Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3149 Reviews)

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: royal decameron complex

the grounds are very well maintained, the rooms are kept clean and the cleaning staff were excellent. We were there last year and loved it this year not very impressed, a lot of the staff were'nt the same and not to friendly the entertainment crew total different and spoke very little english and the food not great to much mexican I found this time around they catered to the spanish.

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Private  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: I agree amazing resort!

I especially enjoy the friendliness and helpfulness of staff anywhere I go, and I found majority of staff here so. I especially enjoyed my stay here this time around due to the balcony facing pool/ocean area as I was able to attain balcony during my first visit in 2019. I like close proximity to malecon and walking distance to many places. I liked the entertainment in the evening at the hotel.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: A good place

Be here before great location service has gone down, it felt like it gearing for more Latin guest. Many English speaking service personnel gone. Not working there like last year before was told it change ownersit location near many good restaurants will return because of that. Night show gone down a bit.

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Private  - 

Verified Purchaser

Krystal Puerto Vallarta: Wonderful place and staff

The rooms here were very clean and comfortable and I loved my ocean view. The staff were amazing; always friendly and competent and helpful. I loved the oceanfront dining room especially for breakfast.

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Annette  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Very nice hotel

Very nice hotel! Good facilities, pool, oceans and food. Rooms were a bit dated. Staff very friendly. Location great between surfing town and Puerto Vallarta. Mexicans vacation here too.lots of canadians!

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Big Fella  - 

Verified Purchaser

Crown Paradise Golden: Great time

Excellent location to downtown and the airport. The beach was great and the weather was perfect. The staff at the hotel were very accommodating. The buffet food was definitely better at the the non adult side of the resort and the al a carte restaurants on site were average. Overall a great time and I would go back.

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Paula  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Did not want to leave!

Not only was the service amazing but the atmosphere of the resort was unique and welcoming. The colours make everything a tad more fun and everything was always clean! You also learn to appreciate the Mexican culture through the activities and themed nights brought to us by the food and entertainment. Overall an amazing resort.

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Private  - 

Verified Purchaser

Secrets Vallarta Bay: Secrets Vallarta BAy

Enjoyed the stay very much, For the most part, the staff was excellent, the grounds gorgeous and who can complain about the weather!! Housekeeping needs to be more consistent. One day we would get clean towels, the next day only a few would be replaced. As well, the sheets need to be changed more regularly, especially for long stays. The dirty glasses and cups were not replaced but seemed to be washed by housekeeping. Not sure how sanitary that is! We were never sure who was coming into the t [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Vallarta: Beautiful sun sets

Good resort with great staff. Lots of stairs and great weather. You can see whales from the beach, if your lucky. The resort is spread out but not too far from all the pools, restaurants and beaches. I would recommend this resort for able bodied travellers

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DaveSlam  - 

Verified Purchaser

Crown Paradise Golden: NOT SAFE, Waiter Grabbed My Wife!

NOT SAFE! BE AWARE! The night turned into the nightmare! Bartender/Waiter follows my wife and her friend back from the beach bar along the pool... grabs her (my wife) hand, puts his arm around her, massages her shoulder, starts massaging her back! Waits for them by the main Lobby (this is after 11pm, his shift is 3-11) follows them into the elevator, says he lives there and has to go clean the pool on 7th floor, remember he is a waiter! The girls get off on 4th floor, he puts his foot out so the [... read more]

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Sweetgrass woman  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Beautiful Resort

I love this resort for many reasons... Its beautiful, clean and so close to everything, everything is within walking distance. I love the shops so close by.. The Malecon is walking distance. The resort is not too huge, i love the rooms, bar & dining area, pool are all close. The food was excellent. I love having the balcony facing the ocean & pool area. The staff are very friendly, providing awesome service. I couldnt ask for better service. Keep up the good work. The only thing that need [... read more]

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Daral92  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Perfect family getaway

We loved everything about this resort, staff were very friendly; every area was spotless! Beautiful greenery,lots of loungers always available! Lots of great food! Lots of walking paths and close to Bucerías! We felt very safe everywhere!

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Private  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Location, location, location.

Smaller, comfortable all inclusive resort a short walk from the beautiful Malecon in Old Town PV. Resort is a bit older but in great shape The food was excellent and the staff very friendly and attentive. Grounds are well maintained though the beach was a bit stoney.

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Private  - 

Verified Purchaser

Samba Vallarta: STAFF IS AMAZING

Room was BIG. Loved the balcony. The OVERSIZE KING bed was HUGE and VERY COMFORTABLE. Very nice having a fridge and safe in the room (at no extra charge). The food was GREAT with lots of CHOICES. Enjoyed the night SHOWS, especially "THE MICHAEL JACKSON SHOW". Lots of PREMIUM ALCOHOL choices. Bartenders very knowledgeable and friendly. Grounds very NEATLY KEPT. SERVERS/WAITERS WERE AMAZING (especially "LUIS"). He had a chef make us a SPECIAL PASTRY PLATE for our Anniversary then took a pictu [... read more]

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Private  - 

Verified Purchaser

Decameron Isla Coral: Amazing Beach, Mediocre Otherwise

Beach was simply amazing, the weather was fantastic (February vacation). The staff at this resort were somewhat nice and welcoming, some bartenders and servers went beyond our expectations whereas some were not very welcoming and didn't want to help with some questions we had. The staff at the front desk reception were not very helpful and spoke little to no English. This was very surprising considering most tourists that visit these all inclusive hotels are Canadians/Americans, who are English  [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Very good

Hotel is beautiful clean as ever this is our second time I enjoy most this time.The only thing is the room were located is higher but we are at the end can’t see the Ocean hopely the next time we comes back they give us an Ocean view room but other than that it’s really nice place enjoy.

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Rozza  - 

Verified Purchaser

Riu Flamingos: So much Fun

All in all it was a great, fun trip. Riu staff are excellent and they certainly do everything right. We did have a problem with the room we were given, there was a foul smell coming thru the air con. and it was dark and damp. We requested a different room and were told they didn't exchange just because we didn't like it ??? A cleaner came to the room at midnight with bleach and spray, with three children in our family I refused to have them breathe in fumes all night. We kept the doors open all [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Club: Great Resort

Everything was very clean, food was delicious. Staff was very friendly, happy and helpful. The beach area was very clean no seaweed in the water. Great location with easy access to the public bus system.

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Johnny frequent flyer  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: 5 stars

This was the 10th time in the PV and Bucerias area and the first for my partner. She almost immediatley felt safe and comfortable and the 14 days were a joy. Enough pools and beach areas that you can find the one most comfortable for you and the food changed daily so you never get bored with the same buffet items. Staff are fun to interact with and Tony especially made us feel welcome for every meal we had in the general buffet.

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Private  - 

Verified Purchaser

Occidental Nuevo Vallarta: Such Beauty!

A fantastic resort! Extremely clean room and pool area. Very pleased with the beautiful views from the restaurants. Able to see the ocean from 2 of them. Food was very good with lots of choices. Drinks were constantly served by the pool. Great service! The entertainment staff were super friendly and full of energy. Nightly shows were very good with trained dancers. No fighting for pool chairs, always some available. Cons: No free wifi spots. This made checkiing in for our return flights very di [... read more]

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