Great week!

The staff are lovely people but the management is clueless on how to train them properly which is a shame. A minor tweak could take the service to 4 stars without much effort. But it's 3 star service, 4 star food and accommodation for the Caribbean. I had the best beach vacation of my life mainly because I got to do all the water sports I like and the people who work there and visit there are fun, relaxed, people. I felt like my one week was two weeks, I had so much fun.

Amazing time at Grand Lido

The hotel was clean, the rooms are huge, especially for 1 person. I went there with my husband a few years back and the staff remembered me. They are truly nice, funny and great cooks. There are 2 areas to the hotel. A quiet side and a clothing optional side. It was a choice, but you never felt uncomfortable. The food was awesome at the asian and italian restaurant and the bbq's at the beach and the pool. I loved that there was a coffee restaurant with espresso and spanish coffee. I walked the l [... read more]ovely beach and felt completely safe alone because security makes sure I give my room number when I leave and come back. Oh ya, they have grapefruit and cranberry juice. Not many places offer that. I didn't spend any time at the pools as the beach is amazing. So calm and you can swim all day, but wear sunscreen. It tricks you when you're in the water. Over all, very VERY satisfied.

Happy but sad

We had a fantastic time and the Grand Lido. It was our first time and unfortunately our last time, they are demolishing it on April 26th and rebuilding a new one. Great staff, great food, awesome beach

Great Time

Thought the overall experience was great. Food was really good. Staff was freindly and helpfiull. Rooms abit dated and some issues with weater pressure. The rooms however were clean and were kept clean.

Awesome

Great place to go to relax.nothing to complain about. The staff was friendly always smiling. Had a great week. Would definitely go again. Even after a windy night , when the seaweed was washed to shore. And I mean seaweed, More than I've ever seen, the beach was cleaned and raked ASAP. The staff did a great job.

Awesome time:)

Wonderful resort, people very friendly and they were very talented. Got to stay in an awesome suite, very clean and well taken care of. No complaints at all had a wonderful vacation. People were very friendly, weather was awesome, sunshine everyday.

Worth every penny

This is an older resort but don't let that bother you. It is in great shape, the food is great, service is good and the drinks and beach are wonderful. If there is any draw back at this resort it would be that there really is no large pool like you would find at other resorts. The resort does have a clothing optional section and beach but it is nothing to keep you away from this resort. If you are not into this then ask for a room at the other end of the resort and unless you go over there you w [... read more]ill not see anything you don't want to see. There is more on the beach at the resort next to Grand Lido but again don't look. The beach bar serves great drinks and wonderful tasting jerk chicken , jerk pork, jerk burgers, hot dogs etc. There is a cafe open 24hrs a day and they serve up great coffee and deserts to die for.

Loved Loved Loved it!

Just returned from this wonderful resort where we stayed my husband and I (alone for the first time in over 7 years). First time to Jamaica too. We were more than satisfied. This place exceeded our expectations. We loved our room situated on the Cove where we could hear the ocean less than 50 feet away. The staff is the most amazing staff I have ever had in a resort. They are happy and friendly. Everything about this place was great. I would go back in a flash and would recommend it to all my fr [... read more]iend.

Grand Lido

Hotel is dated which means the restaurants are dated and cruise ship like. All are inside with no dining outside except one very basic restaurant with local food that is in the garden. Rooms nice! Beach excellent! Totally being renovated this year though.. Will be a 5 star then.

Super Fabulous Place!

This hotel was just fabulous! I would go again in a heartbeat! It's not big, so you get personal attention, and quick access to every area. No line ups for anything. Some of the decor is dated, but still lovely and very clean and comfortable. The food was really delicious,with a wide variety. The drinks were just great too! They even had Clamato juice for Bloody Ceasars! How great! The piano bar after dinner was entertaining. The disco was fun! The beach was wonderful and beautiful...white sand, [... read more] turquoise water...The water was so clear, it was incredible. A section on the side of the beach had rocks, just perfect for snorkeling, lots of fish to see. The beach chairs had thick cushions you could use, so it was super comfy. The floating beds for the ocean were so fun! The hot tubs after a day at the beach were just wonderful too. They had such nice personal touches for Canadians... It was great!

Great resort!

Great staff, beautiful location, good snorkeling right off the resort, entertainment staff was good and not too invasive (which was really nice), spa massage in the hut over the water was truly amazing. Loved that they had clamato juice to make caesars...if only they had mint to make mohitos. Would definitely go back.

Great Value for the money

The beach, food, staff, cleanliness and comfort of the bed are great. The rooms are dated, especially the bathrooms. Water pressure is a problem when showering at certain times. Wifi access is spotty at certain times of the day. However, overall good resort.

Amazing beach

This was an amazing beach location!! Clothing optional area and beach nice and secluded!!! One of the best c/o beaches anywhere in the Caribbean!! The friendliest staff we have ever seen!! Good food!!

Great Vacation

We stayed at this hotel December 8 - 22, 2014 and had an excellent time. The Beach is stunning; the food was excellent; the rooms older; however very clean and pleasant; the staff were very friendly and helpful. Only issue that we had is that the hotel was over booked and we ended up with a cove room even though that was not where we booked. We found that there were several other couples that were in the cove rooms and had not booked on that side either. The hotel had the excuse that they were o [... read more]ver booked and that they could only accommodate us there - I feel that they should not have offered the room as a non- cove room if they were unable to supply. We were disappointed that we were on the cove side as that is not our taste; however we made the best of it and would definately return to this resort but would make it very clear that a cove room would not be acceptable.

Staff at resort amazing

Staff make you feel special from front desk to cleaning and maintance people amazing music and shows view is excellent close to negril food great Beautiful gardens . Coconut trees all over grounds. Flowers everywhere. Hope they keep this adult only wont be same if not adults only kids add to much drama atbeach. .had kids and love them but not on vacation

Great resort - But obviously aging

Overall a great resort. Hospitality was great, all the employees were nice and friendly. Well maintained and clean. Food was great, did not need to book reservations for any of the al la carte restaurants and were always accessible. Definitely a couple oriented hotel, the entertainment was consistent with that vibe. Great spot if you are looking for a low-key spot with your special one. Beach was very clean. Only complaint I would have, is while the rooms are very clean and the property well ma [... read more]intained, the rooms look like they have not been updated in sometime. Overall great experience, but would give them a 3.5 to 4/5 because of lack of updates to the rooms.

The staff are the strongest asset of this resort

My husband and I selected this resort because of a 'resort credit' they were offering, this turned out to be false advertisement. Sunwing refused to take responsibility eventhough they endorsed this promotion on their website. The sunwing rep on site was never at her post and was not very helpful. The manager at the resort was very personable and the staff were fantastic, friendly, happy and engaged. Beach: 3/4 - lots of chairs but in poor condition, loved the floaters that were available to add [... read more] a little cushioning to the hard plastic and to float in the ocean. Resort overall - in need of a refresh, old chairs, furniture and decor - time for a facelift, loved that it was for adults only. The pool is small and there was no pool bar or beach bar. The resort should also consider a beach snack bar that offers patties, burgers and the like. Food - 3/4 - loved the insomnia cafe, great coffees including specialty coffee, place was opened 24 hours and the staff were awesome Entertainment - 3/4 - loved the live music, better than cheezy entertainment typically offered at all inclusive resorts Best bartender - Keron Buchanan (polite, professional and very good at his job!) We enjoyed our vacation because of our positive interaction with the staff. The resort has potential but seriously needs updating. May return if the price is right.....

Fine resort

The resort was older but well maintained. The food and service were excellent. there was a secluded nude beach and an open beach which was very swimmable. Hobie cats, windsurfers and kayaks were available free of charge through the resort.

Well kept older resort

Nice clean resort with easy access to beach. Food was good and plentiful. Evening entertainment was great, better than expected. Mostly older couples (50's-60's), but lots of fun! Rooms were clean and inviting.

Greatest Time Ever!!!

Nov 3/14 to Nov 17/14: Best 2 weeks of holiday taken. The Staff did everything to make our stay most enjoyable. Facilities, water & beach were awesome. The Staff are people I call my friends, Love you all. Any short falls will be dealt with in 2015 remodel & updates.