Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(18012 Reviews)

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Dfran12  - 

Verified Purchaser

Marien Puerto Plata Hotel: Amazing resort

Great room, right on ocean, amazing view. Room was a bit outdated but clean. Housekeeper was amazing. Food really good, lots of choices. Pool and beachfront really nice. Overall a really nice resort and would highly recommend

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Jennifer  - 

Verified Purchaser

Bahia Principe Explore La Romana: Amazing Resort!!!!!

Day 1. We missed the first day as our flight was 3 hours 45 min late from Halifax. The airport was a complete mess. It seemed as though the ground crew were having fun or completely horrible at their job. The entire plane had to search for luggage. One piece of mine was on the MINNEAPOLIS belt. The other was on the PARIS belt. Over 90 minutes to search for bags. Our agent at the airport then asked why we kept him waiting????? Wouldn't the Air Transat Rep already know our flight was late? [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: A great week!

The resort was beautiful, with lots of swimming pools and shade huts on the beach. All the restaurants were exceptionally good. The most outstanding feature of this resort was the incredible service…a concierge in each villa who could deal with any and all requests. Villa 90’s Alfredo was super! Transportation around the resort for restaurants, shopping, sports always available.

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Dwayne  - 

Verified Purchaser

Blue Bay Villas Doradas: Never got to see it

We had our flights cancelled by west jet because of plane issues and made us not make connection. There were no other flights for a week. West jet cancelled our flights telling us to contact tripcentral for refund. They did not refund us on hotels and we were unable to get refunded or stay in the hotels. Still fighting WestJet for refund. Tough when everything is online and told to submit it online. Only giving the one star because we never got to go see it. It won’t let me it put any

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John  - 

Verified Purchaser

Bahia Principe Escape Bouganville: Wonderful time

This hotel was everything we could imagine. The property is beautiful and well maintained. The staff and service were exceptional. My wife is in a wheelchair and this is one of the most accessible resorts we have been to.

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Private  - 

Verified Purchaser

Dreams Cap Cana Resort and Spa: Beautiful resort

The hotel was clean and well organized. The pools were lovely and you can find a quiet or loud one depending on your taste. Our family enjoyed the food in all of the restaurants. It was relaxing not having to book à la cartes. We stayed in swim up rooms on the back side of the preferred section which was really nice because in the afternoon it is shady and peaceful. The beach , of course, was the only negative.

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Valerie  - 

Verified Purchaser

Ocean El Faro: Great Resort and Experience

The resort exceeded my expectations. Our Jr suite was spacious, bed was super comfy, and bathroom had everything we needed. Grounds were impeccable and very scenic. Evenings at the strip were fun and entertaining. Shows were good and the restaurants were all great, including the buffet. Main beach was a bit rough but right next to it was a beautiful and calm bay/beach that’s still part of the resort. There aren’t any chairs there but if you just want to swim, it’s perfect. Bars served up amazing [... read more]

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Private  - 

Verified Purchaser

Emotions by Hodelpa Puerto Plata: Ok resort

Excellent staff, nice grounds. Nice beach.Adult pool had kids daily.Pool bar very small and no stools. Room. Fridge needed replaced. Safe needed a technician to fix it. Bathroom overall below average. No lip on shower door. No hand towels. To get hot water you needed to turn on all taps for about 5 to 10 minutes and then slightly warm.Room doors very heavy and extremely loud when being shut. Huge banging noises all day long .Afternoon and nightly entertainment was unbearably loud. Majority of gu [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Beautiful resort

It’s a lovely place. Well maintained and very clean. Beaches are beautiful pools are really nice. The swim up bar pool was very dirty. This trip we didn’t go inl look like a cesspool unfortunately it was connected to the lap pool so I couldn’t do my swimming laps. The good news is there are many other pools to use that were perfect.The food was good unfortunately they always overcook their chicken and most meats. Food always cold, but it is hard to feed that many people. I’m sure they do the bes [... read more]

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Mike  - 

Verified Purchaser

Catalonia Royal Bavaro: Ok resort

Clean rooms and resort. Food at ala cartes was good but not very hot. Easy to get reservations. Only 1 ATM at resort and its on the family side, it was not working more than half the time I was there. Beach had lots of natural shade with all the palm trees. Staff were friendly and helpful. The one really negative is when you arrive you are hit up with a "free breakfast" at their exclusive club, which is an invitation to a sales pitch to join their club. Not high pressure sales but it did take a  [... read more]

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Mario  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Iberostar Puerto Plata

This hotel is not a modern unit. But I will say that the management does the best they can do in maintaining its integrity. For the most part the people that work here are very friendly and accommodating. The only problem that I can say I had which is normal almost everywhere that doesn’t have English as a first language is communication. Although it’s not their fault it does make for some difficulties at times. This I where people like Caroline and Gabriel in customer service shine. They truly  [... read more]

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JimmyZ  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Not worth the money

We leveled up for the for the extra $1000.00 per person. 1. 45 minutes for us to check in 2. Property is to long had to wait for a shuttle for the buffet and restaurants 3. The level pool to small 4. No area on the beach for level guest 5. Food is better in Cuba 6. Level staff do not make or confirms reservations for you 7. Had to asks for daily water and coffee pods. 8. The property is a 4 star at it’s best Plus 1. Level bar was good

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Robin Hood  - 

Verified Purchaser

Caribe Deluxe Princess: Fun in the Sun

The resort was lovely and so were the people working there. Always making us feel special. The food was amazing and a huge variety to choose from This was our 6th time at this resort in a row. One suggestion for improvement to consider, if the archery time could increase from 30 minutes to 60 minutes. When more people show up you are given a very short time to participate within the current 30 minutes. Overall a 8/10 See you next year.

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Robin Hood  - 

Verified Purchaser

Caribe Deluxe Princess: Fun in the Sun

The resort was lovely and so were the people working there. Always making us feel special. The food was amazing and a huge variety to choose from This was our 6th time at this resort in a row. One suggestion for improvement to consider, if the archery time could increase from 30 minutes to 60 minutes. When more people show up you are given a very short time to participate within the current 30 minutes. Overall a 8/10 See you next year.

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K&C  - 

Verified Purchaser

Ocean Blue and Sand: Ocean Blue and Sand Jan '25

3rd visit. Esthetically, the grounds, pool areas, beach are still beautiful and well maintained. The lobby is nice and airy with a decent vibe. From there, things can appear badly in need of an update...We upgraded to Privilege, specifically to avoid a sub-par room and better service. On arrival we were assigned to a back alley view (garden) room with dicey a/c, twin beds (requested king), broken latch on the sliding doors, welcome gift (wine) assigned to someone other than us. Also, not sure ho [... read more]

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Lisa  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Ocean El Faro/Beso

Absolutely loved this place. Had a blast. Everything went smoothly n I’m overly happy with my very first trip away. Happy with my travel agent. Would definitely go again n recommend. Food was great. Entertainment was fantastic. Resort was beautiful n fun.

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Peter  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Repeat Customers Abound

This was our 3rd time back at this resort - and we typically have never gone back to a twice because we love to explore different places. Why go back 3 times? We met many others coming back 5 -10 - 15 times! WOW! Why? This is not a 5 star resort - not a large resort (compared to others) - limited childrens activities - so why come back? Well, we are retired and just want a place of "Rest & Relaxation" as we wait for winter to pass in Canada. There are a lot of Canadians there. (maybe even 70% :) [... read more]

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Private  - 

Verified Purchaser

Punta Cana Princess: Nice and small resprt

The resort is a nice size. The grounds are nicely kept and staff work very hard and are friendly. We are not ‘foodies’ and found the Italian and Tex-Mex restaurants were good. The main buffet was better than the beach one. One complaint, but it is everywhere, needing to get up at 5:30 to get lounge chairs by the pool. Not how I want to spent our vacation. Lots of sargassum, but staff tried to clean the beach…just too much of it. Nightlife, if you want one, this place is not for you..but we [... read more]

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Pamela Milton  - 

Verified Purchaser

Serenade All Suites Adults Only Resort: Amazing Resort

We had a lovely week and the quality of this resort is directly responsible for that. The seaweed at the beach was not lovely but not a deal breaker. The bathroom barn door often stuck and was difficult to get open. The coffee expresso was lovely and our balcony size was lovely.

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Vick  - 

Verified Purchaser

Sunscape Coco Punta Cana: Group of 14!

We travelled to this resort as a group of 14 people ages ranging from 2-73. We all had an excellent time. The rooms were great, spacious, and set up nicely although there are no dressers to unpack your clothing. Pools were cleaned daily, although with the amount of swimmers had a film on top of what seems like sunscreen. Beaches were also cleaned daily but with the constant waves there was always some seaweed left behind throughout the day. Nightly entertainment on the stage or at the beach  [... read more]

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