Great value!

We have been to this resort , (and many others all over Mexico), over 20 times. We love puerto Vallarta. This resort is close enough to enjoy the downtown scene, and only ten minutes by cab from the airport. The service is excellent, the food is quite good, rooms are well appointed and clean. The beach area is a bit small, but the pools are nice. For great service by the pool, ask for Jorge. There are many great servers, however here. Feels like a family. We will be back there later in th [... read more]e year!

Very friendly service

The Canto del Sol was pleasant. Food was good. The nightly shows lovely. They had some premium alcohol if that is important. I loved the pool. Location was very good as well. Cons: Only one bottle of water in the room per person and then you had to fill by the elevator; no guacamole (anywhere); used mix instead of real fruit in the drinks, otherwise was good

Beautiful mexico!

Beautiful resort, not a lot of beach. Both pools very nice and taken care of. Buffet was good lots of selection. Beds were awful and hard, no minimum fridges in rooms,given 2 warmore bottles of water every 3 days. Shower in room had absolutely no cold water.

Very good resort

We stayed at this resort last month and had a great time. Staff was great and our room was cleaned and always stocked.Large pool and a nice 2nd pool near some other activities. Drinks were great and always topped up,didn't hit a snag the whole trip.The main eating area was down for repairs so they had to make due with a smaller eating area but made due and The food was great

Amazing Resort!

Overall clean clean clean! Staff are friendly and accomodating. Food was great but perhaps more variety needed. Conviently close to massages and souvenir shopping. 15 minutes to the airport! Always a lot to do.

Nice Resort

We had no issues with anything, the only negatives we could see was that there was no activities for teenagers, it went from small children to adult activities. The beach was not usable to swim or walk in due to rocks all down the beach that made it hard on your feet and there was a large drop off about ten feet into the water (could not touch bottom, found this out the hard way).

Great memories!

Checking in: Check-in was very fast. The woman at the front desk was very nice. Initially they provided us with a room that didn't have any of the requests that I made - higher floor, king bed and balcony. However, as soon as we came back to the front desk, she quickly resolved it (even though those are requests subject to availability). I enjoyed the customer service that she provided me with. I was impressed with her, as usually they don't want to change your room or they make you wait a few  [... read more]days. Pool/Beach: Pool was great! In fact there was 2 of them - one for adults (never really made it there) and the general pool with a pool bar and a snack bar near by. I have never been to a resort with so many lounge chairs available!!! There was so many that it was hard to choose where to sit. That being said, the hotel in my opinion was pretty full. They had plenty of umbrellas available or would bring you one upon request. The beach is small, but very close to the resort and pool. I went into the ocean several times, but it was a bit rocky (small rocks that you can walk on). It's not like a Cuban beach, but that is expected in that part of Mexico. So you will get what you expect. Food/Buffets/Beverages: The a-la-carte restaurants had a very good ambiance - the surf and turf is basically right by the beach - book during sunset and you will have the most romantic meal of your life. The Italian was so-so, although the short rib was not bad. The Mexican was my favorite in terms of food and how nice the staff was - it's apparently the least busy one. When you go - make sure you order the Mexican coffee - it's a show! The buffet was small. However, it always had something new every day - they themed the nights, in order to make it less repetitive. For breakfast they had a lot of different types of fruit, made to order eggs/omelettes and a bunch of other things. For lunch I went a few times and there was a good selection, but most days I opted out for the snack bar. At the snack bar (open till midnight) they had delicious fries (tried not to eat too many of those, but they were sooo good!), they had shrimp/fish tacos and some "North American" food such as hot dogs/hamburgers. Great service and delicious. For dinner the nights were themed - so depending on the theme you can book your reservations, or even better yet - go into town for a nice meal at least once! It's a $6 cab ride and they have amazing restaurants in town.(La Palapa was amazing although pricey) The bars were amazing! I spent most of the time at the pool bar (opened the latest and earliest). They had a good variety of international and domestic drinks. I drink vodka or rum and they had plenty of variety that I like. The tequila from what I'm told was also good. The bartenders and especially Jose are all great. The one thing that is a bit disappointing for me is that the bar closed at midnight. (you can still order drinks via room service, however I believe it's only 1 per night) In hindsight the bar closing early might have been a blessing in disguise! Rooms: The bed was a bit on the harder side, but very comfortable. The room had a nice plasma TV although we didn't turn it on and we had a little kitchenette. The room is a bit dated however. I would say that would be one of the areas that they could improve. I would say that the room was a 3 star, maybe even 2.5. Overall: This was a perfect vacation! I really loved the people that I met at the resort - both staff and guests. If you visit, you will have a great time! And please do go into town! What we enjoyed doing a couple of times was to walk along the beach (45 min? although please don't quote me on that as it's easy to loose time when the walk is so beautiful). I would recommend this resort to my friends.

Beautiful hotel

This is a great place to stay. It is very well located, close to downtown and the boardwalk. The pool is lovely and the food at the buffet and the snack bar is very good. The grounds are kept clean and the room is basic but also clean and has everything you need. The staff are friendly and accommodating.

Great Resort

Food is always good, staff are friendly. Good bang for the buck so to speak. Location is fairly close to downtown which comes in handy if you plan on going out in the evenings. Numerous activities throughout the day and night. I have stayed at Canto Del Sol many times and will continue going back.

Good value very clean

Hotel food and service 4* beach 2* location ok no problems with time share sellers or hassle on the beach.We had to get up early to get chairs in the shade at the pool but bar service was excellent at all locations. Rooms were clean but they need a update internet great in the room but slow outside near the pool

Good Value

Very CLEAN. Staff is always cleaning floors, wall everything. Food was excellent at the three a la crate dinners. They went overboard for the Valentine supper. Five course meal. Buffet was good but not anything exceptional.

A great resort

I have been many times to PV but this trip was very last minute so no picking and choosing, The resort was nice, lobby, lobby bar sitting area, the bathrooms by the lobby could use an update but they were functioning, 4 floor building we were on the 3 a view from every floor, our room didn't have a fridge (room service) and a balcony (we had wall to wall window that we opened) the was a disappointment but we adjusted but we had the VIEW which was great. Location was great close to the Mega store [... read more] and other smaller stores and walking distance to the Malecon if you can walk. Food was very good didn't try the al a carts the buffet restaurant was good for me very good, the snack bar restaurant by the beach was very good you can order by menu or eat what they had out. The pool area was good they have a closed off section for kids. All in all very good.

Super Resort

The hotel was super clean and our room was also kept very clean. Food was excellent. The service was exceptional with waiters in all areas ready to serve you and all were very happy people. The beach area was good and had umbrellas if you needed or wanted shade. Also patio area near beach kept very clean with many tables and covers.

So much fun! Great service!

This hotel was so much fun and had great service. We would definitely go back. Beautiful ocean side view as well! If you are looking to spend time beside the pool and be waited on the whole time and not have to get up to the bar. This is the place:)

Wonderful people & a beautiful place!

We loved our stay at Canto Del a Sol! Very clean inside and out,wonderful staff very hospitable and great food! I was recommended this place by a friend and would recommend it myself to anyone friend or complete stranger!

Great resort!

Well maintained and clean place. The staff were super nice and had anything we needed. Always had lots of food and drink. Beach was a bit rocky but still a beautiful view. Weather was perfect and location was fine.

Great time!

We stayed in this hotel in February 2015 for 11 days. Overall impression is very good - rooms and area are super clean, food is delicious with many varieties, staff is friendly and very helpful. The territory is fairly small, so it might get crowd in times. At first we were booked into studio faced to the generator unit, which was very loud. We asked to relocate and the front desk offered two options - one was on a first floor facing pool area and second was a 1br suite on third floor facing the [... read more] tennis courts. We happily took the last. It has a huge patio with two lounges on it, king size bed, pull out couch, love sit, kitchen with all dishware, microwave, fridge, etc. During our stay the toilet was plugged twice, but each time it was fixed withing 10 minutes. One day the door lock stopped working and it took them 15 minutes to replace the whole card reader unit from the door. Super friendly and caring personnel ! What we didn't like? Entry to the beach area occupied by smokers and every time you'll have to pass through their exhaust. Also the water activities are very limited, in fact the only ones available are ocean kayaks. It would be nice to have hobble cats, masks, fins, etc. Fine dinning restaurants are all good, although Italian seems too busy, which reflects on their attention to the details. Mexican is very good and Seafood's one has a magnificent view, try to book around sunset time. Once again we had a great time and would recommend this hotel

Friendly resort

I enjoyed my stay at this resort. The grounds are kept very clean and neat. The employees are very good at their jobs. Friendly and helpful when asked. Our room was kept very neat and cleaned daily. We had wanted a balcony but were not lucky enough to get one. That was a little disappointing. We also understand this is a chance you take. The only complaint we have is not receiving a ocean view room which we paid for. This is not really available at this resort where we were because all rooms fac [... read more]e the pool. If we had a balcony maybe could have gone out and seen the ocean but not from where we were. When you book do not bother to book an ocean view not worth the extra money. Food was good, a la carte very good, we tried all three. The service on the beach was very good. The beach was very nice but water is rough here. We have been to the Mayan four times so realized this would be rougher water. Overall enjoyed our trip and would return here.

Amazing resort

I have no complaints. It was a friendly and clean resort. Jorge and Allen did a great job with the activities. The food was excellent at the specialty restaurants. The staff were very good. I would recommend this resort.

Good value

This resort has all the basics covered. It's clean, friendly staff, decent food, rooms are nice and well-maintained. Nothing fancy but it gets the job done at a reasonable price. The beach in PV is terrible however. Dark, rocky sand, polluted water and I got stung by a jellyfish. So if you only want pool-side action, it's fine, otherwise, stay on the East Coast.