Viva Maya by Wyndham: Had a great time

Grounds were beautiful and well kept. Hotel is a bit dated but we knew that going in. Beach was great. Pools were clean but maybe a bit small for the amount of people staying at this resort. Food was not my favourite for Mexico but we always found something. Staff work hard and were nothing but pleasant and polite. Rooms are small but the bathrooms in the rooms were a great layout. We truly did enjoy our stay

Viva Maya by Wyndham: Staff were amazing

Food was excellent. Good vibe and good atmosphere. I had so much tequila and the La carte dinners were good. The front desk could be more friendly. But overall we had amazing vacation at Viva Maya. There was a lot of sea weed when we went but is it expected at this time of the yrar

Viva Heavens by Wyndham: Great stay!

Great stay. Smaller resort compared to the others that I went to but people are very nice in the resort including the staff. Food is not too bad. Could be better in terms of sea food as the reason why we travel into places like this is for sea food selection. Other than that it's good and I was happy in my stay.

Viva Tangerine by Wyndham: This is the hotel to be in if you're heading to Cabarete for water sports

First and foremost - make sure you're flying into Puerta Plata! Air Canada is running a scam with flights to Samana and the transfer to Cabarete is a 2hrs+ drag each way. Not worth it, never mind the time wasted. Second - it has been known for years that one does not go to this hotel for food - and that hasn't changed. Somehow they are managing to have worst food experience than Cuba - which in itself - is an admirable achievement! But give it a few days and you will also come to the [... read more] conclusion - that they just want you to be eating outside of the hotel and thus - supporting their local economy. Not like there's a lack of choices in that regard. Thirdly - learn to pick your battles when it comes to getting drinks at the bar. There's only one and it will be very frustrating if you'll be following the herd. Other than the points above - I had a great stay overall. Lovely hotel with a small footprint where everything is only a few steps away. Very decent, clean rooms. Don't get the "ocean view" if you care for good sleep - pool parties go on forever at night.

Viva Wyndham Dominicus Beach: Great resort

Very large grounds with many types of buildings and room selection. Few pools in different settings (quiet side, party pool, Super VIP section). Food available in many speciality dinner restauants and 1 big bufet. Wood owen pizza restaurant open 24/7. Drinks great, activities and entertainment all day long, disco bar in the hotel open every day after evening entertainment. Very good value for the price.

Viva Azteca by Wyndham: Great Experience!!

Our family of 4 went for 7 days. Very clean, accommodating and friendly. We had the best time! The food was great! Lots of entertainment. Rooms were clean and comfortable. We loved the snack bar for a quick bite. And the restaurants were so nice. The staff was great. We would stay there again!

Viva Heavens by Wyndham: Very nice Resort

Great resort, clean rooms, needs renovation. wonderful staff. Great beach, small and quiet for people who need rest. Dining was a problem, very basic. No variety. The food we had was stale sometimes.loved the presence of cats and dogs. They did not bother us and very family friendly atmosphere.i will not recommend because of the food.

Viva Heavens by Wyndham: Good value - you get what you pay for

Our suite was nice and spacious and clean. Smaller resort but well run and had no issues with staff. Just two bars, one at the beach and one at the pool, but no swim up pool bar. May is a slower time of year, so we had no issues getting chairs at the beach, or near the pool, pool beds were a nice touch. Food was good, but not out of this world, main buffet was a bit repetitive, but plenty of choices overall. No room service or a la cart dining during the day. The excursions that we booked wi [... read more]th hotel all went well. Our massage at the spa was also nicely done. The resort was culturally diverse with patrons, and we met some very nice people. The beach in Puerto Plata is very nice, better than Punta Cana in my opinion. Bigger, cleaner and a lot less crowded.

Viva Heavens by Wyndham: Horrible Service

I don't know where to begin. To much to write anout.We were 2 couples in our 60s. Paid extra for balcony rooms, could have touched the balcony across from us, no privacy, near the pool so it was loud. No face cloths, 2 bath towels are all you get for 2 people so drying your hair and wrapping it isn't an option. 1 hand towel. Not enough chairs or umbrellas around the pool. Food was 3 star at best. Although A la cartes were good with excellent staff. We never received good service for our concerns [... read more], made us feel like we were a pain in the butt. We changed resorts after our 1st week. Went to Marien and were upgraded to VIP. That resort made up for Viva, we enjoyed our 2nd week there.

Viva Heavens by Wyndham: Disappointing

We knew this was a small resort, however it was disappointing. The a la cartes were good. The buffet was so so. The beach was nice but there were red flags most of the time. The poolside entertainment was annoying. They played the same childish song over and over and the dancers looked like they didn't want to be there. They were not very enthusiastic. The first room they put us in was on the ground floor near the buffet so it was noisy. Also the patio doors were hard to open and our fri [... read more]dge didn't work. We couldn't sit on our balcony without feeling like a caged animal in a zoo. Everyone passing by would look at us. We asked to switch rooms to the 2nd floor in a quieter area. They accommodated our request however the new room was moldy and there was leaking on the bathroom floor everyday, which was very dangerous I almost slipped and my husband was recovering from shoulder surgery and we couldn't risk him falling so we found another resort for the 2nd week.

Viva Heavens by Wyndham: Not Really 4+ Star Hotel

One should be aware that Viva Heavens by Wyndham may not fully meet the expectations of a 4+ star hotel. While it is marketed as such, the reality is a bit different. The rooms feel dated, and the entertainment is quite limited. The food is acceptable but unremarkable, and the advertised "huge swimming pool" is, in reality, rather small. Additionally, it’s about an 8-minute walk to the beach, which may be a consideration for some. On weekends, the hotel becomes quite overcrowded with local gues [... read more]ts, which can diminish the cozy, local atmosphere it offers during the quieter weekdays. It’s not exactly the "quiet retreat" some might expect, as there’s a loud disco every night. However, the staff is exceptionally friendly, creating a welcoming and safe environment. While the hotel’s beachfront area is small, the beach itself is beautiful, allowing for long, scenic walks along the coast.

Viva Miches by Wyndham: Nice resort

The resort it self is beautiful, but to far from the airport 2 hour transfer is to much also the workers have to be more trained on making drinks and service. The buffet is not the best food was only warm most times and you are sitting on plastic chairs with no tables cloths and after tou eat the tables are sometimes just brushed off not cleaned properly. The alacartes on the other hand were amazing, service was great food and presentation was amazing .

Viva Maya by Wyndham: Would go again

The hotel was very clean we really enjoyed the setup . The food was good . The staff was very helpful we Evan took a massage. The hotel room were clean .we went to a couple restaurants and food so good but Mexican one we fell ill after not sure why , all in all we would return to the hotel again .the place was organized and drinks were well made . Lots to o do for families and kids activities.

Viva Tangerine by Wyndham: Love the beach

Rooms: V. Good Beach: Excellent Food: Good, but you usually have to beg the person carving the meat to give you a good portion. Service: Good to Great ( hit and miss) Grounds: well maintained Entertainment: Needs work, (Does anyone go to D.R. to listen to their music?) Internet: Lame but not quite useless.

Viva Heavens by Wyndham: Quite Resort

Hotel was very clean, staff absolutely amazing, super helpful and made you feel so welcome. Always had a smile and a wave hello. Made my husband's birthday special. If you are looking for a quite resort for relaxing with not alot of activities. This is your resort. Music was top notch during the day during activities, but then very quite elevator music until 930. There isn't anything to do if it's raining. It would of been nice if they opened the pool tables, or have indoor things to do. Fro [... read more]nt lobby very cute but feel the space could be more used if there was a lobby bar. Room was nice and big. But our toilet leaked and bathroom door didn't close. The AC is super cool so bring a sweater to keep on in your room. No face cloths or extra towels. (2 towels pre room) also no milk for your coffee either. Netflix was hit or miss Mexican and Italian food very yummy. Amazing omlet station at the buffet for breakfast. Lunch by the beach has the best pizza. We did get tried of the same food daily there wasn't much change to the menu. Overall I would give it a 6 out of 10.

Viva Heavens by Wyndham: A great solo holiday!

Viva Heavens is a nice resort. This was my second stay and again it was exactly as I expected. The food is good, the rooms and grounds are very well kept. The staff go out of their way to make your holiday as relaxing as possible. Compared to other resorts this one tends to be quieter and more relaxing. I would definitely go back . I was actually called in my room twice to make sure everything was OK snd I was happy. Now that's customer service. A few employees who stood out, Estefani, Rosa and [... read more] Super Felix were great. Henry and Marie on the front desk helped me out whenever I needed anything. Also I must not forget Andrisson the great valet.

Viva Miches by Wyndham: Nice resort but has some issues.

The hotel itself is nicely laid out. restaurants/buffets close to entertainment and main bar and lobby. Couple of things. -No railings for the pools (even splash pools by rooms). There is a ramp for one of the pools by the beach. The first step is a big drop. I was only in my splash pool once because it was unsafe to get in and very hard to get out without railings. I did mention this to the Viva club staff. -The service is just ok in general. I did find every housekeeper in the 3rd b [... read more]uilding I came across had a smile and said hello. Very happy with our housekeeper. Did a thorough job and made sure we had coke zero in the mini fridge. Jaeson at the breakfast/lunch buffet friendly as well. -ala cartes- only got to try one after being on the wait list. -Buffet food-where do i start? when it opens, the food is cold or barely luke warm. same foods everyday. out of 7 dishes for the theme night, 3 were rice. pasta, not cooked. Hard and chewy. The sauce was good but the ready made for kids was so sweet. Not sure why. I was hungry a lot of nights. -Food safety. I may be wrong, but when you have cooked meat, sitting outside where its hot, with nothing to keep it warm or cold, I dont think that is safe. Every day at the pool restaurant, the chicken, fries and vegetables that were cooked, sat over top of the heating pots (butane?) but they were not on. The bottom of the pan was cold. Beach, cloudy but nice. Clean beach. Enjoyed floating in the water. We enjoyed our visit. Would we go back? Probably not. Its 1.5 hours (driving really fast) to get there and the food issues.

Viva Tangerine by Wyndham: Food was good

Grounds were ok..rooms a bit sketchy need lots of improvements. Paint on baseboard..ac too loud. Terrible scent coming in through ac and gym had the most horrible scent as well as the spa. All wait staff were nice. Booked appointment with spa and they tried to say our appointment wasn't for that day was for the next day! We had another appointment booked for later in the week and when we got there they said the staff was sick very disappointed. We had to look for a place outside the hotel to go  [... read more]and get our stuff done! Staff at spa is very unprofessional.

Viva Maya by Wyndham: Good stay

This resort has everything you need . Clean , good food , great entertainment. Rooms are lovely . Balcony are/ were a disappointment. Lots of chairs on the beach but limited shade options . Sea weed was an issue at time of year we were there beginning of April .

Viva Tangerine by Wyndham: Great for families

This is a small resort that is quite compact and great for families with young kids or ageing parents. It is very windy on the beach most of the afternoon I felt there was a lot of variety on the buffet however, they didn’t have very many special nights One bar usually with not much of a lineup and the bartenders were very friendly Fun entertainment staff