Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Adam905  - 

Verified Purchaser

Muthu Playa Varadero: Horrible Resort Even by Cuban Standards!

I have been to many resorts in many countries, and to Cuba 3 times. This resort was the worst. Pros: - Food was okay.. But I still got sick.. So maybe not so good.. - An okay deal if you pay less than $500/week.. and don't mind coming home disappointed.. I paid $1100.. My friend paid $474 but had problems as well. Cons: - Staff were generally unhappy - Staff several times unhelpful on simple requests.. A glass of water, money exchange, a clean towel.. - Rooms electrical system faulty.. Fried m [... read more]

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Xiaoerinc  - 

Verified Purchaser

Melia Peninsula Varadero: Amazing Resort! Great experience!

The resort was great! People are very friendly! There was a small mishap with my clothes, but that was a misunderstanding and was handled very quickly. The Italian restaurant is not very good though, so I would not recommend going to that one and wasting your dinner. The Beach Buffet at lunch is amazing. Overall, it was an excellent time!

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KristenMa  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Amazing honeymoon

The hotel was absolutely gorgeous and the staff went above and beyond for us. The extra money for the diamond club is worth it, especially for the private beach. There was a private honeymoon dinner, we were a little disappointed with especially since it wasn't very private and just an average dinner. There was a problem with our room (folding, missing blinds in the bathroom) and they had us in a new room by 4 pm. But it was an absolutely perfect honeymoon!

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Jane1986  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Good resort

Everything was good only the beach was not to nice and clean, and I think is better to go there in another season it was very windy. The room conditioners are old. If you live tips they will clean you very well the room, the service is good. The beach bar is not situated very well it is not on the beach but beside.

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BobToronto  - 

Verified Purchaser

Melia Peninsula Varadero: Nice Resort

Resort landscape and architecture are great. open areas are comfortable. Room is clean but it is close the sea and need well maintainanance. Dining is good, too many choose, especially restaurants available. Too many funs there. Very enjoyable.

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Sassy Girl  - 

Verified Purchaser

Paradisus Varadero: What to Expect

The hotel was beautiful, the staff friendly and smiling, the beach wonderful. You would simply pick your spot on the beach and a hotel employee would set up your chairs. The water was warm, food was acceptable, booze was plentiful. The reason I rated as average is that the rooms were not vere comfortable. Our ocean view room was actually ocean front but it smelled terrible and I had to take allergy pills just to walk in. The bed was essentially two box springs. But all-in-all, it was a great 4 d [... read more]

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Mack  - 

Verified Purchaser

Paradisus Varadero: Superb resort!

Superb grounds and pools...and the most beautiful beach I have ever been on. The staff are fantastic -- the only problem is the front desk people are usually grunpy and not very helpful. But if you accept this, it's a wonderful place. The food is incredible (especially for Cuba) although the buffet is in many instances better than the restaurants that require reservations. In the buffet there are some wonderful and excellent servers -- check out LLeinis, Yanelquis and Eugenio. They will take won [... read more]

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Jilld  - 

Verified Purchaser

Blau Varadero: One of the best resorts in Varadero

Excellent beach area which is cleaned and raked each morning. Lots of huts for shade. Staff will set up and brush sand off loungers for you. Fairly calm waters unless there is a storm passing. We came after a storm, so there were waves the first day, then calm green flag waters the rest of the week. Free catamaran rides. You can pay to go snorkeling. We found 100s of beautiful shells in waist deep water near shore. Rooms clean, but basic. Make sure you shut your balcony door and put your room ca [... read more]

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Janec  - 

Verified Purchaser

Memories Jibacoa: Great vacation

Fantastic rep (Marina onsite). Main restaurant not good about knowing which items were Glutenfree. Al a Carter restaurants fantastic! Terrible Aquafina classes - staff should be trained; guests should be taken out first time in reef to show them what to do and more importantly, what not to do (or the reef will continue to be destroyed in that area). Nice to see couples walking around hand in hand. Fantastic service from trip central rep who booked my trip

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Miss M  - 

Verified Purchaser

Roc Barlovento: Excellent Resort

We had a very good time, dining was clean - food was fresh and very good. The grounds were very well kept. Rooms were spacious and maid service was very good. Lobby bar was excellent congrats to the bartenders for mixing excellent tasty drinks. The coffee bar in lobby area made very good coffee the best I've tasted so far. The reception area staff spoke good english and tried their very best to please everyone. The beach was well kept and the chair guy managed to keep everyone happy even when so [... read more]

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Shivrampy  - 

Verified Purchaser

Barcelo Solymar: You get what you pay for

All in all this was a good trip. Would I go back to the Solymar side probably not, but maybe the Arenas Blancas side.... Pros: - great beach with lots of chairs and shade umbrellas - if you're interested in partying this is the place to be, there was a party by the pool every night - walking distance to the town - the lobby with the hanging vines is beautiful - able to go between the 2 resorts Cons: - the food was as to be expected but we found things to eat - the resort needs maintenance (ext [... read more]

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Lenka  - 

Verified Purchaser

Memories Jibacoa: good

Best location. Nice service. Food always fresh. Ocean view amazing. Rooms are in good condition . Cuban people are the best. Cac currency is expensive. Not enough table to eat outside always line up. Massage is expensive. Fresh fish every day. Milk products good.

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Kcb123  - 

Verified Purchaser

Palma Real: Let's say the hotel is a little tired

The hotel needs some maintenance. The grounds are well kept and the pools are clean. Everything in our room worked, and we lacked hot water only one day. Not a big deal for us. Food was quite good and comparable to other three star hotels in Cuba. Lots of fruit and vegetables each day. Service was slow in the dining room and staff did not seem to happy with their work. Sadly this hotel was overrun by many Canadians from Quebec who behaved very badly, including fighting and arguing loudly in the  [... read more]

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Michou  - 

Verified Purchaser

Los Delfines: LOS DELFINES

Wonderful helpful staff; home feeling, friendly tourists; food not bad and good variety; lots of imagination with preparation of meals, given the lack of products; the grounds were always well maintained and there was never a shortage of fun and entertainment;

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Tigerterri  - 

Verified Purchaser

Starfish Cuatro Palmas: not sure what all the hype was about

was really impressed by all the raving reviews, but not sure what all the fuss was about, we are used to staying at low budget resorts in cuba, so this was a step up for us. we splurged on ocean view. first room, first night was very very loud (from nightly show), in the morning they changed us, second room wasn't much better...we just dealt with it. Food was ok, always choices, but usually the same every day. Dec 24th dinner was very good, included lobster at buffet. was probably a little bette [... read more]

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Roro  - 

Verified Purchaser

Hotel Tuxpan: Friendly Staff

Arriving to the hotel was great experience. The only concern was the cleanliness of the rooms and the lack of Internet wifi service. But good for the price we paid. Loved the beach location. Loved it.

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MicD  - 

Verified Purchaser

Melia Marina Varadero: Excellent resort for the price

We enjoyed this resort very much. All the staff were GREAT! We found the hotel very clean especially our room. Our maid was amazing! The entertainment was second to none. The bartenders were all fabulous, especially the staff at the swim up bar.

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Hanka7  - 

Verified Purchaser

Occidental Arenas Blancas: Location, location, location... and more

It was my 6th time at this particular hotel. And I can see another visit coming... First of all the location is just perfect - so close to some of the main Varadero attractions: Calle62, Josone Park, Beatles Bar... also some good restaurants /Barbacoa, The Fondue, etc/. Also you have the use of two hotels: Arenas Blancas and Barceló Solymar, so here you go - double the entertainment, dining choices, double the fun. Arenas Blancas is the quieter of those two, Solymar being the party place with s [... read more]

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Sharib  - 

Verified Purchaser

Palma Real: Terrible Resort

Rooms at hotel had visible mold in them and they would not change them, received one bottle of water and if you wanted more you had to pay for it. Not sure when you book what "All Inclusive" means. Hotel was run down. Would not recommend this hotel to my worst enemy.

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QBDAVE  - 

Verified Purchaser

Melia Varadero: Good Stay But Needs a Facelift

Good News - Staff/Service - Shows - Alcohol selection (nice surprise on red and sparkling wine....not so much on white wine) - Beach and amenities - location - TV Content Selection (nice surprise!) Bad News - Food (best food was at the outdoor Trinidad restaurant) - Room issues (water pressure/temp....air conditioning) - Overall outside appearance (needs a major face lift) Overall we had a good time

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