Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Surl0001  - 

Verified Purchaser

Melia Las Americas: good service

everything good, friendly atmosphere, god food, Bernard is doing his job -very proffesional , very clean hotell have a plan to come again next year, hope they are going to renew contract with varadero golf club for many more years

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Smthr  - 

Verified Purchaser

Melia Las Antillas: Save Your Money and go somewhere else.

This resort was tired and in need of some TLC I traveled on Jan 6 -13 with my boyfriend from Hamilton, Ontario and we overall were not impressed with the food, service, or hotel. It definitely is not a 4.5 star resort. When we stayed they had several maintenance problems that included washrooms being out of service or in dire repair of maintenance and the mojito bar being closed on one of our last nights which was not acceptable. The beach is beautiful and clean lots of loungers available. Our r [... read more]

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Figmo  - 

Verified Purchaser

Melia Las Americas: Melia Las Americas

Had no concerns about anything. If the goal was to get away from winter for a short period of time, meet people, enjoy their company; then the goal was accomplished in spades. The resort was well organized and very accommodating. This comment is not a form of criticism, but it would have been nice to have access to a hot tub, where one could relax after a game of golf.

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123456789  - 

Verified Purchaser

Barcelo Solymar: Great Party resort

Hotel was as you would expect in Cuba. If you are expecting Canada like cleanliness and over hotel condition you will be disappointed, like you would be anywhere else in cuba. If you have a family I would try staying at the Arenas Blancas side of the resort which seemed family focus. The Solymar side seemed more focused on those wanted to be more social and party. You can access the food bars at both resorts no matter which on you stay at. Food in cuba tends to be a little bland. I would recomme [... read more]

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Monica 29  - 

Verified Purchaser

Starfish Jibacoa: Great time

It was a nice quiet resort , very friendly and welcoming :) it could of used a little more entertainment. Like more music and dancing. I have been to this resort many times and I always have fun but this time one guest complained about the music being to loud and we all suffered .... So we could of used more music for sure :)

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SAS1  - 

Verified Purchaser

Valentin El Patriarca Varadero: Amazing Resort

Loved this hotel, food was great, especially in the Italian Restaurant, loved the fact that it was all inclusive; tours from the hotel were great and reasonably priced; lots of activities by the pool and on the beach, will definitely return

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Bolec  - 

Verified Purchaser

Melia Peninsula Varadero: french people resort

First of all my bagpack was stolen,second of all 90% of people in the resort were French speaking people with loud annoying behawior,thirdly very comercial place draining pesos from you and getting nothing in return.

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Wendyc  - 

Verified Purchaser

Melia Peninsula Varadero: Wonderful Resort

this was our 2nd stay at the Melia Pennisula. The staff are amazig and go out of their way to help. The food is good, enough variety and cooked throughly. The beach is beautiful, we would definitly stay again.

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Rodrigo1994  - 

Verified Purchaser

Palma Real: Awesome resort

In my opinion it was a very very awesome time the hotel was great service was really awesome and they tried to make everything work perfectly. At the end it always comes down to how and the way you want to spend your time i mean its cuba not miami or some crazy fanzy place if you expect a top top service and hotel for this price then trust me you will have a rough time, just enjoy the good and dont look for the bad because its a beautiful place dont ruin your stay and everyone else if you are a  [... read more]

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DebD  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Excellent customer service, great food

Impressed with general butler service which provides a personal contact with any resort issues, if any. staff are very friendly and helpful. Food was great with freshly cooked meats, fish and pasta. The grounds and beach areas very well kept and serviced. Most guests were over age 35 and European which provided for a good natured fun environment.

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Relyt  - 

Verified Purchaser

Melia Marina Varadero: "No good"

First room, patches of black mold, bathroom, entire ceiling covered in black mold. AC didn't work. Getting help from th front desk for new room, gave us no acknowledgment until we stressed the word mold. AC was fixed and after talking with a couple "higher ups" we got a new room. Second room, smelled much better and 10 times cleaner. Still a bit of mold but 99 percent better than the first room. Room service, room was only cleaned 3 times out of the 7 we were there. Only received fresh towels tw [... read more]

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Emmylou11  - 

Verified Purchaser

Resonance Blu Varadero: For cuba is was a good resort

Highs : 1.) Great Beach 2.) Amazing Pool and water slide 3.) awesome night time shows ( best I have seen and this was my 3rd time in cuba) 4.) great range of drinks between 10-5pm Lows: 1. Lack of service 2. only one bar was open 24/7 and drinks were limited after dinner 3. snack bar was limited to the food you could get after 10 pm 4. store was suppose to be open till 830 but would close around 7-730 each night making it hard for travelers coming in late. 5. rooms could of been cleaner , you h [... read more]

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Brad Zanth  - 

Verified Purchaser

Melia Las Antillas: Amazing Resort with Great Food and Beach

Amazing resort. The food is exceptionally good! New Years Eve celebration supper was amazing - the best buffet experience with endless lobster!! The beach area was also amazing, as it has powdery sand, clean and clear turquoise water that you could walk in for a distance! The service was impeccable, as everything was as expected and staff were always helpful and ready to satisfy. The VIP Concierge service was a great add on feature that was well worth the value at this resort and extra recogniti [... read more]

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JohnyB  - 

Verified Purchaser

Be Live Turquesa: A relaxing and pleasurable experience

The most memorable part of this resort was the staff. They were very warm, sincere, hard working and anxious to make my vacation as good as it could be. The grounds were impeccably maintained. We experienced some strong winds and rain one day, but within 24 hours all the fallen leaves were raked up and the place was spotless again. Rooms were clean and the A/C and plumbing all worked as it should. The food was good but certainly not gourmet. There was enough variety that you could always find th [... read more]

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DHinchey  - 

Verified Purchaser

Melia Marina Varadero: Good resort

The resort was nice and the people were great. It's more of a relaxing resort.... not much of a party resort which is what I was hoping for. We found the resort a little confusing at first, they give you a map with all the places to go and all the bars but they listed more than what they showed on the map. Couple things that bothered us.... we requested a king size bed and we got 2 twin beds. Our balcony door was missing the handle to get inside. They only give you 2 beers per day in your "minib [... read more]

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Sonam  - 

Verified Purchaser

Be Live Turquesa: Amazing resort, amazing country

The resort and their staff were amazing. Cleaning lady was very impressive and the food was delicious! Looking forward to going there again ! The $5 bus tour was worth the experience. Also Havana is a must is when visiting Cuba. Its such a beautiful place, however, avoid people selling cigars independently on the streets, they take you in an excluded location and to me that's very sketchy! Other then that it's a beautiful place to go on a vacation.

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Patty  - 

Verified Purchaser

Resonance Blu Varadero: Bang for your buck

The grounds were will groomed. The hotel is a little tired but I didn't spend much time in my room. The staff was great, I didn't tip much, I brought gifts for the bartenders and when I tried to put $$ down they didn't want it. They were very thankful for the gifts. They had Smuckers peanut butter and the food selection was good.

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MTAS  - 

Verified Purchaser

Playa Caleta: NEVER AGAIN

I came expecting little and got less. I have been to Cuba 12 times (this was my 4th time in Varadero). I have stayed in hotels at all levels of star rating from 2 to 5 and this is only the 2nd I would avoid at all costs. The hotel was run down and in desperate need of attention. Thankfully the beach and pool area were well maintained, give or take though there was a lack of chaise lounges (lots there but all broken). Add to that leaky windows to fend off the driving rain and high winds, leaky ro [... read more]

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MonCheri  - 

Verified Purchaser

Palma Real: Horrible resort

There was no hot water, we stayed on the 4th floor and the elevator didn't work. It rained and the ceiling leaked throughout the building, and the beds felt well used. I will never stay here again!!!!

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Annag  - 

Verified Purchaser

Hotel Bella Costa: this was a small resort but out side was very beau

the hotel lobby was very nice ,the rooms were old and musky,the grounds were beautiful,the beach was outstanding ,the food was a bit better then expected.the staff was all great to deal with .our sunwing rep was very very affeciant,no problem changing money.there were bugs if you know what I mean ,but I get it is a hot climate,we moved to grand memories resort the following week which was aweful would have gladly returned to bella costa

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