Secrets Puerto Los Cabos Golf & Spa Resort: Very Pretty Resort

The hotel is just ok we upgraded and didn't really get what we were supposed to get. So don't pay for it as you won't get what you are told you will. (ie) the rooms were not refilled we waited for coffee pods to be filled the coffee cups were not cleaned the fridge wasn't refilled daily. This was to be done daily. The food was ok but not amazing if you didn't order a bottle of wine and pay for it the server didn't really serve you like they were supposed to. We caught a tuna fishing one day and  [... read more]they were going to charge us 18 bucks per person for the chef to cook it for you. It was already cleaned and cut all he had to do was put it on the grill. WE asked for it to be seared and it was well done omg what a disappointment you would think that the Seafood chef would know how to cook a tuna and what seared meant. I would recommend this place but don't pay for the upgrade not worth it and be sure you are clear with the servers you get. This is all inclusive and they get you in all ways trying to get you to pay extra. The servers and the customer service was not the same they tell you one thing and then they tell you another thing the next day. Nicole was great at trip central.

Riu Emerald Bay: Riu Emerald Bay-great beach resort

The grounds and and beach were immaculate. The staff was very friendly and accommodating. There was construction noise but the resort was large enough to find a quiet spot for the day. The night shows were entertaining and the staff knew what they were doing. The food was always warm and ready with lots of variety. My take away is, I would return to this resort. It met my expectations and was happy with my accommodations.

Bahia Principe Escape Sian Ka'an: Wonderful resort = Fabulous Vacation!

Absolutely fabulous vacation! Resort was wonderful. Room was fabulous with Jacuzzi and private balcony. Grounds, rooms and facility were very clean. Food was delicious - never had a bad meal and the drinks were never ending! Entertainment was great. Getting around was easy on the tram system. Can't say enough about the beach - always able to find a chair, we were able to swim with fish and snorkel within our buoyed off section and the staff worked hard at keeping the beach clear of seaweed.  [... read more]There were a few rocks but that is expected in Mexico. Although a little long of a drive from the airport, but it was worth the 75 minute drive once you got there! We will definitely be back!

Riu Dunamar: Nice but no 5 star

Just returned from The Riu Dunamar. Very nice resort but definitely not a 5 star resort. The staff was excellent as were the well kept grounds. The beach is a solid 8 of 10 if you dont mind the sewage smell and endless seaweed, but that's not a fault of the resort. The food was very good but predictable. The 3 restaurants were at best average. The entertainment was just that...entertaining but nothing that would wow you. Now for the not so good. There is no coffee maker or clocks in the very av [... read more]erage rooms. I would say a holiday inn express are a step above. There was no bath tub and the shower had a glass panel that faced into the room with no curtain. I do believe this is on purpose, so they are not used resulting in a large water saving. The Dunamar is quite out of the way so expect at least a 3+ hour ride to any excursion. There was to be 24 hour food at the sports bar but when we had to leave at 6am for an excursion there was nothing there but some hotdogs. The fridges were absolutely empty, with nothing else open. The water park is quite nice and is shared with the sister resort next door but be aware its closed on mondays. All in all a good place for families if the price is right

TRS Coral: Loved it!

From the moment we walked in, it was clear that the whole team was ready to impress. The room was impressive and the attention to detail was staggering. The restaurants were full of great food. Pro tip: order the Piacere coffee cocktail at the coffee house. Couldn’t get enough of it! The guests were super friendly, too. I’d go back tomorrow if I could.

Barcelo Maya Colonial: Excellent vacation

This was our second stay at this resort. We chose to go back because of the amenities - lots of pools, great beach, great restaurant choices and wonderful food selection/quality. This stay, we experienced weather that was much more humid than our previous stay - as a result, the rooms smelled a bit musty and everything (clothes, towels, bed linen) always felt damp. This did not hinder our vacation at all - we just happened to notice it. 2 things to consider if booking this resort - 1) week [... read more]end concerts: the resort occasionally hosts concerts; these run Thurs-Sun (from what we could tell) and can be found on their website or through a Google search; the hotel fills up with concert goers around the weekend and you can hear the concerts quite clearly in your room well past midnight; our stay straddled 2 such concerts; it did not hinder our enjoyment of the resort at all, but our last night had rowdy hotel guests/concert goers staying in the room below us who partied loudly til the wee hours of the morning; when selecting dates if you think that might affect your vacation, try selecting alternate dates; 2) specialty dining: the restaurant selection is good and the food is great; their system for booking and accommodating guests is somewhat frustrating - we booked the restaurants we wanted on the first day we arrived and were given some very late (8:30, 9:30) dining times; what is frustrating about that is when we presented to the restaurants, even at our other earlier times (6:30, 7:00) the restaurants were half empty and remained that way during our meals; we would have loved some earlier times, and it seems as though we could have been accommodated (space wise) but for some reason, they only book their restaurants to half capacity (it was like this our previous stay as well); again, it did not hinder our enjoyment, it was something that we just had to work around. All in all, we would very much like to stay here again - it is a great vacation destination for our group and what we look for in a vacation.

Bahia Principe Explore Akumal: Deceptive Advertising

The main reason we chose this resort was the promise is 12 alacart restaurants. Within moments of checking in we went to the consierg to make dinner reservations. Four of our most desirable choices were completely unavailable. Most of the remaining choices were only available at 9:30 pm. We felt completely mislead by advertising.

Hotel Emporio Ixtapa: loved it

Good day We stayed here February 14-21 , an, as mentioned middle class Mexican designation. Many families that take over the pool , we are beach people and so no issue. This resort is small but ground are well looked after and the sunsets from there are most amazing . Room was great on the third floor with a view of the buffet , pool and Ocean , if the window was clean it would have been perfect but it was very much covered in salt and sand , no real issue Buffet was most excellent , no s [... read more]hrimps or fine meat cuts here , mostly Mexican dishes with a great sweet table , fresh pastry's for breakfast that included amazing pound cake and so all good to me . Vey tasty taco's Quesada's you name it , lost of fresh hot sauces . Maybe not for every one , but we sure did not miss burgers fries or any of the usual North American crap. Beach is great to walk , water only for those that respect the ocean , not kid friendly . Drink Service on the beach from 11 am on , tip large in the AM [ 100 pesos or 7 bucks] and you will get great service. Many restaurants , shops ETC just across the street , safe to walk did so daily in the evening . Cabs cheap to get to other beaches with better swimming. buy your tours on the flight there from sun wing best deal , if flying with them , in CANADIAN $$ We did not and paid huge in American that they then converted in pesos and so you get taken every time again . did a sun set cruise ,as mentioned paid to much but still worth it . Would come back in a hart beat , of course the great weather helped making this week for us to be fantastic .

Bahia Principe Escape Sian Ka'an: Amazing as always

The grounds were great and service as always. Maid service was lacking this year and replenishment of items to our room and we are not difficult people just nice to have a coffee in the morning, Akumel is where we tend to spend all our time as it's not so quiet. Food as always is very nice and they are so attentive. We always get the penthouse suite for the tub but it didn't work well the jets didn't so we just didn't use it as much as we have in the pass. All in all another great vacation. Wi [... read more]ll be back next year but maybe to Akumel.

Sandos Caracol Nature Resort and Water Park: Great experience

This resort is beautiful with lots to do and see. Great pools for families and adults only. Good food and great sleeps in comfy beds. Our daughter loved the kids club and so did we as we got to have some kid-free time to explore and relax.

Barcelo Maya Colonial: Simply beautiful!

This is a beautiful grand resort. Family friendly but also lots of space for adults to truly enjoy a relaxing vacation away from the chaos. The grounds were impressive, rooms comfortable and clean and the staff (everywhere) welcoming and friendly. Air Transat staff were fantastic from the beginning to the end.

Paradisus Playa Del Carmen Roulette: Awesome vacation!

Our week away at the Paradisus Playa del Carmen was great. I would not book another Roulette vacation not knowing which resort we would end up at. Personally in my opinion it was determined we were staying on the family side right away. There were many a children & were not a disruption at all but would have preferred the ADULT side. A few negatives upon arriving we did not get requested 2nd floor or higher, ended up on the ground floor, king size bed had 2 doubles & we could not check in any so [... read more]oner than 3pm. We were the only 2 guests checking in at that time. Other than these issues and they did not tuin our holiday, we had a great trip. The food at all the ala cartes were top notch. The food & the drinks at the grill on the beach were yummy also. The beach along this stretch is not the best having lots of seaweed this year which is a problem in the Caribbean. The staff at the resort did their best daily to clean up the seaweed. All in all, we enjoyed our holiday but not long enough. This resort comes highly recommemded as well as flying out of Hamilton Airport. Air Transat flight was perfect having NO delays both ways. Cheers 🌴😊

Riu Flamingos: Not what i was expecting from a Riu

Booked with Sunwing and what a mistake that was. The flight delayed three hours each way, but that’s obviously not the hotels fault. The hotel it’s self is very nice looking, the grounds are very clean and well kept, and the beach is amazing. The rooms are average, what you’d expect from a four star resort. The service and food on the other hand is not. Most of the dishes are cold, greasy and sometimes under cooked. I’ve stayed at a few different Riu locations and this one by far had the [... read more] worst food. Many times during the lunch and dinner buffet you’d have to take multiple trips around the buffet to find something to eat because the selection was not great. The service is also pretty spotty. The pool bars were great (aside from no pool side waitstaff), but the Lobby/main bar was horrendous. There were always long lines to get a drink at night and only one waitress coming around to tables that didn’t take drink orders for some reason and was only collecting empty glasses and shuffling around chairs. It wasn’t the worst place I’ve ever been to but it was a disappointing experience and definitely not what I was expecting from a four star Riu.

Decameron Los Cocos Guayabitos Ramada: Very very clean

This hotel was very clean! Check-in was smooth and efficient! The buffet staff was extremely friendly and attentive to ones needs. Buffet was okay - always found something to eat! Salad bar never disappointed with variety. Bar service was good. The pools were always inviting. Beach was clean and always activities going on. Really liked how vendors set up each night.

Riu Yucatan: Good resort

Nice vacation at Riu Yucatan. Very close to Playa Del Carmen and other activities. Nice food but a bit crowdy and 'cafeteria like' eating areas. Comfortable and clean room. Very nice beach. We went there in February and the water was cold.

Ocean Coral Riviera Cancun: Fantastic resort

My husband and I stayed at Ocean Coral and Turquesa for 5 nights in a privilege suite. This is an excellent resort and we greatly enjoyed our stay there. The beach at the resort was beautiful. Our privilege suite was lovely and clean and, most importantly to me, the king size bed was extremely comfortable. There was a jacuzzi tub on our patio too. Another highlight of this resort is the food - the quality of the food is good and there are many options/restaurants to choose from. The only restaur [... read more]ant that i tried that i didn't enjoy was the mexican one oddly enough, which is a shame since i love mexican food and was in mexico. Fortunately you can get good guacomola and tortilla chips at the dining hall. While i enjoyed all the other restaurants there, the highlight for me was the japanese place where the chefs cook in front of you and entertain. Also with the privilege package you get access to a lovely lounge with tasty apps. If you like cats or iguanas this is also the place for you are as they are in abundance at this resort. The wifi at the resort is free and good. There are 3 pools at this resort, one for privilege only guests with a relaxation vibe, one party vibe pool with music and a pool bar, and another pool for family - so this resort seems to have a little something for everyone. For us, we were looking for a romantic, classy place with a relaxing atmosphere and OCT privilege suite fit the bill. Also as a privilege guest you get free access to the hydrotherapy spa at the resort, which has showers, steam room, big sauna, cool water pool with jets and hot tub. Very nice spa facilities except for the change room which is very small, not much privacy and the showers are messed up. You can't open the shower doors very much since they bang into the shower head. I was only able to squeeze into the tiny crack because i am a small build and it was still a tight squeeze. The gym is pretty small and dismal, but it is better than nothing and everything else at this resort is so on point. Loved this place and would go back!!

Paradisus Playa del Carmen: 5 Star Hospitality

We had a fantastic holiday here. The staff was so friendly from the cleaners to the dance instructors. We felt pampered all week. The restaurants were great...especially the civiche at the Peruvian restaurant. The music was fabulous... lots of live entertainment. The beach suffered from high winds and seaweed but I’m sure we will have better luck next time. Only issue all week was the very long wait for our shuttle to the hotel. My daughter had tears on the plane home...sign of  [... read more]an amazing vacation.

Grand Palladium Kantenah: Better than Expected

This Resort will not disappoint! It's Very large and there's something to do for everyone. Loud party pool. Quiet pool, large beach. Always lots of chairs/spots to choose from. There are many great restaurants to choose from and the majority don't need a reservation. That was very convenient. We had a Romantic Villa suite with an outdoor shower which was amazing. I would totally recommend! The only negative part for us was the buffet. The food wasn't hot enough and the bacon in the AM was never [... read more] cooked enough. Other than that, we will definitely be back to this resort.

Catalonia Yucatan: Great time at the Catalonia Yucatan

Just back from a week at the Catalonia Yucatan and had a great time. The food was very good, especially the a la cartes - we went to the Steakhouse, the Mexican, the Japanese and the Italian. The buffets were also good. The beach was okay, although you can't go for a very long walk, and the many pools were excellent. Our room was great. We had a few issues - a toilet that wouldn't flush and water dripping out of a light fixture - but they were fixed very quickly. The best thing about the p [... read more]lace was the staff. They were all friendly, helpful and hard-working.

Barcelo Maya Colonial: I would go back again in a heartbeat!

The grounds are lovely. The beach wonderful. The pools amazing. Sergio at the one pool doing pool aerobics is awesome. I think he draws the biggest crowds! The food at the buffets is plentiful. I took a video walking and recording all the food at a breakfast on the buffet. It's just under 5 minutes long! The fruit looks amazing (I can't eat it sadly), the breads and pastries looked good (again, sadly...not for me). They have pretty much everything you could want. I am on a very spe [... read more]cialized diet and so I had a bit of difficulty eating the same things everyday for breakfast (eggs and bacon). The restaurants in the evenings I had more success with finding more variety of what I could eat. I was not thrilled with every restaurant we tried but that was mostly due to my restricted diet. My sister seemed very happy with it all. The rating I gave for food is only what it is as I did not try much due to my restrictions. It looked good...but I think at some times some of it was a bit dried out on the buffets. The rooms were spacious and I loved that I could sit on the balcony. The pools right outside the buildings. The buildings having the open concept was very neat. There seemed to be a LOT of walking to get around the buildings to the lobbies. I thought this was great (the buildings are big and the property seems massive) as it offset the time I sat on my butt poolside and the calories of the food I ate. The entire property was beautiful. There seemed to be a lot of smaller maintenance activities going on. Replacing pool tiles, repainting marking on streets and sidewalks, removing what I am guessing were cracked ceramic tiles on the walkways.....but I thought this was great as well. Nothing was inconveniencing anyone as none were massive jobs that shut anything down. It shows they take good care of the property replacing/fixing things as they need it, not waiting for things to look worn and old. It took 3 days to get a extra blanket for my bed. Front desk referred to housekeeping. Either they didn't answer the phone or when they did they said they would send one but did not. On the third day I used my translation app on my cell and requested one...handed it to the room maid. A few hours later...ta-da!! I'm always cold and so needed the extra blanket. You can control to a degree the temperature in the room but when one likes it cool and one likes it warm....a blanket comes in handy. I did not come across many staff who were not helpful. The Grills....around the pools....the staff there did not look like they particularly wanted to be there and were not helpful. But everywhere else....enthusiastic staff and great service.