Sanctuary at Grand Memories Santa Maria: 5 day trip
Save the money rooms are nicer in the family side. All adults buffet was awful, family side was great. Our room didn’t have blankets and when we asked we got an extra sheet. We didn’t have toilet paper in either room (we had two rooms) for the first 24 hours, had to go get some from the lobby. Staff are amazing except for the sunwing reps. Save the $150 and say on the family sode
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Club Amigo Atlantico Guardalavaca: Beautiful grounds and amazing staff
We've been going to this resort 15+ times and the reason we keep coming back is mostly due to the staff. Exceptional service. The grounds are beautiful and well maintained. Awesome trip each time!!
The resort was clean and the grounds well maintained. Beautiful beach and large clean pools. Great staff and the food was awesome as was the entertainment. Minor issue with the water but was not a normal event for this resort was just unfortunate things happen but was rectified for the most part.
I would go there againðŸ˜
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Playa Costa Verde: The resort was ok
The resort was Ok, not too happy with the food, beautiful beach, great water activities. The resort seems to treat return tourist much better over first timers, which make you think of not returning. I was surprised the mosquitos were not as bad as previous reviews stated. The resort is not well lit up at night. Their should be more options to eat like a beach snack bar.
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Paradisus Varadero: Resort was great
Overall food was good base on Cuba’s standards. Except the chicken they overlook
Entertainment, Butler services and stuff where excellent
The beach was very clean and amazing
For 5 star resort the Building overall needs renovation specially little items in the bedrooms
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Gabby -
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Memories Caribe Beach Resort: Paradise!!!
My boyfriend (30) and I (24) spent the week here for our birthdays. Wow wow wow, Let me say: when you arrive, you’re stepping into paradise! We spent extra to get a suite, which was well worth it. I would say we had the best location on the whole resort! Close to the pool/buffet, a beautiful lake view with tropical birds, and close to the ocean! 3901 all the way!
Food: We definitely had the best food compared to all the other resorts (just from talking to other tourists on the buses). The [... read more]food is all fresh, and the CHEESE is the best I’ve ever had! Remember all the food is fresh, so they don’t need to be seasoned as much as North American food! But should you want it to be, they have salt, pepper, hot sauce, oregano, etc for the chefs to add to your liking. If you are a strict vegan it would be harder to eat here although you could do it. They have an abundance of fruit, hashbrowns, pastries, Salad, etc., but the food actually prepared by chefs is usually cross contaminated because being vegan/vegetarian isn’t a thing there, but they are accommodating! I’m vegetarian, so if you are too, I recommend the buffet as they have a delicious pasta bar with homemade sauce (white and red)! My body got so used to eating fresh food with no GMO’s or preservatives (cause everything’s grown in Cuba) that when I came back home me and my boyfriend got sick from eating North American food! So I recommend when you get home ease into ordering that burger!
Excursions: If you want to do anything extra away from your resort I recommend talking to your airline rep on the resort! For Air Canada ours was Yanelis! She was amazing. If you book through her you get 30% off your spa day: we did a couples massage, mud mask, reflexology, and I got my hair braided. The spa is gorgeous - this was by for my favourite day. We also booked a beach party through her that all the resorts can go to - it included dance lessons, an afro Cuban show, and dance party. Our host was fantastic!! I don’t think there’s a Cuban that can’t dance btw! We also did an all in one which included going to the main land, horse and carriage ride, private band with their staple pina colada drinks, then their dolphin rescue where we swam with a mom and her 4 year old, and lastly scuba diving!!! I recommend the all in one because you can spend more of your vacation days relaxing at the resort while also doing everything on your list in one day!
Beach: jaw-dropping, beautiful turquoise water. I recommend the diamond club especially for the beach, so you always have a chair available, and drinks brought to you. Always lots to do here like dancing, volleyball, water workouts, and snorkelling. You can always pay to go boating on the beach, but I recommend going through your airline rep as it’s safer and cheaper than going with the local guy. But people still do it! It’s just a smaller boat and more bumpy.
Entertainment: I think the motto of Cayo Coco is if people aren’t dancing, it’s time to make them dance! At the end of the day it’s your vacation, so you can do what you want - but It’s worth letting your hair down, and joining the dance! Also, their nightly shows are fantastic! Their dancers have gone to school for this so they are professionals and know what they’re doing. It’s amazing to think that kind of entertainment comes with your stay at the resort. Also, the entertainment in the bar with the piano is top tier. Sax, guitar players, singing, dancing!
Staff: Very professional and kind. They make you feel safe and at home. Our maid Madeline had our suite looking and smelling amazing every afternoon! The animal shapes she could fold with our towels were so fun! Also, you can’t walk anywhere without one of the gardeners saying “hola!†Or checking up on you. It was a great feeling. Chefs, bartenders, servers, everyone was on point. You can tell they are diligent with their training across the board.
You can make your stay at Memories Caribe anything you want it to be: a relaxing vacation, a party, adventure, or a little bit of everything!
We will be back soon Memories!
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Melia Jardines del Rey: Would stay again!!!!
My wife, two teenagers and myself thoroughly enjoyed our stay, the staff and the service was fantastic, the beach/water was incredible and the food was above Cuba standards, Our room was spotless and very comfortable
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Mark -
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Melia Las Americas: Best combination of resort and golf - 4th time back
We had a great time, from the food to the golf. Staff was always cheery, helpful in any way they could be. The beach and ocean is great, the grounds are well kept. Evening music in the lobby was a nice touch, from the piano & sax to the opera voices. The ease of being able to have breakfast and then walk over to the golf course and play was great. The staff at the golf course were easy to deal with, always very attentive. Second rounds for the day are easy to arrange for after lunch. I wo[... read more]uld always suggest a swim in the ocean/shower and change of clothes before second round. Pre-book your first round of the day using the app, that way everything is paid (cart fee only) and you just have to walk in and show the confirmative. Very simple and non time consuming.
Food was always available, sometimes too much (will have to shed a couple of pounds). Fresh fish of all types, chicken, beef and various other specialties. Did not visit the al la carte this time.
Understand that the internet sucks, so don't have high expectations, it was actually nice to unplug for the week.
We were 3 golfers staying in one room, they had 3 separate beds for us, without asking.
All I can say, what's not to like, enjoy it's a great place.
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Carlos -
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Playa Cayo Santa Maria: Playa Cayo Santa Maria, Cuba
Pleasantly surprised with this Hotel. Beautiful long, white sandy beach. Large clean rooms. Plenty of food selections in Buffet Restaurant. Plenty of other restaurants and cafes near pools. Multiple pools. Excellent evening Entertainment. Pool & beach games & entertainment daily. Very polite & friendly staff.
All in all an excellent Resort.
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Club Amigo Atlantico Guardalavaca: Love this resort
I been going there for about 9 years
Love the staff , love the tourist at this resort people are just so nice Beach is beautiful , the rooms are ok , you only sleep in there lol. They are doing a lot of renovation which is good
I will comeback again
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Kathy55 -
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Iberostar Selection Ensenachos: Amazing Beach
We stayed in the over 18 section and the rooms were nice and clean. Our maid Mai was friendly and had a different towel art each day. The pool in that section was quiet and the staff were great. Our favorite part was the beach at low tide. You could walk out to a sand bar at the far end of the beach and see star fish and all kinds of other fish and hermit craps etc. We will be returning to this resort again .
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Melia Cayo Santa Maria: beautiful
We were very lucky - wonderful weather throughout our whole stay.
the layout, the natures .. all beautiful for the eyes
loved the convenience - everything was close by (within the resort) ie beach, pool, bars, restos,
ice cream bar - super friendly chef and service ~ little delight of the day
in restos, food variety sometimes seems to be a bit limited but can always find something to enjoy :))
entertainment - always can have something to do (ie streching/taichi fusion facing the sea, or ju[... read more]st chill & enjoy the sun & the breeze, dance, nightly shows/concerts etc... even watching great movies in the room (try to limit that..^^")
we were happy to have brought our thermo/cup (especially going to the beach & pools) ---- or the plastic cups would have mounted up incredibly
a bit turn down at the end of the trip - & new to us (helpful to you)
we were changing more money to CUC the day before our departure to do some purchase,
it would have been much appreciated if the information staff could have informed us that we will have to change the CUC back in airport prior check in. We would have adjusted the amount that we changed. Because at the airport, we had to exchange the CUC back. (Sunwing staff did not inform us about it ahead either ---- we only obtained this info on the bus on the way to the airport..hmm) not lot of money but felt cheated... & that's not how we wanted to feel after a relaxing week.
So let's give the benefit of the doubt that they really did not know... and we should have known.
Hopefully this info can be helpful to you ---- so able to finish a beautiful trip on a beautiful note
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Hotel Roc Casa del Mar: Great resort!
Good food, attentive and friendly staff, great entertainment.
Everything is close in the central building: buffet/dining restaurant, bar, coffee bar, main lobby/lounge, reception,
a la carte restaurants, gym, pool table, theatre etc
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Sanctuary at Grand Memories Santa Maria: Great staff
The resort is getting dated. Unfortunately the beach has badly deteriorated. We use to really enjoy this resort but beach is a main part of our vacation. But the staff are amazing. Always willing to do everything they can to make your stay as pleasant as they can !!!
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Royalton Cayo Santa Maria: Beautiful Resort, But...
The Royalton Cayo Santa Maria is arguably the most beautiful resort in the Cayo Santa Maria area. The grounds are very lush and are extremely well maintained by the gardeners. The buildings are well maintained and attractive. Our room was very comfortable and clean, with excellent a/c, which is a must have in Cuba. Luigi, the General Manager, has been at the resort for only four weeks, but is present at least 16 hours a day. He is constantly interacting with the staff, as well as the guests, a[... read more]nd is extremely attentive. The Butler service is a nice touch, and they are willing to anything they can to help you enjoy your vacation. As for the beach, well you won't find a better one. It is gorgeous, with fine white sand, that stretches for about six kilometers. The servers are constantly looking after guests and seem truely pleased to do so. Rosemary, runs the quesadillas grill next to the beach bar at lunch, which is not to be missed. She does a fabulous job. The bars are all well stocked, and can make almost any drink you desire. The pina coladas are very good and don't taste artificial at all. The staff at all the bars are very pleasant and service is top notch. The one downfall to the resort, is the selection of food at the restaurants. It is very limited, and definitely needs improvement. However, a highlight in addition to the quesadillas, is the daily BBQ lunch next to the snack bar. The grill chef does a spectacular job, grilling up chicken, ribs, pork, rice, etc. You shouldn't miss it. Unfortunately, the other restaurants need to improve. If that were to happen, the Royalton would be an unbelievable value. Hopefully Luigi can make the changes necessary to achieve the resort's full potential. Overall we had a great time at the resort and I'm sure most people do. It would be great if they could improve the dining experience. Then they truly would deserve a 4.5 - 5 star rating.
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Iberostar Origin Laguna Azul: A great experience
Fantastic staff, great cocktails, an amazing beach and a clean pool. Couldn’t have asked for much more from our stay here.
The rooms were clean and the rooms were cool to give you a break from the hot sun.
The beach at this hotel is extremely clean. There is no seaweed and the water is crystal clear.
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Pulpo -
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Hotel Atlantico: Habana 500 years celebration
We had a great time in Habana and at Hotel Atlantico. The hotel isn't anything fancy but you can expect a 5 star hotel when you pay for 3. We really enjoy the beach front , that was probably the best part of the hotel. Some of the live music was very good . Overall we got what we pay for.
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Hotel Roc Casa del Mar: Nice resort but very poor lighting
It was one of the nicer resorts for Cuba but for it only being a couple of years old it could use a little TLC especially the lights along the paths. There were also a couple of days when the lights were out in our hallways. This is a safety issue which we advised the front desk and our Transat rep but not much was done. I believe they were short lightbulbs. I understand they only get supplies once a week. We were there at the end of November 2019 so I am hopeful it is fixed. The employees [... read more]as always were very nice and appreciative for the tips and items we brought from home for them. Some of the items are very difficult for them to get even if they have the money. The Transat rep was amazing and very friendly. Just be aware that Cuba is in the process of changing their currency so do not buy too much. The rep told us of the money changing and to ensure we changed it back to Canadian before we left Cuba. She forgot to tell us to change it before you leave the hotel the duty free at the airport will not accept it and you will have to stand in line to do this after you get your boarding pass so save yourself the headache and do this before you leave the hotel. The beach and sun was great but to my friends disappointment they ran out of red wine half way through the week. Loved Mike's cafe. If you want to bring some items from home I suggest tooth paste, tooth bush, shampoo, soaps, sanitary napkins and tampons, fishing line, leaders, hooks and school supplies. Overall we had a great time and have been to Cuba many many times love the people
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Sanctuary at Grand Memories Santa Maria: Enjoyable time
My wife and I went here for our anniversary trip this year. The resort was clean and the beach was beautiful. We enjoyed our morning beach walks and spent most of our time near the pool lounging. Staff was friendly and helpful. Having unlimited Al carts was a nice added feature which we used nightly. Buffet for dinner seemed crowded while we were there as it is only open at the Grand memories resort. The Theatre put on a good show nightly. Market is a short walk which was a fun place to visit. W[... read more]e went to the spa and had a great couples massage. Overall it was a good time and would recommend it.
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Arking -
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Melia Peninsula Varadero: Amazing
Before we took our trip we heard a lot of horror stories about Cuba. Best experience is self experience! Beautiful and well maintained resort with amazing and friendly staff. Always helpful. Great room service. Family friendly environment. Food wasn't the best but also not the worst. Always something for everyone. We will definitely come back one day. Thank you Melia Peninsula and thank you Julia from the travel agency who recommended this beautiful resort...