Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21800 Reviews)

review headshot

Jacka  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Very pleased with our stay

Our second visit to the Catalonia was even better than our first. The food is great, the room was large and beutiful with a gteat view and the staff were amazing. We ate at the taco stand every lunch. Had avocado toast for breakfast every morning.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Barcelo Maya Palace: Great stay at Barcelo Maya Palace

We enjoyed everything about this resort. Great food in the a la carte restaurants; fabulous staff in the restaurants, buffets and bars; super clean everywhere; lovely decor; awesome adult-only pool with cabanas for rent for a low daily cost. Even though the 'Palace' was not adult only, this one pool made it seem that way for us. There is lot of walking between the rooms and the restaurants/buffets but that was helpful after how much food we ate! Although it's about an hour from the Cancun airpor [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Not the same any longer

I have been here before when it was more vibrant, Although the staff are great and the food is on par with the ratings, I honestly will no longer return. Bucerias has beautiful beaches but the local authenticity of humble kindness is no longer, it has been pushed out by xpats, apartment buildings and big corporations. You can see the struggle of the locals and it saddens my heart. If I do come back to bucerias it will be to stay at a local small hotel or homestay. The Decameron is bland l [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Playa del Carmen: Wonderful Experience!

The resort is beautiful. It it being renovated as some indicators of age are visible if looked closely. 5/5 still for facilities. Food was really good even at the buffet. I was worried and got FC to get access to reservations and restaurants but wasn’t needed for our group's particular needs. Beach was not usable due to sargassum but that is not the fault of the resort. Staff were friendly and hospitable. Our Family Concierge Eduardo was amazing! Request for him if you book Family Concierge room [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

CostelRca  - 

Verified Purchaser

Riu Emerald Bay: Amazing resort with some impruvements needed

Hotel and resort is amaising very clean and nice arangements . Superb garden and pools. Food excelent. Drinks like every resort try local resources, The only anouing is the marichis bands . They come like 4 or 5 bands to the beach from 1pm till 9Pm and they all play at same time different songs that it become o big noise all afternoon. I understand is public beach but they have to do something about it. The lifeguards I think are a bit to protective will kick you out of water even 2 feet high [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Suzie  - 

Verified Purchaser

Occidental Cozumel: Good value for the price

Overall the hotel was acceptable. Food was good, however they could use some sort of grill at the main pool by the beach (e.g. tacos, fajitas etc.) They could also use more activities during the day.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Decameron

We have stayed at the Decameron for many years. The upgrades they have made are greatly appreciated. The new lounge chairs were comfortable around the pool. The specialty restaurants did not disappoint. There was a huge group of seniors which completely booked the middle buffet and we were not allowed to sit and eat in there. The morning coffee was not available from the machine until 7 am. It was nice to see regular staff there. We were disappointed that they put us on the fourth floor beca [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Heather  - 

Verified Purchaser

JOIA Paraiso by Iberostar: JOIA PARAISO IBEROSTAR

Absolutely beautiful hotel and grounds. Food was everything and anything you could ask for especially the buffet. Highly recommend the Italian and French alacarte restaurants. We would definitely return again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Muffin  - 

Verified Purchaser

Ocean Riviera Paradise: Amazing Resort

We booked a Privilege Jr. Suite for our 40th wedding anniversary. Our butler, Lilyann was amazing and Miguel at the beach. They catered to our every need. Food was delicious and our room was very nice. Would go back in a heartbeat. Loved the privilege beach area, the only down side was the sargassum in the water and on shore. Unfortunately it was that time of year and there was nothing the resort could do about it. There was a big infinity pool at the beach so we could swim there.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Latino: AVERAGE AT BEST

This resort is average at best. It is newer and quite clean. Most of the staff were friendly and helpful. The room was prepared nicely and the housekeeping staff always did something special for us. We weren't satisfied with the view even though we paid extra for Ocean View. The view is mainly of the courtyard. To see any of the ocean, you need to go onto your balcony. The air conditioning was very loud and made it difficult to have a restful nights sleep. The food was average and the same al [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Occidental Cozumel: Beautiful resort set in jungle like setting

Enjoyed entire resort, especially the trees, beach, people and cleanliness of rooms and all public areas on resort. Enjoyed all the wildlife there. Lovely relaxing week. Met friendly travelers. Loved restaurant at the beach. Will return soon.

Location
Value
Food
Beach
Rooms
Service
review headshot

Mike123  - 

Verified Purchaser

Barcelo Maya Colonial: Beautiful Resort

Hotel is beautiful. Food is excellent. Best pool and pool area I have experienced. Hundreds of pool loungers. Lots of friendly staff. Very clean. There are no golf carts to take guests to different areas. There is a no charge bus to take you to the sister resorts. Lots of palm trees for shade on the beach. The beach is not as nice as the old photos indicate. Excellent resort except for the rocky beach.

Location
Value
Food
Beach
Rooms
Service
review headshot

Charlene and Lou  - 

Verified Purchaser

Iberostar Waves Cozumel: Top Notch!

We spent a week here (June ‘26) and it was absolutely fabulous. The staff were lovely, friendly and engaging. The activity crew were amazing, especially Joselyn, who was so outgoing and really took pride in her work. The food was excellent! There were delicious selections at the buffet (we only ate breakfast and a few dinners here) but enjoyed it very much! The Asian and Mexican à la cart restaurants were extraordinary. No pre-booking required and no long waits. The rooms are spread out in colou [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

J355M  - 

Verified Purchaser

Majestic Elegance Costa Mujeres: Amazing resort!

We had an amazing time during our stay at Majestic Elegance Costa Mujeres! We originally booked to attend a friend's wedding, but we were blown away by the beauty and service at the resort. The grounds and buildings were all clean and beautifully decorated. The beach and pools were clean, and we appreciated that there were so many chairs/beds so we had no problems finding spots in a great location every time. The service at the restaurants and bars were excellent. The food was phenomenal! We ap [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Zara  - 

Verified Purchaser

Royal Hideaway Playacar: Super relaxing

The food was absolutely incredible and better than I expected and I really enjoyed my time. It was super relaxing, and the staff are so kind. We had a couple issues with our phone for room service, but we just used our personal phones.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Dreams Riviera Cancun: Check-In a Huge Disappointment

Upon arrival clerk told us our 2 grandkids weren’t included & we would have to pay upfront for them. Even when we produced all the documents from or travel agent, which included their names & payment invoices, there still was a problem. We even showed her our request for 2 cribs. After a stressful 45min she came back to us insinuating that she cleared everything up. The only thing she did was add to a very long day with 2 year old twins. Two days later one of the cribs broke in the middle o [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Dunamar: Family vacation 2026

The experience was terrific right from the very beginning. Our greeting at the front desk was warm and we were given a map and explanation of the hotelier rooms were not ready since we were early arrival but we had use of the hotel and our bags were secured We loved the choice in pools for whatever your entertainment wishes were The family pool The party pool or the activity pool you had lots of choice The entertainment team kept It Lively The client experience was perfect The cleaning s [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

GR Solaris Lighthouse: Good trip

We have been here at least 5 times. Great resort. All staff are wonderful except the front staff were not helpful sometimes. Special shout out to Jonas. We met him at the buffet and restaurant by the ocean.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jim Zareski  - 

Verified Purchaser

Iberostar Selection Coral Cancun: Beautiful Resort

Beautiful spot wonderful property and the food was amazing. The golf course and the staff are great. The only thing was the seaweed on the beach, your contract company did a great job cleaning up. Looking forward to our return to the coral resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Catalonia Playa Maroma: Very good value

Family and couple friendly. Beach had a lot of seaweed but that was an issue across mexico this season. great food and hospitality. snorkelling from the boat launch at beach was good, not great, but very convenient. Would recommend.

Location
Value
Food
Beach
Rooms
Service

Next Page