Brisas Santa Lucia: Worst trip everI have

I have been to Brisa Santa Lucia 20 times before and always enjoyed it other than the fact Sunwing usually screws up baggage or extra stops you find out about 2 weeks before you leave, but this time the Russian tourists were there in full force. They are by far the pushiest most ignorant, greediest tourists I have ever come across. They literally push you aside in line , step on your feet, and fill their plates with everything they can get on them, yes them. They usually have 2 or 3 plates per p [... read more]erson and load up bags and tupperware containers before they leave the dining rooms. Fist fights were not uncommon between them selves and wife bashing occurred twice that I saw. I will not return here until I know they are not coming back. I feel so sorry for the very nice staff who rely on tips and gifts to survive. Elite Plus was a lousy option other than having a larger seat. I waited 45 minutes for my bag when an employee asked if this was my bag . It was and had been mistakenly put in oversized luggage even though it was a very small suitcase. The area was empty when I left and I almost missed my Shuttle.

Sanctuary at Grand Memories Santa Maria: Awesome resort!

My boyfriend and I really enjoyed our relaxing vacation at the Sanctuary. We had a big beautiful room with a king size comfortable bed, spend some days drinking, swimming and tanning by the pool, spent the others hanging out at the beautiful beach with clear waters, non-stop drinks and burger grill right there. I have no idea why people have negative things to say about Cuban food; this was not our experience. The lunch and breakfast buffets exceeded our expectations! We ate a never ending amoun [... read more]t of meats and cheeses with both meals. Lunch buffet gave you the option of like 8 different land and sea meats they would freshly grill for you. We also really enjoyed our romantic dinners. We never left hungry or food on our plates. After a few drinks we also had the option of late night pizza and fries to bring to our rooms. I would highly recommend this resort if you're looking for a nice peaceful, relaxing vacation. Not exactly the best place for single people looking to hook-up though. Also, never beats the Cuban staff; so friendly, helpful, funny. After going here I would never go back to Mexico again.

Melia Marina Varadero: The Level only

Resort, marina, and beach are all beautiful. Would only recommend staying here with “The Level” package because of the private dining. The resort buffet was horrible and there is no way we could eat there for a whole week.

Memories Paraiso: memories paraiso

very good resort stay in my memorie and to my friend radmila. we have plan to go again very big room with balcony food very perfect the best close to the beach white send snack bar open all night with burger. we saw a lot hungry cat and we feed them every day overall was perfect wit good weather

Brisas Guardalavaca: WAS VERY NICE

I BEEN THERE BEFORE SO IDO ENJOY THE GROUNDS AND ALL IT HAS TO OFFER ..I DID ENJOY THE HAVANA CLUB BAR HARD TO FINED THOUGH ITS TOP FLOOR IN THE SOUTH WING FACING THE BEACH ,,WHICH THEY SERVE 20 KINDS OF HAVANA CLUB RUM ..MMMM WAS GREAT,,AS ALL CUBAN RESORTS ALL HAVE NOT SO GOOD FOOD ..THE STEAKS SUCK ..BEST MEAL OF THE DAY IS BREAKFAST -- HARD TO SCREW UP EGGS AND PANCAKES LOL AND FRESH FRUIT ...ALWAYS LOOK BEYOND WHATS IN THE BAR SINK FOR YOUR BRAND OF SPIRITS ..THE SHELVES BEYOND THE BAR ALW [... read more]AYS HAVE BETTER QUALITY SPIRITS LIKE THE HAVANA 7 - 7 YEAR OLD RUM ...FOUND ONLY IN THE LOBBY BAR AND THE ONE BELOW IT OR THE HAVANA BAR ..

Hotel Roc Casa del Mar: Great food

The food was amazing! Staff was great! Only 1 option for 24 hr food, if youre hungry. Had to chase down for bottles of water in the rooms. Beach was nice. More of a relaxing resort, not recommended if you want to party at all. Would definitely go back to Cuba, trying a different reaort next time.

Hotel Rancho Luna: You get what you pay for

I traveled with five friends who have been to Rancho Luna in the past and with some reviews I traveled with no expectations for service or quality. The food quality was limited. If you are picky or fussy in even a little way you probably should go to a much more quality place or no even go to Cuba. The restriction on Cuba show up even greater in these lower end resorts/hotels. Food variety was very limited but there was rice, chicken, pork and pasta most days with good fresh breads. We changed  [... read more]rooms twice with things not working but they tried to help as much as possible. Many rooms are very old and dated but generally very clean. The beach was clean and safe with a nice bar/snack bar. Walking on the beach easy and safe with other areas to buy food not too far away. The large pool was better than expected and in good shape. The local Cuba guests did not treat the pool as would be expected but they were generally pleasant and most friendly. Entertainment and service was also limited but remember it is Cuba and you get what you pay for!!!

Hotel Rancho Luna: Better than expected

After rejecting first room (previous occupant a smoker) second was O.K. if on the small side for two. Clean but only one A/C setting, i.e. frigid. Took a few days to fix safe lock. Room service was good. Lots of food but of poor quality. Had to ask for some basics on several occasions. Restaurant staff were pleasant and friendly. Very good restaurants nearby. Bar service was satisfactory. Coffee inferior. Spacious grounds. Great beach although white sand a little rough. Don't be reluctant to s [... read more]eek help from Reception as they can be helpful and keep your local tour director informed of any problems encountered. If you can live with less than luxury the price and value of a one week vacation at RL would be tough to beat.

Valentin El Patriarca Varadero: Cuba- Varadero- Ocean Varadero El Patriarca

Arrival at night by taxi- 5* - Desk personnel, very helpful, quick and knowledgeable, friendly, patient. Golf cart type ride to rooms - 5* service Requested adjacent rooms - 5* granted Room – 3.5* - large room, king bed, couch (not comfy), VERY dark, need more lights, patio doors Grounds –4* Amazing! VERY dark at night. Not safe to walk Pools - 3.5* 1 large + 2 kids pools, bottom was a bit slimy. Otherwise very nice Food – 3.5* not a lot of variety as expected. Dinning - 3.5* g [... read more]ood but not fantastic. No reservations required Tips – Were expected everywhere. Has to be added to your budget Beach – 4.5* amazing – clean – chairs were “reserved” early in the morning. SAND FLEA WERE BITTING. 2 decker bus to town - 4.5 Recommended- hop on hop off for 5 pesos HOLA SUN TOUR OP. – 2* - NOT AT AIRPORT AND unreachable all week. Would recommend them. Tripcentral.ca – Wendy was very helpful and patient and knowledgeable. BOOK WITH HER. SHE IS AMAZING Overall 4*

Memories Caribe Beach Resort: Really nice time

Beaches are incredible. Food was very good and accommodations as well. Staff were excellent. We had a really good time. A little weird that the new renos for the bathroom didn't have a door, but we survived.

Hotel Vigia: Great Little Resort

Hotel was older, as expected, low staff and low occupancy and also saw a lot of rooms not using or under renovation. Visited here Nov 23-30 2019 and never saw rain, always sunny with a couple spotty cloud days. No more nude beach as the MGM is fully open and taken up the older west beach area. However, discreet suntan lines could get worked on to the east, just before the hobies and kayaks at the last few palapas. Food was ok, lotta repeats, omelettes and stir-fry if you wan't greater than roo [... read more]m temperature meals. Beach was magnificent, we walked every day to and from the east marina area and to and from the far side of the MGM. Probably not a place that i would return to but willing to go as a repeater to Sol Cayo Largo, just wish they were open in November, looking forward to going there in late winter/early spring 2020

Grand Muthu Cayo Guillermo: amazing resort

No complains at all. Rooms clean and very good cleaned. Food very good with lot to choose. Swimming pools nice and clean. service excellent. no mosquitos at all. We walked to Grand Muthu Imperial hotel (5 minutes walk) and were shocked how empty, quiet and very dark in the evening. We were lucky we stayed in Grand Muthu Cayo Guliermo. Only what we missed is local village or town to walk around and see real life in Cuba.

Hotel Roc Casa del Mar: Beautiful Beach

The good: The beach was stunning. Beach chairs were hard to find most days but luckily I brought our own. The staff amazing. Pool bar staff were incredible and snack bar staff were lovely too. The bad: food was the worst I have ever had in Cuba. Weekend maids did nothing but hide in corners on their phones. No towels. And I got a chemical burn from the pool. Beach bar was run by mostly women which is fantastic. Used to only be men who could bar tend in Cuba. However they were also on their pho [... read more]nes too much and rude when you wanted a drink. Mikes cafe had amazing coffee but most staff there acted like you were bothering them until you gave attitude back. Bus ride was way too long and they offered too many beer to the young kids on the bus, causing us to stop for “pee” breaks several times. I won’t be back.

Iberostar Origin Laguna Azul: Great Resort and beautiful beach

We had a great family time at the resort. Pros: Wonderful resort, great shows, beach close to resort and private, good pools. Rooms were good Cons: Food(Bland - no spices) less - no vegetarian option

Hotel Rancho Luna: Hotel Rancho Luna

The hotel sits on a sprawling well maintained property on the S shore of central Cuba close to the city of Cienfuegos. The buildings and rooms are tired and need to be upgraded, and it looked like efforts were being made to improve. Our room was dark and musty and the bathroom was moldy. The hotel failed in the food department. Being an island state I was surprised that fresh fish/seafood was not readily available. Cold cuts and salads were being recycled on a daily bases and I was tired of e [... read more]ating rice as the staple side. The resort failed on the entertainment department. Perhaps the most disturbing part of my trip was seeing old “white” men who were unabashedly paired with young “Cuban” escorts giving the impression that this was a sex tourist destination. Given the current Cuban economic situation I understand the causes of these difficiencies but as a tourist my expectations were higher.

Sol Turquesa Beach: Nice resort

Everything is good, rooms and housekeeping is 5 stars. Hotel settings and organization, including staff 5 stars, food is very good only should be little more adjusted to older clients, (over 50) beach is 5 stars, the only little minus are bugs. That must be adjusted. Right behind the beach, there is pond of fresh water with mangrowes plants, and it is haven for many different bugs that MUST BE DRAINED BECAUSE IT IS HAVEN FOR BUGS. Everything else is 5 stars, WE WILL PROBABLY GO AGAIN. THANKS.

Club Kawama: club kawama awful resort

dirty pillows,stinky blankets dont know the last time they were washed stinky room with poor service,,staff took forever to fix our safe..we paid for it they were quick to get our money but super slow to fix the safe..we got contamination from food and or water.unhygienic place..even the animals look unwell.awful resort will never go back.

Playa Cayo Santa Maria: Best Vacation Getaway!

Amazing resort, nice and friendly staff that make you feel welcomed. Cozy and comfortable lobby (open 24 hours) to hang out and have awesome selection of drinks.. Great food at buffet, and a snack bar (also opened 24 hours) with anything from burgers to pizza. Not to mention the amazing pools and clear blue beach!! I will definitely be going back! 5 stars!! *****

Gran Muthu Cayo Santa Maria: What a Lovely Experience!

We were able to walk the length of this Resort twice each day after meals for exercise. Exceedingly pleasant and helpful staff,:from Janitors to Managers. Clean beaches & spacious (I do not use public pools). Rooms are well kept, although we killed a few small roaches (cucarachas).But I did not report it. Management could be more pro-active in the information category: 1) Provide written info in each Apt./Room (Habitación), e.g.: Tel #s to dial for Reception, Office, etc. I usually visit [... read more] each destination only once, so as to be able to experience as many as possible. Now Be Live Collection has changed that for me. I want more of it. On the day of our return home (Dec.3rd), we've convinced our grand-daughters and their mom to have their vacation at Be Live, Collection Cayo Santa Maria, in January, 2020. I also will be returning later in 2020 with two other couples..

Starfish Cayo Guillermo: Beautiful staff, beautiful beach!

Excellent staff who welcomes all like family. Grounds are immaculate. Beach is clean, lots of chairs and gorgeous clear water. Excellent kite school with lessons available. Kiting here is the best location in Cayo Coco/Cayo Guillermo. Great value for the price.