Great stay at Gran Ventana

I stayed there with my teenage kids (age 19 and 15). We had 2 separate rooms, side by side. The rooms were well appointed, although a bit aged and could be due for an update soon, if the resort is not changed to a condo develooment like many of the prior resorts in Playa Dorada. We loved the compactness of the resort - just the right size, it's short distance from the airport, and the proximity to Puerto Plata. The grounds looked great, the pool was very nice and the beach was great.The buffe [... read more]t restaurant and the snack bar combined offered a very good variety. The 3 a la carte restaurant were very good as well, and they offered a nice ambience. We spent hours each day playing volleyball in the pool. The entertainment was really good as well. Altogether we had a great week there thanks to the wonderful staff. I am bad with names, but Amoury and Rosa stood out. The pool entertainment guys and gals were fun as well. I would certainly return!

Good resort

Plenty of sun, beach, pool. Everything is clean, a lot of food Excellent service, everybody tries to help you. Amazing customer service. You will be very happy!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best Resort

We have been to this resort about 5 times, it’s very easy to get around, not too big, The staff are very friendly and helpful, the food is amazing, we love to eat. The beach is clean and beautiful. Love that every Wednesday, they have a white party, (bring something white to wear if you like), where they introduce all their amazing staff, and they have a couple of draws, ( nice prizes), we won a couples massage❤️ shout out to Solange(in customer service) who was very helpful and accommodating  [... read more]with a minor issue we had with our room. Definitely going back soon, and love their entertainment staff

Cozy and welcoming Resort

Amazing Resort! Delicious food with plenty variety, friendly staff and lots of activities to do. Decor is a bit outdated, I wish they had a long mirror in the room. Pool is nice, beach area was always windy, could not enjoy… Otherwise no complaints and I really enjoyed my time-

Great!

The staff were super kind all around, the room was kept very clean, restocks were consistent, food was amazing, and overall a great resort if you’re looking to relax, or have fun, there was quiet parts of the resort, but there was also parties every night that were optional and didn’t interrupt if you wished to relax.

Relaxing and fun vacation

We had a wonderful 7 day vacation in Puerto Plata. Our experiencing booking the vacation with O'Neil Graham was extremely pleasant. He provided adequate details of the trip, including all necessary formalities for the trip. I will not hesitate to book with him again!

5 Star Resort

This was our second time at VH Gran Ventana and it felt like home! We saw a few friends from last year, made some new friends and relaxed for a whole week. The rooms are clean, mostly adult guests, the pool area and beach are always clean, the staff is very friendly and will help with anything, the food is top class, and the wait staff is amazing. The white party for return guests is unbelievable. Can't say enough good things about this resort.

Highly recommend! Definitely going back!

So many great things about this hotel... we highly recomend (group of 12 people aged 13-73) -proximity to airport 20 minutes -efficiency of front desk and porters getting our rooms & luggage taken care of upon arrival -lots of room around the pool(s) -an abundance of food choices and variety daily (no matter what time you arrived at the buffet) -plenty of activities around the resort-make sure you try the silent disco night SO MUCH FUN!!! -calm, clear ocean front with enough loungers for [... read more] everyone- sellers not pushy or overwhelming -polite and friendly staff all around -our rooms had super comfy beds & pillows with clean, cozy duvets -room maids cleaned our rooms daily and stocked with clean white towels

Gran Vantana

The hotel was clean, the staff were friendly and helpful. The resort was small so everything was close by, the beach, the pool and the restaurants. The rooms were clean and bright and the bed was comfortable. Towel service was good. The buffet food was good, but some dishes (beef, Turkey ) seemed to be overcooked. The specialty restaurants were all good especially the Italian one. In the bffet, It would have been better to give each table a jug of coffee so we didn't have to wait for the water  [... read more]to come back as it often took awhile. The water for tea was lukewarm. The drinks were ok, wine was average. The pool was good, but it cold have been cleaned more as there was debris from the palm trees gloating around. The beach was very nice, well groomed but the wind was high when we were there and so staying on the beach was not too comfortable. The water was good/ The coral reef a was out, prevented the waves from coming right in which made for a calmer shoreline. Overall, we had a nice time and the resort was fine.

Great place to vacation!!!!!

Great place to stay, friendly staff, awesome food. Beach very close. Found it odd we couldn't get coffee at 6am but not a big deal. Room was nice, clean. Fridge in room was not looked after at all, only stocked once. Had problem with WIFI and room Fridge but when we told the Sunwing rep they were both loked after.

ONLY Resort We'll Stay At and WILL BE BACK!

This was our third time at the Gran Ventana and it will not be our last!! The staff is amazing and so willing to help with whatever you need or want! The resort, grounds and beach are kept EXTREMELY clean which means a lot. The staff is always tidying, sweeping, cleaning, etc.! The food is great and you can always find something for everyone - even if you are travelling with picky eaters!! Entertainment is fun - hats off to Brian - who is one of the most talented guys around!! I think the on [... read more]ly thing that I could say needs a bit of attention is the pool - I wish it could be skimmed more often to keep the debris out. This is not a party resort so if you're looking for big bashes late at night with young people - this may not be the resort for you. Bartenders are super! And what also means a lot is that the staff get to know you - remember your name - or your favourite drink! It's very personable! We just got home Friday and are already talking about our stay there in 2026!!!

VH Gran Ventana Far exceeded our expectations!

We were part of a group of 12 (ages 13-74) and we all agreed that this was one of our favourite resorts of all time. The proximity to the airport was just the beginning, we were on our way to our rooms within a reasonable time upon arriving to the resort. Our rooms were clean, beds were comfy, lots of blankets and pillows, the quality of the beds was comparable to hotels in Canada. Beds were made daily and towels were replaced every morning by friendly housekeepers. The food choices were plentif [... read more]ul and there was always lots of food to eat no matter what time you arrived at the buffet. Even the pickiest eaters can find lots to choose from. Pasta and salad bars, fruit and cheese as well as a grill station with several options including a different theme each night- American, Chinese, Italian etc... The centrally located pools (1 large pool divided into 3 separate sections) and pool bar provided loungers, tables and umbrellas for the guests with music, volleyball, floaties and interactive games throughout the day. Sign up as soon as you arrive for a la carte dinners or you could miss out- they fill up quickly- we often chose the buffet because there were more choices for everyone! The beach is beautiful, lots of loungers, a beach bar and lunch restaurant with pizza, nachos, wings and more! We highly recommend this resort and would not hesitate to return! NO complaints at all!

Amazing Paradise Resort

Great Resort, Great service, All the a la carte verry nice and the food was Lovely, The Buffet food a lot of variety verry tasty Pasta Station verry good, Amazing Service on The Beach. Thank You Grand Ventana sea you next Time.

Best Ever!

This was one of my most amazing trips. I was to the Gran Ventana 18 years ago and have always said it was my favorite resort. You did not disappoint, the staff, food, grounds, rooms are the best. The close proximity to everything is amazing, one of our friends is in a wheelchair and was able to get to the beach without a problem. Thank you for inviting the 6 of us to the cocktail dinner it was WAY more that we expected! As well as the fruit tray and bottle of rum in our room when we arrived. [... read more] I have a couple of suggestions though, pull out makeup mirror in the bathroom (too far away to see), and a full length mirror in the room. As well try to replace broken chairs on the beach, I sat on one one day and thought I was going through it. I highly recommend this resort and we plan to be back! Gerri Brown

Awesome Vacation

This was our second time to this resort , we upgraded to the Royal package. We stayed 2 weeks this time. All the A'la cartes were good and the buffets were good as well. The resort is smaller, walkable and relaxing. The beach goes on for miles, room was basic but kept very clean. We spent most evenings at The Vintage Club. Shout out to Eileen, Olvis and Santa for the warm hospitality it was fun. Thank you to the guys at the beach club for making us part of the family while we were there. We had  [... read more]a great vacation.

Wonderful resort

The hotel was old, but super clean. The beach was super windy so we spent most of our time at the quiet pool and met lots of amazing guests. Our favourite employee was Jackie she was amazing. The food was good, plenty of it, and you could Always find something to eat. The front desk staff weren’t as friendly as I would have expected and people say 1st timers got lots of perks, we got none of that. Overall we had an amazing time and the few issues were nothing that could have ruined our time.

Great time

Food at the Buffet and al a cartes were amazing. Staff in the buffet was amazing. The al a cartes could use some work. If you are not a pool person, seating is scarce. I had requested main floor as I have limited mobility but received the second floor in the farthest building from the beach. With that and many stairs during the journey, we never got to the beach. Therefore, if you have any limitations, this is not the resort for you. Other than that, we did enjoy our stay

Beautiful Beach Resort

Great value for your money. The resort is older and showing its age but the people make up for it. Perfect for a relaxing beach vacation with good food. Nice to see they invested in new chairs for the buffet and entertainment area. It would be nice if they invested in more umbrellas at pool and beach. We wanted to go on the bike tour but couldn't find 4 bikes that worked. Small investment to get the bikes working. I would recommend this resort to anyone that wants a very laid back be [... read more]ach vacation.

Exallante!

Lovely resort with lots to offer. The grounds were very well kept and the room was clean. The staff were welcoming and the food was delicious (too much so!). There was not much going on in terms of evening entertainment and if I had any suggestions it would be for the resort to up their efforts in that regard. Overall it is a beautiful getaway

Wonderful staff. Very helpful!

The room was nice and clean. The pool areas were cleaned regularly, and there was a great selection of food to chose from. They had 3 wonderful dining areas that you could book. They main food court has helpful staff and the eating areas were always clean.