Royalton Riviera Cancun Resort and Spa: Amazing Resort

Everything at the resort was absolutely wonderful. Loved the stay and the staff were extremely friendly and helpful. Will definitely refer to friends and family and may even visit again in the future.

El Cozumeleno Beach: Great place to relax

Safe place to travel.with all the Madness in the world,good to know a little piece of heaven.Considering it was Donna's first flight,first Holiday.Many first were shared and enjoyed..The trip central staff are number ONE !!!! Thanks again.Can hardly wait to do it all over next year !!!

The Pyramid Cancun: Good resort

Hotel was beautiful, rooms were small but nice. Food was amazing. Service was good but there was none around the pools. When we have paid for a 5 star before, there was no limatations on booze type, we had to pay for top shelf booze & it was very expensive.

Dreams Riviera Cancun: Good resort

We traveled with our toddler. It was close to the airport. The resort was small which I really enjoyed. The pools where amazing for accommodating all needs. The food was ok. I defiantly expect better food in Mexico. I wanted fresh amazing fish and guacamole and it wasn’t often found. The rooms were huge and clean. We had booked a king bed and we were very disappointed when we got there and received very tiny double beds. They said we “requested a king”. We were also told we receiv [... read more]e $200 in a resort credit, they give you a discount book and high pressure tactics to have you book treatments. The staff was very friendly, however I felt a lot of pressure to tip. Overall I enjoyed the resort but my husband did not.

Blue Bay Grand Esmeralda: Wouldn’t stay again!

The hotel wasn’t great. There was no hot water, the power shut off one day at resort, the food was awful and the beach was full of seaweed. Defiantly was disappointed. Wasn’t easy to get into the a la Carte restaraunts and the buffets were packed. Not a happy customer

Bahia Principe Escape Sian Ka'an: Amazing vacation !

To begin Marnie was an amazing agent. She was extremely helpful through the whole process and her recommendation of the resort was right on! The resort was amazing and was everything she promised it would be. It was beautiful with amazing food and service. Definitely five star.

Sunset Plaza Beach Resort & Spa: So Amazing

Pretty much everything; wonderful restaurant, great view of the bay & beach from a large balcony. The room was exceptional; one bedroom with two baths; marble showers etc. Service was exceptional as well.

Royalton Hideaway Riviera Cancun: Great resort - Royalton fit program gets an A+

This resort delivers on all levels, accessiblility, greening and mostly non smoking with the accept ion of designated areas. Very friendly service oriented staff - that just want to please - restaurants that I tried were Zen (Asian) Hunter (steak) Agave (Mexican) all very good! Moreover the Royalton fit program was an added bonus and the reason we chose this resort - wanting to maintain our routines we really wanted a well rounded fitness experience, boot camp classes, kickboxing, and spin clas [... read more]ses were my go too along with the sunrise yoga - which is worth the 7:00 am wake up! They also have cross fit and cardio an classes for those who are interested. Trainers Isis, Ariel and Francesco deserve s shot out - they push with a smile! Our room was comfortable and modern - shout out to Margarita who took good care of us and our room - I will definitely return - For those who walk the beach note - there is a lot of sea grass on the beach which hinders walking during high tide time - best walks are between 10 and 2

Canto Del Sol: Surprisingly impressed

We booked this resort thinking it would be good. It was, and more! The staff was friendly and helpful, everything was clean, the food and selection was excellent, and the drinks were cold! Very favorably impressed.

Hacienda Buenaventura Hotel and Mexican Charm: Fantastic Again - for my Birthday this time! Wouldn't spend it anywhere else

The hotel is awesome in every way because of it's "old charm" from the friendly and accommodating front desk staff, Management, bar tenders, restaurant staff and chamber maids. Can't wait to go back again. Food is great, staff are the absolute best, location, beach club, etc. The entire hotel staff (especially Miguelle (bar tender)) - kept saying Happy Birthday!) who all went out of their way to make my 60th Birthday a very special and memorable occasion that I will never forget and all th [... read more]e fantastic travellers we met who will now be lifetime friends. :) Thanks to all the ala carte staff on Feb. 24th! You made is so special :) Gracias Amigos!

Barcelo Maya Colonial: Amazing Resort - Operational Goals Very Suspect

We have enjoyed the Barcelo Maya Resorts four times in the last ten years. We enjoy the beach, the buffets are good and and a la cart are okay. Holidays are for relaxing - our last stay was NOT. Between the PHISH Concert and The HEADBANGERS - Electronic Music (EMD) Concert we were woke up FIVE nights of the nine nights by roady drunk rude concert participants roaming the halls of our building once the performance(s) were over. Multiple calls to front desk to send security were placed each [... read more] of the five nights . I was told by Miranda the PHISH concert was happening after our booking was confirmed - NOT HAPPY. Why would you subject two people in their sixties to this scene. Staff told me that events are booked like this through out the whole season. Trip Central and Barcelo are both suspect in their business dealings in subjecting clients to this scene. The resort was really empty compared to other times we have enjoyed the facilities. I will be posting on trip advisor and writing to both Trip Central Management and Barcelo Mangement about our lousy experience.

Riu Palace Cabo San Lucas: Baja California

We recently vacationed at the Riu Palace hotel in Cabo San Lucas on the Sea of Cortez. This was our 4th stay at this hotel so we know what to expect. Our ocean view room was amazing, particularly at night with view of the town all lit up & from the harbouring cruise ships. Service is always great around the pool side, buffet restaurants & pool side barbecue. Great selection of food from their Krystal, Bombay, Japanese & Italian restaurants. The breakfast buffet was always great with selecti [... read more]on from the omelette bars, pancakes, fruits, cheese & deli bar. We were only disappointed with the night time buffet. The 1st night they offered lobster tails & other sea food choices. After that it seemed to go a little down hill. For example, one evening the crabs legs were still frozen. After that we opted for the a la carte restaurant with great choices on their menus. One of the particular reasons we enjoy this region is the consistent warm dry weather, we we find very comfortable for walking on the beach. One note if you go there. Swimming is limited in the ocean due to undertow currents. There are sections away from the hotel that you can swim in at any time. And of course the proximity of the town, which is very friendly & safe and is easily walked to by way of the beach. In the end we would go there again!

Bahia Principe Explore Akumal: Not so luxury

This resort actually was highly recommended to us. We do travel a lot and I have to say, for us it was not the luxury we expected. The grounds were beautiful and very well kept. The staff is nice and accommodating. The rooms need some updating, especially the bathrooms. The beach is perfect for little kids. I like to swim out a bit but that is not possible since the water only reaches your waist if you are lucky. It is kind of fenced off since the waves are very high.The water however is cr [... read more]ystal clear. They have a mexican celebration evening but you have to pay to attend which was very disappointing. We refused to do so since it was quite expensive. We figured at a luxury hotel this should be included. The food was ok, for everyone something but no wow factor either. The shuttle buses between the resorts are a nice touch. All in all, i would not consider this resort a 5* Luxury

Blue Bay Grand Esmeralda: Crappy Resort - False Advertisment

If you like a pool party drinker resort with 20 somethings running around drunk all hours this is your resort. I go for beaches and this one was fill with rotting seaweed with flies. I fell completely ripped off. The beach was filled with a strong odor of rotting fishy seaweed. It made you want to gag. I took pictures to provide proof. They had 1 or 2 workers trying to combat the problem with rakes and wheel barrows but this made no different. You would think for a resort this size and suppos [... read more]edly classy. They would have a machine like the other resorts to clean this stuff up. This forced people into the pools. These were kind of kept by staff. They would just add approximate amounts of chemicals to the pool. My daughter got sick. Was is from the pool or the fact hand sanitizer was not used by guests when entering the dining area? She was sick enough that when we arrived at the airport on our way home she threw up blood. This as parent is a super scary thing to see, especially in a foreign country. BLOOD ..Let that sink in I would never in a million years recommend this place to anyone other then party college kids.

Riu Palace Baja California: Riu palace

For my very first trip this place is awesome nothing bad to say about, the staff, rooms, food etc, everything was all around great it’s going to be really hard to top this place for next year if we don’t discuss going back I really would like to go back once again in my lifetime riu is awesome!! Thanks for the great experience!! Also if you go down to the marina I recommend eating at the where’s the food place WTF. Really great food and owner is great guy cheers!!

Platinum Yucatan Princess: Awesome Resort

Incredible service; friendly, knowledgeable, and extremely detailed to customer service staff. The swim-up room was an absolute luxury. Very modern and relaxed atmosphere. The beach was a little bit of a walk however the main pools more than made up for this small inconvenience.

Riu Yucatan: Awesome time

We stayed at the Riu Yucatan from February 15 till March 1-2019 We arrived about 11:30 pm and check in was quick and simple. Rooms are a little small where we were, but you don't spend much time in them. Our maid was great left us a little towel animal pretty much every day for the first week,. In the front lobby for the first week we did not have drink service at your table which was no big deal. But the second week we had great service from Karen. We ate pretty much every day at the buffet,  [... read more]lots of choices food was great and plenty of it. What i did notice was at breakfast they dont custom make your omelets. They have 2 different pools you can go to, one a little more quiet and one that is hopping. We stayed at the quiet one and also on the beach, you will have no trouble finding shade if that is what you need. Staff at the entertainment bars were great. I would recommend this resort. Thanks,

Bahia Principe Explore Akumal: Decent & Enjoyable

The BP Akumal was a very good place to call home for a week. The accommodations were reasonable (beds a little to be desired though - at least in our unit. They were twin beds and not comfortable); property overall very good - everything was easy to walk to and close; you could always find a lounger on the beach; staff very friendly and accessible. The food, especially in the main buffet restaurant, was very good. There was plenty to choose from and delicious. We would have only 2 things that we [... read more] didn't like about the resort (apart from the beds). 1) Although we tried to book our a la carte restaurants as soon as we got there, everything was pretty much gone (unless we wanted to eat dinner at 10pm - which we didn't!. and sometimes that wasn't even an option). We had to settle for 4 a la carte nights out of the 7 nights we were there. The Mexican option is poor - stick with the buffet for dinner. Also, 3 of the 4 options for a la carte dining were not on our property - we had to go over to the Coba resort for 2 of them; the other was up at the Sian Kaan (Japanese restaurant). The only one that we could get on our property was the Italian. All the a la carte dining were top drawer (again - except the Mexican). Our 2nd concern was the beach with the lack of ocean access. Your only option is to swim in three tiny lagoons that they have marked off. The water does not get any deeper than waist height. This would be an issue if you have children as they will become quickly bored - there's no playing in the waves, etc. Your only access to the ocean are these little lagoons - and they are filled with people between 10am-5pm. My wife loves to swim and had to go down very early in the morning for a short swim as no one was in the water yet. It was a short swim because of the size of the lagoon - not because of time. Other than those few issues, the resort is very good and we'd be happy to go back. I'd give it a 4.25 out of 5.

Marina Fiesta Resort and Spa: Location Location

This was our 4th time to Marina Fiesta. We have never had a problem of any kind until this time. We were with a group of 4 couples. At check in 3 of the 4 rooms were not available. When you pay for a 1 bedroom Master Suite you expect to get what you payed for. Instead we got a regular room with the promise of being moved the next afternoon. So you can't get unpacked or settled. You waste more time coming back the next day to change rooms and then unpack. We were given a $100.00 credit for the re [... read more]sort ( that we did use.) We get our new room and there is no hot water in the master bathroom. Next day still no hot water. Asked again to have the problem fixed. Next day still no hot water. Asked again to have it fixed. This time we had warm water. Close, but not hot. Had enough. We lived with it for the remaining days we had. Our room was clean and comfortable. The food at all the restaurants was great as always. The location is what brings people to this hotel. Walking distance to everything. I guess repeat customers don't matter to management. That's OK. There are alot of other places to stay in the area and we will be choosing one of them next time.

Sandos Playacar Beach Resort: Enjoyed my stay.

I found the staff to be friendly and helpful. The food was fine and the beach was fabulous. For me though, the evening shows were hit and miss but I was there for the day time. All in all, a good week.