Grand Palladium Kantenah: Awesome! Thank you Haley for suggesting this great location.

The whole week was terrific because of the quality of the resort! The food was great and the cleanliness of the property was top notch. We enjoyed everything and will be going back for sure. Thank you Haley for suggesting this great vacation spot.

Occidental Cozumel: Great resort!

Occidental is a small resort, which I loved! We have been to other resorts that were so big one needed a tram to get around! Great nightly entertainment and wonderful staff. You can book many activities around the island right at the resort. Love all the vegetation and the iguanas and coatis are everywhere. Only two drawbacks - the beds are quite hard and we didn't have hot water in the shower for three nights.

Bahia Principe Explore Tulum: Disappointing

Well the resort is big..thats the only good thing about it..food at buffet is too repetitive..we got the same food all 7 days of stay..no change in menu at all..service was also very poor..the front desk people were not at all welcoming and accommodating..beaches were full of sea weeds..disappointing experience overall..

Occidental Costa Cancun: Meh.

Rooms were prob the only good thing about this resort. Food was sub par, bar wasn’t stocked daily unless called and requested. We got cut off our bracelets in morning of last day and was told our cut off was 1pm for food and drink. No one spoke proper English Very loud shows in main pool area every night and a party boat runs nightly next door until 2am. Helicopter, cruise ships and seadoos cruising by beach all day with black exhaust and diesel in water. Beach is clean in morning with ti [... read more]de in and dirty yellow weed water in afternoon. All bars close at 11 during week and midnight on weekend unless your staff them they party all night. Room service is an extra fee $10 per soggy plate of fries and soggy sandwiches. Restaurants you have to book daily in morning with limited spots even though they’re empty when you go inside. Spend the extra money and go to a better 4 or 5 star. This I’d rate a 3-3.5. Was definetly

Allegro Cozumel: Wonderful resort

Every part of this vacation went smooth. The resort had everything the staff was amazing food and drinks were delicious. The upgrade of room was worth the money. Upgrades ment we had private check in and access to self sever food and bar and a pool shared with just the other upgraded rooms. We were treated exceptionally well. Everyone was friendly and helpful.

Allegro Cozumel: I thought the place was great

I was happy with the premium upgrade rooms benefits The private lounge and pool was great. The staff was amazing . The service was super. The buffets were organized and again the staff was incredible. I didn't have an empty plate or an empty drink for no more than a minute when a staff member would be right there to get me a drink and take my dirty plate away. Overall great great great

Bahia Principe Escape Sian Ka'an: Beautiful Resort

The restaurants and food were exceptional! The grounds of the hotel is beautiful, feels like your staying in the rainforest. Good for older couples looking to relax, trolley ride to the beach which is about 10-15 minutes away

Crown Paradise Club Cancun: Great resort for kids.except pools extremely cold.

The resort is great for kids as it has various pools, a play room (most staff are great!) and a water park for both kids and adults! There were a lot of families there but it didn't feel too packed as it is fairly big. Buffet was good, a la carte restaurants were good except the French was closed for renovations. Fishermans was the best, then Mexican, Steakhouse, and Italian our least fav. There are lots of stairs there so it's not great for older, less mobile people and isn't totally strol [... read more]ler friendly although you can manage. Beach was nice and clean, ocean was a bit rough but great. I didn't see any water activities. My least favourite part was that the pools were VERY COLD. Too cold for babies, which was a huge disappointment as they can't go into the ocean. It could have been the rain the first 2 days they should heat at least one pool for times like this. They were fairly empty because of the frigid temperature. There are small tiny ants in the room so don't leave ANY food out. You have to look really close as they blend into the counter tops. If it weren't for the temperature of the pools I would recommend this for families of young children.

Iberostar Waves Paraiso Beach: Fantastic resort

Beautiful rooms great beach great food and shows lovely pool friendly staff very enjoyable stay Amazing gym lots of activities for kids shopping centre all you need for a great vacation Doctor on site very nice carts to take you to wherever you want to go

Hotel Mousai: Hotel Mousai

Would you enjoy a stress free holiday in the sun, lavished with the best professional spa services, a wonderful array of themed restaurants whose chefs will happily make you whatever you want, even if it's not on the menu, beautiful high end accommodations, so many activities, and THE BEST BUTLER ALI, who can handle all requests and make you feel like there's a friend watching over your every need? Oh, and did I mention whale watching from your room! Truly the best experience to date. If want qu [... read more]iet, it's there. Need a little roof top pool side fun with one of the most striking vistas, it's all there and it's breath taking. We plan to return to this beautiful, opulent, warm and wonderful Hotel Mousai. Thanks to the staff who made our vacation everything we wanted and needed.Kimberley and Kenny McLellan Treat yourself to the very best!

Dreams Puerto Morelos Resort and Spa: FABULOUS REORT! now we know what the secret is to secrets!

We loved our stay at Silversands resort! this was our first time at a secrets but it definatly will not be our last! we found the staff to be very helpful and easy to communicate with. The pool area was never over crowded and was so clean ! we absolutely loved the no reservations at the restaurants and the food was great..especially the dinner selections....the Italian was by far the best ! room service was great and we loved the cupboards by door to put the dirty dishes in..never had to stumbl [... read more]e over dishes left in hallways! beds were extremly comfortable and the rooms and balconies were huge! we really reconnected as couple and it was really a great vibe at the resort! looking forward to booking another secrets stay in the future ! cheers to our travel agent Sue Snider for recommending the secret !!

Marina Fiesta Resort and Spa: Great

Really nice place, having to sign for every thing meals drinks etc.was a bit of a inconvenience but overall it was good 😎 really nice staff, clean! Not to busy, the places to eat were really good as well😎 would go back for sure.

Grand Sirenis Riviera Maya: Great stay

We love the pools, coffee bar, gym facilities and food at this resort! Our family of 5 was comfortable in the Junior Suite and it met our needs very well (kids aged 6, 7 and 9). This is our second time visiting the Grabd Sirenis and we intend to come back again in future years.

Grand Decameron Complex Bucerias Trademark: Royal Decameron Complex

The resort is a beautiful place to plan a holiday and plenty of amenities to keep you entertained. Our only complaint would be that a number of patrons that are there are very loud and rude. Every year it’s becoming more of an issue.

Dreams Riviera Cancun: excellent resort

the hotel was very beautiful and well kept. the food in the restaurants, including the buffet was top notch. the buffet closed after a couple of days, due to what we heard was a water leaking problem ( don't really know for sure) but the other restaurants picked up the slack very well. drinks were good, rooms and room service were very good. we went on the ' room of the day deal'... which really meant two double beds. they wanted to charge us extra for a king size bed, which was kind of odd [... read more]... so i would confirm- not just request a king size bed if we you go. Like all the resorts on this part of Mexico, they have a seaweed problem, but they seemed to handle cleaning the beach every day well. Other than that the beach was very good, service on the beach was very good and although you needed to get up early to reserve a beach or pool chair, there always seemed to be enough. The French restaurant was by far our favourite- went 3 times. the lobster, scallops and escargot appetizers we amazing, as was their steak. Wine was so-so, but drinkable. The concierge and front desk people were very helpful. We needed some medicine from the local pharmacy and they got if for us right sway. The cleaning and turndown room staff were always on time and did a great job. The one suggestion I would make is that there should be an adults only pool. Otherwise the place is great and we wished we had stayed longer.

Grand Sirenis Mayan Beach: GOOD VACATION

From the airport the resort is far about 45-1hr car ride. The hotel is safe and very clean. Very family oriented, had a kid water park with small and bigger slides. 3 pools. Very large resort, there is a good bit of walking. The people are extremely nice and do things for you without having to ask, they do not wait around for a tip or ask. I have never been to an all inclusive resort that I didn't feel the pressure of tipping, but more than anything, it makes you feel that you want to give. [... read more] very humble, polite and appreciative people. the disco, you have to take a shuttle bus, im mid age, didn't find it too much of a party resort the week I was there but good clean fun. The beach is not the greatest, the week I was there Feb 10-17, 2019

Wyndham Alltra Playa del Carmen: A fabulous property

I will get the one and only "con" out of the way right from the get-go ... The beach is terrible. If you're a beach person, stay away. It's beautiful to look at the water from the beach, but it's not your typical beach. That said, read on.... We went, a group of 16 of us and we were most impressed. The rooms were fantastic! I called in advance to let them know my husband had some mobility issues and they put us in a room on the ground floor which was accessible to all amenities. The foo [... read more]d was so good and never repetitive. There were so many places to eat: the buffet was always fresh with many choices, the a la cartes were scrumptious (Mexican and Italian), the poolside grill had nachos and hot cheese, delicious burgers, hot dogs, shrimp, fresh salads, grilled vegetables and so much more. If you want a late night snack, you can go to Jack24 (self-serve) in the lobby and get some kebobs, sandwiches, sweets, soda pop or a rum & coke. You can get the best coffee at the coffee kiosk and delicious donuts! Ice cream cones too! And lastly, if you're really lazy and want to have an early night or a lazy morning on the patio, just call room service!! The rooms are spacious and spotless. The beds very comfy. And the maid service impeccable. The front desk staff will do all they can to make your trip memorable and try so very hard to please. I give this property a 5* because the pools were so great that I never gave the ocean a second thought! And if all of that isn't enough, you're right in the thick of things in Playa Del Carmen. Right outside the front door there are tons of restaurants, shops, markets, street vendors, etc. It's all so fun!!

Wyndham Alltra Playa del Carmen: Great relaxing time

Great service, nice rooms, pool nice a little deep. The septic smell was awful we had torrential rain for a few days. The beach was washed out filled with seaweed. The drinks were good and the food was great

Occidental Costa Cancun: Awesome Vacation

After researching and reading reviews for weeks about where to stay in Cancun Beth from Tripcentral recommended the Occidental Costa. So glad she did because my 15 year old and I had an Amazing time!! It is about half hour drive from the airport. We arrived mid morning and it was raining ( umbrellas were provided to walk around resort) Check in is at 3 but we were able to check in early. The safe wasnt working but within the 10 min we called the desk..someone was up to fix it.  [... read more] The room was nice and beds were comfortable. Only complaint about room was we were facing the hotel beside us which did get noisy at night..so my note to self is pack ear plugs on next trip. Buffet: plenty of variety to choose from and it was really good food A la carts: you do need to book early if you hope to eat at a decent time. Mexican and Italian...the food was great There are enough loungers at the pool and beach. We did find the pool water on the cool side. It wasnt too busy during the week but once Friday hit, it started to get busier and a bit noisier. So we did enjoy the quiet during the week There is a boat that goes to island across the way (Isla Majures). You can rent a golf cart to. Great day trip! I dont have anything negative to say about the staff. In each area they were all friendly, and attentive. Our favorite staff was everyone at the beach bar! Location is great,Private beach with boats coming in so things to see. Will definitely go back to the Occidental Costa

Bahia Principe Explore Coba: Nice but needs some tender loving care.

The grounds were nice but buildings in need of some repair. The food was bland but expected for the price. Pools were nice but people would put there towels out and leave the area so no place to sit when you, got to the pool. And I also got food poisoning at one restaurant eating the shrimp. Very very very sick for one day. Don't eat the sea food. This was the 2nd. time at this resort, and it has gone down hill since our first trip there. We have been going to this area for [... read more] a number of years, but this was our worst trip. Staff were very nice.