Sunscape Cancun Resort and Spa: In need of renovations

Stayed at the Wyndham Alltra for a week. This hotels location is great. Rooms are spacious we had room 2469 oceanview Beach 5/5 Food 2/5 Service 3/5 Pool 2/5 This hotel needs major renovations. Cleanliness is lacking, we saw a huge cockroach in the buffet restaurant.

Majestic Elegance Costa Mujeres: Very Relaxing Vacation

The Majestic Elegance Costa Mujeres was a beautiful resort. The grounds were very nice, atmosphere very laid back, food was awesome, and service was top notch. We thoroughly enjoyed our 5 day trip here and would come back for sure. There was one mix-up at the check-in as we were going to be put in a room that we thought was a different category but they actually ended moving us to an oceanfront room instead so no issues there, they made everything right. Having said that, do your due diligen [... read more]ce on the room categories as I think they make it a little confusing on purpose so you don't really know exactly what room/building you will be put in. We had butler service and Felipe was amazing he was very attentive and ensured we had the best possible time while in Mexico.

Iberostar Selection Cancun: Amazing Resort

I had an amazing time at Iberostar Selection, i went as a group and with my family. My kids loved it. The waterpark for the kids was nice also. The pools especially the infinity pool was nice. The beach was clean, no seaweed. And the food was great, ate at various restaurants during my stay and mostly at the buffet. The buffet had great options and the chefs were accommodating to request. My only complaint will be the toilet of the non renovated part of the hotel which is where i stayed. Asides  [... read more]that everything else was amazing. And the view from my room was breathtaking.

Riu Dunamar: Enjoyable stay even during rainy season

We travelled October 8-15 which was reportedly during the rainy season in Mexico but we were not inconvenienced by weather at all. The rain lasts for very short bursts and the increased winds were refreshing with a humidex of 36. The resort was busy but at no time did we struggle find a seat by the pool or the beach, there was prompt service at the bars, restaurants and front desk. There was a wide variety of food even for a very picky eater like myself and we ate mostly at the buffet. The only  [... read more]challenge was the restaurants were first come first serve so if you did not show up when they opened it was an extremely long wait. The maître de had some challenges with the reservation list and because we are not pushy we were passed over until it was more than 30 minutes past our projected wait time of 1 hour. Overall a pleasant stay

Moon Palace Cancun: Beautiful resort!

A great resort where you get 3 in 1. Lots to do for the kids, restaurants were wonderful.. or favorite was Tavola at the Grand. Nizuc pool on the west side was out favorite with a waterslide and swim up bar. Sunrise was ultimately the best, better than the Grand in our opinion. Rings are small. We were a family of 4, with 2 double beds. Hubby and I did not fit in the double, so I slept with a kid each night. Finally got a rollaway on night 4, which helped, but no space to put i [... read more]t. The Grand isn't so grand..a lot of people coming and going and the other 2 buildings were just as beautiful. The waterpark wasn't as much of a hot as we expected. One waterslide you had to have a 2some, and another was down for the week. Staff were amazing..friendly and informative.

Riu Palace Costa Mujeres: Very nice resort

Everything was beautiful, right down to the restaurants, living spaces, bedrooms, bars etc. I would highly recommend this resort to anybody else in the future. The staff were all very pleasant and helpful.

Riu Cancun: amazing resort !!!

Yes, it is an amazing resort. See the valuation below. Beach, Food, Service, Room, Poll and everything was very good. I will come back for sure. The location is perfect and the beach is amazing... It will fulfill all yours expectations.

Grand Oasis Cancun: BEST RESORT EVER

The resort I had the most amazing event, the most amazing stuff, and was just fine overall. The result was huge it was the size of like seven mention, the hotel room is perfect, and I met so many amazing people. The experience is 10 out of 10.

Riu Palace Costa Mujeres: Riu Palace Costa Mujeres Resort

Rooms - There isn't any privacy if your room is shared Restaurants - The buffet has better meals than the main restaurants . The food should be a bit more than room temperature Alcohol tastes different from North American alcohol. When it comes to the excursions, more details should be provided.

Riu Palace Costa Mujeres: Top Notch!!

We have travelled to plenty of resorts In The Riu chain. This is our 2nd time at Costa Mujeres Riu Palace. Very clean, staff was lovely especially Naïm in the buffet and Alejandro who kept our room perfect. The beach is wonderful but could certainly use some more shade options. The pools are great. Even though it was busy there was always a spot to sit and we didn’t feel crowded at all. Entertainment was a bit hit and miss this time. Better when we were there in October. Michael Jackson was f [... read more]abulous.

Oleo Cancun Playa: Not a bad stay but ...

We stayed at this resort just before the COVID-19 pandemic and really enjoyed our time there, between the entertainment staff, the general bartenders and servers, and house keeping we always felt welcomed and taken care of during our stay. The food and nightly events always made for a fun evening in. This time however was a bit different. The staff were still as friendly as ever (I was glad to see that most of the staff I remembered were still employed) however the resort itself seems to have [... read more] lost something. We were on the 1st floor and while the room was very large it had a shared door so we could hear our neighbour's throughout the day/night. We also had a couple rowdy guests on our floor across the hall who would slam their door or shout at each other waking us up multiple times each night. I don't hold this against the resort, but it didn't make our days any better. House keeping did a great job in keeping everything clean and were very pleasant to chat with. Our room had two air conditioners with two distinct controls so we had to program both when we first arrived. When they would start up it would sound like a truck rumbling down the street or a very old air compressor was turning over. The hotel itself seemed to have hot water issues during our stay as the shower would only get lukewarm, when maintenance was called to look at it the individual told us that we would just have to run the water for 10+ minutes for it to heat up. The hotel also did have some drainage/leakage issues during one of the stronger rain storms as the ceiling near the lobby bar (tower 2) had to be taken down and cordoned off with large buckets. The food quality was definitely less than we remembered, due to the amount of oil, fat, and cheese used in the cooking I got sick a couple times. The kitchen was more than happy to take a "special request" for me so I could have just a plate of plain boiled vegetables or chicken/beef pan fried without extra oils. We went to the Sushi restaurant only once as it was unappealing, the food wasn't necessarily bad but it wasn't good. The Italian restaurant had some very good dishes but the entire meal was never all pluses, we would have a poor 2nd course and a great main course or a overcooked dessert. The buffet was generally okay with a decent assortment of fresh fruit each morning, a couple different dishes between lunch and dinner. If you want variety in your meals I would suggest trying one of the restaurants across the street as they are decently priced and provide a change of pace against the buffet. We had a day trip to Chichen Itza and the hotel was more than happy to provide us a packed meal and an early breakfast in the room so we could start the day right and make sure we had food and water for the trek. Generally speaking if you want a smaller boutique hotel with friendly service and a quiet beach and don't care about the food or rooms than this is the place for you. If you are looking for a little bit more out of your resort, this may not be the best place. we had a good time at this resort but we will probably not be going back in the near future

Planet Hollywood Adult Scene Cancun by Royalton: 5 Stars!!!

Will be returning! Gorgeous property everything feels so new and clean. The staff are always smiling and make you feel so welcome. Big shout out to the entertainment team for keeping it so fun, i loved the nightly phone bingo and dj at the pool! The restaurants had so many options and left you on a full stomach every meal. I went with just a friend and we are both under 25, we felt super safe being there! Absolutely amazing 5 stars!!

Riu Dunamar: Beautiful resort

The hotel is clean. People are friendly and hard working. Pool and beach were great. The bartenders knew all the drinks wd had requested and made them to our liking. The food was very yummy. Loved everything about it. I would definitely recommend this resort.

Royalton CHIC Cancun: Not as expected

Positive points: good location, kind and hospitable staff, delicious food suitable for different tastes, large and very clean room. Negative points: Very few swimming pools, allocation of a section called diamond which did not have a special advantage and made one of the two pools unusable for others, disarray and delays and breakdown of elevators, low quality of drinks.

Atelier Playa Mujeres: Amazing Place for Vacation

The resort is so amazing. We love the interior design of guest room so much, it's so fresh and new. The staff of Atelier are super warm and friendly. Food and beverage are awesome. Definitely will come again next time!

Secrets Mirabel Cancun Resort and Spa: Great and Excellent Resort!!

First of all thank you Trip Central for such a great deal. It was a fabulous vacation for us. We enjoyed a lot. Now Emerald is one of the greatest resort. Concierge, Room service and Security were outstanding. Plus the view and resort pool. Well budgeted. Only thing I would like to recommend is to improve the quality of food and options for vegetarians and vegans. Since We were a vegetarian couple on board, we didn’t have much options to explore. But the food quality was also par the basic.

Royalton CHIC Cancun: Does not meet expectations.

Arrived at the resort at 12:00p.m. Was not greeted warmly, werent given a tour of the hotel, walked around until the room was ready at 3pm. We received a lower grade room than what we had requested. The hotel was clean, the staff were friendly except for the front desk. During our stay, the safe malfunctioned, the bed frame was so rusted it broke resulting in my husband falling and the hairdryer didnt work. The fridge in the room was not restocked unless we contacted them. The  [... read more]resort entertainment was ok. Music stopped at pool area at 3pm. The night time entertainment was geared towards the younger patrons. The beach area was kept very clean however hotel was short staffed and service was slow.

The Pyramid Cancun: Good value great staff

Pros: 1. Nice and friendly staff 2. Food in most restaurants is amazing (especially Sakura and benezuza) 3. Good if you are looking to party 4. LOADS of options to eat and drink. Over 20 restaurants Cons: 1. Rooms are little old 2. Alcohol feels diluted 3. Beach had sea weed (to be fair it's not their fault and it was everywhere else as well) 4. No one picks up the phone if you call from your room

Royalton CHIC Cancun: Not a party Resort

They hotel and staff were amazing no doubt but if you are planning on partying and drinking not the resort to stay they stop serving alcohol at 12:00am and there is no mini bar in your room the only thing is they provide is a few beers and when asked for more we never got them if going to this resort and you want to drink at 12:00 you have to buy your own bottles so buy duty free before reaching because bottle prices are ridiculous $150usd starting price

Haven Riviera Cancun: Incredible!

This resort was amazing! The food had a variety of amazing selections each day. The pool, hotel room and grounds were clean and spectacular. I would recommend this resort to anyone who wants to experience a relaxing oasis ! 10/10