Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(106 Reviews)

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GCosta  - 

Verified Purchaser

OK Resort

This hotel is OK. Some things are very nice and some things are lacking. The beach is gorgeous, pools nice, staff excellent. Rooms are OK. No coffee maker, no room service, no concierge. The gym had little to no equipment and was difficult to get a decent workout. Drinks are average, wine is awful and food is OK at best5. The buffet was better than the a la carte restaurants. I have stayed in the Bavaro area on many occasions and know that for a bit more money the hotels up the beach are top not [... read more]

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BlackieCarol  - 

Verified Purchaser

Great time but some Issues

Excelllent - staff, activities, cleanliness, nurse station, beach Good - pool, rooms Issues-king bed doesn't mean two beds pushed together, no coffee in room, availability to get more cash was next to impossible, sand fleas

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Cocobecky  - 

Verified Purchaser

Disappointed

It was not a 4-5 star as they claim to be. The resort was dirty, it smelled like sewage , sanitation and we could smell fecies from the septic tanks. Our room was not cleaned for days meaning we had no new towels room was filled with sand n sheets really needed to change. I had to call and request someone to clean our room! Now the most disturbing part is the male staff! I felt very uncomfortable on my vacation which is unfortunate because I should be able to enjoy what I paid for! They were mak [... read more]

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Dougandebbie  - 

Verified Purchaser

Our vacation

resort was very clean, however the language barrier was difficult, catered alot in spanish, the shows were to late,easy access to the beach,the food was so so.Would I return no, very difficult to check in to a room upon arrival 2 hour wait at resort

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Not applicable  - 

Verified Purchaser

Overall good resort for the money.

This hotel had great al la cartes. The grounds were well kept. Rooms were great. Lots of activities through the day to keep you entertained and at night. Staff were friendly. Didn't have to wait much in lines for the buffets. Beach was nice.

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MRMAZZ  - 

Verified Purchaser

Rui Bambu

Had a great time. Good food and service as well as a great beach. Friendly staff and always helpful. Beach was well maintained. Al cart restaurants were good as well as the main dining room. Would go back

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Nini  - 

Verified Purchaser

Great resort

beautiful beach with lots of palms trees ,the food was great snack bar ,buffet & a la carte restaurant "Japanese" & "Italian" ,very clean resort would not hesitate to go back me & my husband loved our vacation .

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Livshow  - 

Verified Purchaser

Not a fan!

We arrived on March 20th, and found the resort packed and the service not even close to anything rated a 4 or greater. It could have been the week we chose, as it was packed with spring break students. Not much room to maneuver around pool area. The beach has a lot of chairs but again, a far distance to get a drink. Rooms were mediocre and the food selection was lacking. No champagne!!! Not pleased. After making a complaint, we were upgraded to the riu palace for the remainder of the vacation wh [... read more]

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Mac123  - 

Verified Purchaser

RIU Bambu - Don't go There!

Requested 2nd floor w/2dble or queen beds - got !!! 2 TWINS & a BABYS' CRIB!!! Guess where 1 had to sleep-in a chair! Argued for 1 1/2 days to change us to what was requested, finally got a room with a couch! Registration people very unfriendly to rude. Sunwing Rep totally unco-operative & not willing to help. Room bar not regularly refilled. Not relaxing vacation at all!

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Dukie  - 

Verified Purchaser

Fabulous

Riu Bambu Hotel was beautifully maintained xnd very clean. The best part was the food!! The people were friendly and almost all spoke English enough to help you should you require aid. The only drawback for us were our Sunwing representatives who sold us two very similar outings and when questioned after the first one denied they were similar?? This was not the hotel's fault and I have emailed Sunwing

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Yvonne 30  - 

Verified Purchaser

Would revisit

The grounds of this resort are beautiful, especially the Madagasgar Palms, our room was clean, the lobby was a pleasure to sit in, the public washrooms were well kept. The entertainment during the day, and at night was very good.

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CheyHandy  - 

Verified Purchaser

Perfect holiday

This was my very first time travelling and all I can say is that I was blown away. The resort was BEAUTIFUL, all of the staff and guests were all super friendly. It was exactly what I wanted and exactly what I inagined it to be. Great value too!

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MIVY  - 

Verified Purchaser

Good Value - Amazing Beach

Just returned from this lovely resort. Punta Cana has an exceptional beach and the Riu Bambu has one of the best locations. Some of the other resorts were experiencing some sea weed issues but the Bambu seemed to have little to none. The beach is fantastic, you can always find a lounger but we would head down in the morning and put our towels on our desired spot. The resort is very nice, it is well maintained and the staff are very friendly and helpful. My only complaint would be the smoking – [... read more]

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Travelling seniors  - 

Verified Purchaser

Great holiday

Just got back from two weeks at the RIU Bambu and had a wonderful time. Our room was very clean and comfortable. The food was very good and the staff were very friendly. The grounds are beautiful and everything is immaculate.

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BeeM  - 

Verified Purchaser

Average resort

Resort is older, food was ok nothing special, drinks are awful both alcoholic and non, juices were very syrupy and sweet. Dishes always dirty in all dining areas. Staff was friendly and entertainment was ok some shows better than others. Not many seats at the pool due to people saving with towels. We removed towels and sat in the chairs anyway and the people who left there towels never came to use the chairs. Overall wouldn't recommend this resort.

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Eric  - 

Verified Purchaser

Great resort

The grounds were beautiful. The food was excellent. I really enjoyed the pool. The rooms were okay a little disappointed there were no machines in the rooms. Overall a great stay. I'm not as big on Punta Cana. I perfer La Romana. But would go back to a Rui

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Foxylady  - 

Verified Purchaser

Felt like family!

From a younger woman's perspective, the resort is amazing! The resort staff treated us like family and always made sure that we were well taken care of. My favorite part would have to be the organized entertainment from 8am to 11pm with a three-hour break in the afternoon. Best resort I've stayed at so far. Staying at Riu, you get to visit the other Rius as well and I must say Riu Bambu beats them all. We spent a few hours at one Riu and 30 minutes at the other because we knew we were missing t [... read more]

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Pamela23  - 

Verified Purchaser

Very friendly,helpful people always happy

The grounds were well kept. Rooms were a good size. Maid was excellent . Entertainment staff were amazing. Resort was always looked after with nice little touches. Fresh flowers throughout.Bathrooms kept clean and stocked.

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Tracey port colborne  - 

Verified Purchaser

Wonderful time

I want to start by saying this is my second time at the rui bambu an I just love it there it has everything you would want in an al inclusive resort.It has free 45 min of wifi a day exellent al cartes an the pool is right by the ocean so you can have the best of both worlds if you want.The buffet has everything you could ask for pasta pizza steak pork an fish an a huge salad bar it has a self serve drink coffee pop water so there never line ups.If your looking for a real quiet resort the palace  [... read more]

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Flower  - 

Verified Purchaser

Huge resort

The resort is very big . The service was great. The cleanliness is kept very well , with the only exception of our room had a bad smell of vomit when we first arrived. The king size bed was two beds pushed together ! They don't have ocean view because of how the layout of the rooms. The beach was not maintained for the seaweed . The dining service was great ! It was so well organized and the staff deserves a lot more of whatever their salary is. They didn't miss a beat. I would like to say I wou [... read more]

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