Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: great resort team

ruben and yuri provided a comfortable and unforgettable experience for me and my friends, and within that we met new people that also shared the same positive experience. i would definitely come back.

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ClaudiasCrochet  - 

Verified Purchaser

Iberostar Waves Costa Dorada: The food though!

Loved our visit and were blown away with the variety of seafood everyday! The pool & beach were stunning. The rooms were very clean, fridge well stocked and the bed was so comfortable. We will definitely be staying here again. My only regret is to not try on that dress in the Boutique, it was stunning!

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Aaron  - 

Verified Purchaser

Iberostar Selection Playa Mita: Charming Iberostar Selection Playa Mita

Great little resort. Set on a hill overlooking the ocean. Clean, well maintained, and friendly. The food was amazing in the restaurants and buffet. Staff was very attentive. The waves were a blast to play in. We would go again.

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Upset mother  - 

Verified Purchaser

Iberostar Selection Holguin: Terrible vacation

The travel agent did not warn us how bad things were in Cuba. She said it was a great resort and in fact it was the absolute worst. Food is expected to not be great but it was the worst ever I’ve had in Cuba. The weather yes beyond our control but was terrible. Days to get beach towels then accused of stealing washroom towels, minor power outages, water being shut off, having to shower with hair towels. As well as the entertainment being so not up to par. Traveling there with a family of two and [... read more]

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GCOP  - 

Verified Purchaser

Iberostar Selection Holguin: Terrible resort.

We needed a bottle of water to make fluids, because my daughter had a fever, and we had to fight to get it. Complete disregard. I have photos of the liters of water left in the rooms; they are the liters that the hotel fills up, and they were dirty and rusty.

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Private  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Warm reception

This was our first time in Jamaica but won’t be our last The resort was very clean, well maintained and there was very little noticeable remaining damage from the hurricane. The food was very good and the staff was over the top friendly and helpful.

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Boris-n-Nadia  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great Vacation

Awsome Resort This was our 2nd visit to this resort and we will go again.Staff is very friendly and Resort is very clean..Drinks were great and shows were good too Japenese el-carte was great food and Show

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: So terrible follow up

Hotel was good services sucj as cleaning, foods and so on except paymemt currency. they signed on us and mxn pesso but accept only mxn pesso. it is not clear. there's no mentioned mxn only. thw worst thing is not about hotel service. trip central didn't quick response about flight cancel due to snow storm. I understood the situation but I lost almost 2 days. my departue was jan 26 8:30 am. actual depatrue was jan 27 aroumd 1pm even 1 stop at Montreal. your agent suggested it might be extend on [... read more]

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Dogmama3  - 

Verified Purchaser

Iberostar Coral Esmeralda: Good option for Cuba!

We went for a 4 day getaway last week. Weather was cool. Hotel was nice. Check in very delayed. Didn’t get our room until 5:40pm. Room was nice. No issues. Drinks at all the bars had great options. Great cappuccinos. Staff were all very kind and friendly. Food options were actually pretty good. This was our 7th trip to Cuba. So our expectations are realistic. I would come back. Lots of seaweed on the beach which they try to clean up by hand. Beaches past the hotels were FULL of garbage and [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Great vacation

The grounds were outstanding. Love the feeling of being in nature. Food at the buffet was good. The Asian restaurant was very loud and the food was disappointing. We had to upgrade our home. Our original room was dark and musty. The upgrade room was on a second floor, much brighter but still musty. Bed was very comfy. Wished there would have been bicycles available.

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Private  - 

Verified Purchaser

JOIA Paraiso by Iberostar: Joia Paraiso

Always well tended grounds with attentive staff who make you feel like an old friend though we have been to this hotel multiple times They recognize some of hotel looks are dated and and are planning investment in upgrades shortly

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Great resort

Beautifully beaches, great snorkelling, older hotel but beautiful gardens, long walks, great people and events. Had Canadian night with steak, shrimps dinner. Next day big event with performers in the lobby, music and great dinner, lobsters, Sudhir, etc.

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Moiz  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Great resort for standard budget!

Buffets especially breakfast great. Rooms slightly outdated and there wasn't a chest of drawers to store clothes. Grounds and facilities great and very friendly staff. A la carte could be hit and miss. Would have liked a better understanding of ability to access other connected resort beyond use of the pools. Extremely clean everywhere and had lots of amenities for adults and kids.

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Sandit  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Another Stay in a Lovely Resort

We have stayed at Iberostar (Waves) Paraiso del Mar (as well as Iberostar Paraiso Beach) multiple times--and it remains one of our favourite resorts! While it was not pefect, it was still very enjoyable. FYI the negatives--We found the "Concierge" diversion after check-in to be not worth our time (discouraged us from meeting with our Air Canada rep to find out our transfer time because she wanted us to attend her "presentation" on the selection/club membership instead), and she did not advise  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Tainos: Amazing resort

Absolute Paradise! An Unforgettable Cuban Escape at Iberostar Tainos From the moment we arrived, we knew we'd chosen the perfect getaway. The Iberostar Tainos in Varadero isn't just a vacation spot; it's a vibrant slice of Cuban paradise meticulously designed for relaxation and joy. Our room was fantastic—spacious, immaculately clean, and comfortable. Waking up to the tropical breeze and stepping onto our balcony to catch a glimpse of that legendary Varadero turquoise water set the tone fo [... read more]

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Keith  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Iberostar Joy-a was excellent……again

Absolute perfection—again! This was our 6th or 7th stay at Joia Bávaro by Iberostar, and it somehow gets better every time. This resort has truly become our home away from home. Houston, our butler, was exceptional—professional, attentive, and genuinely caring. He made every detail seamless. Ery at the pool bar was incredible, crafting great drinks with a fun, welcoming energy that kept us coming back. Mornings were made brighter by Ortiz at the buffet, whose warmth and friendly service set t [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: We had an amazing time!

We had an awesome week. The whole experience was great. We enjoyed the beach, the pool, the food and the staff. Our maid kept our rooms clean and comfortable. We were travelling with our daughter and son-in-law and granddaughter who is 2 1/2. Any concerns we had about travelling with a toddler were for nothing. She had the best time!

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Brent  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great Resort, Great People

This resort was wonderful. The staff were great, the facilities were in good shape and pretty well maintained. Some of the boardwalks could use some work to make them a bit safer. There was always lots of food. The rooms were clean. The beach was amazing! The ocean was so clean. The evening entertainment was great, but not intended for kids. If you are looking for a great resort that gives to great value for your money, I would highly recommend this resort.

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Viva Cuba

We loved the hotel, small and very quiet and quaint, with such an amazing and attentive staff. The beach is beautiful, you can walk for hours and see practically no one! Big shout out to Dairon at the Buffet and Armando who works the snack bar and the À la carte restaurant. We will be back!

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Dutch  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Great resort

I love this resort , it’s my fourth stay here. Only one complaint was the food was the same every day All the staff were very friendly and helpful I loved they put us in a ground floor room because of mobility issues. Because this resort is on the smaller size it is so easy to get around to the pool, beach, bars, and restaurants

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