Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12030 Reviews)

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Jonie  - 

Verified Purchaser

Bahia Principe Explore Coba: Beautiful resort!

This resort is huge but so beautiful. It's very clean & they attend to your needs immediately. My only complaint would be that they only had 1 person at the swim up bar (1 at each side) & they could use 2,especially on the one side - it was quite often lined up. Great time!

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Karen1234  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: The whole package!

The Azul Fives was one of the most refreshing resorts we've ever stayed at. The food options were superb. I loved how you could just walk into a smoothie bar have a healthy smoothie and a muffin! The staff was so friendly and accommodating. A special mention to Ruth, the activities person. Her energy was unreal! She was so positive and interactive! The kids club staff were lovely, patient and were so good at their job. I really enjoyed the variety of not only food but pools, places to hang out d [... read more]

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Dave and Sue  - 

Verified Purchaser

Riu Playacar: The "Ideal Resort"

Exceptionally clean, grounds very well maintained, food was excellent....the staff are very friendly, helpful and accommodating. We thoroughly enjoyed our stay. Also, the resort was not too big that you had to walk long distances to the beach area or eating areas... it was also a great location as we were walking distance to Playa del Carmen to shop.

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Lisa42  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Great resort, atmosphere, service and food!

This is our first trip to a Royalton Resort and we will definitely check out more! The resort turned one year old while we were there - it's beautiful. For such a large resort, we were never short on pool or beach space (although there was the ubiquitous race for/saving of chairs), and we never had to wait long for meals, at bars, etc. The buffet is astounding - and I'm picky about food! We went to a few of the a la carte restaurants and had great experiences in all of them. And great selection  [... read more]

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Dicduc  - 

Verified Purchaser

Bahia Principe Explore Akumal: We love bahia principi Mayan riviera Akumal! !

The hotel and staff were terrific and made our vacation a wonderful experience. We were a party of 4 and 1 of our group was extremely impressed as this was his first time south so this was a great first time experience!! Beach at Akumal was gorgeous and the food was delicious!

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Scobo  - 

Verified Purchaser

Bahia Principe Explore Tulum: Loved it! would go to again.

we went with 2 families. they put us in adjoining rooms. Resort was very clean. Food was good. Service was great. Ocean was perfect for kids and good snorkeling. Saw everything from lion fish to nurse sharks. Loved it.

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Mbelsey  - 

Verified Purchaser

Bahia Principe Explore Coba: Huge resort!

This resort is around 1.5 hours from the Cancun airport, but that wasn't that bad. The resort itself is part of a complex of 3 resorts Coba, Tulum and the Luxury Akumal. This one is not on the beach like the other two, but you can walk or take a shuttle to the beach or other resorts. The pools are about 4.5' deep which is good for standing around in or throwing balls etc... We went to the beach a couple times and there's a good spot without too many rocks between Akumal and Tulum. They have ins [... read more]

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Heather61  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Very Clean Resort - Grand Sirinis Riviera Maya

Fantastic. Had a great time with friends. Lots of walking. Food excellent. Entertainment excellent. Enjoyed the excursions. Tour guides informative very pleasant. etc....... Room 1344 - awesome service- very clean.

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Laramie  - 

Verified Purchaser

Grand Riviera Princess: very clean and beautiful resort

Excellent property and great food. The staff where very pleasant and help full and the room was spacious well appointed. On the second day in you should not have any trouble booking an alacart restaraunt though. And I did not like that two alacarts were pre booked for us by the resort because we were with a big group and they were all different. That was a minor thing though. And the grounds were spectacular, well groomed and so very clean. The drink selection was very good and the service was g [... read more]

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Shmo  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Excellent Vacation Spot

We thoroughly enjoyed the Resort. Grounds, rooms, restaurants are kept very clean. A great dining experience, especially the French & Italian restaurants. The pool area was clean, with an abundance of lounge chairs. Most importantly, the staff was very pleasant and helpful. Excellent Resort!

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Delmaa  - 

Verified Purchaser

Grand Sunset Princess: I loved it so much

I loved every part of this resort to the food ,people. grounds, rooms, lobby,pools beach and ect..... I would love to go back , we were a group of 8 ppl ,we just would like to see Free Wi-Fi in the lobby and more t.v s in the gym

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Cait  - 

Verified Purchaser

El Dorado Royale: For foodies and relaxation!!

Overall the food is amazing! Definately read the reviews about the food, it is gourmet style and a la carte so portions can be small, just order lots of food! Recommend cocotal for buffet breakfast, and make sure to do Fuentes the culinary theatre it was really good!! In other reviews it says the beach is an eye sore, it's not that bad, but it's really not swimable with the rocks and seaweed. The pool is nice! One issue is my husband had to get up around 7-730 every morning to go to the beach or [... read more]

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CaledoniaBrian  - 

Verified Purchaser

Excellence Riviera Cancun: Great place

This resort is as good as it gets. From the time you first arrive, to the time you leave, you will be well taken care of. The rooms are very well set up. ( I would recommend a swim up). Views are all good. Bar fridge well stocked and refilled daily. The grounds at Excellence are very clean, well looked after. And all restaurants are first rate. There is always something to do here. Nightly shows, games at the pool and beach, you are never without something going on of interest. The service at an [... read more]

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Wanny  - 

Verified Purchaser

Bahia Principe Explore Coba: Fantastic Resort

Wonderful food, great amenities (water park, lots of pools) and consistently great service. Rooms were large, the Coba area of the resort was great as well as the beach. There were always shuttles to take you to the beach or the shopping area (which was huge). We did the dolphin experience at the resort. While ridiculously expensive, it was well done and we thorough enjoyed. We will be going back again for sure!

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TonyO  - 

Verified Purchaser

Occidental at Xcaret Destination: 16 Person Vacation

Good resort, this was actually my 2nd time here. We went with a group of 16 just for a standard vacation. Resort put us all in the same block so that was nice. Food was amazing, everything was clean, staff was awesome. The hotel is getting a little older so you can tell the rooms are starting to date and there is some wear and tear, but I am not on vacation to be in a room so what can you do. We all had a good time and no real complaints, the only thing that would be nice is if there was a bar a [... read more]

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Jhgt  - 

Verified Purchaser

Bahia Principe Explore Coba: Awesome vacation

Spacious rooms, beautiful grounds, great food. Very helpful , polite staff. Shuttles every 5 minutes to the beach or other resort. Fast checkin. room service was fantastic, no problems. would highly recommend.

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Tourista  - 

Verified Purchaser

Bahia Principe Explore Coba: Great resort complex

We're very happy with BHP Coba. Staff are wonderful, accommodations comfortable, atmosphere fun. Ability to move between the different facilities means variety. We are having a great trip and recommend this hotel.

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Scotland  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Resort:

Resort itself was excellent. Room clean. Staff excellent, courteous, extremely helpful not pushy in any way, Check in and out was fast. Trip to and from resort excellent. Tours arranged through representatives on site great. Choice of many pools and spa services. Gym was okay. Al la Carte restaurants had a Mexican touch to the food which is not true to the cuisine of the country represented. Although the staff were fabulous. The buffet was always good and selection was great.

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Cold in Canada  - 

Verified Purchaser

Bahia Principe Explore Tulum: Everything lovely

Booked hotel with trip central and everything went smoothly. We had a direct flight, were met at airport by professional staff. Hotel nice, beach clean and beautiful. Tours were well organized. Would be nice if à la carte restaurants reservations were more plentiful.

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OttWA  - 

Verified Purchaser

Bahia Principe Explore Coba: I would definitely come back!

This resort fulfilled my expectations. It was kept clean, there was constant maintenance of the grounds, pool, resort. The food was good and the a la carte restaurants were good (except for the Italian) and the service was outstanding. The public washrooms were always clean and there were plenty of them throughout the resort. The service and the pleasantness of the entire staff was refreshing and welcoming.

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