Fantastic Vacation!

We arrived Mon November 28th around 3 pm our room wasn't ready but the front desk people were very friendly and helpful. They told us what to do with our luggage, checked us in and answered any questions we had regarding our stay. We wandered around the resort noticing all staff were friendly. Our room wasn't spectacular but it didn't matter to us. We were there during the mourning of Fidel Castro, so there wasn't any entertainment at the resort but it certainly didn't hinder our vacation. W [... read more]e enjoyed every aspect of the resort and would definitely go back to this resort

A few adjustments needed to be a 4 star

This resort could easily be a 4 star with a bit of attention to the rooms , a la cartes and inconsistent staff. We stayed in a Supersaver room which had not yet been renovated. The air conditioner worked but only on one temperature (cold) and quite strong velocity. I slept with 2 blankets. Our cleaning lady was lovely, did a good job and was very appreciative of the new children's clothes and shoes we left daily. The beach was amazing and Rolando, who handled our loungers was friendly. The wait  [... read more]staff in the buffet were amazing and we thought the variety was good for Cuba. There was nightly entertainment and small groups in the lobby bar. We found it too hot to hang out there. A few fans may help this area. The pool area was well maintained however I found the pool bar people very cool to us. No smiles there even when we tipped. The a la cartes need some new recipes and need to learn how to use spices.We had 3 massages this week. They were decent massages , quiet area , with good air conditioning. This resort is close to town and you can take a Hop on Hop Off Bus for 5 cuc for the day. Unfortunely you need to go to town to exchange money or get ripped off by the exchange at the hotel desk. The other option is to exchange enough money at the airport. We booked the Buena Vista Social Club excursion for 32 CUC and enjoyed this very much.

Mixed Feelings....

Just back from staying at this hotel, and have mixed feelings. The rooms were standard for Cuba and the food not bad (didn't lose any weight while there). The beer flowed nicely, and the beach and weather were beautiful. Now here is the thing, I've been to Cuba three times now and this is the first time that I came across being ignored and having crappy service. This hotel is popular for the Cuban's, we found that the staff would ignore us while standing in line for drinks, food etc and sp [... read more]eak directly with them. It went of for a couple of days but I did speak with our rep who then spoke to the hotel. The service did get much better but it left a bitter taste in our mouth. Also I want to note that we found the Cuban's to be rather rude and messy, leaving their garbage at the pool and putting their cigarettes out anywhere. The hotel did have garbage cans and ash trays everywhere but few seemed to use them. This may sound like a dumb thing to complain about but when you are getting out of the pool to stand on soggy cigarettes it become gross after awhile. One last thing, when we first arrived the staff were not that helpful in advising what and where things were. My son got sick and when we had to take him to a clinic to see a doctor. That went extremely well but the hotel did not advise us when we arrived that they had a doctor on site for a few hours a day, that would have been nice..... Anyways very glad we went but wouldn't be running back to this resort.

Be Live Varadero

The building was built in 1996. I had no complaints with the rooms. The meals in the buffet were the same every day. I found the service to be the worst. If you sat at the beach bar and a Cuban family sat after you, they would be served first. If you were in line at the bar, a Cuban would come up behind you , speak spanish to the bar tender and they would get served before you. The servers were friendly to you, I just thought it was ignorant that they ignored you , I just found the people very [... read more] pushy and messy, they never threw anything in the garbage cans that were all around the pool area, just got up and left. It's been 25 years since I was in Cuba last, I been back, feel the same as I did years ago, many other nicer places to visit so I won't be back again.

Great time!

The hotel was great. The rooms could use some work but you don't go on vacation to stay inside. Drinks up in the sky bar are fantastic. The pool and pool bar are great. The band on Saturday nights is phenomenal. And the a la carte restaurants were terrific.

Great Time at Be Live!

We thought this was a great resort with a very friendly and helpful staff. It was very clean and good value for the money. Awesome location and definitely would return! Just don't book the Modulo rooms as they are quite small, outdated and not renovated.

Great resort

Really enjoyed our stay. Would def return to this resort. Staff was awesome, food was very good and location was perfect. Beach was a short walk and beautiful. Villas were nice and comfortable. We Look forward to our next trip to Cuba

Good value for the money

grounds are well kept, food was adequate, service was OK, beach was beautiful, weather was awesome! Would return to this resort. It was considered their off season, so the resort was not very busy the week we were there.

Fantasic place

there was nothing to complain about, everything was great , the food the place and the people where great, I would go again, next time the whole family while go(maybe a little longer to) fun in the sun life doesn't get better than this

Excellent hotel and staff

the villas were the best when travelling with a group,staff was the best ,resort was very clean if there was a downfall is the dinner buffets could be better.transat rep was always there to help and answer any questions

Eclectic

Although in need of updating this quaint unique resort captured our hearts...the villa with its own pool was great!!! Would love to go with friends and stay in a villa together. Good was average but always found some tasty stuff to eat.

Be Live Needs An Update

The grounds, staff, and beach are amazing. There was a terrible sewer smell around the towel exchange area. The maids are not cleaning under or around the beds, dressers, etc. A nice board walk should be built on the beach like they did at Las Morlas next door. The night shows were good over all but a few need improving. We got bored by two shows and left early. The food was fair as it is all over Cuba.

Beautiful hotel!

Absolutely loved this hotel. Very clean and the food was great. We had our own villa which I would recommend to anyone going to this resort. We had our own pool. We only used the pool once but for people with children it would be great.

Great Weather

Hotel was below average. Had ants in our room. This place is not handicap friendly. Had to use stairs alot. Elevators didn't operate very well. Beach was awesome. Pool was pretty good. Daytime pool entertainment was boring. Buffet was pretty bad. Staff was great. Rooms very clean, but need to be updated. Weather was awesome. Good choice of off-resort tours available at extra cost. Overall, it was still fun. Been here 2 times now, but going elsewhere next.

Great Beach Vacation

This resort is currently being re-branded from Villa Cuba to Be Live Experience Varadero. We went for the beach and we were not disappointed. The resort itself is quite dated and is needing up grades, however this is evidently in the works. We did request a new room the day after we checked in as our original room was quite musty. They accommodated this change for us and we were quite happy in our new villa with a private pool. The food was abundant and of good quality. Desserts could use some i [... read more]mprovement. We were not impressed with the nightly entertainment, but that was a personal choice. I give this resort a good rating as a 3.5 star resort. We enjoyed ourselves and I would go back.

Hotel was ok...but bad service

First don't book a villa! We had them move us into a room right away. The hotel is decent and the beach was gorgeous. We had one great lady at the service desk that helped us change our room ... And that was the end of that. We were only provided with one bottle of water in our room over the 4 day stay, when we asked for another, we were told no and they couldn't get us one until 9am the next day. We were on an excursion at 8:30am. We had to fill up with the water system at the buffet the whole  [... read more]weekend. We could not use our a la carte as they would only allow us to book with our rep between 1:30-2pm daily. Since we were not available at that time we were only offered the buffet. The availability of when food services were open was limited. then I got sick... Either from the water or bad food to the point were I ended up in urgent care when I returned home. It did not matter that I was ill, they still made us check out at noon even though our flight was not until 9pm. We tried to find the doctor 3 times but there was never one on site. I love cuba and have been several times but I would never go back to this resort.

Great resort for a 3+, I'd say it was easily a 4,

My best friend and I absolutely loved this resort and everything about it. It had a lot of sitting room, great beach access and additional seating, great buffet and resturants. The location was perfect for us as well, it was a 5 peso cab ride to the night district of Varadero. The resort needs some paint, and our last few days by the games area smelled of sewage but all in all we loved it. We honestly couldn't figure out what people were complaining about with this resort.

Authentic Cuban Atmosphere

The hotel was a mix of lovely and terrible rooms but the hotel and grounds were a clean and beautiful atmosphere and well maintained. They had entertainment every night and both the buffet and restaurants had great food choices. The pools were cold but beautiful and the beach was gorgeous. We technically booked a 5day 4nights trip but with two full days of travel it was basically only 3 days which I was extremely disappointed with

Resort is being nicely upgraded .

This is our 4th time at this resort and it is slowly receiving much needed renovations . In 3 or 4 months it should be better . They just finished painting the lobby white while we were there and it made a big difference ! The staff is very helpful and friendly . The food at the buffet restaurant was better than some of the other Cuban resorts but the coffee was ordinary . The road in front of the resort is not open to the Varadero double decker bus so it is an 8 to 10 minute walk down the road  [... read more]to catch it so we were not able to tour Varadero as much as we have in the past . They are slowly redoing some of the Villas units , the older ones are a little run down .

Exellent food

Rooms need renovation and new furnitures,food was very good,staff was nice, short distance to the beautiful and clean beach,people very friendly,I think they need only work better on entertainment for guests.