Great resort features other than the beach

Extremely clean and well taken care of. Great staff and very good food. Amazing a la carte restaurants with great service and food. The beach has two creeks/rivers on both sides of resorts and with the heavy rain, they make the ocean water very muddy. Pools were very well maintained and clean. A great place for those that do not spend time in the ocean.

Had an amazing time!

The room was very clean- working AC, fresh towels, water and beer everyday and hot showers. Some of the rooms are far from the main area but they have carts they can drive you on, otherwise a walk never hurts you during an all inclusive. The food was fantastic, lots of variation. The buffet changed every night and the al cartes were fancy and delicious. Best food I have had at an all inclusive. (I have been to Cuba, Jamaica and Mexico). The beaches were small but the water was warm. Ther [... read more]e were three pools but most people tended to hangout around the big main one. My only complaint was that the pool was closed 2 days due to "child accidents" but not much can be done about that. We did the 27 famous waterfall excursion and hike. It was beautiful and I would highly recommend it if you like exercise and adventure. Overall, our experience was fantastic. Everyone was very friendly (and Canadian). The service was also very nice and efficient. I would definitely recommend this resort.

Great Vacation

Start by saying it’s a two hour bus ride on 50 minute like Air Canada says plus it’s a 3* not a 41/2 as Air Canada says however the resort is very clean small rooms but very clean fridge filled daily beautiful land scraping and great for anyone with mobility issues nice and flat . The food was great a good selection and the a la carted were great book your own in line and you can great four which is nice. Staff are very friendly also the beds and pillows are very comfortable hope this helps  [... read more]anyone interested in going to this resort

Bahia Principe

This is the second time travelling to this resort. We chose to go back because of the wonderful experience we had last time. Overall the grounds were kept beautifully, rooms were clean and staff was great. The buffet food was never hot(only if it was cooked in front of you), lack of hot water and water pressure in 4/6 rooms. The bugs were terrible. Some of our group including myself were covered in bites. The drinks were good, however lobby bar closes at 11pm which forces you to the disco to d [... read more]rink with the 20 year olds. Not our cup of tea. The booking through trip central was easy! They are always great there. Even upgraded us to suites, which was great!

Resort gone down hill

We where at this resort 4 years ago and it was excellent. This time not so much a few days we didn't receive towels in our room and friends didn't get their mini bar restocked. Friends called to get bags taken to lobby but did not show up. It seemed like there is less staff working.

Outstanding resort

We have returned to this hotel many,many times. It is mostly because the staff and management at this hotel are exceptional at what they do and making you feel comfortable. No request is too large and they go out of their way to welcome their guests. The food is excellent,the pool and surrounding areas are exactly what you need to sun, relax and enjoy the beautiful Dominican Republic. There may be more luxurious hotels but you will have a difficult time finding one as friendly or as relaxi [... read more]ng as this one. Hopefully we will return many more times!

Wonderful stay

Clean,updated room with a beautiful balcony and view.Food was excellent,lots of choices.Not the best deserts( but that is not a bad thing). Pools were clean,High class entertainment.Wifi is temperamental.Staff was friendly/ok.The only negative comment is the beach is not nice.Overall a wonderful stay.

Great resort

Loved the resort rooms were spacious and clean enjoyed the pools and bars unfortunately if your looking for a fantastic beach this is not the one but on the positive side you can take a 20 minute taxi to some fabulous beaches for the day!

Very good resort; you will get your money's worth.

Grounds well maintained, good service by staff, good selection of food. Rooms could use little face lift (i.e. painting, some updated furniture). All in all pretty good rating.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Great resirt

Food great, grounds well kept, staff very friendly and helpful! Rooms were in need of an upgrade however very clean and well kept. Anything you needed or wanted was only a call to the front desk and they brought to you immediately. Hotel was 1.5 hours from airport bus stopped at a bar/cafe for anyone to use washrooms or to get a refreshment

Amazing Entertainment

I was amazed by some of the things there..Most of the staff was above and beyond amazing. The Food was usually good..Breakfast was my Favorite. The staff was either on the ball or you had to hunt them down. Long days long shifts not enough days off. I will be going to the Bahia in Mexico next. Sadly the area is so poor I felt not safe to leave the resort. We did we took a taxi and the driver was amazing he kept us safe 1 million %. Carlos and most of his team AMAZING. So friendly and HAPPY. [... read more] Air transat guy was not so great. All he cared about was sales not customer friendly. Above all Great vacation. Beaches amazing. Not bothered by the locals as bad as other Vacations Thanks for that. :)

RELAXING

Good points 1- hotel staff very friendly and helpful 2- Food is very good 3- very clean BAD POINTS 1- Not 18 km from the airport but 78km so 1h15 from the airport 2- No hot water or very low water pressure 3- The lobby is starting to show signs of negligence

Nice scenery

Overall the trip was disappointing. It rained many days (which of course is not the fault of the resort). The rooms were spacious and had a nice view of the pool and the beach. There were bugs in the room and it required fumigation - there was minimal warm water available for a shower. The food was pretty good- nothing to write home about. THe beach is awful and full of sand flies- still scratching myself raw. I personally would not recommend this place.

Will not go back

We have booked a master suite two years in a row and we are given a standard suite. The first year we did not get the room we paid for until middle of the week. This time we went right back to the reception area and would not leave until we got the room we paid for. We were given no reasons as why this happened, no apologies, no nothing. Why is it so hard to give us what we pay for when we get to the resort. Twice in a row is unacceptable.

Amazing resort

Amazing resort, the food was great, the service amd entertainmemt was excellent, workers are very energetic and fun people to be around! Just a great resort for families, couples or even just a group getaway! We loved it :)

All good, nothing exceptional

With a budget of less then $1000 this property met expectations. Room good, food good, entertainment good, staff were very good. Nothing stood out as exceptional which is too bad. Even a great cup of coffee would have meant the difference between going back to this property or trying another.

Meh

It wasn't a bad hotel but it shouldn't be a part of the Bahia chain. We've been to alot of them and this isn't up to their standards. It was the original hotel from 22 years ago. So very dated hotel. Lock was broken. Bathroom door didn't close at all. A.C. worked well. Stayed in a master suite. 2 rooms attached so we got a living room and s bedroom. 2 washrooms. Clean resort. An hour and 20 mins from the airport. Gross beach. Sand fleas. The circus show one night was amazing. Good was just ok. I [... read more]f your expecting a typical Bahia you'll be disappointed. It was Cuba quality but without the beautiful beach. Wouldn't go back

Fantastic vacation

We just returned from a week vacation at Grand Bahia Principe and can say without a doubt this was our best yet. We were there for Christmas and the festive dinner we had there was unbelievable. The resort staff works really hard to keep the grounds in pristine condition and the entertainment crew was very good. The food was amazing and my 6 years old enjoyed the kids club a lot. He loved Dayana at the kids club and he keeps telling me about how much he enjoyed his time there. I highly recomme [... read more]nd this resort.

First-time "resorter"

Reasonable price for all-inclusive get-a-way in the sun. Rooms need updating. Buffet did not always appear to be the freshest (some of the food items). Great to have daily omelette cooked on the spot. Very satisfying. Frustrated with ATM out-of-order (but no signage to indicate same). A-la-carte restaurant dining very enjoyable experience......décor, service, food selection. Friendly, polite staff.

Amazing Resort in Rio San Juan

One word to describe Grand Bahia Principe San Juan just Excellent. This hotel have been the most beautiful experience personally, the professionalism from the front desk to the girls who makes my room...The food at the Buffet was just delicious.