Bahia Principe Explore Akumal: Decline in Quality and Value

This resort is just okay. We stayed in the same resort 2 years ago and there has been a material decline in quality and very inconsistent levels of service, which we heard from everyone. Some of the restaurants (higher end) were still excellent. The quality of booze was weak. We were unable to get any alcohol in our room except beer (wine was over $60 USD). It was impossible to get small pesos to provide tips, had to literally make change from the tip jars. Every drink was filled with aspart [... read more]ame.... The beaches continue to be pretty gross with seaweed despite tons of cleanup efforts. There was significant construction while we were there, but it was only disclosed in the very fine print. Given the recent purchase by Hyatt, the app/website were very unfriendly (incompatible) - we were super lucky to get our restaurant reservations, but not a single other person we spoke to was as lucky. We used the recommended transport company (Nexus Tours) - we upgraded to private - but on arrival we waited almost an hour for our ride and the communication/treatment by the agent was extremely rude. Note the driver on the way home was on time and very polite. I would recommend this ONLY if you are looking for 3/4 stars - no longer approaching 5* status.

Bahia Principe Escape Sian Ka'an: Beautiful Resort

We loved our stay. Amazing service and food. Access to 4 other resorts. Loved that our resort was farther from the others. It was more private and had more of a jungle vibe. We got to see spider monkeys from the pool. Unfortunately, the beaches were full of seaweed and inaccessible.

Bahia Principe Explore El Portillo: Amazing resort.

Third time visiting this resort in the past 8 years. First visit (2018)as a couple. Second visit (2023)as a family of 20. Third visit (2026) with a group of friend (15). Pool area is excellent and located adjacent to the beach, resort grounds are well kept along with the common areas. Buffet and restaurants are very good. Rooms were kept clean by the maids and never short of room amenities. The beach is amazing and so scenic with very little visitor traffic if you choose to walk the beach. If  [... read more]you are energetic and have a 1-1/2 half , you can walk to the town of Las Terrenas for lunch or shopping , Done this a few times during our stays. Don’t know of any other place that can offer this. Love the resort layout. Everything is so central or just a couple minute of walking. This visit was the first time we experienced room issues. Friends on ground floor had their room flooded and a second couple water also leaked down the walls in villa 23. Both were relocated after a persistence request. Rooms could sure use some renovations or à face lift.This seems to be a common complaint by many visitors that would make the stay even a better experience.

Bahia Principe Escape Tequila: Very Clean and New

Amazing pool, confusing at first as you get use to where things are. The pool and staff are amazing. Would highly recommend. Nice that it is adult only - but yet close to the next resort over which is family based.

Bahia Principe Explore La Romana: Clean and friendly resort

This resort was just the right size for us. It was extremely clean and staff were very friendly. The rooms could stand to be modernized but for the amount of time spent in a room, they were good. The food was great and we had no issues reserving the a la cartes. I would return to this resort.

Bahia Principe Escape Sian Ka'an: Amazing staff!

We have been many times to Sian Ka’an Since Hyatt has taken over now. Some of the à la cartes have changed how they serve you there food. Not liking how the tortouga restaurant has a set menu no buffet. Yes you pick your meat you want, but the appetizers is set is all the same, the dessert is the same. No choices. The chairs around the pool are taken in the early morning, with their towels. And they don’t even show up, so I took them off. Towels has NO cards now so you can take as many as y [... read more]ou want. Then ppl are not picking them up after using them. Unbelievable!

Bahia Principe Escape Sian Ka'an: Amazing staff!

We have been many times to Sian Ka’an Since Hyatt has taken over now. Some of the à la cartes have changed how they serve you there food. Not liking how the tortouga restaurant has a set menu no buffet. Yes you pick your meat you want, but the appetizers is set is all the same, the dessert is the same. No choices. The chairs around the pool are taken in the early morning, with their towels. And they don’t even show up, so I took them off. Towels has NO cards now so you can take as many as y [... read more]ou want. Then ppl are not picking them up after using them. Unbelievable!

Bahia Principe Escape Bouganville: Murky water

Everything at the hotel was great except the ocean water was very murky. The water was not clear. We swam for the first 3 days in the ocean even though the water was very cloudy. Then, a river nearby dumped very brown water into the ocean and the water was even darker. This was very disappointing. Also, there was jelly fish on the beach and several guests got stung badly.

Bahia Principe Explore Tulum: Great trip

Excellent trip to the Bahía Príncipe Explore Tulum. Weather was amazing. Resort was not busy so we had our choice of chairs at the beach or pool. They were constantly cleaning and fixing things around the resort while we were there. Too bad about the sea weed on the beach, they worked so hard to clean it up everyday but some days it was just too much for them! Big shouts out to Nicholas our Air Canada Rep who was instrumental in getting the cell phone I lost on the bus back and to Manuel our fav [... read more]ourite server in the buffet.

Bahia Principe Escape Ambar: Awful Tourist Trap from Hell - Luxury? NO!

Lobby, Sky, Water, Grounds: Picturesque! But way too many cats that guests & STAFF feed/touch/pet. Gross!! Coffee Shop, Beach Bar & Grounds Maintenance - Miguel, on the beach to be noted: Excellent. Everything else was a NIGHTMARE and RUINED our vacation completely. The list is endless, so in a nutshell... Service & English Language: ZERO! We had to call daily for basic requirements that were met poorly, or not at all. Staff: Didn't speak ENG at all (outside of the lobby) & didn't even t [... read more]ry to understand us. Rude & useless & arrogant & did their jobs poorly. (I've been EVERYWHERE and NEVER had this problem!) Endless stream of inconsistent, mismanaged, or not managed at all, horrible service. AND everybody and their mother wanted a tip! Rooms: Not remotely noise proof & the beds were as hard as brick. Rooms were never cleaned, just swept (poorly) & beds made; that's it! God forbid you ask for more. Everyone is so shocked when you you have a "complaint/issue". Oh, and everyone in the pool drinks & pees in it all day. The guests told us. And the Esmerelda guests suck up Ambar umbrellas, meaning you have to get up at 6am to find one. And Ambar guests pays double! Ah yes, besides the restaurants being a disaster, an with average or below average food, the smell of diesel, all day, from the motor boats on the Ambar beach really sealed the deal. We are boycotting Bahia properties, as of now.

Bahia Principe Escape Sian Ka'an: Amazing resort, Food and Location

We loved the place, the Sian Ki'an would have been a yearly visit if we were younger when we discovered it. We had a floor suite with a hot tub. A great choice if you're old-er like us. The food was fantastic. We had the best restaurant experience ever at the Japanese restaurant on-site, the MAIKO RESTAURANT. The main buffet had problems with labeling of food, and consistency, but otherwise was great. We were there for a week and there were no French fries for the last four days. Lots  [... read more]of other great potato dishes to choose from, but no fries. There were also NO TORTILLAS! Just the crispy fried corn chip type?! Yeesh. There was real ground black pepper, and real milk (homogenized) like we are used to for my tea. At the only other resort we went to (in the Dominican Republic) neither was available. The location was great so we could go to Xel-Há and Tulum. This is common to these resorts but DO NOT book excursions through the hotel if you have a choice. For Air Canada Vacations book through their agent. They will be hidden in a corner. The hotel doesn't want you to book with them at half the price. "Service" gets dinged for this ... The beaches in the area are covered in coral and rocks, but there are lots of places to swim so it's okay. The Bahai app is a joke, almost no one could book a reservation or get it to work at all.

Bahia Principe Escape Bouganville: Perfect for our needs

We went here in April 2026, and found it was close to perfect for our needs. this resort is not the biggest or the the best, but at the price point it was perfect for us, meaning it was large enough and laid back enough to meet our desires everyday. If we wanted the beach party crowd we could find it, if we wanted a very quiet pool area we could find it. If we wanted very good food we could get it in a la carts restaurants , if buffet was enough for us we found it better than most. There [... read more] was enough of an entertainment area without being an all night party. Staff was ALL very polite and professional. We did know ahead of time that the beach wasn't the best in D.R. as the water isn't the clearest, but there was plenty of shade areas at any point all day and everything on the beach was clean and tidy.

Bahia Principe Escape Runaway Bay: Beautiful

This was a quick 5 day vacation to start our 25 year anniversary celebrations. Room was ready at 3pm as stated when we booked. The resort had just reopened from hurricane damage 5 days before we arrived. There are still some hiccups to work out but that being said it is a beautiful resort with very friendly helpful staff. Lamar and crazy leg are the men to see for beach volleyball twice a day. They are quite the entertainers. Rooms are very large and clean. This was only our 2nd time at a resor [... read more]t as we usually book air B&Bs and do our own vacation. But it was quite nice to just sit back relax and just take it all in. I think if I was to do an all inclusive again this resort would probably be top of my choices.

Bahia Principe Escape Bouganville: Very good

Very nice green areas, nice pools and clean, very clean hotel all around, entertainment was very good, food was amazing, all the staff members were great. I will definitely recommend this hotel. Me and my wife had a great time.

Bahia Principe Escape Samana: Good enough but not 5 stars

As officially in our senior years, we chose this resort because of its size (149 rooms), being adults only and 5 star rating. However, this is not a 5 star resort, more likely a 4 star. While the whole experience was quite satisfactory, there are a couple of things because of which we will not be back: We chose a room without a balcony, as it was a bit cheaper. The hotel has three floors with elevator access. The fourth level is attic, accessible by two flights of stairs only. The hotel  [... read more]gave us a room in the attic, at the very end of the last building (room 429). Every day we had to walk to the end of the world and use these stairs at least a couple of times. The hotel was clearly not at its full capacity, and they do have rooms without balcony on other floors which have elevator access. The fact that they gave such room to two women 65 years old just shows a blatant lack of care and respect. While the room itself was generally clean and comfortable, there was constantly a trace of some chemical smell, which was absorbed by all our clothing and even luggage and followed us back home. The second thing is that the lobby bar opens at 4:00 pm only. During the day, there is no place on the beach or by the pool where you can have an espresso or cappuccino, and there is no place on the beach to get drinks or even water. However, the grounds are beautiful, and the staff was very pleasant.

Bahia Principe Escape Aquamarine: Nice vacation!

This was approximately our 8th visit to Bahia Principe in Punta Cana. The last 5 times, exclusively to the Aquamarine section. The staff are friendly, courteous, approachable and available. Guest Services in Lobby 2 were very helpful. The rooms are beginning to look a little tired, but were clean and always ready by the time we returned from the beach. The food was good and plentiful. Restaurants we really enjoyed were the Limbo and Thali. Breakfast buffet has a lot to offer with friendly, atte [... read more]ntive service. The lunch offered at the beach in the Los Olas building is a let down. Unfortunately, it allows everyone from the entire resort into this space and it is clearly not big enough or staffed well enough to handle the number of people for lunch. Tables were left dirty for long periods of time with no help in sight. I realize the option for us was to walk back to the Aquamarine buffet, but the entire reason for this destination is the beach....where we like to stay the entire day. Years ago, we were allowed to go to the Ambar beach restaurant, but no more. The beach itself is beautiful and well maintained. The section for Aquamarine guests is too small. Towels on loungers at 6 or 7 in the morning are the norm. We often saw too many of these "reserved" seats with nobody at them til late afternoon or only there for an hour or so. Obviously we like this place, but only wish the beach had it's own "adult only" restaurant and more space. Take some from Ambar...their side of the beach is underused.

Bahia Principe Escape Ambar: An amazing experience

We went to amber in Bahia pricinpe for a week march 26 to April 2 Right off the bell I knew we came to the right place My wife and I had an amazing experience thanks to Lucia and her team they made us feel special the food was amazing the house wine could be better the cleaning and the staff were very friendly I would definitely recommend this resort 5 stars all the way

Bahia Principe Escape Ambar: An amazing experience

We went to amber in Bahia pricinpe for a week march 26 to April 2 Right off the bell I knew we came to the right place My wife and I had an amazing experience thanks to Lucia and her team they made us feel special the food was amazing the house wine could be better the cleaning and the staff were very friendly I would definitely recommend this resort 5 stars all the way

Bahia Principe Explore La Romana: Bahir Resort

The resort was beautiful but the rooms were dated and we never had hot water in our room. The beach was lovely and the food was good. The staff were amazing they were happy, helpful and kind. The food was good and the pool was nice and large

Bahia Principe Escape Ambar: Wonderful Resort

This resort was the perfect size. Everything was easy to get to. The grounds are well taken care of. Lots of loungers around the pool. Beach was nice. Lots of restaurant choices. We would stay here again.