Viva Maya by Wyndham: Fabulous Vacation

1st time. at this resort. Viva Maya Playa Del Carmen. Hotel grounds are beautiful. Checkin was dmooth. we were early. so we swam and ate. never went to the adults pool too far away. near the main entrance so. avoid that section of rooms unless you want to walk far to the beach. snack bar is by the main pools. and was ok burgers digs fries salads rice some meats etc. from the snack bar and main pool. only foot steps away from the beach. tons of shaded chairs not enough shaded areas around.  [... read more]the pool. buffet was good always. something. to eat. for vegetarian as well. 1 towel. per day, 3 alacarte. Mexican was the best, high energy environment. and best menu . rooms were clean and comfy with lots of hot water bring mosquito spray . would we go back. yup in a heartbeat ? ?

Viva Tangerine by Wyndham: Not what I expected

We just recently went to the Viva Tangerine by Wyndham and were very disappointed in the amenities and some of the services. I do not recommend staying at this hotel. The local people spend the weekends there which in its self is not an issue but they did not watch their kids then raided the hotel buffet the day they left after that the buffet was closed down till the next weekend. They turned down the hot water in the showers after they left they ran out of towels at the pool by 10am the prog [... read more]rams were either non existent or just the same 5 people doing the same dance 4 times a day. I have no plans to ever stay at a Wyndham property ever again. We were a large party of guests and were mostly housed in the beginning in kne building but by the time we went home we were spread all over the place due to things falling apart in the rooms. Such as the ceiling falling on a bed, air conditioning breaking, and beds breaking. If I wasn’t with good company it would have been the worst trip I had ever been on

Viva Tangerine by Wyndham: Not What I Expectes

This resort was quite disappointing. The front desk staff were forward and didn't seem to eager to solve issues quickly. They had locals occupy the resort on the weekend, and the children were loud and not watched by parents. Our friends and I could.not attend a show due to noise and fighting amongst children. Locals then pillaged the buffet on Sunday afternoon to the point that the resort stopped serving food until 4pm. We received notification that the buffet was going to be close from Monday  [... read more]- Thursday on Sunday night. The bar was not adequately stocked. The only shining light was our housekeeper ( Dani ). The shuttle from the hotel.was terrifying for.my wife. The resort needs more bilingual people, language barrier was an issue. Not.much in the way of entertainment, and pushy Viva staff to join their club.

Viva Heavens by Wyndham: Good Value Resort

We visited the Puerto Plata area for the first time and had a great experience overall. The resort offered good value for the money we spent. It’s small but cozy, and thanks to the low occupancy in mid-October, we were able to relax and really enjoy our stay. A big plus goes to the entertainment team — they did a fantastic job! The beach was beautiful and clean. The only downside was that the beach bar didn’t open until 10 a.m., even for coffee. However, the bartenders and resort staff were a [... read more]ll very friendly and welcoming. The pool area was small and not very deep. On weekends, when more local guests arrived, it quickly became crowded and a bit dirty. The buffet food was generally good, though the selection was limited and quite repetitive from day to day, with only minor variations. The à la carte restaurants were open just three nights out of our seven-night stay, likely due to the low season. Overall, it’s a good four-star resort — clean, cozy, and well-maintained.

Viva Azteca by Wyndham: Amazing resort!

My stay at Viva Azteca by Wyndham hotel was absolutely wonderful! From the moment I arrived, I was greeted with warm smiles and genuine hospitality. The rooms were spotless. The food was excellent — fresh tropical fruit, local specialties, and a variety of international dishes to choose from. The grounds are amazing, covered with greens and trees. The beach has a lots of shade. The staff went above and beyond to make sure every detail was perfect, from arranging excursions to offering thoughtfu [... read more]l touches throughout my stay. I left feeling completely refreshed and can’t wait to return. Highly recommended for anyone looking for a relaxing and unforgettable getaway!

Viva Maya by Wyndham: Amazing

Great resort ,great food and staff are awesome . We will definitely go back. Everyone is so friendly and helpful. Buffet is the best and snack bar is awesome . Beach is really nice and you can walk into Playa Del Carmen in 20 minutes

Viva Heavens by Wyndham: Great value for money

This resort provides great value for the money. Sure it is not really a 4.5 star resort but you are not going to get that at this price point. The suite was new and spacious , the staff was without exception helpful and friendly . The pool was nice and warm and the beach was long and beautiful . Great for walks. The food was tasty , keeping in mind that you are not going to get premium steak at this price point. Others have mentioned not great variety in the buffet which is true but there was e [... read more]nough to keep us satisfied for the week. The drinks were good but no premium alcohol. One complaint would be that they advertise unlimited a la carte dining but there a were no a la carte restaurants open for three of the seven days and often only one or two on other days. We did attend all four and they were good with the Mexican being the best and the Italian being our least favourite . All in all we were quite satisfied based on the approximately $1000 per person that we paid for an all inclusive week in a suite in early October. Great for the trip with kids and grandkids. We have been to nicer places but paid way more for those.

Viva Azteca by Wyndham: Great Resortr

The food was really good and the staff was so friendly! We were surprised that there is no elevators but they did give us a main floor room. Very clean and very well maintained for an older resort. The fellow at the bar made the best cappuccinos.

Viva Tangerine by Wyndham: Amazing Resort

It was my first time here, And I must say the hotel was well kept, both inside and outside, the service is awesome, they go to the extreme to make sure that you`re comfortable and happy, I was recommended by a friend and I would surely do the same to others ( I`m loking forward to another visit soon)

Viva Maya by Wyndham: Had a great time

Grounds were beautiful and well kept. Hotel is a bit dated but we knew that going in. Beach was great. Pools were clean but maybe a bit small for the amount of people staying at this resort. Food was not my favourite for Mexico but we always found something. Staff work hard and were nothing but pleasant and polite. Rooms are small but the bathrooms in the rooms were a great layout. We truly did enjoy our stay

Viva Maya by Wyndham: Staff were amazing

Food was excellent. Good vibe and good atmosphere. I had so much tequila and the La carte dinners were good. The front desk could be more friendly. But overall we had amazing vacation at Viva Maya. There was a lot of sea weed when we went but is it expected at this time of the yrar

Viva Heavens by Wyndham: Great stay!

Great stay. Smaller resort compared to the others that I went to but people are very nice in the resort including the staff. Food is not too bad. Could be better in terms of sea food as the reason why we travel into places like this is for sea food selection. Other than that it's good and I was happy in my stay.

Viva Tangerine by Wyndham: This is the hotel to be in if you're heading to Cabarete for water sports

First and foremost - make sure you're flying into Puerta Plata! Air Canada is running a scam with flights to Samana and the transfer to Cabarete is a 2hrs+ drag each way. Not worth it, never mind the time wasted. Second - it has been known for years that one does not go to this hotel for food - and that hasn't changed. Somehow they are managing to have worst food experience than Cuba - which in itself - is an admirable achievement! But give it a few days and you will also come to the [... read more] conclusion - that they just want you to be eating outside of the hotel and thus - supporting their local economy. Not like there's a lack of choices in that regard. Thirdly - learn to pick your battles when it comes to getting drinks at the bar. There's only one and it will be very frustrating if you'll be following the herd. Other than the points above - I had a great stay overall. Lovely hotel with a small footprint where everything is only a few steps away. Very decent, clean rooms. Don't get the "ocean view" if you care for good sleep - pool parties go on forever at night.

Viva Wyndham Dominicus Beach: Great resort

Very large grounds with many types of buildings and room selection. Few pools in different settings (quiet side, party pool, Super VIP section). Food available in many speciality dinner restauants and 1 big bufet. Wood owen pizza restaurant open 24/7. Drinks great, activities and entertainment all day long, disco bar in the hotel open every day after evening entertainment. Very good value for the price.

Viva Azteca by Wyndham: Great Experience!!

Our family of 4 went for 7 days. Very clean, accommodating and friendly. We had the best time! The food was great! Lots of entertainment. Rooms were clean and comfortable. We loved the snack bar for a quick bite. And the restaurants were so nice. The staff was great. We would stay there again!

Viva Heavens by Wyndham: Very nice Resort

Great resort, clean rooms, needs renovation. wonderful staff. Great beach, small and quiet for people who need rest. Dining was a problem, very basic. No variety. The food we had was stale sometimes.loved the presence of cats and dogs. They did not bother us and very family friendly atmosphere.i will not recommend because of the food.

Viva Heavens by Wyndham: Good value - you get what you pay for

Our suite was nice and spacious and clean. Smaller resort but well run and had no issues with staff. Just two bars, one at the beach and one at the pool, but no swim up pool bar. May is a slower time of year, so we had no issues getting chairs at the beach, or near the pool, pool beds were a nice touch. Food was good, but not out of this world, main buffet was a bit repetitive, but plenty of choices overall. No room service or a la cart dining during the day. The excursions that we booked wi [... read more]th hotel all went well. Our massage at the spa was also nicely done. The resort was culturally diverse with patrons, and we met some very nice people. The beach in Puerto Plata is very nice, better than Punta Cana in my opinion. Bigger, cleaner and a lot less crowded.

Viva Heavens by Wyndham: Horrible Service

I don't know where to begin. To much to write anout.We were 2 couples in our 60s. Paid extra for balcony rooms, could have touched the balcony across from us, no privacy, near the pool so it was loud. No face cloths, 2 bath towels are all you get for 2 people so drying your hair and wrapping it isn't an option. 1 hand towel. Not enough chairs or umbrellas around the pool. Food was 3 star at best. Although A la cartes were good with excellent staff. We never received good service for our concerns [... read more], made us feel like we were a pain in the butt. We changed resorts after our 1st week. Went to Marien and were upgraded to VIP. That resort made up for Viva, we enjoyed our 2nd week there.

Viva Heavens by Wyndham: Disappointing

We knew this was a small resort, however it was disappointing. The a la cartes were good. The buffet was so so. The beach was nice but there were red flags most of the time. The poolside entertainment was annoying. They played the same childish song over and over and the dancers looked like they didn't want to be there. They were not very enthusiastic. The first room they put us in was on the ground floor near the buffet so it was noisy. Also the patio doors were hard to open and our fri [... read more]dge didn't work. We couldn't sit on our balcony without feeling like a caged animal in a zoo. Everyone passing by would look at us. We asked to switch rooms to the 2nd floor in a quieter area. They accommodated our request however the new room was moldy and there was leaking on the bathroom floor everyday, which was very dangerous I almost slipped and my husband was recovering from shoulder surgery and we couldn't risk him falling so we found another resort for the 2nd week.

Viva Heavens by Wyndham: Not Really 4+ Star Hotel

One should be aware that Viva Heavens by Wyndham may not fully meet the expectations of a 4+ star hotel. While it is marketed as such, the reality is a bit different. The rooms feel dated, and the entertainment is quite limited. The food is acceptable but unremarkable, and the advertised "huge swimming pool" is, in reality, rather small. Additionally, it’s about an 8-minute walk to the beach, which may be a consideration for some. On weekends, the hotel becomes quite overcrowded with local gues [... read more]ts, which can diminish the cozy, local atmosphere it offers during the quieter weekdays. It’s not exactly the "quiet retreat" some might expect, as there’s a loud disco every night. However, the staff is exceptionally friendly, creating a welcoming and safe environment. While the hotel’s beachfront area is small, the beach itself is beautiful, allowing for long, scenic walks along the coast.