach resort. The Hotel is modern and very clean. There are 2 pools and the beach nearby. It is in a great location, very close to the malecon and other tourist attractions. The buffet was standard however the a la carte restaurant was phenomenal. There are many activities that can be done at the hotel such as kayaking, yoga and nightly entertainment. Marco is the activities manager and does a great job at ensuring guests are entertained.  [... read more]The staff is amazing here, very friendly and helpful. I would come back to this hotel in a heart beat!

Grand Park Royal Puerto Vallarta: Awesome Resort

The grounds were very well kept. Rooms were spacious and clean. Staff were amazing, so friendly!! The food was delicious and the a la cartes you didn’t have to reserve which was awesome. The beach was clean and well kept and the ocean was clean. Smaller beach as the resort is smaller, but it was extremely relaxing and overall a wonderful time. If you’re looking for sun the entire day in the beach/poolside you won’t get it until about noon because of how the building is situated and where t [... read more]he sun rises. Also note that no alcohol is served until 11am(no Baileys in your coffee). Would definitely recommend this resort.

Riu Vallarta: Excellent resort and service!

Beautiful hotel. Excellent staff and service. Food was great and drinks were awesome. .

Krystal Puerto Vallarta: 3 Star at best

Not everything was bad, however, I don’t feel it should be marketed as a 4 star. Upon arrival (noon) our rooms were not ready, the kindly stored our luggage and provided us with wrist bands. Our rooms became ready around 3pm. Our room was in tower 2, ocean view room. The room is gorgeous and very clean. There is no face clothes provided and only two towels and one hand towel. The issues I found in the room was the walls were very thin, meaning you could hear eeeeeverything, even talking i [... read more]n the next room. Also, the hotel could benefit greatly from putting protectors on the bottom of the chairs to eliminate the constant chair dragging echoing. The resort was very beautiful and well maintained. The pool was freeeezing, there were many common complaints about the pool temperature and lack of space around the main pool. There is only one pool bar so of course you want to be close. The food... WORST part of the trip. It was mostly mushy items. The two buffets were exactly the same as one another. Very bland, tasteless and lacked options. My husband is far from picky and he had a tough time. Only two of the four a’carte restaurants were open. They were Japanese and Italian. Japanese was good but not authentic in its dishes- didn’t have sake or wasabi. The Italian was basically dishes form the buffet better plated with melted cheese ontop. Then the snack bar during the day consisted of hot dogs, hamburgers, squid, fruit, tortilla chips and burritos. By burritos I mean slices of hot dogs wrapped with cheese like a burrito. Although having American type food would of been a nice treat- it sat out all day in buffet trays under a hut, wasn’t made fresh to order. Also you had to shoe off the birds as they fed from there too. The entertainment was ok, their own staff did a water show on the Monday which was really good but the music on Wednesday and Thursday was terrible. The staff are all amazing and friendly!

Buenaventura Grand Hotel and Great Moments: Amazing Resort/Staff/Location

This was our 14th visit to this Resort and we will return next year. The staff is amazing and very caring I.e., Eduardo, Gustav, Fausto, Isidro, Pedro, Omar and of course Dahlia. Food in the Sunset is awesome. Room was immaculately kept clean by Elena. Congrats to Caesar, Manager, awesome job and u are very well respected by staff. Grounds and pool very clean.

Crown Paradise Golden: Relaxing resort .

Nicely kept grounds, generous rooms, lovely beach front. Staff very pleasant and accommodating. Pleasant dining areas and great view of the sunset. A la carte dining a little too air condtioned for my liking.

Grand Decameron Complex Bucerias Trademark: royal decameron complex

the grounds are very well maintained, the rooms are kept clean and the cleaning staff were excellent. We were there last year and loved it this year not very impressed, a lot of the staff were'nt the same and not to friendly the entertainment crew total different and spoke very little english and the food not great to much mexican I found this time around they catered to the spanish.

Buenaventura Grand Hotel and Great Moments: I agree amazing resort!

I especially enjoy the friendliness and helpfulness of staff anywhere I go, and I found majority of staff here so. I especially enjoyed my stay here this time around due to the balcony facing pool/ocean area as I was able to attain balcony during my first visit in 2019. I like close proximity to malecon and walking distance to many places. I liked the entertainment in the evening at the hotel.

Grand Decameron Complex Bucerias Trademark: A good place

Be here before great location service has gone down, it felt like it gearing for more Latin guest. Many English speaking service personnel gone. Not working there like last year before was told it change ownersit location near many good restaurants will return because of that. Night show gone down a bit.

Krystal Puerto Vallarta: Wonderful place and staff

The rooms here were very clean and comfortable and I loved my ocean view. The staff were amazing; always friendly and competent and helpful. I loved the oceanfront dining room especially for breakfast.

Grand Decameron Complex Bucerias Trademark: Very nice hotel

Very nice hotel! Good facilities, pool, oceans and food. Rooms were a bit dated. Staff very friendly. Location great between surfing town and Puerto Vallarta. Mexicans vacation here too.lots of canadians!

Crown Paradise Golden: Great time

Excellent location to downtown and the airport. The beach was great and the weather was perfect. The staff at the hotel were very accommodating. The buffet food was definitely better at the the non adult side of the resort and the al a carte restaurants on site were average. Overall a great time and I would go back.

Grand Decameron Complex Bucerias Trademark: Did not want to leave!

Not only was the service amazing but the atmosphere of the resort was unique and welcoming. The colours make everything a tad more fun and everything was always clean! You also learn to appreciate the Mexican culture through the activities and themed nights brought to us by the food and entertainment. Overall an amazing resort.

Secrets Vallarta Bay: Secrets Vallarta BAy

Enjoyed the stay very much, For the most part, the staff was excellent, the grounds gorgeous and who can complain about the weather!! Housekeeping needs to be more consistent. One day we would get clean towels, the next day only a few would be replaced. As well, the sheets need to be changed more regularly, especially for long stays. The dirty glasses and cups were not replaced but seemed to be washed by housekeeping. Not sure how sanitary that is! We were never sure who was coming into the t [... read more]he room and when - for example, the turn down at night didn't seem to be consistent, either.

Grand Palladium Vallarta: Beautiful sun sets

Good resort with great staff. Lots of stairs and great weather. You can see whales from the beach, if your lucky. The resort is spread out but not too far from all the pools, restaurants and beaches. I would recommend this resort for able bodied travellers

Crown Paradise Golden: NOT SAFE, Waiter Grabbed My Wife!

NOT SAFE! BE AWARE! The night turned into the nightmare! Bartender/Waiter follows my wife and her friend back from the beach bar along the pool... grabs her (my wife) hand, puts his arm around her, massages her shoulder, starts massaging her back! Waits for them by the main Lobby (this is after 11pm, his shift is 3-11) follows them into the elevator, says he lives there and has to go clean the pool on 7th floor, remember he is a waiter! The girls get off on 4th floor, he puts his foot out so the [... read more] door won't close. My wife tells her friend what has happened and they see the door for the elevator is still open! He hears them talking about him and exits down the stairwell. We meet with the Head of Security Eduardo he tells us Gilberto (the waiter that grabbed my wife) did nothing wrong! I asked to see the security camera footage from the pool area, he tells us he watched it and that it was consensual! ARE YOU KIDDING ME?! He twisted this horrible ordeal around and made it like the girls did something wrong! Says to me, this is Mexico, what are you going to do... go ahead, call the police. My wife was absolutely terrified the rest of our vacation! I tried calling the hotel a number of times to speak with the owner/manager but can't get through. To date they have made NO effort to contact us and I would bet they won't! I would love to chat with them that is for sure!! We were moved out of the hotel by our airline, thank god! Stay away from this place, it is clearly NOT SAFE!