Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Jenna  - 

Verified Purchaser

Melia Las Dunas: Great resort!

The grounds are beautiful and the staff are extremely pleasant and helpful! Rooms are outdated but they keep them clean. Big resort so some walking is required. The food is as expected. Not the highlight of the trip but they do try. They have freshly grilled meat at the buffet and fresh hamburgers at the snack bars. I found the ocean so/so. There was a lot of seaweed and the waves were rough and extremely salty. Never seen chunks of salt so big in an ocean before. My son had to see the resort  [... read more]

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Ron and brenda sturino  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: very tired resort...

the staff was amazing..but thats where it ends...rooms are very tired..we had no water in our room for the first 2 days, no beers or soft drinks for the whole week in our room bar fridge.. there was no coke offered for 70% of the time we were at this resort.. they ran out of vodka for most of the time we were there, ran out of tonic water, no orange juice at bar or for breakfast, no cereal was offered at breakfast , toliet paper was used as napkins for most of the week, last 2 days we had real  [... read more]

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Different now

We have been in this resort four times before but this time was different. The resort just opened after covid so half of the resort was still closed. We received a la carte dinners every night and the food was very good. Not the same with the drink selection at the bar, which was very basic. But the bartenders were excellent and entertaining as always, and we had a good time at the bar every day. The biggest change was that Cuba devaluated their currency and the only acceptable payments anywh [... read more]

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Private  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Nice resort

Rooms and beach were ok but food was horrible and was being cross contaminated. For example chef was making a chicken and he was using the same fork to pick up the raw and cooked meat , Not many vegetables or fruits for the vegan and vegetarians. Workers were sweet and nice . I made the suggestion to keep some vegetables and fruits separately for vegan and vegetarians

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Great hotel

Great hotel, service and an amazing beach, which are my top priorities for a great vacation. Cuba is always a little tricky for vegetarians, but the food at the buffet was good. Pool side snack bar had great service and offered veggie sandwiches. The restaurants however weren’t very good. Not sure if the regular chefs were on vacation that week but was very disappointed with the food. Overall we had an amazing time

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Great hotel

Great hotel, service and an amazing beach, which are my top priorities for a great vacation. Cuba is always a little tricky for vegetarians, but the food at the buffet was good. Pool side snack bar had great service and offered veggie sandwiches. The restaurants however weren’t very good. Not sure if the regular chefs were on vacation that week but was very disappointed with the food. Overall we had an amazing time

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Terrific vay-cay

Cuba’s beaches on the Cayos (islands), in this case Cayo Santa Maria, are beautiful - sand like light beige icing sugar and the smallest amount of seaweed (not like the Mayan Riviera at all). This small, adults only resort is very quiet, relaxing and laidback with entertainment every night and a staff that can’t do enough for you. Will return.

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Beautiful modern resort

We were quite surprized at how beautiful this resort is. Our room was huge - two bathrooms both equiped with walk-in showers - a jucuzzi tub g- an open living space with big screen TV and walk out balcony. The resort is clean and well cared for however we did not get to experience the whole resort as a lot of it including the huge main pool was closed and a lot of restaurants as we were a week early before everything was opening with the expectation of the start of their busy season. Service  [... read more]

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Kmoharley  - 

Verified Purchaser

Melia Buenavista: Relaxing at its finest!

Really enjoyed this small all inclusive. Food, beach, staff were all amazing, room was spacious and clean, al a carte restaurants were very professional, great menu and excellent staff, felt like casual fine dining every night! 24 hour wood fired pizza, burgers, paella was a real treat. Great for snorkeling with a reef right off the beach, felt very safe. the beach was unbelievable - three separate beaches all providing different options, including a more private area for those wishing to sunba [... read more]

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Desjluc  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Amazing Resort in Las Bruhas

Would recommend without hesitation to stay at the Grand Aston Las Bruhas in Cuba. Beautiful grounds, food is good, workers are extremely helpful, room are clean and bright. Con was that there were sand flies, be sure to bring bug repellent. Flew with OWG, and took Select class option. Note that seats are really not comfortable but staff on flight are amazing. I would not recommend buying the ‘Sélect class’ option in Cuba coming back as it was not honored (no beer or wine and no blanket [... read more]

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Sharing Is Caring  - 

Verified Purchaser

Valentin Perla Blanca: Resort reopens

The resort was at 10% occupancy when we arrived. It reopened ( after Covid) 12 days before our arrival. Needless to say, we were treated really well and the resort property/ beach was beautiful. Was disappointing that we booked “ privilege package” because we did not know about the low occupancy. This was a waste of 500 per person and not necessary .Wish travel agent had told us.

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Elli  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Different experience

I would 50%refer people to this resort, and I'll explain why. Negative 1st the food was 90% PORK of some kind, saw chicken only really at the snack bar by the beach 3 to 4 days in a 7 day stay, I saw turkey 1 at the snack bar, and couple times saw beef at the dinner buffet maybe 2 to 3 times. There was seafood pretty much every night. But what was there 24 for 7 was PORK. Becuase of this it made it extremely hard to eat here since me and my family don't eat PORK whats so ever. If you are r [... read more]

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Burger5588  - 

Verified Purchaser

Valentin Perla Blanca: great place

Excellent staff vacation was from nov 11-18 2022 when we got there we had just found out that the resort had reopened on nov 1 WE HAD RESERVED A FEW MONTHS PRIOR AND WHAT WOULD HAVE HAPPENED IF THE RESORT WAS STILL CLOSED ?????? Because of nov 1 opening some services were not opened Buffet restaurant closed all week but opened on nov 17 our last full day. Only 2 a la carte restaurants opened but they changed their theme every day It was difficult to get our Lobster dinner as it was  [... read more]

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Rick  - 

Verified Purchaser

Dhawa Cayo Santa Maria: nice resort great people maybe a 3star at best

beautiful grounds all the staff were great to deal with, the cleaning staff did a good job on cleaning the rooms ,the food never changes typical Cuba fish and pork I would rate this 2 or at best a 3 small resort inexpensive therefore many Cubas use it for there holidays for 3 days we had 40 use the place for a conference ?there are much better places to stay in Santa Maria

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Janine  - 

Verified Purchaser

Melia Las Dunas: Second stay at this beautiful resort.

Great hotel with friendly and helpful staff! Adequate assortment of food even for vegetarians! The rooms are large and comfortable. The only complaint is the low water pressure in shower. The beach is wonderful! I would recommend this hotel

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Wonderful stay at our favorite resort!

We have been coming here since 2014 (this being our 10th time) and we totaly enjoyed ourselves. Friendly and courteous staff, cleanln rooms, beautiful grounds, excellent beach, etc.. Great place to relax and enjoy Cuban hospitality.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Great vacation

We stayed at the Iberostar Selection Ensenachos from Nov. 7th to 14th. We enjoyed our week, it was filled with sun, great beaches and great social time. This was our second time staying at this resort and we would definitely go there again.

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AL Lee Lu Yah  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Beautiful beach, food was even worst than expected...

Cubans are amazing people, and this is one of the reasons I go back to Cuba. I must have been to Cuba at least a dozen times in the last 20 years. I never put any expectations on food, but this time it was really bad. Cuba's hurting... If you are going for the beach, one week of relaxation, they it is still a good place to go for the price you pay. Just make sure there are many of you, as a group you will always have a good time!

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Nixonb  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Don’t understand the great reviews

I am not picky, and I understand cuba is different than the rest of the Caribbean, I have been many times understanding the food and hotel quality is usually lacking. However the stunning reviews really made me think I had found a hidden gem… I did NOT! Cuba is really struggling right now economically. The food was unsanitary. Raw meat and fish sat for hours next to the hot grills with no refrigeration at all. 2/3 of the hotels on the resort shut down right before we went with zero compensati [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Coral level: Amazing resort section

My daughter and I liked absolutely everything about the Coral Section ( first time for us ) of the Iberostar Selection Ensenachos. The only exception was availability of certain common food items which we put down to s " sign of the times". It was the worst ever after 10 stays on Cuba , but it did in no way spoil the stay as there was always something.

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