Barcelo Gran Faro Los Cabos: Disappointed

I booked this hotel for our honeymoon three months in advance. It was for a Supreme Ocean View King size bed. When we arrived, they had no such room. We were put into a room with 2 doubles (not even queens). The Ocean View was a Palm tree. The next day they put us in a room with a King size bed, but with the same view. The service at the buffet restaurants was poor. No one had a smile on their face. In the a-la-carte restaurants it was different. Here they smiled and were glad and rushed to help [... read more] you. I never like to complain, but it was a very disappointing stay. It was the worst on my travels. Planning another holiday, but will make sure that things are different.

Grand Sunset Princess: Great resort

The grounds where very clean. Buffet was good but a la carte restaurant not so much. The staff was very friendly and helpful and the server very good. The rooms were clean daily. Overall a good resort I would go again.

Hotel Xcaret Mexico: Amazing Resort

The resort was stunning, the service was very good. Some language barriers , but nothing huge. The food was excellent. This resort defiantly puts a new spin on traveling to Mexico!! The parks were filled with amazing things to see and do.

Bahia Principe Escape Sian Ka'an: Great time!

Everything was great, staff is attentive, service is great, food as well. Was always too cold in the room though, could not control temperature....? Beach was nice although too many seaweeds due to high winds and waves....out of hôtels control. It was my first time in Mexico and not the last, rained for approx. 3 mins in 7 days... A la carte restaurants were amazing.... Beware of merchants outside of airport taking advantage of people who are not yet aware or councious of exchange rate.... [... read more]ended up paying $20 for a beer and bottle of water.....ignorance is bliss for some, expensive for others.

Ocean Riviera Paradise: Incredible Resort

My first large resort and I loved it. So much to do we didn't even do an excursion. Fully entertained and considering there were two days the resort was at capacity 2300; you didn't even feel it. Nothing was too crowded as there are 5 pools and so much to do. Loved the lil shops; loved the panio bar at night. The evening shows were so well done and produced and costumes were amazing. Every al cart restaurant was beyond yummy and plenty and devine. The butler service was suff [... read more]icient; they were very busy and not always available but we were patient. The mattress in the privileged rooms was the most comfortable I've EVER slept on. I'd love to know the make. The eco friend animals were an amazing touch. the sports and entertainment staff around the pools could not have been more friend and outgoing and entertaining. I just can't say enough. The grounds are incredibly clean and maintained and just transform over night every night. The staff and there has to be so many "overnight" are incredible.

Plaza Pelicanos Club: Good location

We enjoyed our two week stay. Very friendly staff, very clean resort, well maintained. Lots of fresh fruit, vegetables and fish on buffet. We liked the coffee and pastry lounge, played scrabble there each night. The lobby bar had hor dourves at 5pm. Very nice touch. This is a family resort but didnt feel crowded. For older ones there is an area around pool that was quieter. Location is excellent for walking to stores or mall, bus stop one block away. 10 pesos. My only negative, smoking is permi [... read more]tted around pool .

Ocean Riviera Paradise: Excellent Family Friendly Resort!

Our family had an awesome time here. The food was excellent and we were blessed by great weather. The room was clean and modern and we loved the hanging basket chair on every balcony. The setup at the beach was great but actual beach was not the best, not really suited for swimming in or snorkelling if you are into that. The awesome pools more than made up for that though. Would definitely return.

El Cozumeleno Beach: Beautiful Views from Room

This resort was OK! They were beautiful views from the ocean view rooms, we did get a free upgrade. Breakfast and lunch were good, dinner was a bit difficult sometimes. One buffet and one à la cart. We had the à la cart two nights and both are great meals but the buffet nights for dinner were lacking. The servers were amazing and attentive, the pool could’ve been cleaner, overall not a bad resort. Three stars at best !

Blue Bay Grand Esmeralda: Home away from home

This was our 4th time at Blue Bay. This resort never disappoints we absolutely love everything about it. We had no complaints from start to finish they were very accommodating. Service from house keeping to bar tenders fantastik. We cant wait to go back again in November.

Catalonia Riviera Maya: Catalonia Riveria Mya

Hotel for the most part is good but nothing better than a 4-star. Staff are friendly but rarely know a SINGLE word of English (other than the front desk and concierge staff). Food is good but variety other than 6 ways to make eggs Spanish-style and the like makes it difficult to say that the food variety is good. The food also lacks taste. The resort so desperately needs a chef to teach all of the cooks how to cook with flavor! Pools are good but the activity staff, again, speak no English  [... read more]so more than 60% of the guests don't participate in anything b/c they have no idea of what's being said.

Villa del Palmar Beach Resort: Good location

Upon arrival you never get a “ decent room. You have to argue for a decent room and always are moved around. Was told people on packages get the least desirable room. People who have timeshares get the best ones. You are inconvenienced for 2-3 days. The poorer rooms are not worth the money one pays.

Grand Sunset Princess: Great resort

Our stay here is was great. Travelled as a family with our 2 sons 18 and 19. We wanted a larger resort with lots of things to do as we were travelling with teenagers/young adults. There were lots for them to do but plenty of pools and beach chairs to choose from if we wanted a quieter spot.

Bahia Principe Explore Akumal: Excellent

We stayed at the Akumal in the Adults only section. It was right on the beach. The room was spacious with a partial view of the ocean. The room was thoroughly cleaned daily. In fact, I have never stayed at a resort where the maid service was so thorough. The food was absolutely delicious. It is nice to have the private buffet at the adults only section for breakfast and lunch. It looks out over the water. The selection was very good, replenished regularly and it is not overwhelming as a  [... read more]regular buffet can be. We had an a la carte each evening and all were very good. The beach sand is made from coral, so don't expect the soft sand of other areas. Water shoes would be an asset. There are lots of beach chairs and palapas. The resort is very large, but transportation to other areas for the evening meals is very easy.

Sandos Caracol Nature Resort and Water Park: Perfect Family Resort

The resort in a whole is amazing, but very big. So much for kids to see and do between the water park, the beach, the pools, just even general activities like walking or biking the trails! Animals everywhere! I would highly recommend this resort for families. We went with my daughter and grandson and it was definitely worth the experience. Since we are a couple in our mid fifties I doubt we would return as just a couple. The ala carts were good but the buffet was a little repetitive. However tha [... read more]t being said we never left hungry. Staff very friendly and attentive. Oh and the beds and pillows were probably the most comfortable out of any all inclusive we have stayed at in the last 10 yrs!

Dreams Jade Resort and Spa: Nice, comfortable resort

We really enjoyed this resort. Everything is centrally located and easy to walk to. The food was excellent. The best food and wine we've had at any resort. Service was always excellent, including pool & beach service. Rooms are spacious and beds are comfortable and resort is kept clean. The only thing lacking is a quiet pool.

Golden Parnassus Resort & Spa: Soso resort but very clean

We were there last week and we were a little disapointed. Not a Tropical feeling. Contry music and dance music all week. The resort is very small. After 2 days you get bored. The beach is WAYYYY to wavy and to walk along the beach is a Zero cause its very oblique. So hard on the knees and feet. Could’nt enjoy swimming the Blue ocean. Red flag all week 😢. Its is a Clean resort and very nice staff. Oscar at the buffet always had the way to smile and joke with us. Rooms were very clea [... read more]n but old. Food was ok but not alot of option in buffet. Restaurents were good. Weather was amazing all week. Had still alot of fun with my partner.

Las Brisas Huatulco: Jungle like Experience

We were at Las Brisas for 2 weeks and had a wonderful time. The resort is huge and is like being in a jungle. Beautiful gardens and trees/cacti everywhere. Rooms and all of the facilities were super clean. However we did experience a sewage smell in our room which came and went. Don't stay in room 2117! Most staff were attentive except for the Mexican and steakhouse restaurants. Service very slow and food mediocre. The Mediterranean was the best!. Beaches were beatiful and clean with easy acces [... read more]s and many colours of fish. Visit Santa Cruz a charming little village. Le Crucecita was too busy with lots of traffic. The stairs and shuttles got a little tedious after 2 weeks. And the rsort was just too big with rooms quite far from pools, beaches and restaurants. So would not return.

Barcelo Maya Caribe: Bad time to stay at this resort!

The hotel and beach are lovely and the food was excellent. Our first 2 days were wonderful at the hotel , and then guests started to arrive for a 3 night Phish concert that was held at the hotel . There were people using drugs in public places all over the resort during the day , and we were kept awake with loud parties on the lawn right below us that started around 2 am and went until 6:30 am one night , and 5:30 am the other 2 nights . There were people running around the grounds screaming an [... read more]d banging on doors and we couldn’t call the front desk from our room. Don’t go to this resort while Phish is playing if you want a relaxing holiday or if you are traveling with a young family .

Occidental Nuevo Vallarta: Great Resort!

Just returned from a 10-day stay at the Occidental Nuevo Vallarta. We loved the caring staff, availability of pool and beach chairs, clean rooms and hotel grounds (food served only in restaurants) and buffet food was enjoyable (could have had a bit more variety). Great nightly entertainment. We felt very welcome. We will not hesitate to return next year.

Occidental Tucancun: Great hotel

The staff were amazing and so helpful! We were a group of 8 people and everyone was so accommodating when it came to meals. The beach is beautiful and exactly what you think of when you picture the Caribbean ocean. The water was a bit rough, but still lovely. The rooms could definitely use an upgrade, but very clean and we were never discouraged when coming back to a clean and tidy room. The biggest complaint I have is that the pools turned all our white bathing suits green. I’m not sure if it [... read more]’s a chemical imbalance or algae, but it was less than desirable to swim in when wearing light coloured bathing suits. The hotel, however, did clean them and they are white again. Overall we had a great time!