Melia Las Antillas: Amazing beach!

Hotel and staff were friendly and always helpful. Resort is a bit out dated but kept very clean with good upkeep. Food was good and well prepared everyday. The beach is amazingly beautiful, we spent everyday there. There is no swim up pool bar, but there is a bar right next to the pool. Also, there are not a lot of shade options at the pool.

Paradisus Varadero: Absolutely stunning property and beach

The resort is located on a fantastic portion of Varadero’s beach and the grounds themselves are absolutely wonderful. We had a beachfront room, which is literally 10 feet from the beach making for very easy access and gorgeous views. The kids club team are an absolute treasure. Our kids loved spending the mornings with them and had very enjoyable experiences. This is unfortunately where things take a turn. On our second night, we visited the Japanese restaurant where we (and the tab [... read more]le adjacent) encountered cockroaches emerging from the hibachi table while the meal was being prepared. Literally crawling out of the table an onto the eating surface! This is the most disturbing thing I’ve ever experienced in a food service setting – People were rushing for the exit as if there was a fire. After abandoning the Japanese a la carte for the main buffet, we reported the issues to a gentleman who was a food service manager. He assured us this unheard of and must be an isolated incident……regrettably no less than 10 minutes later we found yet more roaches crawling on the wall beside the pizza station!! The staff seemed oblivious to the problem this posed and took no steps to close the area for cleaning, shoo them away and get back to serving was the order of operations. I approached the gest services manager about these issues and advised that we would not be eating on resort for the remainder of our stay. To the credit of this manager, she immediately made arrangements for us to access The Reserve for all meals and pre-booked our evening meals at the Reserve a la carte offerings. The difference in cleanliness and overall upkeep is literally night and day. The Reserve is spotless, all food service areas are immaculate and we had no worries or sight of further infestation. In closing – It is a beautiful location and grounds. Unfortunately, at the main buffet and a la carte areas, there is a serious lack of sanitary standards combined with a staff attitude that allows the issue to continue.

Melia Marina Varadero: Melia Marina Varadero Cuba - 04MAY2023

We have been to Varadero many times, staying at deferent resorts. This resort is located at the end of the Varadero peninsula, overlooking the catamaran marina. We were a group of 6, 2 couples chose the Level package and 1 Standard. The Level package allowed us to access to roof top Level restaurant for any meal and the food was good …. Not busy this time of year. Expectations of 5-star restaurants in Cuba is unrealistic, but this resort had really good A la carte meals in the evening. As  [... read more]always, there were shortages of certain types of foods. Comparing this resort to others, they were above average. We always had water, beer, and clean beach towels in our rooms. The staff tries hard to please guests with requests. The beach was a short walk over a bridge, you could also get a ride on the extended golf cart if you waited. Not really an issue. The two pools were large and warm. The highlight of any Varadero trip would be,” The Beatles Bar”. Live Rock and Roll music from 9-12. All 6 of us piled into a convertible for $30 US and headed into town for dinner and drinks at El Rancho, across form the bar. Overall, it was a good stay and we enjoyed ourselves

Paradisus Los Cayos: Modern simple no frills, nice beach

Very important to bring increments of $5 bills, i made mistake of bringing 20's and 10s as hotel would not change canadian money into CDN. So had no choice but to tip big $10s and 20s ....cuban money is too low in value - workers prefer cdn US and Euro...so regarding tipping, important to plan ahead. Nice hotel, modern, Food is better in ala carts, Japanese was great. Due to low season, not much food was available, When arriving, fridge in room had no water or drinks and no coffee pods, so  [... read more]to have coffee had to go to bar and drop $5 tip. Prefer adults only resort. Beach was amazing, that is what carries the resort. Not enough to bring me back to this resort. Because dining is importsnt to me as well. Aquasize on beach was good. Better food options is very much needed at this resort, a little overpriced for what you get in return.

Paradisus Rio De Oro: Beautiful Resort!

We knew what to expect, only the best, another amazing stay! It’s our fourth time visiting this resort. We were welcomed by Lina’s amazing and efficient team! All staff members should be recognized for their professionalism and their impeccable hospitality! The presence of the general manager was much appreciated. José took the time to go around and talk to the tourists on how things were going, same as for Lina. Food was really delicious! From pork, lobster tail, chicken, beef and fish [... read more]! As for wine; white, red, rosé, and sparkling wine were all available! Nice variety of drinks! Every night on the RS side, talented entertainment were scheduled! Check the daily activities posted. We enjoyed a nice walk in the nature with two energetic resort animators. Cuban day is on Wednesdays with very good food and entertainment on the main side beach! Liked the small catamaran ride! We also went to the market at Guardalavaca. Snorkelling was good! We saw lots of fishes and corals. Thank you to all for the amazing vacation!

Paradisus Princesa Del Mar: Pools are amazing

We went for the Royal service, but it’s definitely not necessary. We didn’t receive many of the ‘perks’ that were supposed to be included. The food is awful, but that goes for everywhere in Cuba, as far as we could tell. The pools at this resort are amazing and most of the time very few people were in them. The beds are hard as rocks and the room was decent. The beaches are great and the water is fabulous, even in May.

Melia Las Americas: Amazing Resort

We spent our 52 Wedding Anniversary at this resort, all set up by O’Neal of tripcentral, the Cuba staff at this resort made us feel welcome and at home. Services at this resort are incredible.l would stay here again

Sol Cayo Santa Maria: he best birthday ever

the Staff, the food, the rooms every thing was super, This was my 3 rd time and didn't disappoint me. I can't say enough about the staff they are always there to help you no matter what it is and always with a smile.

Melia Marina Varadero: Melia Marina Veradero

Hotel had a nice view of Marina. This Hotel is not on the beach, it is across the street. Our room safe didn't fully lock and 110$ went missing. It was reported to staff, no report was taken. Staff not concerned. Hotel elevator hardly worked, we were on 5th floor, lots of stairs to walk. Food was rice, beans, cooked pumpkin, lots of cabbage. Its Cuba, we don't expect gourmet food. View was nice from our room, hotel room was clean. They prefer American $$ and credit cards, you are billed in [... read more] ||USA funds on your card. |The airport does not accept Cuba currency to purchase anything, so if you have any left over, it's a souvenir.

Melia Marina Varadero: Elevator hardly worked

Hotel had a nice view of Marina. This Hotel is not on the beach, it is across the street. Our room safe didn't fully lock and 110$ went missing. It was reported to staff, no report was taken. Staff not concerned. Hotel elevator hardly worked, we were on 5th floor, lots of stairs to walk. Food was rice, beans, cooked pumpkin, lots of cabbage. Its Cuba, we don't expect gourmet food.

Sol Palmeras: Amazing resort

Hotel was great second time going there with my wife. We enjoyed the a la carted restaurant specially the Italian restaurant. The entertainers were amazing it was good to see familiar faces. I will be coming back again with family

Paradisus Varadero: Overall 4*

Staff are super friendly! The rooms are large! The pools and beach are amazing. I wish there was more food selection but I understand with the food shortage in the country I can’t complain, food tasted good. I wish there were more different activities everyday instead of the same thing everyday basically. Also I was disappointed all the water activity facility was closed? Also I was hoping nightly entertainment was going to be big shows, but maybe because it was off season they were smaller sh [... read more]ows. Overall 4*

Melia Cayo Coco: Nice but not a 5 star

Good service and the staff are incredibly friendly however this is definitely not a 5 star resort. The pool is filthy and also has broken tiles all over, the gazebos around the pool are falling apart and have exposed nails all over them, they’re also never cleaned and are filthy. However the beach is beautiful if you prefer that. The food is meh, not great, but not terrible either. The upgraded rooms are very dated, but certainly not bad at all, they’re kept clean.

Paradisus Princesa Del Mar: Beautiful resort!!

Looking for great sun, lots of ocean, long sandy beaches, a variety of pools ,and extra friendly staff...Paradisus is your place. Leo was our concierge and the best ever to look after all your needs and to make a-la-carte arrangements. The Cuban government need to step up their trade with other world countries. Their people live in poverty and this affects what Cuba can offer tourists. Red, white wine and champaign were almost non-existent as well as many cocktail ingredients....lots of rum! Eve [... read more]ry meal looked like the last....no variety. Beef in Canada can be AAA quality...beef in Cuba must be DDD quality. My heart goes out to the staff who have to serve these meals. Cuba...you have great resorts and staff ..Improve your trade relations and bring the resorts and amenities up to a realistic 4* and 5*...right now, they are nowhere near 4* designation. AirCanada and other tourist agencies need to seriously re-evaluate their rating systems!!!

Sol Cayo Santa Maria: Sol Cayo Santa Maria 2023

Well....Cuba beaches are still the best....for sure. Drive was smooth to the resort....good tour guide on the way to the resort and back as well. The food was basic and very limited...breakfast was good...outside of that...the next 2 meals ...noon at the beach bar and supper was different every night due the low numbers of people at the resort. Room were nice ...basic but nice... Entertainment was nice...very limited but they always had something at the lobby bars. The bartender were ex [... read more]cellent...quick service...minor issue ran out of beer one night and rum another night but was filled up by next morning . Question...would I go back,,..I am one to always go elsewhere but what this resort offers and the nice quiet time... I would go back.

Melia Cayo Coco: Melia Cayo Coco

It had excellent staff who were very helpful and prompt at dealling withneeds and issues we needed help with. The resolt was clean indide and the prprttu out side as well. Note my etesight is poor and may not always write well. Beach was very clean and beautyfull. Pool was excellent.

Melia Internacional: Good resort

The infrastructure is very good beautiful But Needs more attention to the maintenance Some fixture are broken The cleaner are very good The food is good But the services at the restaurant the waiters are not friendly and a lack of clutery

Melia Marina Varadero: Poor resort

I suspect this was once a good resort but not now. The chairs in lobby were ripped and stained, no umbrellas around the pool, food and alcohol very limited. Beach restaurant not open. The beach, however, was beautiful. We had a room with a Marina view which was nice. Would not recommend.

Melia Cayo Coco: Great place for a relaxing vacation

Spent 10 days in April at this resort and will definitely return next year. The staff are amazing, so helpful and friendly you feel like you’ve known them all your life. My room was newly renovated and very comfortable. The food was great. The beach beyond beautiful.

Melia Peninsula Varadero: Good Resort

Given the fact it is Cuba it is a bit lacking on stuff. No butter but lots of bread. Also the resort had done its best to accomidate us but with the embargo its hard for them we get that. The staff were great except on e bad encounter which Victor the food and beverage manager rectified promptly. Good vacation otherwise now we are looking forward in our booking with Trip Central to Mexico last day of Aug. Plan on a trip to Cuba next year. Till next time. Chanse and Stephanie