Bahia Principe Escape Tequila: Great resort

Tequila resort is nice, has newly renovated rooms with modern cozy design and expansive materials. Adults only option perfect for the one who’s seeking for fun and entertainment all day long . You can easily travel between 5 resorts ( Sian Kaan - jungle style, Akumal and Tulum resorts - ocean vibes, Coba - family oriented with a lot of options for kids). All stuff employees are friendly and welcoming , being happy to help with anything you might need. The food is amazing, tasty and made with lov [... read more]e you can feel. Bahía Grand resort worth to visit it, no doubt!

Dreams Tulum Resort and Spa: Lovely Resort

The hotel was very clean, staff were extremely friendly, restaurants when open were amazing, but being off season and under renovation the choices were limited. Everything is close together, no getting lost on the grounds. The spa was fantastic, as was the preferred breakfast club. Overall, I would rate 9/10 and definitely recommend

Valentin Imperial Riviera Maya: Amazing service

Recently stayed for 5 days with my wife. The staff were super friendly and serve us like royalty. All the food we ate was great. The grounds were immaculate and had a great diversity of birds and wildlife.We would definitely recommend this resort for a laid back vacation and I would absolutely consider return here.

Valentin Imperial Riviera Maya: Truly 5 Star - Valintin Imperial Maya

From check in until checkout, Valentin meets all the criteria of what you wish your Mexican holiday to be. Located about 30 minutes from Cancun airport. Immediately upon arrival, the bell staff are at the ready to take your bags as you go to register. As you are seated at registration, a server greets you with a cool cloth and a refreshing drink of the day. Registration is completed quickly and you are sent on your way on a golf cart with your bags already loaded, to your assigned room. Our bas [... read more]ic junior deluxe suite was on the top floor of building 5. A key card provides your entry to the room while the bell man delivers your bags and provides a review of the room amenities. All buildings have an elevator making all rooms accessible. Everything at the resort is within a 5 - 10 minute walk on paved pathways. As an adult only all inclusive resort, food and beverages are one of several highlights of your stay. From in room refrigerator to meet your needs, to a large buffet with choice of seating in air conditioning or outdoor, you are seldom in want of nourishment. For evening dining there are 5 a la carte restaurants to meet most appetites - French, Italian, Mexican, Japanese, Mediterranean. No reservations required except for Tappanyani. In our 8 night stay, our longest wait to be seated was about twenty minutes, but more often walking right in. Following dinner at 9 pm there was a different themed show in the theatre. All were enjoyable performances. The theater show is followed by live music in the plaza for easy listening or dancing. During the day, the main pool is the centre of attraction and activities. If you are looking for a quieter day there is a separate quiet pool and another lazy river area to occupy your time. The main beach area has sufficient palapas and loungers for shade. The sand is soft and does not get too hot even in the direct sun in the afternoon. Walking the beach is possible in both directions to get your excercise if desired. Use of your phone is a priority to see the schedules of the day for activities at the pool or on the beach; restaurant menus and if a particular venue is closed for an evening. The only paper copies of the daily activity is located at the concierge desk in your building. This is truly a top notch Mexican resort, well worth the cost.

Sandos Playacar Beach Resort: Wonderful Family Vacation

We were a family of 7, 4 adults and 3 children, aged 11,10 and 8. Check in took a little time, however the lovely young lady checking us in was friendly and accommodating. She changed our King Family suites so that we could be on the same floor. We didn't get the pool view as originally requested, but the garden view was actually quieter and more private, plus we saw monkeys from our balcony one morning! Our suites were gorgeous with a huge bathroom with jacuzzi tub, separate shower and sepa [... read more]rate toilet. The suite was spacious, clean and well appointed. It was perfect! We were in the 9000 building. The location is close to the smaller breakfast buffet (Steakhouse) and close to three a la carte restaurants, Steakhouse, Indian and Brazilian, two minute walking to each, plus minutes from the large family pool with small water slide, swim up bar and lunch bbq area and this is the family pool with lots of activities. We spent most of our days at the family pool closest to the ocean so that we could go back and forth to the ocean or pool. This is where the larger water slide is (for children) and they have a covered outdoor restaurant with a variety of lunch choices. The shuttles were at the 9000 building, and they ran every 15 minutes. We never waited long at all. From the 9000 building you could walk to the beach and family pool in about 10-15 minutes. It is a beautiful walkway! Very scenic and lush well kept grounds. Our maid and water/coffee person kept our room spotless and if we ever asked for extra coffee or facecloths or water bottles they were more than happy to bring them. Our grandkids enjoyed the family pools and mini golf the best, and the older boys enjoyed the teen club after a day in the sun, or while the adults watched the shows at night. The main buffet was huge! There were SO many choices for our family! We tried all the a la cartes, the kids enjoying the Brazilian best because of the buffet type choices that went along with your meal. We didn't go to the French or Mexican a la carte with the kids. My husband and I had exceptional service and meal at the Mexican (this would be our favourite!). so personal, they brought the chef out and took a photo, we loved the young lady who made guacamole at our table, it was a perfect evening! They made us feel special! My husband and I loved the food at the French, but found the waiters were not warm or friendly. The food at the Italian was delicious, but again the waiters were not as friendly. Service in all the other a la cartes was fabulous, just not at the Italian or French. They were professional, just a bit cool. I am afraid I did not get the names of many staff like I usually do because we were with a busy family. The nightly shows were fantastic! The resort is beautiful and clean. The beach is lovely for long walks. It was windy and there is sargassum in the water, some days more than others, but we still got into the ocean! The pools are clean and staff were terrific. We never ran out of things to do. The kids were never bored. We needed more time here!! The location of this resort is over an hour from the Cancun Airport. We took a private transfer rather than wait for the provided shuttle (included with our package). We didn't want to waste time waiting to load a bus and stop at other resorts to drop people off. If you want to go off the resort to shop, there is a Plaza Playacar about fifteen minutes or so walk from the resort. We found many beautiful items. The resort also has a market, but I am unsure of how often it happens. It is huge and again has many vendors. There are very few vendors on the beach, which disappointed our grandkids. We never had any issues getting loungers by the pools or beach, and they offer lots of shade. Above the lobby there is a quiet bar you can go to and my husband and I went a couple of evenings before heading back to our room. We all had fun watching the monkeys, the coatis, the capybaras and animals around the resort. The kids sure enjoyed the Cupcake Cafe! We honestly needed more time here to explore more. We would definitely recommend and would return to this resort! Thank you for an amazing time!

Grand Palladium Riviera Resort And Spa: Super disappointed

My family and I have been visiting the Grand Palladium Riviera Maya for the past 13 years, so it is very disappointing to say how much this resort has gone downhill. We travelled as a group of 12 for a family vacation and unfortunately this was by far our worst experience here. Upon arrival, we found two live cockroaches in our room, which immediately set the tone for the stay. The food was absolutely awful compared to previous years, and the buffet barely changed during the entire 8 days we  [... read more]were there. We were also unable to book à la carte dinners because we were told higher-tier guests could bump our reservations, which was extremely frustrating and unfair. The pools themselves were okay, however the cleanliness was very poor. Garbage left around the pool area from the previous day was often still there the next morning, which showed a lack of proper maintenance and care. The entertainment was also very disappointing and nowhere near the level of other resorts we have visited. There seemed to be very little effort put into activities or evening shows. Another major issue was accessibility. We had requested an accessibility room well in advance due to mobility issues, but upon arrival no accessible room was provided. The washroom contained a bathtub that came up over my knees just to get into, making it extremely difficult and unsafe to use. Overall, I would rate this resort a 2-star experience rather than a 5-star resort. It is very sad to see how far the quality has declined over the years. Sadly, after over a decade of visiting, we would not return.

Ocean Coral and Turquesa: Sargassum alert!!!

Has potential but in transition phase. Privelege status isnt worth it, especially rooms. Wouldnt offer room service afternoons?! Our butler was good until last day when we really needed help. Staff at pool are simply amazing and work hard very consistently Buffet staff good mostly but some are just looking for tips and then provide service. Room cleanliness is very poor. Door was not sealed and a/c failed and wasn't fixed. Beach sargassum was out of control and resorts are not responsible...c [... read more]ity is and efforts are futile.

Ocean Riviera Paradise: Beautiful resort!

This was our first time in Mexico and we booked the privilege package at the Ocean Riviera Paradise. All of the staff was very kind and helpful! The food was very good as well and the drinks were delicious. Our butler was very helpful in booking reservations and taking accommodations. The rooms were nice as well but the only thing I wasn’t a fan of was the shower, the water would pool on the floor. Other than that we felt very safe at the hotel, and even when we went on the excursions we felt sa [... read more]fe as well. Be aware that there will always be someone there to upsell you on something.

Bahia Principe Explore Coba: Bahía Príncipe Coba

Basically it’s a beautiful hotel nice ROOMS cleaning stuff. We’re very nice and awesome but they might as well not have a pool bar. The service was terrible. The bar closes at six. It only serves cocktails until 430 and then you have to go up Top even if you tip them, they look right past you and serve their friends or maybe it was just people that speak Spanish because they certainly overlooked the white people.This wasn’t once I was there for 10 days. It was every time. as far as the food goes [... read more] it was okay they hardly ever serve bacon for breakfast very skimpy on that I don’t know that I would recommend this hotel.

Akumal Bay Beach and Spa Resort: Good experience!

We had a good time at the resort. The value matched the experience well. Nice rooms, beach, and restaurant. We were especially impressed with the food options and entertainment. We wish there had been more pools and unfortunately there was a lot of seagrass on the beach in May (which has nothing to do with the resort). Overall, would recommend! Chill vibes!

Royalton Hideaway Riviera Cancun: Service is incredible

Hotel is spotless, cleaning service fantastic and the service was a five star. My only complaint is the relentless harassing of attending a presentation of a time share (though they never call it a time share but that’s what it is). However, in saying that, they were only doing their job and took us saying “no” in good humour. But it was constant repetition to convince you otherwise. Never heard a peep about it after the first day. Spa was wonderful. 5 star on the spa services and staff. I would [... read more] go back.

Blue Bay Grand Esmeralda: Beautiful stay at the blue bay grand emerald

Myself boyfriend daughter and my sister had a wonderful stay staff was perfect food was great only thing we where disappointed with was the beach you could not swim in the ocean as there was so much seaweed the walk to the lagona is about 10 minutes from resort beautiful I would definitely recommend this resort

Blue Bay Grand Esmeralda: Great plece

I travelled with family from may 3 to may10 . We had a great stay. The staff were amazing always there to help. The food was good and the drinks were great. The hotel is older and needs some updating. The beach was terrible you could not swim as there was to much sea weed. There is a luguna a short walk down the beach that you can swim. The is two large pools which are very nice Over all a great stay at the blue bay

Riu Tequila: The Best Ever!!!

Everything there was fabulous and I definitely would recommend the RIU Tequila to anyone. The staff, the lobby, the nightly entertainment, the restaurants, the beach. Definitely 5 star plus. Will definitely book with the RIU wherever I travel in the future!!!

Riu Tequila: Best resort I've been too.

Advise: Transportation from the airport to the resort may present a problem. Make sure you are on the shuttle list, otherwise, it will cost in excess of $400.00 for transport to and from the airport. There is shuttle service to and from the beach or if you chose to walk it will take approx. 15 minutes. I should state that the shuttle airport/resort thing maybe an isolated event. The travel agent is working to to resolve the matter.

Blue Diamond Luxury Boutique Hotel: A place of rest

My husband and I spent a much needed week of rest at BD. We felt at home as soon as we arrived. The most friendly/ family-like staff, super spacious rooms, food to die for, peaceful atmosphere where resting is easy. The spa area was an unexpected treat (sauna, beautiful steam room, cold plunge pool…), as was the unique cenote which we swam in daily. This resort is a rare gem. Don’t let the fact of next door construction discourage you from going to BD, you only notice it at first, it does not [... read more] negatively affect the stay in the least. Highly recommended for those who are in need of deep rest, quiet atmosphere, and many special treats.

Catalonia Yucatan: Mexico Trip

The hotel food was extremely good, the rooms were extremely good as well. The cleanliness of the entire hotel was extremely good as they even washed down the sunbathing chairs nightly. The beach was small and very rocky with a lot of seaweed. It was close to the airport and a very safe place to walk around outside the hotel.

JOIA Paraiso by Iberostar: Incredible Holiday

I recently got back from a week at the JOIA Paraiso Iberostar in Mexico. It was absolutely perfect. All the staff from check in to servers to housekeeping were absolutely wonderful. The rooms are huge and very clean. The pools were great. They have a quiet pool of you want more of a relaxed feel. The food is very good. Buffet and restaurants were all great. The grounds are beautifully kept. The gym and spa we're super great. The only con I have is the beach. It's very rocky and roug [... read more]h with lots of seaweed. Aside from that it was a great vacation and I will be back for sure.

Iberostar Selection Riviera Cancun: Amazing resort… but …

We just returned from the resort and loved almost everything about it. The service and staff in the restaurants and at the desk were unbelievably kind and attentive. The food was great. However the pool bar was completely the opposite. We knew the beach wasn’t great and specifically when to be at the pool bar. Aric was the only bartender who was friendly and attentive and worked incredibly hard to keep up because it was mostly only him. The rest of the time it felt like I was inconveniencing  [... read more]them asking for a drink and waiting way too long. The members only pool had two bartenders and two servers for minimal people and were standing around doing nothing. We had a swim out room that connected to the pool bar and that was great but there were rarely any servers taking care of the swim out areas. Overall it’s a great resort but we may not be back because of the extremely poor service at the pool bar.

Bahia Principe Explore Akumal: Very nice resort

Very good resort and all the staff are nice and accommodating. Just the food is average. Need more selection of international dishes…it’s seems some menu are just repeated everyday. Fine dining booking is limited. We stayed for 7 days only 1 fine dining we experienced.