Hyatt Ziva Los Cabos: Amazing resort!

Just returned from a 7 day vacation at Hyatt Ziva in Los Cabos with family and we cannot say enough wonderful things about this resort. From the incredible staff & service, breath taking views, amazing food & dining experiences, spectacular pools and rooms. This resort has it all and we will definitely be back!

Hyatt Vivid Punta Cana: Beautiful Location, Great Service.... Food Mediocre.

I will start out by saying the resort is Beautiful and the grounds are spotless! Staff are extremely hard working and go above and beyond to make sure you are happy. Could not be happier with the way we were treated here. I will break down everything below in categories. Rooms : Rooms are pretty typical for a Caribbean room. Beautiful and clean. However they may be ageing and starting to have some issues. We had troubles with our first room. The AC didn't work, sink was clogged, toilet pa [... read more]per wall hanger was constantly falling off the wall, Phone didn't work and the front door wouldn't latch closed (security issue). After a couple days of dealing with these things we requested a room change. They promptly switched us over and the second room was much better...Also the resort seems to have a master control over the temperature you set in your room. We wanted to be 21-22 degrees. The room never got cooler then 25.5 degrees. Sometimes it would go as high as 28 degrees! This was the same in Both rooms we stayed (different buildings). So we were disappointed with this and the more we read into things it does seem the resort restricts the temperature. Also we were unaware that they do not flush toilet paper here. It is placed into a can beside the toilet... Should have been some kind of warning or notice in advance. Did not enjoy this. All that said, the rooms were nice and beds were comfortable. The cleaning staff were great. 4/5 for the rooms. Service : Excellent Service. We felt like we were being specially cared for the entire stay. Staff were attentive and Happy! 5/5 Stars for sure on Service. Food : Food was mediocre. They present the food well... But if you are a Foodie (like Me) you may be underwhelmed. The Buffet is what you would expect but has very little meat. You can go to a station and they will cook some for you but it is low quality and not plentiful. Meal portions when you dine in the restaurants are Very Small. Appetizers are literally 1-2 bites... no joke, 1-2 bites. Main course was actually tasty but also very small portions. Most resorts I have been to are better laid out and have more locations for you to grab a burger or finger foods... there was 1 hut on the beach that nobody noticed. it was hidden behind bushes. Apart from that you were waiting for the main dining halls to open. Also i have a 5 year old son... they had almost no "North American" style kids meals on the menu. Burgers, hot tugs, french fries and chicken nuggets had to be asked for as they were not on the menu anywhere. Also would have been nice to have an Ice Cream station accessible for the Kids. Never found one outside of the single machine in the buffet. 2.5/5 Stars Shopping : As always on the resort shopping is TOO EXPENSIVE. Do not buy Cigars here as you can buy 5x the amount just outside for the same price. High pressure as expected. The staff would always say "Im not here tomorrow, you have to buy today from me"... But you would stop by the next day and magically they were still at work. As a Retail Store owner i do not like this behavior. Off site shopping.. We took the shuttles provided as we wanted to do some "authentic shopping" as we were searching for souvenirs. We explained several times what we wanted and were told to take the provided shuttle at "such and such a time". They took us to a large modern mall... many of the stored were what you would see in Canada or the USA... was not worth it. There is a market a short walk up the road... but they are also jacking prices sky high and are difficult to negotiate with. It is however located beside a police station so is quite safe. Lots of clothes and trinkets available but be prepared to negotiate HARD. They tried to sell me a cheap Ball Hat for $50 usd. This would be $10-12 at most markets. Eventually he starts lowering his prices and following me around. ends up at $20 as im leaving and i still declined because i didn't like the tactics. Bought nothing here because all the shops were the same. 2.5/5 stars Fishing... We took a charter. They seem to all use a central booking service. the resort offered a package at 50-60% higher then you could get elsewhere. We paid $450 for a 4 hour tour. depending on boat expect $500-$600 if you want to troll for sport fish (marlin, Tuna, Sailfish, mahi mahi etc). Fishing was excellent however water is quite rough. The location of punta cana makes it so water will never be calm. if you ever get sea sick avoid this. 4.5/5 stars Overall experience was 3.5/5 . Pros - Staff was Excellent, Beautiful Grounds, Decent Kids program. Cons - Food was mediocre at best, Shopping is too commercialized and expensive. Should have been warned about washrooms.

Wyndham Alltra Playa del Carmen: My agent

Whyndham altra was a huge disappointment and sunwing selling and advertising queen beds yet the hotel does not have one room with queen beds My agent at trip central is awsome and he's trying to help get our money returned Been one headache after another

Hyatt Vivid Punta Cana: Beautiful Resort

Very clean resort , well kept. Friendly staff. Lots available restaurants , buffet with a different theme each night and lots of variety in terms of food choices. Lots of Day and night time entertainment for everyone to join in . Safe and the proximity the beach is quite close walkable.

Hyatt Vivid Punta Cana: nice resort

As we got there ,we were quickly looked after and albeit late at night all went smooth. Got room service for a snack ,and enjoyed the view form the balcony .We had to change room from 3rd level to the ground floor and it was done ,no fuss about it. Premises in day time looked even nicer, clean and well maintained. People courteous and accommodating. Coffee shop and restaurants clean, pretty well assorted for food, breads ,drinks ,fruits ,a bit less for sweets. Pools large and well kept, as well  [... read more]as the chairs and plenty of towels . Beach area was with fine sand, natural and manmade shades. Water quite nice, yet had to go around seaweeds, although attempted to be removed often. All in all , we had a a pleasant time at this place .

Hyatt Vivid Punta Cana: ok resort

The rooms need updating. Beach is small. Food was good. Entertainment during the day was ok. Evening entertainment I have seen better. For what I paid for I would go back. Staff at the Buffet, Pool Bar very friendly.

Hyatt Vivid Punta Cana: Beautiful ??

Great 10 days! Fantastic staff, nice and clean and the food was awesome ? if we had any issues we would go to the concierge and they would fix the issue without hesitation I would definitely go back

Hyatt Ziva Cap Cana: Amazing vacation!

Resort was immaculate, the food was amazing with so many options. Clean private beach with lots of chairs. People working here were so kind. You will not be disappointed in choosing Hyatt Ziva for your getaway.

Dreams Rose Hall: Amazing resort!

The resort was beautiful, had numerous restaurant options as well as wide buffet variety. Servers always provided a smile and lovely service. Daily games and activites for the family by the pool, hosted by the entertainment krew. Jordan, Kevesha, Shenai and Zo were great game hosts and always kept the energy high and fun. Check-in and check-out was fast and smooth, had amazing service with Sarahfina at the front desk. She provided complimentary birthday package surprise for both my children. Ove [... read more]rall, great experience, would definitely recommend it and will be going back next year!

Sunscape Cancun Resort and Spa: Good value

Small Resort - no pool for adults. Beach was nice and great service. Some poor operations - alot of small issues that could easily be fixed to improve resort. Buffet was not the best. Very unorganized. Restaurants were good. Some areas or the resort had amazing service and some areas had poor service. Rooms were nice and cleaning staff did a great job. For the price that I paid it was a great value but I wouldn't pay any more.

Sunscape Cancun Resort and Spa: Great resort for the money

Rooms are a little dated but very clean and well maintained. Staff and service was excellent! Food was very good and lots of variety. Beach was beautiful and clean, however they could use more beach loungers and umbrellas. The pool is quite small for a resort of this size as well. Great experience overall and good value.

Jewel Paradise Cove: Pricey

This resort is a great size and everything is accessible and walkable. Staff was kind and attentive. I do think this resort is a bit pricier for the overall value it is an older resort so rooms were a bit dated and entertainment and restaurant options were limited.

Sunscape Cancun Resort and Spa: Amazing staff and beach

Can’t say enough about how great the staff are. The beach was awesome. The Italian restaurant had a great menu and was delicious. The main pool was disappointing and small. I am a beach bum so it didn't bother me. Rooms were clean.

Hyatt Vivid Punta Cana: 5 Day Getaway

We had a great 5 day Getaway to Jewel Palm that was booked last minute without much research on the resort. We were pleasantly suprised at how much we enjoyed it. Pro's: Check in was quick and we were able to get our room 3.5 hours early. Check Out was great, we managed to ask and get a 5PM checkout to meet our requirements which allowed us to enjoy the resort longer Buffet was very good for Breakfast/Lunch/Dinner. Two Palm's Grill was our favorite place for Breakfast/Lunch. S [... read more]ervice was excellent everywhere on the resort. Beach is magnificent; warm sandy bottomed swimming area. Shower Pressure was 10/10 with lots of hot water. Pools were clean and close to the beach/restaurant. Cons: Room is dated. It didn't discourage us. Everything was operational AC was working but didn't quite get the room as cool as we would like but certainly low enough to be comfortable 20-21 degrees. We would return to this resort for the same price range in which we paid this trip. It is a smaller resort, so you would need to not go back to back but a great 5 day trip

Jewel Paradise Cove: Smaller, friendly, perfect

The staff at the Jewel is the selling point for this resort. You will always see a smile and get a hello everywhere you go. The Jewel is on the smaller side but with all the amenities of a large resort! The food at all of the restaurants, buffet, and beach side jerk hut is delicious. Make sure you try Janice’s ladder challenge (especially #5!) Terry-Ann is your go to lady on the beach and if you’re lucky you can catch some of her dance moves in the evening by the main bar. Definitely recommend f [... read more]or fun and relaxation. I am sure we will be visiting the Jewel again.

Dreams La Romana: Hilton La Romana Family Resort

A beautiful resort with a wonderful staff. Need more spaces for smokers and benches to sit on. A very friendly, hard working staff. The grounds were beautiful and the pools were lovely. I would go back.

Hyatt Vivid Punta Cana: Beautiful resort

Room dated particularly shower and sink area but it was clean! Nice terrace pools nice private beach with service was great. Chair hogs a bit frustrarting Loved no tickets for towels. Food good and lots of variety. Club well worth it. Loved the appetizers available for club members who are not big eaters. We used that for some meals. Premium alcohol was bonus. Staff Friendly/helpful Wish entertainment had been earlier. Garbage along the highway on route to hotel was disgusting. Must [... read more] have BOOK IN LOBBY with departure info. Sunwing rep was not in designated spot between 10 - 5 which we were told would be . Resulted in a bit of anx. No issues with any staff at resort. Went out of there way to accommodate Definitely would return Good value for $$ overall very pleased wish there had been ice machines on each floor. Resort staff were excellent. Beach workers worked diligently to rove saragussom. Kudos to them. We had a restful pleasant time at Jewel Palm beach. Champaign from Sunwing rep was a sweet and pleasant surprise Made us feel special.

Jewel Paradise Cove: Lovely resort

The relative small size of the resort was very attractive to us . Yet it has everything we could have wished for . Nice rooms , great buffet and restaurants and very friendly people ! The grounds are beautiful and very well maintained. Swimming in the ocean not great but nice enough. Snorkeling in small area at one end of the resort is enjoyable with lots of fish . Loved the place !

Jewel Paradise Cove: Lovely resort

The relative small size of the resort was very attractive to us . Yet it has everything we could have wished for . Nice rooms , great buffet and restaurants and very friendly people ! The grounds are beautiful and very well maintained. Swimming in the ocean not great but nice enough. Snorkeling in small area at one end of the resort is enjoyable with lots of fish . Loved the place !

Hyatt Zilara Riviera Maya: Below average

I have been to this hotel twice the last 6 months. From the first time I visited till my recent visit the hotel has changed management. The change has not been for the better. The Hyatt group should bring it back up to Secrets standards. Will not return again.