Occidental Cozumel: great holiday

we were celebrating our 45th anniversary and had a really good time. The staff were friendly and helpful. The place was very clean and well maintained and the food was very good. People always talk about the liquor being watered down at all - inclusives but I had a few straight shots while we were there and they were not watered down. The pool was nice and the beach was beautiful and well looked after. We went to all three a la carte restaurants during our stay and had three excellent meals. We  [... read more]asked to change rooms after the first night because we were right beside the entertainment that went til 1:30 am and they were very nice about it, moving us to a quieter area. It was mostly couples staying at the resort, with a few larger groups who were a little boisterous, but no bad behaviour.

Blue Bay Grand Esmeralda: Great resort

Blue Bay is a big reset with about 1,000 rooms. Despite its size the rooms are well kept, the grounds were impeccable and service was excellent. We were able to book dinners at the specialty restaurants every night, no restrictions. Would probably go back in the next couple of years.

Iberostar Waves Paraiso Beach: Wonderful Multi-Generation Resort

Located between Puerto Morales and Playa del Carmen, Paraiso Beach is an enjoyable resort with a family orientated emphasis. It has all of the amenities that are contained within beautiful grounds and is staffed by attentive and hard-working folks. There are a variety of restaurants, bars and a plethora of daily activities featured in addition to, evening shows that range from high end amateur musical theatre to off the strip professional performers. We travelled with three teenagers (with [... read more]out cell phones) for 12 days who were on the go from 8 – 11 p.m.; lovin’ every minute of it. (The kids club received rave reviews from both parents and kids.) If you have mobility issues, you should alert the front desk, as it is a large complex. Additionally, it is difficult to acquire a family meal times (5-7 p.m.) from the a la carte restaurants. However, there are many alternative options of extensive buffets, tacos, burgers and the little-known Star Rock Café which serves excellent food without a reservation. For our family of five this was a good value for money, all inclusive resort and it is fittingly well- recommended.

Grand Decameron Los Cabos: Resort el disappointment

We were very disappointed in this resort Royal del Cameron. The first room we were in reminded us of a low grade hotel the door looked like it was kicked in a few times and very dull and worn out. We were only in the room for about 10 minutes and starting hearing lots of yelling in the hallway from the drunks who were partying and it was only 6pm. We asked to be moved to a quiet room which they did and the noise started again about 11pm outside and until about 2am or later again from all the dru [... read more]nks who were yelling and screaming. This resort has nothing but steps up and down everywhere and was not suitable for myself and my wife as we were in a automobile accident before we arrived. The food was awful to say the least. The staff was very helpful and polite but because the resort catered mostly to the party animals we had to upgrade to a much better resort and get out of there as quickly as possible. I would not recommend this resort if you are looking for relaxation or don't want to climb loads of stairs to get anywhere in this place steer away from going there. Also if you are a non smoker well people smoke everywhere in this resort and that was another turn off. I would rate this resort as a 2 or 3 star as best nothing more. Will not return and this is no 4 or 4.3 star resort buyer beware.

Hotel Xcaret Mexico: Outstanding resort

Hotel Xcaret is an amazing resort, the staff, the grounds, the food, drinks and the parks are all outstanding. Everyone goes above and beyond to make sure you are enjoying your stay. I can’t think of visiting anywhere else. We upgraded to feugo adult only and it was absolutely amazing !!

Valentin Imperial Riviera Maya: Valentin

It certainly wasn’t what we experienced two years ago. The service wasn’t as good and you can tell there have been cutbacks at the restaurants. It disappoints me that the wind blows constantly and that the beach and watersports are not really available and the red flags seem to be constantly up.

Bahia Principe Escape Sian Ka'an: Great resort

Best all inclusive place I have been, and I have been to many over the years. Food was excellent, place was super clean, grounds are kept very neat and the staff as very friendly and helpful, especially since I was traveling with a walker.

Riu Emerald Bay: Amazing Resort

The hotel was lovely, everything was well maintain. Staff was very professional, friendly and helpful. Food was fantastic. Beach was clean, we enjoyed going for walks It's a very safe place Enjoyed the evening shows

Grand Oasis Sens: Has potential but poorly run

I really don't want to be writing this as I hate writing reviews like this. Here goes, the rooms, just wow, the smell was unbearable and everything leaked including shower taps that sprayed the entire shower room. Sink facets leaked, toilet constantly ran. Room has mold and mildew, I know this for a fact as mold is my only allergy and they won't not let us switch rooms so I was wheezing and coughing the whole 7 days. Next, all inclusive??? Far from, seems like everywhere my partner and I ended u [... read more]p that was less party and more relax (cigar lounge, the box) there was always something we needed to pay for or wasn't included in our stay. Room service was an additional charge too. We felt so restricted on our vacation. Restaurants were either closed or impossible to get into. Always line ups and waits..who wants to sit in a line up every time they feel like eating while on vacation!? They say to recycle the drink cups but instead the collect them and REUSE them after rinsing them with ONLY water. Let's just say I came home from vacation with my very first lip blister thanks to this place. Everyone we talked to also complained about everything I've mentioned thus far but mainly the rooms and poor service as the resort is incredibly understaffed. The restaurant and bar near the secret pool was always closed, the Maki taco restaurant was also never open. If you like slow service, broken and dirty everything, bad smells and very little to eat on your vacation then this place is perfect. To top it off the alcohol tasted like gasoline and burns your eyes if you try to take a sip. If you can drink it, you'll definitely get drunk but consuming it is the challenge. Good thing I like beer. Oh that reminds me, mini bar in your room consists of only two beers that are pry off and don't supply you with a bottle opener to even drink your two beers. The staff were nice, some were able to help and some just couldn't wait to go home. Pretty sure we could have made a palm tree with all the tree debry at the bottom of the pool. Pavement is very uneven so be careful when you walk. I feel horrible writing this and don't want to but I dont get much time to take vacations and can rarely afford to so this was more upsetting than anything. I couldn't even be mad because I was just so disappointed. This resort has great potential and a wonderful theme but failed to execute it's true purpose. My partner and I are very easy going people and always look for the positives in everything but we were disappointed and came home feeling everything but relaxed and refreshed. I really hope they put money towards the rooms and rest of the resort as it has the potential to be amazing! The food at the box and sunset restaurant were amazing and very well done!! Highlight of the trip! Food was delicious when received.

Selection Riviera Cancun: One of our Favourites!

This is a smaller, walk-able resort. Easy to get around the beautiful grounds and to the wonderful restaurants. All the staff are friendly, helpful and seem proud of their jobs, which we find very refreshing. It is a family resort and it was nice to hear the children playing and having a good time. When you walk into the front entrance, the aroma coming from the spa is immediately relaxing. The wind was blowing in lots of kelp to the beach but the resort works tirelessly to keep it managea [... read more]ble. We spent all our time in the pools anyway and the staff keep them very clean. We would recommend that the young party people remember there are children about during the day and might perhaps chose an adult only resort if they have a day/night party focus. Again, thanks to the staff for keeping it enjoyable for everyone.

Iberostar Selection Paraiso Lindo: Lindo never fails

This is our 5th stay at Lindo and it will not be our last. We have been to many other resorts in the Mayan Riviera and while most of the others were nice we have never returned to them. Lindo is part of the Iberostar Paraiso Resort Complex, there are five resorts in the complex, and Lindo is the middle of the five. We feel that Lindo gives you the most bang for our buck. The staff is amazing and they go out of their way to go that extra mile for you. The food is great, after you have done severa [... read more]l Caribbean and Mexican resorts you come to realize that the quality of food is very different from one resort to the other. The resort is a very safe place so there is no worry about walking around at night or early in the morning. Also there are not people on the beach driving you crazy trying to sell you their local wares. Unlike most resort chains Iberostar does not have people harassing you to buy time shares or join clubs, these are offered but only if you show an interest. The only thing that I can say at all negative is about the evening shows. These shows have not changed in the past five years. While the rock show is great this is mainly because of the guitarist who is the real star of the show. I would like to see all of the other shows given an update. I would love to be given the job to select new music for all the shows. If you have never been here before you will enjoy the shows but if you are a returning guest it becomes a little boring. The entertainment team has completely changed this year, and they are very energetic. Also the resort has been doing some renovations which are great, the beach bar and snack bar are both redone, and there is now a 24/7 coffee bar in the lobby area. I can't say enough good things about Lindo and I am looking forward to going back

Ocean Coral Riviera Cancun: Bring the little kids!

Just returned from a week there with my grown kids and grandkids! We were so impressed with the cleanliness of the entire resort, and the friendliness of the staff, particularly at the Daisy Club for little ones. While we opted not to use their childcare services, the staff still befriended each of my grandchildren and spoke to them by name throughout the week! We attended the evening entertainment most nights (the Lion King show was our favourite) and again, appreciated the attention to the you [... read more]ngest members of our family!

Fiesta Americana Condesa Cancun: Amazing time

The resort was so nice!! great view of the ocean and the pool was lovely. There were so many different food options throughout the day and great room service too! the bar tenders were great and we always had a drink coming!! thanks for a great stay.

Blue Bay Grand Esmeralda: It was ok.

The grounds were beautiful and the staff were friendly. The festival buffet was good. I didn't think the other buffet and snack bar had as much variety. The bed was very comfortable and we had very good sleep. Over all it was a pleasant stay but I personally wouldn't go again because the beach is almost non existant, room service is NOT included, you need to make reservations for the restaurants and they were almost always booked! Even if you show up at 730am. So we basically ate at the b [... read more]uffet everyday. The Mexican and Italian restaurants were available but they sucked (you're better off at the buffet). We have stayed at better. Also its in a swap and full of mosquitos which they fumigate for regularly in the middle of the day so we breathed in quite a bit of that! So did our 2 year old son which I was really upset about because they don't warm you ahead of time so you can't avoid going out when they do that. When you do complain about something...like inhaling fumigation chemicals or not being able to get into the nicer restaurants despite waking up early like they told you to, they don't seem to care. The attitude seems to be "well that's how it is".So yeah all in all would not go back because I know there are better places out there

The Local Hotels Mazatlan: Quiet and relaxing

The staff extremely friendly and attentive. Hotel very clean except lobby washroom which smelt musty and moldy. Food excellent. Bed very comfortable. Ocean view from the balcony breath taking. Quiet with no noisy music. No children (bonus). Little shade around the pool with broken lounge chairs. 4 pools very clean with 2 infinity pools. Fire Alarm system kept going off. Had to ask 3 times to get mini bar refilled. Ran out of toilet paper 1 hour after room had been clean. To get to the beach o [... read more]ne had to walk through the underground parking lot. There is no specialty restaurant nor an operating snack bar on the lower pool level. There is no disco (bonus). 3 elevators with fast service.Easy access to downtown. This is not a 5* as advertised by some reviews.

El Cano Acapulco: Amazing trip

We had a wonderful time at the El Cano in Acapulco rooms were all nice and big and clean all have a balcony with an amazing view of the beach pool was big and very warm food was very good but at times cold so we had the situation fixed a couple of time but was amazing we would go back in a minute thanks Sylvie and Robert from qc. canada

Ocean Coral Riviera Cancun: Fair resort

This resort is over 10 years old. I booked a Junior suite for my family vacation and got a good deal around black Friday. The room is spacious but the furniture is kind old. The washroom sink was always clogged due to poor design. The washroom has a shower and a bath tube. The water temperature of the shower is not stable. So, we switched to the bath tube but there is no curtain to prevent water from spilling. So, we couldn't avoid making the floor wet and ended up calling room service. I am [... read more] quite impressed by the good services offered by waiters and waitresses in the restaurants. Make sure you bring enough US$1 bills for tipping as you pretty much need to tip everywhere you receive a service including getting some ice cream. This time of the year, the beach is filled with seaweeds, so the water is not clean enough. At the lobby, there are staff trying to sell you membership on the second day of your arrival. I would say "avoid it"! Make sure you also avoid the people trying to sell you timeshare at the airport. Overall, I am still happy with the stay and had a good time there.

Barcelo Maya Grand Resort: One of the best resort out there

I think it was the best week I’ve ever had in my entire life the food was amazing the rooms were awesome with the most beautiful view you can ever had and best of all the people so amazing with you by doing what ever they can to help and make as comfortable as you can be... by far one of the best resorts I’ve ever been to

El Cano Acapulco: Amazing Resort and staff.

Very clean resort pool area dining area, beach all very clean and respectable. very friendly staff. Easy to get around in the city on the city buses or taxis or even walking. All in all would recommend to friends

Bahia Principe Explore Coba: nice and cozy resort

beautiful landscaping. Animals everywhere. I didn't like that you are treated like a 3 star resort customer unless your participate in their secluded customers and then they will treat you like a 5 star. Rooms are outdated but charming. short staff at all bar location, lucky that I don't drink alcohol. Staff are very nice a friendly. I will go again because I know what to expect and I believe the price is reasonable.