Barcelo Puerto Vallarta: Ok, but many complains

We spent 10 days in February. Maintenance of the hotel is poor: rooms smell musty, public washrooms are poorly services; food is ok, but variety could be better. Our whole family (6 people) got sick with some sort of bug. We complained to administration, but got told that there is nothing going around the hotel. However, we undertsand from other guests that many of them got sick with the same symptoms as us. Good shows and entertainment crew is trying their best. Very small property wit [... read more]h not much to do.

Blue Bay Grand Esmeralda: Good and bad features

The positive with this resort are the rooms are clean and the food is great. The buffet and a la carte restaurants were all very good. Our room had water come up through the bathroom floor drain. The staff responded very quickly to resolve it and any other requests. Wi fi service is good. Golf cart train to transport guests around this large property was efficient and always friendly. All staff were always friendly, service was terrific. The beach is not appealing. The seaweed dominates the  [... read more]beach, the water is muddy due to the natural stirring of sand. Yuck! Good luck finding a lounge chair at the pool or beach unless you park your towel or belongings on it by 9am. This practice is so annoying,especially when unoccupied for hours on end. The evening shows are poor and the images constantly projected on the entire stage backdrop may send you into epileptic seizures if prone. The staff member Florida was most annoying immediately upon our arrival. It quickly became evident she was not really interested in providing us with a welcome refreshment, but was selling time shares (choice one).

Emporio Cancun: Great Vacation

We had a great time here. The hotel is very well kept clean. They are always cleaning everything rails grounds even hand picking weeds out of the ground. Loved the food no complaints there just wish there were more alcartes. My favourite breakfast server was Daysi and her husband was awesome as well. Martin was the first smiling face we seen when we got there he is a amazing bellboy. He solved any problems we might of had. Angel was the best beach server ever Cup was never empty. This is prett [... read more]y much a smoke free resort so me as a smoker will make a comment or two. I respect the fact to pertect non smokers but have a spot where you don’t have to walk massive stairs to have a smoke . My husband is a no. Smoker would agree I need a new knee and waiting but the stairs hurt to have a smoke. I no there renovating and there will be more restaurants so that will top the cake. If you don’t like the buffet you can order of the menu. All in all we loved our stay and will definitely go back once they have more restaurants

Plaza Pelicanos Grand: Wonderful resort! Would definitely go back.

We just returned from an amazing week at Pelicanos Grand. So many great things to say about it. Comfy beds, warm pool, amazing Sky-bar lounge, awesome staff, fun swim up bar, drinks we delish, beer was very cold. :) The food was good, but not amazing. A good variety buffet but after a week it all tastes the same to me. The breakfast bar was very good, with eggs made to order. Great omelette selection. We attended 3 of the theme dinners which were all very good. Close proximity to Puerto Val [... read more]larta Old town/Malecon just a

Pueblo Bonito Pacifica Golf and Spa: Beautiful location

This hotel was in a beautiful location with a private beach. The grounds were exceptionally groomed. The rooms were basic, nothing luxury about them. The beds were very comfortable and the pillow menu was a nice feature. There was no bath tub and the room was quite small. I was disappointed that the restaurants charged a surchage anywhere from $20-35/ pp. The pool area was absolutely beautiful and the staff was beyond wonderful. The music around the pool was horrific and there was zero night lif [... read more]e. I mean zero. No one at the bar after 9:00pm. Restful.

Iberostar Waves Paraiso del Mar: Loved his place

This is a beautiful resort. Great pools, lovely grounds, super clean rooms and friendly staff. We had no issues with the water served with meals, frozen drinks or fresh fruit and salad bar items. I would highly recommend Iberostar Paraiso to anyone looking to travel to the Mayan Riviera. Also a bonus that it is so close to the airport.

Bahia Principe Explore Coba: Best Resort I’ve been yet

Everything was great, the service was superb, the people were friendly and attentive, especially in the morning during breakfast always a coffee refill. The trip excursion was amazing, we went to the Selvatica, which my Son and I are thrill seekers, and it was a place to be if you’re not afraid of heights, if you are this is the place to conquer your fear. The beach was ok, but 5 min walk to either side of the beach got better, so I will recommend anyone that wants to go to Maya Riviera.  [... read more] Grand Bahia Principe Tulum.

Royalton Hideaway Riviera Cancun: Excellent Resort

We were very happy with this resort. Lots of entertainment and lots of restaurant choices. It was nice to be able to have breakfast and lunch in the restaurants if you didn't feel like the buffet. We loved that on the most part reservations were not required at most of the a la cartes....it was first come first serve and we did not have to wait long at all. It is quite a large resort and lots of areas to find shade if you wanted. Our only disappointment was the amount of seaweed on the beac [... read more]h everyday. They did clean it daily but lots of seaweed was still floating in the water (out of their control). Overall this was a fantastic vacation with great service, food and drinks. The staff were very friendly and helpful.

Bahia Principe Explore Coba: Grand Bahia principe

I had a wonderful time at this resort. The rooms were clean and comfortable. The grounds were impeccably kept. Staff was kind, accommodating and had a great sense of humour. It’s a large resort, so if you’re looking for something more boutique it’s not the place for you. But we enjoyed riding the tram to get around and met lots of fun travelers. I would definitely go back. Bang for your buck!

Occidental at Xcaret Destination: Awesome Resort!!!

Excellent resort overall! The grounds were meticulously maintained. The food was at all of the restaurants was delicious and the drinks were all fantastic too! The staff was all lovely and polite. As well, the entertainment staff were all very busy making sure everyone was having a good time. The man-made beach cove (Arena Beach) was nice to have as the sand was rock free and quite calm. The twice/day turn down service was awesome too! We always had a nicely made bed and clean towels. A few m [... read more]inor items that could be improved on... The free lobby WIFI was spotty at best. The only place to find a good cup of coffee was the Nespresso bar which was as extra cost.

Emporio Cancun: Emporio Cancun

The main bartender in the beach bar lies about drinks and tries to sell drink to guests. The room has cockroaches. I booked a room with king size bed. But hotel asked for more money and gave me a room with 2 beds. If I knew this I wouldn't book this hotel. The A/C in the room is very noisy. I would not stay in this hotel next time.

Catalonia Riviera Maya: superb resort ,would not change a thing

everything we wanted was right there hassle free.thank you for recommending.i would highly tell people to check it out,beautifull weather & terrific settings.excellent pools people are very nice ,will recommend to friends.

Bahia Principe Explore Coba: Great family resort!

This resort is huge - lots of great pools and beach areas. Great kids water park. Had a great time and would recommend this resort for a family trip. My son got an ear infection while we were there and they have a 24 hour doctor on site that was very knowledgeable and friendly.

Las Brisas Huatulco: I had an amazing week at Las Brisas

I had a wonderful week at Las Brisas. It was everything that I hoped for and much more. Room - I upgraded to a Club Suite and stayed in the Caribe building in the Mar section. I arrived late at night and woke early the next morning and caught the last of the sunrise. I was blown away by the view from my room, just spectacular looking out over the bay and I had a huge terrace. The room was very spacious and I had everything that I could need, the mini fridge was well stocked with Corona, water [... read more], juice, pop, hips and chocolate treats and they were replenished daily. I also really enjoyed the coffee maker and the expresso pods that were provided. Sheets and linens were lovely. Resort - Spread over a huge area, was thankful for the golf carts as I had a knee replacement 3 months earlier. There are also larger shuttles to transport people throughout the resort. The scenery and the nature were spectacular, beautiful trees, cacti, plants, bougainvillea and other flowering shrubs were everywhere, a feast for the eyes. Due to the hilly nature of the landscape, you really get some spectacular views over the bay. The resort and the buildings are beautifully maintained and are Mexican in design. Beautiful pools and gardens. Beach - Three beaches, I personally enjoyed the middle beach. Lovely beach and the water was crystal clear, fantastic swimming. The only issue I had was it was a challenge getting in and out to to some drop offs and your feet really sunk into the sand. Once I was in, pure heaven. Drink service at the beach was excellent or you could just go yourself to the Tiki bars at either end of the beach. Main Buffet - I found the food to be really good at the main buffet, good variety and often a good temperature. I loved that you could get fish freshly grilled ( they also have other meats and hamburgers). I really enjoyed the Mexican dishes that were offered, especially the chicken in a tomato mole sauce......delicious and beef in an enchilada sauce. I also had some delicious tacos and guacamole and tomatilo salsa etc. They also had many delicious non Mexican offerings, a great selection of fruits, vegetables and desserts. A La Carte Restarants - I tried four of the a la carte restaurants. El Pescador (seafood), the La Kasbah (morrocan), El Mexicano and Mediterraneo (Mediterranean). My favourite was El Pescador and La Kasbah was a close second. I went to El Pescador 3 times during my week as I had unlimited a la cartes with the Beach club. A lot of people find the Kasbah uncomfortable because the decor is authentic and the seats and tables are low. I encourage you to give it a chance because my main course was the most delicious lamb that i have had in a long time. The decor is beautiful and you are entertained by a young beautiful belly dancer. Unfortunately I was not feeling well the night that I went to the Mexican restaurant and ended up leaving after my appetiser. I did not like the Mediterranean restaurant, my appetiser was cold and not flavourful, I left before my main due to poor service. Misc. - The music was nice in the bar area in the evening. I ate late so I did not go to any of the shows. The drinks were good and there was a lot of variety. My bartender at the beach made me a terrific Mojito! Staff - Wonderful, friendly people, overall great service. The scenery is spectacular in this area and I will definitely be returning to Las Brisas!

Catalonia Yucatan: Occidental Tucancun

Older hotel but beautiful beach and great service. The Italian buffet and a la cartes were great. Location was nice and close to the action in Cancun. Ferry to Isla Majures is close enough and a worthwhile experience.

Grand Oasis Cancun: Party Resort

Long lines for food/drinks, staff very unpleasant + unhelpful, rooms were nice however ground floor room smelled musty, drinking cups reused throughout resort and only rinsed out not properly washed. Food very poor for Mexico. If you are looking to party for a week this is the place other than that save your money and go elsewhere

Occidental at Xcaret Destination: Great Resort!

Beautiful resort immersed in wildlife with plenty to see. I would recommend this resort for a good balance between great service, food, entertainment and energy. Limited beach area, however there was usually chairs available because the resort is very spacious overall.

Secrets The Vine Cancun: Fabulous Resort

We visited Secrets the Vine Cancun for a conference and added a few days on to make the stay one week long in March 2019. The unit was beautiful, a corner unit with a surrounding balcony. It was very nicely decorated and very homey. It was clean. The staff could not do enough for you. Every time you turned around they were there to help with a chair or serviette. I would highly recommend this resort to friends and family. I one negative would be that the vendors were allowed on the beach b [... read more]eyond the ropes constantly. One trip is fine but for someone who spends some time on the beach, it becomes irritating. The other thing, it is advertised that each person gets a free round of golf a day at another secret in Cancun. Unfortunately, that is not the case. It cost us 150 round trip US, and a 99 service fee for each golfer. It was very disappointing as the golf manager would not budge one cent. There were 5 of us golfing and the course was not busy. This is something that should be addressed as it is misleading. Thank you.

Tropicana Hotel: Fabulous Location!

The Tropicana is right in the heart of Old Town.....you can walk everywhere. The grounds are lovely, 2 nice pools and a great beach. Some of the rooms are getting tired but I believe they are upgrading as they can. We have stayed here a number of times because we love the location. It's not the Ritz by any means, but its very clean. Note: don't pay extra for the breakfast option!

Samba Vallarta: Friendly Small Resort

This place is very nice. The rooms are clean and the grounds are very well kept. The rooms and linens are tired but very clean. You do not spend much time in your room anyway. The food is good. There was fish every day and it was delicious. The omelet lady always had a smile on her face. The staff are very friendly. I have mobility problems and I found this resort to be the perfect size.It is not a huge resort. This is my second time at this resort. I wished I had found this resort a lon [... read more]g time ago.