Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Emma13  - 

Verified Purchaser

Brisas Del Caribe: Great staff!

I would recommend this resort for anyone looking for a cheap get away. The price was great and the staff were unforgettable! The entertainers were the most friendly and happiest people we've ever met! We have to thank them for our great experience. We will definitely be returning in the future!

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Stanny  - 

Verified Purchaser

Palma Real: Comfortable holiday

If you want polished marble floors...not here. The rooms were ok and clean, bed comfortable. Amenities good. Entertainment was ok in the evenings. Good location close to beach. The food was average in the buffet, breakfast was alway best meal of day.

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Holleywood  - 

Verified Purchaser

Palma Real: Not so good but was under renovations

Swim up bar is the main attraction the resort is nicely laid out and lose to the beach and town. Our past visits were more memorable and hopefully once the renovations are complete it will regain its charm

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LindaB  - 

Verified Purchaser

Occidental Arenas Blancas: OK resort

the grounds was well maintained and clean. the bathroom was not clean did not expect to have to wear flip flops to stand in the tub to have a shower! the food was not what you would expect from a 4star when food is left in what was ice cubes turned to warm water and a lack of serving utensils spoons being used from hot to cold foods causing bacteria from cross contamination and butter left in warm water that turned greenmold is the way to make people sick! myself included and I was very careful  [... read more]

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Melissandra  - 

Verified Purchaser

Starfish Jibacoa: nice resort BUT

The beach was beautiful. The cubans are so nice. Although, the food was like prison food in the resort, really awful, but if you leave the resort you can get really good food. The maids were terrible. I would leave them a few pesos and gifts on the bed, but they would barely clean the room, they didn't change the sheets once our whole stay, and they didn't want to bring us water OR new clean towels, until i had asked the reception for it 5 times. either than that, the resort is nice. Be careful  [... read more]

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Jaspers Mom  - 

Verified Purchaser

Occidental Arenas Blancas: Sun, Sand, Water!

The resort is older but still covered all my needs. The layout was good and location great. Just walk out of the hotel for day and night life. Pool was clean and grounds were well maintained. Staff I met were friendly and many spoke fluent English. Ocean and beach are beautiful!

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Janice1963  - 

Verified Purchaser

Resonance Blu Varadero: Great resort

We had a great time at memories resort, the people were so kind, the grounds and our room were clean. The food for the most part was good. There was entertainment every night. The beach was absolutely beautiful, I would recommend this resort to my friends

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Cubagary  - 

Verified Purchaser

Hotel Los Cactus: Great resort

First off this is cuba not Las Vegas. The star rating do not carry the same meaning as they would in north america. Having said that, this is an excellent vacation spot with large clean rooms and helpful and friendly staff. The beech is WOW, white sand and warm water with plenty of chairs. The food is good if you choose wisely. Select foods cooked freash on the grill and you will not go wrong. And really people, the prices ar dirt cheap considering what you would pay back home for a 7day vaction [... read more]

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Nancy Tibben  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: The resort is gorgeous

Being the 8th time on this resort, however the first time since it was sold. Not a lot has changed. We were treated like a King and Queen as so many of the people were still there recognized us and we got a free bump up. Water sports have improved, breakfast outstanding, however overall food quality is not near as good as Sandals and a bit disappoining . Night entertainent not so good, except the water ballet which we love. Overall we would go back again

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Ivansengin  - 

Verified Purchaser

Palma Real: Amazing resort , staff is amazingly nice

Awesome place and awesome staff Lots to do as per animation Beach is really not far and a beautiful place Very relaxing and pleasant week City is close as per evening event or simply taxi ride in town.

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Habfan  - 

Verified Purchaser

Muthu Playa Varadero: 1st trip to cuba,wont be my last

Great experience,food was pretty good,staff remarkable.There are many in North America that could take a lesson from the Cubans when it comes to customer service.The staff were not imposing,but they were right there when you needed something.Most beautiful beach I've ever seen,the Atlantic was warm.We had a great time.Well worth the money.Looking 4ward to next year.

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Parket  - 

Verified Purchaser

Resonance Blu Varadero: Good

First trip ever to Cuba it was good just a few thing that could be better.... More tolet paper in the restrooms at night time never had any... Rooms down by the beach the restaurant needs to be open for all 3 meals for the people down that way.... Buses need to start right at 7 am because it's like a 20 minute walk from the beach area and it's a little loud at night time they should tell people that so they don't take a room near the beach... And pool should be a litte cleaner black mood in the  [... read more]

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Sun lover  - 

Verified Purchaser

Mar Del Sur: Good basic resort!

We enjoyed the resort, our two bedroom apartment had two bathrooms and a large living area. Food was basic and well cooked. We enjoyed the pool and the walk to the beach was a quick five mins..We will return!

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Travelar  - 

Verified Purchaser

Hotel Los Cactus: Quite resort

the service was good, the food was OK if you are used to eat Cuban food if not you will have to dine out the grounds were fantastic, the beach are was probably the most cleaned beach I ever seen in Cuba.

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Hermann  - 

Verified Purchaser

Muthu Playa Varadero: Resort needed maintenance

I have been in same resort twice before and it was fine however this time wasn't as good as before. In the future I will try other hotels. Service is average but could be better. People is friendly but premises not

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Casey204  - 

Verified Purchaser

Playa Caleta: clean, friendly, hotel

Staff were very helpful. Hotel very clean. Short ride from airport allows much more time to vacation. Close to Varadero for excursion. Buffet meals standard, restaurants excellent. Nice quiet bars for meeting other travelers. Fun nightly shows.

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Pepps  - 

Verified Purchaser

Palma Real: Fantastic location! Great time!

Location is awesome! Staff are human, some sweet and some not so much lol. Rooms were clean and had what you needed. One pool is a bit rundown but the other is fantastic with the pool bar. Food is a bit bland but plentiful with quite a bit of variety. Beach is gorgeous Altho didn't go as often as I might've if it was a bit closer. All in all, would Def go back! Only a couple blocks from some of the great dance bars!

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Tomasoboto  - 

Verified Purchaser

Brisas Del Caribe: Incredible Beach, friendly Cubans

The North Hotel was close to the beach and the grounds were kept immaculate. We really enjoyed the BBQ Calenta when fired up for the chicken and hotdog, bring tabasco. The buffet was good and the staff incredible, yet at two occasions I found a few blue spots of mold on the bread and discarded them. Now everything else we experienced was pure magic, the friendly bartenders, the beach and experiencing a little of the downtown varadero. We love to see roosters and ducks in the garden and they have [... read more]

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Pzwestside  - 

Verified Purchaser

Resonance Blu Varadero: Good Resort, far from perfect, but good overall

A very nice resort. Very big... Management needs to be changed to make people happy. Customer service is clearly NOT their main priority. Food was fair, Staff was always friendly.. Would definitely come back here again. Definitely worth the money paid.

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Canoebuilding  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Great Vacation

Went with friends for a week. This is a really lovely resort and kept beautifully clean. The rooms are nice and spacious. Service was great and the staff were really helpful and friendly. Food was tasty and plentiful. Beach was terrific!

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