Paradisus La Perla Adults Only Riviera Maya: Beautiful resort

This resort is stunning. The grounds are very well kept and clean. The rooms are large and comfortable. We had a garden view suite that had a jacuzzi on the balcony and a huge tub in the bathroom.The bed is super comfy. Staff here are amazing. The food was pretty good. Our favourite was definitely the Hibachi! You have lots of choices for food. Unfortunately my only negative would be the nightly entertainment. They do have small acts in the main lobby area. But that is only for an hour. There a [... read more]re small shows on the family side but we found it a little crazy with so many kids. Over all this is a fantastic resort and I would highly recommend it if you are looking to travel to Mayan Rivera.

Barcelo Maya Colonial: an awesome resort

The grounds, gardens, pool area are beautiful. The beach has plenty of trees and beds. We were lucky that during our stay the sea grass was not unmanageable. However be aware that this area at times gets lots of sea grass washed on the shores. The resort made a lot of effort to clean it up. The buffet was average but you can always find something that you will enjoy. The a-la-car restaurants were very good. The hotel staff was very kind and helpful. Our room as large, nicely furnished an [... read more]d kept clean.

Sandos Finisterra Los Cabos: Loved it here!

Had a wonderful stay at Sandos Finisterra! Exceeded all of our expectations! Grounds were beautiful, service was great and food was delicious! Special thanks to Joanna for all help during the booking process!

Iberostar Waves Cozumel: Beach made the Hotel

Beautiful beach clear water no seaweed which made us very happy, Beautiful grounds, eco friendly which was good and bad for me, we couldn't enjoy the lobby due to no air conditioner and no fan, so we were basically drenched in sweat, the food was very good and the employees was very helpful, I wouldn't go back to this resort ,but would choose a more upgraded resort next time...cozumel is beautiful.

Bahia Principe Explore Tulum: Kid friendly resort

Overall amazing, the only downside is the beach not usable. My kids would have loved the beach and it being so close to our room. We had to use another resort’s beach front which required travelling a bit. I would have loved to have the restaurants open even if it was not peak season to have more variety for the guests.

Riu Palace Costa Mujeres: Riu Palace

This is a good hotel. The food and drinks were good. Reservations at restaurants were sometimes difficult but we got to try them all. The grounds were super clean The buffet had a variety of choices. Our waiter Alberto was super nice and always waiting for us lol

Occidental Costa Cancun: Great resort !!

Small so easy to get around - I loved that I’m not a fan of giant resorts. Buffet was great, had Italian à la carte and it was very good. Pool is great but typical loud - beach is very small and shallow would be great with small children - no real ability to swim it’s a tiny cordoned off area - but we walked quite far down the beach to number of other resorts, and they were very weedy. Great service other than check-in, which is always painfully slow for some reason at these places. A real b [... read more]enefit is that it is right beside the fairy dock so you can take a ferry so easily to Isla Mujeres and have a fabulous beach day there. If you’re a pool person, it’s a great resort seemed very easy to get chairs, etc. if you’re a beach person you really need to just go over to the island. It’s ok for a day or with small children but really limited

Barcelo Maya Beach Resort: Outstanding overall

Positive Remarkable buffet experience Clean pools and beach À la carte restaurants great food Happy and friendly staff Clean rooms Negative Unable to change early pre booked à la carte reservations Leaking water from shower area, had to use towels on the floor to prevent slips and falls Shower gel / shampoo drinks were not replenished. We had to ask. Fridge not cooling properly.

Occidental Costa Cancun: Lovely resort

Great food was offered at the buffet and restaurants. The rooms were spacious and very clean. Location is convenient to the ferry terminal. I would definitely stay there again. The only improvement I could suggest is to add ceiling fans in the lobby.

Planet Hollywood Cancun by Royalton: Great Time!

Just finished a week on the family side (non-Star Class) and wanted to share my thoughts. I've stayed at countless resorts, and this one ranks near the top for me. Yes, you need to get up early and play the towel game, but that's the reality at most resorts. It didn't bother me since I'm an early riser and enjoy reading by the pool. There are definitely a lot of paid "extras," but we didn't spend anything beyond what was included and never felt like we missed out. I can't really comment  [... read more]on the evening shows. After a full day in the sun (and a few drinks), they just weren't a priority. My son made some friends, and they had a great time hanging out at night. Restaurant rankings: Excellent: Sunset Strip Steakhouse / Teppanyaki / Indian / Breakfast buffet Good: Mexican / Dinner buffet / Guy's Burger Joint / Wood-fired pizza at the Italian restaurant Not my Fav: Sushi / Italian The lazy river was a great bonus, especially since the water stayed cooler than the pools in the July heat. I'd recommend bringing an inexpensive float from Amazon and leaving it behind for someone else when you head home. The pools were nice, the bars were great, and the drinks were solid. My only disappointment was that mezcal was surprisingly hard to find. We also did a snorkeling trip to Isla Mujeres, which I highly recommend. Rent a golf cart for an hour and explore the island - it's a fun little adventure. Overall, I'd absolutely return and wouldn't hesitate to recommend this resort. The staff were consistently friendly and helpful. We had an amazing week.

Iberostar Waves Paraiso del Mar: Great Resort

Love this resort! A perfect mix of relaxing and fun. I recommend anyone wanting some amazing views, good food and a bit of quiet to go for a visit. My only issue was the lower floors rooms weren’t our preference so we had to upgrade.

Riu Dunamar: Riu Dunamar

This was an amazing family resort! From the beautiful well maintained and clean hotel, spacious rooms, to the Most friendliest staff, amazing bars and bartenders, delicious food, best ribeye steak, chefs KISS ?! Lots of pools, for adults, kids and family, fun activities and a gorgeous beachfront! I highly recommend this resort!

Ocean Riviera Paradise: Poor Service and Frustrating Experience

We travelled as a group of 10 (7 adults, 1 teenager, and 2 children), and unfortunately, our experience at Ocean Riviera Paradise was very disappointing. From the moment we arrived, the service was poor. There was no warm welcome, no one to greet us, and no guidance on where to check in or what to expect. We had to carry our own luggage to our rooms, which was especially frustrating since the resort is very large and it was our first visit. Finding our room was difficult, and it was located f [... read more]ar from the main areas. The same lack of assistance happened when we checked out. Even after asking staff about the departure process, we received only brief, one-word answers with no helpful guidance. The resort also appeared to be understaffed. While there were a few friendly employees, most of the staff came across as rude, impatient, and annoyed whenever we asked questions. Customer service was one of the biggest disappointments of our stay. Making reservations for the à la carte restaurants was another frustrating experience. Three restaurants require reservations (two online and one in person), but the online system only allows you to book for the number of guests in your room. Since we were travelling as a large group, it was nearly impossible to coordinate reservations together. Everyone had to log in and book at exactly the same time, otherwise we couldn't get the same seating. No one explained this process to us—we only figured it out by asking other guests and visiting the restaurants ourselves. To make matters worse, reservations can only be made between 8:30 a.m. and 5:00 p.m. for dinner on the same day, making it feel like a daily mission just to eat together. Of the three restaurants requiring reservations, only the Italian restaurant was worth the effort. The steakhouse and Japanese restaurant were both overrated. The resort offered plenty of activities for younger children, but very little for teenagers. My 13-year-old son quickly became bored because of the many restrictions. He wasn't allowed to use the gym or ride the mechanical bull, and the bowling alley had long wait times because only 3 of the 6 lanes were working. The games room had outdated equipment, several machines didn't work properly, and there was very little variety. For a resort that advertises itself as family-friendly, it did not provide enough entertainment for older kids and teens. Another disappointment was the beach. During our stay, it was covered with a significant amount of seaweed, making it much less enjoyable to swim or relax by the ocean. While I understand that seaweed is a natural occurrence and not entirely within the resort's control, it definitely impacted our vacation. If the beach is one of the main reasons you're choosing this resort, I recommend checking the seaweed conditions before booking. The most disappointing part of our trip happened through the resort's excursion desk. Our excursion package included a complimentary shopping tour that stopped at a jewelry store and a tequila shop. I strongly recommend that anyone purchasing tequila there inspect the bottles carefully before leaving. We purchased two bottles of tequila, but the cashier wrapped them while we were still browsing the store, so we didn't have an opportunity to examine them. When we returned home, we discovered that both bottles appeared to be counterfeit. We immediately contacted the resort's tour representative, who told us he would speak with the store and get back to us. Unfortunately, we never heard from him again. Since we made the purchase the day before our departure, we didn't have enough time to return to the store and resolve the issue ourselves. This experience left a very negative impression and added to an already disappointing vacation. The resort itself was large, clean, and well-maintained, which is one of the few positives I can mention. However, the poor customer service, confusing restaurant reservation system, lack of activities for teenagers, beach conditions during our stay, and unresolved issue with the shopping tour overshadowed the entire experience. This was my fourth resort visit in Mexico, and unfortunately, it was by far the most disappointing. I would not recommend Ocean Riviera Paradise, especially for large families or groups travelling together.

Riu Tequila: Amazing vacation spot

Such a lively, friendly, and clean resort! Beds were comfortable, staff always friendly and willing to help with anything. Entertainment was constant of you wish to join in. Areas of peace and quiet if you didn't.

Crown Paradise Club Cancun: Had a blast.

In late February 2026, my C/L and I booked our stay for 2 week and we were very pleasantly surprised by her Aunt and Uncle who came for the second week, we enjoyed the hotel and all the amenities.The hotel was in good shape, things were clean and well looked after. New construction was underway in the main lobby area of the hotel but it wasn’t an inconvenience at all. It was being done quickly and it looks like it will be a few nice additions. The hotel had nightly entertainment, the shows were  [... read more]pretty good. Vendors set up small stands in the main lobby every 2nd night which was nice. Very talented crafts people with a wide range of items.The food at the main buffet was very good with a wide selection of different kinds of food, different food stations, overall it was impressive. The different pools were nice, the swim up bar had a good selection of premium alcohol. Our room was on the 8th floor (top floor), our room had a huge jacuzzi tub and a great view of the ocean. There is a 8th floor only lounge that offers premium beverages, a small but tasty breakfast, very friendly bartenders. The beach bar was very busy, but the staff very friendly. The hotel is family friendly with plenty of things for kids to do. There were kids cocktails which were a nice change for adults if you wanted. The beach snack bar had hotdogs, burgers, fries, there was a Chinese buffet close, lots of people kept the place busy, the food was fresh and tasty. The different bars were all well stocked and bartenders and servers were all friendly. Our room fridge was kept well stocked. There’s a main lobby late night snack bar (10 pm-6am), the cook was busy but always had a smile. Fresh hotdogs, hamburgers/cheeseburgers and fries were always cooking. The beach area was busy, you had to put your towel on a beach chair by 5 AM most mornings or you wouldn’t get a shade umbrella. To get a shaded lounger at the swim up bar area was almost impossible, I was there one morning by 5 AM and everything was taken. There was a lot of “sea weed” in the ocean during our 2 week stay but it apparently was everywhere so no big deal. We had issues booking A’ la carte restaurants and issues with slow or broken elevators. Overall, we found the hotel to be a very good experience and we have recommended it to family and friends. We plan on returning in February 2027.

Dreams Natura Resort and Spa: AMAZING WONDERFUL!!!

What an incredible week!!! Everything from the accommodating staff, to the tasty and flavorful food, engaging entertainment and the various outings beyond the resort explored....a time was had!!! Another bonus, my daughter thoroughly enjoyed the use of the Roller Glider and the teens area. There's so much for teens to do at this resort! It's challenging to find a drawback to the entire experience. If I were to pick something though it would have to be the beach. I really love to swim beyo [... read more]nd a pool, and the unsettled water current was a factor as well as the seaweed accumulation at shore. Despite this, it's a solid ***** rating. I would highly recommend this resort.

Blue Bay Grand Esmeralda: Extremely Disappointing Birthday Vacation

I had high expectations for this resort, but unfortunately it was one of the worst resort experiences I’ve had. We arrived after being up since 4:00 AM to catch our flight and reached the resort around 11:00 AM. When we finally got to our room, the lights didn’t work, making the room unusable. On top of that, the patio offered virtually no privacy, as it wasn’t properly separated from the neighboring room. As two young women traveling together, this made us feel very uncomfortable. After r [... read more]eporting the issues, we weren’t moved to a new room until around 5:00–6:00 PM. Instead of enjoying our first day of vacation, we spent hours waiting in the heat for a solution. The replacement room wasn’t much better. The bathroom flooded every time we showered, and the safe malfunctioned and beeped throughout the night. The beach was another huge disappointment. The water was full of seaweed and debris, making it impossible to enjoy or even comfortably swim. We actually had more fun leaving the resort than staying on it. To make matters worse, it was my birthday weekend, and nothing about the stay felt special. We were also unable to book à la carte dinners at reasonable times, even though the restaurants appeared to have plenty of empty tables. The servers were friendly and hardworking, but the overall customer service and management response were extremely slow and disappointing. Between the room issues, lack of urgency, disappointing beach, and poor dining availability, this resort did not provide the relaxing vacation we were looking forward to. I have stayed at many all-inclusive resorts, and this was by far one of the most disappointing. I would not recommend staying here.

Riu Dunamar: Great resort

I’ve been to many resorts in my time travelling and hands-down. This was one of the best from food to entertainment to just all-around great atmosphere. I recommend this resort to anybody especially with kids lots to do on the resort and I will definitely be back.

Las Palmas by the Sea: Great resort

This resort was what I expected from a 3 star resort. Nothing to fancy but all good. We had a great time. One thing that I would recommend is having my staff that can speak English. Entertainment could have been better.

Hyatt Vivid Playa Del Carmen: Perfect holiday

We stayed at Hyatt Vivid Playa Del Carmen, the first time in this area of Mexico, and we couldn't have asked for a better holiday. Our room had a view of the pool and the ocean, and we enjoyed the balcony, hammock, and whirlpool tub. Service was excellent from room service to table service. The lobby is a great place to hang out both day and night, and the party continued to the 24-hour bar nearby. The pool and pool festivities were fun to be a part of or just watch. We would definitely recommen [... read more]d this resort and will return next time we travel to Mexico. Servers who stood out at Spice were Jose, Mario, Danial and Demetrio. Umberto in the lobby, Roberto at the pool and Chef Roldofo who made us a specialize vegan dinner and dessert at La Cabano restaurant on our last day.