Club Amigo Atlantico Guardalavaca: We had a lot of fun Food was not great but ok
Grounds were lovely staff friendly dining room decent pools beautiful. Beach outstanding activities fun. I would say overall the place is somewhere I would go again and invite friends. The market had lovely things and the opportunity to do things was all at our fingertips. Loved the dance lessons and exercise classes the shows were fantastic and the weather a1. Hoping to return next year for longer stay
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Bhodkin -
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Club Amigo Atlantico Guardalavaca: It was OK...
I went for a low price and knew the Amigo was 3-star. In that sense I can't complain...got my money's worth and escaped this terrible Canadian winter. As always, the Cuban people are delightful. I especially appreciated Angel and the other Sunwing rep and Yorgan (name??), the excellent guide on the very good trip to the Cuban countryside. One piece of advice for Amigo management: for heavens sake Get A Decent Map! It should be on a full sheet of paper and should be drawn in accurate conventional[... read more] top-down fashion, not a design-based 45 degree slant. I am good at reading maps, but couldn't decipher this one.
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Angelhair -
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Starfish Varadero: disappointing resort
Check-in was long with no order of clients waiting at counter. The grounds for the hotel were very large and unsafe to walk by yourself in the evening, although there was security a the beach during the night. The food was very dissatisfying. No pasta bar, although their was pasta on the buffet, but the sauce was similar to tomato juice. Only one breakfast station with very long lineups. French toast appeared to be deep fried and syrup was red coloured water. Pork was edible, although the chicke[... read more]n was not fully cooked. Salads were not available, although lettuce was used to decorate some serving plates. Coffee came out of a machine, but I brought my own. There was a freshly squeezed orange juice machine. Room was satisfactory with a balcony and view of ocean in the distance, but towels were scares and although washed, appeared dirty. The bed only had a sheet and very thin cover. No blankets. We had to run after those, as we had to for towels and toilet paper. No coffee machine in room and no bureau in main living area. TV was very old and remote did not work. Hair drying was very ancient with little power. Toilet paper was a high commodity and some bathrooms on the resort did not have toilet seats. Elevator only in main Lobby area and if you were on the 3rd floor you had to take the stairs. No activity during the day, as advertised, only music at one pool and some in the main Lobby, which was pleasant. The hotel would not take a credit card or bank card and only dealt in cash currency. This was a big problem as one had to take a bus to town to a bank and wait 30 minutes in line.
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Smilymikes -
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Club Amigo Atlantico Guardalavaca: Club Amigo Guardalavaca
I have been at this resort for 5 + years. I will go back there again for the next 3 years till I retire from work. Then I hope to spend longer vacations in the area. I enjoy the people the service. the staff was wonderful. The resort was also great.
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Frequent flyer -
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Club Amigo Atlantico Guardalavaca: excellent value for the money. Great resort
This resort was great. The staff and services were better than I have had at higher star resorts. I would recommend this resort to my friends and family. I was there with 5 others and everyone felt the same.
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Md197 -
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Starfish Varadero: Terrible - requested a change immediately
Hotel was empty, workers everywhere and under construction
front desk couldn't be bothered to help us
and the buffet was dirty and very little choice
we didn't expect much from a 3star but this was terrible
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Dora22015 -
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Carisol los Corales: Quiet and friendly
"Amigos Carisol - los Corales" these are two hotels for the price of one that share the beach area. One is able to use the two hotels' facilities and walks are accessible between the two resorts from the inside (making it safe) or from the outside road.
It is located inside of a National Park, giving the opportunity to hike, bike, walk or horseback ride. We were there in February and the soil was very dry as it had not rain, therefore, it did not look lush or pleasant to the eye, which was ok!. [... read more]The mountains are on one side and the Sea on the other side of your peripheral view.
The rooms are kept very clean, the grounds are maintain, ensure to bring water shoes due to corals and stones on the beach.
All of their employees are friendly and work hard, people enjoyed their presence.
The food was good and had a variety of choices, the dining rooms and lobby areas are clean.
Not able to comment on the nightly shows that are share between the two hotels (e.g. one night at Carisol and the other at Los Corales) because we retired early at nights.
Due to the fact that it is located on a National Park and at the border of Guantanamo, there is no night life or markets around it, the nearest city is Santiago de Cuba at approx. one hour. There are a lot of retired couples and singles that are repeated customers, some have visited for the last three and some for up to ten years and stay from one up to three months to enjoy the sun, they all know and enjoy each other, nice to see! Unfortunately, the resort is open only from November to March or May after that they close for the rest of the year.
This is a place for the person(s) that wish to rejuvenate and gaze at the sky full of stars at night, it is not for everybody, take the experience and enjoy it as it is, Cuba!
This was our first visit to this resort in Santiago de Cuba, we certainly enjoyed it and were pleased with the service and location of this three star resort that it does make you say: I will come back!
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Haleyk -
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Club Amigo Atlantico Guardalavaca: Better than we expected
In our opinion, this hotel was worth the price. We updated our room to a villa (which makes a huge difference) but everything besides that was great! The food is what you would expect in Cuba but the service was good. Right by the beach and plenty of pools!
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Rtravels1000 -
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Carisol los Corales: Hotel So So, Weather Great
Just returned from our second trip to this hotel, last time we stayed on the Los Corales side, this time on the Carisol side. Both are similar. The hotel is in need of repair, especially walkways and lighting (take a flashlight). Don’t go here if you want a 4 or 5 star hotel, but if you want great weather, friendly staff, ok food and drinks for a cheap price then this place is for you. Lots of retired people go here for a month.
The pools on either side of the hotel are clean and nice, but th[... read more]e tiles and concrete around the pools could use repair just like the walkways. There is a Kids club building beside the pool that is used for washrooms and towel distribution, however not much activities for the kids.
The beach is beautiful and the water was warm. Lots of shade and lounge chairs. There is a lot of coral rock in the water so you will need water shoes. There used to be a lunch snack bar at the beach when we were there in 2012 but hurricane Sandy destroyed it. The 1st week they had a little grill that served hamburgers and hot dogs but they closed it and had a wonderful girl named Suramy delivering hamburgers and hot dogs from the restaurant. There is a bar at the beach (open 10am to 4pm) so you don’t need to walk far to get a drink. Water sports include kayaks and peddle boats that you just take out anytime they are available. The hobby cat rides are free but you need to book in the morning at about 9:30. There is also snorkeling equipment included. You can book diving trips ($) that go out morning and afternoon. You can walk the beach for quite a distance, but once you leave the hotel area there are many locals that are asking for clothes, soaps and food. This area was hit hard by Sandy so if you have any clothes in your closet that you don’t want anymore take them with you to give away.
The rooms are old but clean and an OK size for sleeping (hard beds). The bungalows are twice the size and I recommend them if you are travelling as a family. You can book one for 10 pesos a night depending on availability. The room safe is 2 pesos a day. We got one because the patio door only had a bathroom passage lock on it which we discovered when we locked ourselves out of the room and the maintenance guy just stuck a piece of wire in the patio door lock and opened the door. The closets in the rooms are OK, but take hangers with you ore you will be living out or your suit case for your stay, which is OK for 1 week but not 2. There is only 1 small desk / dresser other than the closet, which only has enough space for 1 person to put shorts and T-shirts etc. Our AC worked great, however a lot of other people complained about theirs. Our bathroom was small, clean, functional, good water pressure and lots of hot water. Rooms are hit and miss though, some have a musty smell, mold, AC’s don’t work and sewage smells in the bathroom, so it’s hit and miss. Go back to the front desk ASAP and request to change.
The food is for the most part good, you won’t starve however you need to get to the buffet within a half hour after opening or you might miss the good stuff. A note about the bread, it is to die for my hats off to the baker as there is a good variety and lots of it. For breakfast you can always get eggs , omelettes and bacon from the grill. The pizza at the pizza restaurant is good. They wait your table, no takeout which is too bad. The ala carte restaurants in the evening are OK however we only went to the seafood restaurant as it was on the Carisol side and the Cuban is over on the Los Corales side which is a bit of a hike in the evening. You can only book the restaurants for that evening in the lobby from 10:30 am to 11:30 am and you have to decide what you want to eat when booking. We were always at the beach at that time so it wasn't very good for booking.
The staff are all friendly and for the most part try to go out of their way for you. Some that are fantastic and need to be mentioned are Suramy who worked in the pizza restaurant, lobby bar and delivered food to the beach, Maiby at the pool, David at the buffet restaurant, Francisco at beach bar, Ranaldo at the lobby bar and Mida in house cleaning.
The cleaning around the hotel pools, walkways, public washrooms, grounds, beach and lobby is poor at best. Garbage cans, floors etc should be cleaned a couple of times a day instead of every 2 or 3 days. Also someone should clean the animal poop off the walkways as it is a hazard in the dark or if you’re not watching out for it.
There are a few excursions to on but good luck to finding someone to book them with. Hit and miss. A must do is swim with the dolphins it is good and only 35 pesos. Oh and if you like to bicycle this is the place as the bikes are in decent condition and the roads are almost traffic free and scenic.
To wrap up if you want fantastic warm weather (30 day 20+ at night), no bugs (take spray anyway) and go with the expectations of a 2 star hotel then you will have a great time. For the money you won’t go wrong. As a side note don’t book at the Costa Morena down the road pay a little more, as we met a couple that spent a week there and a week at Carisol and they said this hotel is like a 5 star compared to that one. We had a great time and ill go back in February or March again.
Enjoy!
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Gret14 -
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Club Amigo Atlantico Guardalavaca: good value
The resort was bigger than I expected. It had lots of hot water. The food was good and nice variety but the buffet room was more cafeteria style and sometimes there were lineups. Four lovely pools. Hang onto your beach towels as they ended up disappearing and there is a payment at the end of your stay if you are missing yours..The night time shows were mediocre....
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Cherrybomb -
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Hotel Caracol: Amazing resort!
Beautiful grounds, very friendly staff, family and child friendly. My only complaint is I found the tour guide lady gave a very enthusiasti welcome on the bus but afterwards she was not very clear about how to set up any excursions or to reach her on the phone. I also highly recommend that anyone who loves swimming the ocean takes a trip to Coco beach - because the reef isn't there the water has less seaweed and is a nicer swim.
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Lady M -
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Club Amigo Atlantico Guardalavaca: Resort was good rooms only about 1 1/2 star
I thought the grounds were very nice along with the beach area people very friendly. Was very disappointed with room paid to upgrade room for ocean view with balcony room we got was right in bar area no balcony very noisy curtains were half off hocks no drawers for clothes light bulb burned in bathroom over sink never got replaced,kept running out of hot water.Buffet was good, good variety of food, alacart restaurants were very good. Overall enjoyed our stay. Weather was excellent. Shows at reso[... read more]rt were also good.
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Brew -
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Carisol los Corales: Not bad
Good weather and a fun cat cruise. Breakfasts were good. Stick to the grill for lunch and dinners. Some dishes otherwise not kept hot. Really good coffee. I would return for the right price only.Thanx
This place is beautifull, I stayed in a bungalow by the beach. Well kept and clean and very quiet. The grounds are well maintained, but dry as not much rainfall. There are animals roaming around at night, mules and horses, and some dogs. The beach is nice and the snorkeling is great , saw some nice colorfull fish. I did not go in the pool, but looked very nice and clean. The meals were good. but you had to get there in time as the food went fast. In some areas such as the grill for eggs and pizz[... read more]a, needs more staff, as there are line ups. Only one complaint is trying to change money at desk, very hard to get. I complained to the manager that no one would get tips. He understood. All in all ,would return.
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Daina -
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Club Amigo Atlantico Guardalavaca: Carefree week at the beach at a friendly resort
We have stayed at this place many times over the years, and it gets better (especially the food- now much more colourful vegetables and more variety). Three resorts in one, with a room options ranging from plain to fancy. There are 3 nice pools (2 with swim-up bars), about 10 restaurants/snack bars, high quality daily activities (such as stretching and aqua-fit) and nightly shows, several nice beaches, loaner bicycles and motorbikes for rent, aquatic equipment in good condition (sea kayaks, peda[... read more]l boats, catamaran) and a large campus that gives you a chance to walk as much as you want everyday. Kitchen staff working on improving the vegetarian offerings.
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Paco -
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Club Amigo Atlantico Guardalavaca: good place to stay .. friendly staff
the standart rooms were small , but Villas was amazing , the beech was fantastic .. programs were good .. however food needs improvement and the reception area needs more staff to help the clients ..overall was good ..
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BrianK -
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Club Amigo Atlantico Guardalavaca: Clean well run property
My wife and I enjoyed our week at Club Amigo Guardalavca, north east Cuba. We were surprised at the line-up for meals. The staff are well trained, friendly and welcoming. It is a safe, happy resort. Give it a try!
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Sunshine Girl -
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Club Amigo Atlantico Guardalavaca: Awesome Vacation
We stayed at Club Amigo for the fourth time January 19 - February 2, 2015. We had a marvelous time. We stayed in the barracks where we have noticed many upgrades done since last year lots of fresh paint and the bathrooms have new toilets. We always hot water for showers and maid did a wonderful job keeping our room clean. The food was good, always something to eat. The bungalow section buffet is the best for breakfast, dinner and supper just have to get there early to avoid the linups. The best [... read more]place for drinks is the Pirate Ship, the best rum punch and pina coladas.
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Liz w -
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Club Amigo Atlantico Guardalavaca: great resort
we went here from Jan 26 to Feb 9 we had a great time the staff was always helpfull ready with a smile , the only down side was the rooms, the are dated but with a little face lift they would be fine. We will be going back.