Hotel Los Cactus: Great resort in right suite. Awesome beach

We were in one of the garden suites (B216) quiet, ac worked, perfect for my wife and 18 yr old son. AC issues in other units I heard and hotel rooms were not great. Beach awesome, staff very friendly and location perfect. Food very good for cuba. We lucked out with the New Years eve buffet with lobster and crab. Overall was great but I can imagine not so much in a rlsuite without AC working well or in 1 of the dark and stanky hotel rooms.

Grand Memories Varadero: Great Resort!

My friend and I had a wonderful vacation. The resort was clean and the staff went out of their way to ensure we had an amazing vacation. The food is comparable to other Cuban resorts, but we always found something to eat. The various pools offered both entertainment and relaxation - the beach had multiple chairs and offered drink service. I would consider returning to this resort in the future.

Resonance Blu Varadero: Great resort

The hotel is very nice, a little broken but the people are amazing, very helpful and friendly. We enjoyed our family Christmas trip to the resort where the staff helped us organize and celebrate the holidays! Beach was amazing, loved the Diamond Club service. Only went to the pool once, not too impressed but lots of people seemed to enjoy it!

Hotel Bella Costa: The resort was a huge disapointment

We requested adjoining rooms and balconies of which neither was available. Our rooms were really not appealing-the bedding was gross and the bathroom had a clogged sink & the toilet did not flush properly. Towels for the beach were hard to secure. Very limited lounge chairs on the beach.

Valentin El Patriarca Varadero: Just Average

This resort had a few good things about it which made the stay enjoyable enough however wouldn't return. Size was great everything was convenient. Rooms were good, maids did a great job cleaning and restocking daily. Restaurants were limited and not great. Buffet was alright but nothing special. Wasn't as kid friendly as we thought based on the website. Was hard to find a good bar tender or wait staff to warm up too. Piano bar was rockin on the nights we went that was definitely enjoyable. Beach [... read more] was beautiful and well maintained. Cuba is a great vacation, people are generally so friendly and kind and the country is beautiful. Just wouldn't recommend staying at this resort as a family or as someone looking for alittle more to do on resort.

Melia Marina Varadero: Pool and beach were good

We were a group of eleven. 3 of our rooms were entered at night when the occupants were in bed. One of the room was my daughter and 6 year old granddaughter which was not a pleasant experience. My granddaughter was awakened as well as her Mother at 11:45 P.M. Front desk reception area was not very helpful. Could not give us a reason how this could happen. One other room had an invasion of bugs. They were able to get another room, however not without threatening to go into the lobby and tell peop [... read more]le check their beds. Two out of 6 rooms booked were without issues.

Starfish Cuatro Palmas: EMBARRASSING and INADEQUATE

I was in Starfish Quatro Palmas Veradero from Dec 22nd to 29th 2015. Everything was good room and food was OK until the last day. Checked out at 12pm and was promised a courtesy room on the first day to take a shower cause we were going to be picked up by 6:40pm from our hotel. The reception told us that there was nothing available and we should take a shower at the pool area outside. I wanted to get upset and scream at her. You don't say that to a Canadian and change on the last minute. Don't g [... read more]et me wrong the people are awesome but the services sucks. I just drink my mojito for the 6th times and got the courage to shower on the pool area and walk on the restaurant which do not allow people to walk wet on. Wanted to make a point and they were all scrambling when I walked wet and changing at the reception.

Hotel Villa Cuba: Travel Experience

Reasonably good hotel. Pools were nice, food was plentiful and of acceptable quality. Room was nice and room service was excellent but bed was uncomfortable. Checkout experience was terrible. Immediately as we arrived at the desk the chamber maid arrived saying that the bathtub mat was missing and if we didn't return it she would have to pay three times the cost. We opened our bags to prove that we didn't have them but we were told by the Public Relations lady that the maid would still be penali [... read more]zed and have to pay three times the cost from her own pocket. That is unacceptable.

Palma Real: FOR THE MONEY IT WAS GOOD

The service was slow. The food selection was poor especially after 11pm u could only get a hamburger or hotdog or cheese sandwich and one night couldn't even get a hotdog. There were times were you couldn't get food. The pool bar was awesome the beach was amazing u did have to walk to it but it wasnt that far and there was a bar right there. Was without hot water for like 3 days. This place was cheap but i paid like $600 for the week and was great for what it was a party place for me and my frie [... read more]nds and also included free admission to Club Havanna although the times we went there it was a sausagefest. I would recommend for party people .Its not for couples looking for 5 star bc it is anything but great but the location is awesome walking distance to town and you can eat out rather than have the same boring buffet menu.

Resonance Blu Varadero: Memories varadero

The hotel was great value. We got an amazing deal and traveled with the expectation that we would get what we paid for. I was extremely pleasantly surprised. The resort does need a bit of work but it really didn't bother us at all. The food was fantastic! We had brought our own condiments (ketchup, maple syrup, peanut butter) but really didn't need it. Cubs makes the best desserts :) donuts were so good! The drinks were great too! Especially the frozen Pina colada and mojitos. I had read many ne [... read more]gative reviews before going, and I am used to staying in 5 star resorts in Mexico...but I really enjoyed my vacation to cuba. I would definitely go back with my family again. Such a great value. I really don't have any complaints. The staff were absolutely amazing. So incredibly hard working and very appreciative.

Melia Varadero: Very Good Trip

Great beachfront and pool. Great hospitality by staff members. Nightly entertainment was good. The food was excellent the only thing was we had a hard time making reservations for the restaurants- could have been the time of year (Christmas). Overall, happy with our stay!

Paradisus Varadero: Good Resort

accommodation, food, diving all better than expected for Cuba. friendly staff, service is faster for those who tip. Exchange is bad at the hotel bank (65 CUC for $100.00 Cdn) Don't waste your money on a fishing excursion (not many sport fish on Atlantic side) Good variety of seashells on beach for collectors

Melia Marina Varadero: AMAZING RESORT; GREAT LOCATION!

The hotel had everything that we had hoped for & more! Staff, grounds, food all EXCEEDED expectations! Catamaran tours leave from marina at hotel. Day trips to Havana and Varadero were great! We will be back!!!

Resonance Blu Varadero: Fun But Needs Updating!!

Resort is very large, great pools, kids loved the waterslide however rooms need updating especially the bathrooms and we had a broken bed. Lots of places to eat however the specialty restaurants are not good. The kids club, pool activities and entertainment were great. Keep an eye on your belongings around the pool!!

Hotel Acuazul: good

Good but amélioration in cuisine Food is not very good........in room the mattress poor.......good music Nice spectacle outside Nice barmaid in the hôtel. .....SMILING People. CLAUDIO VERY smart. Good manager speak in english....

Barcelo Solymar: Fun in the sun!

The hotel wasn't the best, didn't have any hot water all week, food was pretty good and the beach was gorgeous! I wish the accommodations were a little better, service wise. And also I wish the same bartender, server and/or front desk cert worked no so stageared. Other than that the staff were nice and the people in the cities were friendly to Canadians!

Valentin El Patriarca Varadero: expectations surpassed

Our first trip to Cuba and we were pleased and surprised by the level of service we received at El Patriarca . The grounds were clean and tidy, the buildings all in good repair. The room we had in the 51 block, was very well decorated, very clean, and extremely comfortable. Eduardo, the food and beverage manager, is in the midst of upgrading menus, and sourcing of food supplies. Our room maid, Zoe, was exemplary and could not do enough for us. If there are any negatives, they would involve the s [... read more]pecialty restaurants and the food in general. We found the noise levels in the oriental restaurant well beyond comfortable. As well, the only staff member who expressed a "I dont care attitude" worked in that restaurant. The main buffet, has ample food, but it does get boring after a few days. All in all, we received an overall level of service, unmatched in any other resort we have been to. When you go to this resort, be sure to go to the lobby bar and introduce yourself to Justo. He is a wonderful person but also one of the most creative and entertaining bartenders I have ever encountered.

Melia Peninsula Varadero: Great first time in Cuba

Beautiful resort, great beach and very friendly staff. I would say the food was average but we could always find something good to eat. Really enjoyed the great service from staff, always there to help out with a great attitude.

Club Kawama: good value

the hotel room was very basic but clean, had all we needed. the pool and bar areas were very nice, not too busy. the beach was amazing. food was terrible but not worse than other places in Cuba. excellent value for a 3 star.

Royalton Hicacos Resort and Spa: The place to be for Christmas!

Great overall experience, treated like royalty every day of our stay. Staff and services 5 star. Grounds 5 star we used the sailboat and the took in the included snorkelling. So many choices to eat and drink. Rooms are tired although everything worked