Occidental Punta Cana: Good friends made here!

I wish I could give the resort 2 1/2 stars... The guests make this resort a place that you want to be. Everyone is super friendly and it seems like many of them return year after year. The hotel staff were not very friendly or accommodating, especially at the front desk. We had to beg and chase the cleaning staff for clean towels and toiletries. Also, the Transat Representative was not willing to help you or answer questions, unless you were buying an excursion from him. The drinks were decent [... read more] and overall the food was very good. The pizza at the snack bar is great. We wished there was more than 1 bar open at night and not up a giant flight of stairs. Overall the resort is dated but nice, the grounds are clean and the beach is beautiful.

Occidental Papagayo: Great Time!

This resort is well laid out on the hills leading to the beach. The staff are outstanding and exemplify what service is. The food at the buffet was a great mixture of areas of the world and local cuisine. Occasional evening entertainment would bring this resort to the next level, it would be a great chance to display local customs and arts.

Occidental at Xcaret Destination: Beautiful, truly amazing place!

My fiancé and I just got back from our first vacation together at the occidentail grand Xcaret. First off I need to compliment how utterly beautiful the resort is. The location and grounds are so beautiful. We were looking for a place that had a bit of everything (ocean, pools, animals, jungle etc) and we found exactly what we were looking for. Walking through the trails each day we got the pleasure of watching monkeys fly through the tree overhead, deer walking around eating, birds singing. Tr [... read more]uly an amazing combination of wildlife meets luxury. The staff at this resort are top notch. Everyone from front desk, housekeeping, bartenders, waitresses, bellboys, maintanence.....everyone was super friendly and amazing. The food was great, there was always a choice for everyone. We enjoyed how the food at the buffets would change daily so you weren't always eating the same things. We seriously had the most amazing trip and are starting to save so that we can come back again next year!

Occidental at Xcaret Destination: excellent place

Beautiful resort. Service & food excellent. ENJOYED the monkeys, birds and other tropical animals. The violinest in the lobby-excellent. The resort is well kept. Would go back!! The beach was a little small. Great place for families.

Occidental Nuevo Vallarta: Amazing Resort

This resort was beyond our expectations. We were there to celebrate our 30th anniversary and it was everything we hoped for plus more. The staff was very attentive and the food was excellent! To summarize in one word AWESOME!!

Starfish Cayo Guillermo: Great resort.

Very friendly staff everywhere we went in the resort. Clean rooms and bathrooms. Nice beach, very good food. The resort is older, but well kept. Well worth the price. Not a good place for snorkeling, but perfect for kite surfing.

Occidental Punta Cana: some updates needed

This resort was built before its neighbours on either side, Palladium and Princess, and its infrastructure is beginning to show its age. For instance we had to call maintenance for a malfunctioning toilet and a minor roof leak. On the other hand the resort is clean, we found all staff helpful and friendly , and it is on the incomparable Bavaro beach. We especially liked the beachside Seafood restaurant. We would recommend this resort to travellers who focus on Sun and sand and are generally not  [... read more]fussy. The cost was at least 10% lower than neighboring larger resorts, as well.

Allegro Playacar: An ok resort not a 4 star

The hotel needs upgrading. The rooms are very small and the bathroom is sub standard with old toilet and shower. The room looked over the sink and no one fixed it and you could not open a window. The food was ok but not enough variety. There was a buffet and one a la carte and nothing special about either. A 4 star has at least 3 or 4 a la carte options. Buffet at beach was good and staff very friendly

Occidental at Xcaret Destination: Magical resort

The Occidental grand was the most beautiful setting i have ever seen. Woke up in the morning to monkeys on my balcony, lush jungle like setting. The beach was a little far but good exercise. Rooms are very clean and spacious and the staff were amazing. Traveled alone with my 12 year old daughter and never felt unsafe.

Allegro Cozumel: Great times at the Allegro

This was our third time going to the Allegro. It appealed to us before we had kids and this time we brought the whole family and it was just as fun. The landscaping is beautiful, the staff are great and the beach is right there.

Allegro Playacar: Enjoyed the Resort

We enjoyed the resort, however the both pools were very cold. The lobby area and all areas of the resort were kept very clean and I like the fact they were using plastic cups that could be re-washed not thrown away. I must admit the room was just OK as on the departure they stated it was a premimun room I would certainly not have paid any extra. Staff very friendly and helpful, Maria our housekeep could not do enough!

Allegro Playacar: A Mexican Dream Vacation at Allegro Playacar

My partner and I just returned from an enjoyable week at the Allegro Playacar Beach Resort Hotel. The resort has well-cared for lawns, palm trees, and gardens. There are two crystal clear pools and a beautiful white sand beach. The accommodations are in two-story octoplexes with thatched roofs. The rooms are bright and clean. The resort truly has the appearance of a Mexican paradise. In addition, its smaller size engendered a family atmosphere among the guests and staff. The food is very good,  [... read more]but it lacked the variety I would like. There were two Mexican buffets, a Mexican à la carte restaurant, a pizza kitchen, and a hamburger barbecue. There was also an Italian à la carte restaurant, but it was difficult to get reservations. The restaurant servers and bar staff are very friendly, helpful, and accommodating. They seem to enjoy serving and getting to know the guests. Definitely, the resort is an incredible value, a hidden gem in Playacar. I would recommend it to anyone who wants to enjoy an excellent Mexican holiday.

Occidental Punta Cana: clean resort/ outdated rooms

Had to change our room 23(226) because of the musty smell, bathroom so outdated it was unable to look clean, A/C didn't work ,furniture was beyond repair, telephone didn't work, complimentary fruit in the room was rotten and had flies on it. Were given a room in a different building after much discussion and hassle. This room was less dated and clean. Received none our package with this room. (bottle of rum, bathrobes, slippers, fruit or beer in the fridge. Second day after talking to cleaning p [... read more]erson received the daily beer in the fridge. By this time we were tired of the hassle of speaking to the people in charge. Reception staff seemed bored and not friendly. Grounds and beach area are beautiful and well kept, staff friendly and chatty. Would we return to this resort? If it was all updated we might consider a return visit.

Occidental at Xcaret Destination: good resort

lot of walking food is good a la cart medium beach is rocky rooms are so so great eco resort with wildlife not a good place for kids or older people lots of stairs and walking to rooms or restaurants need more beach

Occidental Punta Cana: Disappointed

Service in restraunts the worst I have ever had, food in restraunts not good. Basketball hoops broken, no archery, lots of seaweed on beach, evening entertainment worst ever! toilet plugged every day! However the reserved evening meals were great, bartender at pool bar was great! Not much else to say other than will never stay again.

Occidental at Xcaret Destination: So much to do!

I loved the multiple pools... the staff... the enormous size of the resort... the food!! The best part was the inlet to snorkel in! I can't even think of anything negative to say! I recommend anyone to stay here!!

Starfish Cayo Guillermo: Excellent vacation destination

Ok food ok rooms ok pool great beach excellent staff. If kite boarding is your thing this is probably the best spot in the world to learn how. Pilar beach is amazing but the one in the resort isn't far off. Talk to the guys at the paddleboat shack for snorkeling. Way cheaper than the catamaran.

Estelar Playa Manzanillo: Relaxing resort

The Occidental provides a relaxing stay in the sun. A great beach, with the opportunity to have long walks. The service is good, as is the food. The shuttle to Cartagena is excellent. The majority of quests are Colombians, and it makes for a nice ambience. The staff has sufficient English to serve non-Spanish speakers. Overall, a great place.

Allegro Cozumel: Okay

We were first put into an older room, which was very bad, we were switch three days later to a newer one, they would run out of food at the lunch time as well. The staff at the bar areas made the trip much better!

Allegro Cozumel: OK Resort

Got there late in the day and the room we got was a little rough, musty smell, bath was unclean and window didn't lock. Went to the front desk to complain and they had the window repaired. Next day I asked for another room and they gave me a lot nicer room on the second floor. The buffet was good and the restaurants were excellent. Bars offered premium alcohol and the service was very good. Beach was clean and lots of chairs around pools and beach. All and all, a good deal for the money spent.