Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Racersedge  - 

Verified Purchaser

Starfish Jibacoa: 14 times and counting

continuing improvements at this resort as they are always upgrading the grounds and buildings. the staff is what makes this resort the place for us as they treat you like family. NOT for party goers as we come here to relax and enjoy the beautiful landscape and well as the ocean. the food is plentiful

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KenL  - 

Verified Purchaser

Starfish Varadero: Good Resort

Overall, it was great, but some of the hospitality staff was ignorant and cranky. Resort was clean and never ran out of anything. I wouldn't suggest taking time out of your day to book with the A la Carte, Spoons, it was terrible. Buffet has it beat hands down. We stayed in a Bungalow, it was nice. Others aren't as nice but we got lucky. I can't speak of the standard rooms. Don't exchange your money with the lady on the bus from the airport to resort, she will rip you off.

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Donna  - 

Verified Purchaser

Valentin El Patriarca Varadero: Stay home!!

This hotel is possibly the worse place we have ever stayed. They ran out of everything, except for the alegance part, they had food and alcohol.. 23 chairs around the pool for the guests. Not nearly enough. Guests were stuck sitting or laying on towels on the concrete. Rooms had no ac, fridges that even when turned way down froze anything put in it. Beds were uncomfortable and there were no clean towels or toilet paper most of our stay. The rooms were cleaned once in awhile. They were short staf [... read more]

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Cur Knoll  - 

Verified Purchaser

Hotel Bella Costa: Fantastic Resort!!

We have been going to the same resort now for 15 years and this was the best week ever. First time back since Covid and there has been many changes at the resort. It is more accessible for disable people as they have put in ramps. The grounds have been renovated and looks amazing. The workers are amazing and very helpful. As for food there was lots and a great variety to choose from. Looking forward to going back next year.

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Cur Knoll  - 

Verified Purchaser

Hotel Bella Costa: Fantastic Resort!!

We have been going to the same resort now for 15 years and this was the best week ever. First time back since Covid and there has been many changes at the resort. It is more accessible for disable people as they have put in ramps. The grounds have been renovated and looks amazing. The workers are amazing and very helpful. As for food there was lots and a great variety to choose from. Looking forward to going back next year.

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Wickj  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fantastic Vacation!

Our first time at this resort, not our first time in Cuba and we were impressed. Despite the shortages and issue they are dealing with, we had everything we needed to enjoy the week. Plenty of food, we took spices and condiments. Lots of great drinks and COLD beer! We’ve never been to anything higher than 3 star so we were definitely impressed and will be back to Cuba!

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Coleen  - 

Verified Purchaser

Memories Jibacoa: Late March getaway

This resort is amazing easy to walk through beautiful beach, snorkelling right off the beach the staff you can’t find any better. I really didn’t want to break this beat review because I don’t want everybody going to my resort room a bit dated, but we only sleep in there and shower and their beds are comfy, the food is really good for Cuba. I stayed two weeks and I ate something different every day. Never bored the entertainment at night I’ve seen several times so we didn’t go this time. They al [... read more]

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Good resort

I like the location and grounds which are kept in good condition. The rooms are good looking with adequate furniture. I had to switch the room because there was no hot water for shower and the toilet did not have adequate water flow to flush after use. My group of 8 people are from India and we found the food plain with only salt and oil. There was no way to spice up the food. The management could not arrange for some kind of chilli, pickle, chatney etc. As a result my room mate lived on omlate  [... read more]

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Anne  - 

Verified Purchaser

Grand Memories Varadero: Great time

I was very pleased with my trip overall. It was difficult as the main pool was closed down for a full+ day. But we enjoyed the quiet pool and the beach during those times. Staff were amazingly friendly and helpful. We had cold water in the shower, but hey!.

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Rufito  - 

Verified Purchaser

Starfish Cuatro Palmas: Another enjoyable stay

Beautiful Small hotel in touristy area of a tourist town, beautiful beach, older hotel but clean, food is as available and well prepared, main buffet is still being renovated, the a la cartes are very well presented, the staff is a joy. If you are prepared to deal with Cuba shortages and touristy activities and music going on past 9:30 pm, you can let yourself have an excellent vacation. We are already preparing to return. Star rating for food allows for Cuba shortages, what they can get you c [... read more]

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Disappointed traveller with sunwing  - 

Verified Purchaser

Resonance Blu Varadero: Memories Varadero Beach Poor Hotel Management

We paid for Diamond Club and had none of it, apparently we were in a renovated room Upon our arrival Day 1 No internet, safe not working, no hot water, no phone in rooms to call Lobby which was 1 km away, no Diamond Club service on the beach the whole week They shut down the only buffet and forced us to 3 a la cart restaurants which was a shit show Ran out of plastic cups, beer, vodka the list goes on We have been coming to cuba for over 20 years and never experienced such cayos in my lif [... read more]

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Larissa  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Exceptional service

The trip we took in April of 2024 was amazing at this resort. Thankfully the mosquitos did not bother me but my friend did get bit, I maybe got 3 but that has nothing to do with the resort. The beachfront and beach bar/restaurant are both beautiful. We booked the Junior Superior room which is one of the newly renovated rooms and it was amazing. The only hitch is the butler didn't show us how to work the lights etc. so it was by trial and error. We also didn't get a proper tour of the resort. We  [... read more]

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Darlene  - 

Verified Purchaser

Resonance Blu Varadero: Great Resort

Hotel very clean..grounds are beautiful...staff were excellent.... Shortages on food...but staff tried to accommodate everyone... Entertainment staff very friendly hard-working people... Shortages on alcohol and beer... But you'll find something to drink....... Diamond club.. don't waste your money we got nothing that was offered on the website...

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Private  - 

Verified Purchaser

Melia Varadero: Amazing Resort! Exceeded expectations

This is my 1st vacation to Varadero/Cuba and was so lucky to land Melia Varadero...Such an mazing stay, service, and all...I would not say too much as what has already been mentioned here by others and in details...a unique experience and get away. Whether its food, restaurants, rooms, bars, entertainments, grounds or beach...it was just all together top of the top! A special thanks to all the dedicated amazing hard working and big heart/smiling staff of the main buffet restaurant...also the inc [... read more]

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Chanchan  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Amazone resort!!

All is perfect! Hotel super clean, nice Staff, good service, entertainment sufficient not too much! Food is good if you compare to other Cuban hotels. Not too far away from dowtown Varadero, about 10 minutes by car.

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Cindy  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Nice, small resort

The best thing about this resort is the staff. I did not like the layout . I did not like the bar being in a separate room. The lobby is not a gathering spot. No day time entertainment, no bingo ect...

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Mariola  - 

Verified Purchaser

Valentin El Patriarca Varadero: Stay away from this hotel!!!!

Literally no food, no sheets,no towels,not enough beach or pool chairs, people reserve their chairs in the middle of the night. Terrible service as well. The only good thing was the wheather. I will never go back to that place. If anyone wants to go because of the low price take with you food,towels and sheets.

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Private  - 

Verified Purchaser

Starfish Jibacoa: Far Exceeded Expectations!

If you’re looking for true Cuban culture and looking for a connection, the Starfish Jibacoa is the place to go. This is not a 5 star modern hotel and that’s exactly what we wanted. Everyone is different and seek out their own travel experience and if you’re looking for ultra modern and sleek- this is not the place for you and move on. If you’re looking to truly feel a connection to the wonderful people who work at the resort, to the local community, to the food, beaches, environment, natur [... read more]

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Amanda & Sean  - 

Verified Purchaser

Roc Arenas Doradas: Great Resort!

First time visiting this resort and we were pleased! The beach was very clean, and a great location just a few minutes walk from the resort! The grounds of the resort were well maintained. We stayed in building number 2 which was a little dated but we didn’t mind as we don’t spend much time in our room. The location of everything was very close which we liked!

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Nat1412  - 

Verified Purchaser

Melia Peninsula Varadero: No bed sheets!

This is not at all a 4 or 4.5 hotel this is a 1-2 stars. For starters the keys to the room was given to us with no details of anything (no map, no instructions on how to access wifi, nothing!). The room did not have any sheets I complain 3 times and every time they said “okay we are bringing them to you” the 4 nights pass and we never got them. The towels smelled like piss and they never change them, no one ever cleaned our room, honestly food was the least of our concerns and that’s a lot to sa [... read more]

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