Loved the starr

Although dated it is the real authentic Mexican resort…..met many great people who will remain friends……great beach and I wish to thank trip central.ca for always getting me where I want to go and when and at a great price….thanks Amanda!

Better Than Average Resort

Excellent location. Good Facilities. Great staff. Clean & comfortable rooms if somewhat dated(room 421 is a winner). Food quality appeared to be good but food variety needs some help. Ask for a room overlooking the adult swimming pool.

Exactly what we were looking for

After reading some reviews we were prepared to have to compromise with a lot of things. That was unnecessary, the staff are top notch at this resort and while some things are a bit tired looking the character shines through. We were very happy with the value we paid for. I wasn't booking the Ritz so I didn't expect the Ritz. If you do, this is not your place to stay. Lots of options to keep everyone happy here. The location is great and the people were nice. Beds are certainly on the firm side b [... read more]ut we managed. Rooms were clean, drinks were full and the food was plentiful.....add smiling people to provide you with all of that and you're set in my books.

Changed a lot, but okay.

This is an okay resort. Rooms need some updating, staff are great. Good location. Food was not so great. Same stuff a lot of time. We had a good time, but we make the best of everything, and its Mexico so you can eat out! No music at the bar. Air Transat holidays, now that is something I would stay away from. 3 years in a row, late leaving and late coming home. Run out of snacks, so worried about selling you things you wait forever just to get a glass of water. Air Transat - Suck.

Good budget resort

The resort was rated appropriately. Staff were very friendly and professional and the facilities were quaint and clean; the resort was what we expected. Budget allowed us the flexibility to explore Puerto Vallarta by bus, taxi or walking and allowed us the flexibility to explore more foodie aspects of the city and go to some interesting off site restaurants.

Amazing holiday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Staff were awesome,helpful,kind and fun.I will stay there next time I go.Close to shopp[ng and places of interest.I will encourage all my friends to go with me next time.I will enjoy many more adventures next time.

Budget

This older Mexican style resort is okay. The basic rooms are spacious and clean. The food is so so with fairly limited choices. Drinks are what you expect from a 3 star resort. I did like the smaller size of this hotel and do rate the service and friendliness of most staff as good. If you are looking for an upscale, great food etc. experience , spend more money. All in all at a great price this place will do, its not bad value. I stress at a great price !.

Very noisy!

University student made a lot of noise in hall and rooms all night long and it was impossible to sleep. The pool was full of them yelling and drinking so no room to swim. Also they took over the outdoor bar and trying to get a drink or a seat took forever.

Las Palmas By the Sea

This is a small resort with only one restaurant (buffet) and a snack bar. Two pools; adult and childrens that is separated by the huge buffet facility. Rooms are nice and clean. Shower/toilet all works 100%. Blow dryer in the bathroom is provided. The staff truly leave you alone where you can really get R&R. The food was average to above; a very good selection all of the time. Entertainment was good. Being a small resort, the grounds are small with an average beach. All in all; if you can get th [... read more]is all inclusive resort for under $800/person, incl. airfare, taxes and resort .... then you've got a deal.

Great Resort in Puerta Vallarta

The resort was kept really clean and the maid service was excellent. The food was excellent, and the waiters and bar tenders did a great job. This resort caters to a lot of Mexicans, (it is nice to see that they can afford vacations like us) so you will get to practice your Spanish a lot if you want.

Location excellent

Great hotel and staff really friendly and courteous. The fully inclusive provided a lot of choice for three meals a day and the drinks were great. Ideal location 10 minutes by bus to downtown Puerto vallarta.

Good resort!

The rooms were big. The staff are very helpful. This location of this resort is perfect. Taxis to the main town was cheap and there is a pharmacy nearby where you can buy supplies. The food was okay. It was never over crowded and usually could start eating right away unless you came at peak hour. Even then waiting time to be seated was short. They brought me here from the airport and dropped me off as well on my day of departure. Hot showers and cable tv. Air condition can make the room really c [... read more]hilly.The front desk was helpful and answered all my questions. If you are looking for 5 star comfort then you will not be happy. If you go with 3 star expectations then you will not be dissapointed. All on all was worth it!

You get what you pay for!

Just came back from Las Palmas. Service staff are very friendly, except for the specialty restaurant. Nothing is 100%. Light bulbs in the fixtures of our room were of different wattage and light quality and output. The shower overflowed regularly. Food at the buffet was bland and not very interesting. Why not serve Mexican food? Had to ask for a salt and pepper shaker at every meal. The location is OK. At high tide the none-flooded beach area is negligible. The hotel seems to have been built in  [... read more]the 1970s and needs updating badly. The lounges around the two pools seem to be very new and are comfortable.

Warm and friendly.

Compact, well designed and well run. Entertainment better than other 3*. Food good except for Japanese night. Balconies have sea view but no privacy. Rooms clean and everything worked. Plenty of hot water.

Great resort!

We loved Las Palmas by the Sea. Perfect location (not too far to town, not too close), wonderful view of the ocean, perfect size, excellent food, very friendly and personable staff, with bedrooms and public spaces kept sparklingly clean. We loved the adults only pool, and were amazed at the surveillance provided so it was indeed reserved for adults. Any parents (!) trying to sneak in children were immediately notified to move to the other pool. The main negative point for us is the fact that non [... read more]smoking rooms are all located on the street side of the hotel, which means that our ocean view room was almost constantly surrounded by smokers (and originally reeked of smoke). Thanks, Susana, for cleaning it up for us and making it bearable!There should be nonsmoking ocean view rooms (or even better, floors) reserved for nonsmokers! Another consideration is that, because of the layout of the hotel, it tends to be noisy at night. However, this is mitigated by the facts that the entertainment shows end around 10:15-10:30 p.m., and free booze is only provided until 11:00 p.m. All in all, a wonderful stay, and we would certainly go back!

Great vacation in Puerto Vallarta

We enjoyed our 2 week stay at Las Palmas. It's ideally located close to the airport, marina and city. The lobby is the first thing you see... small, worn and uninviting. But as you get into the hotel things improve. The grounds are quite nice. There are two pools, one for adults and the other for activities. The beach is average. There is one main buffet restaurant with a good variety of food. My request would be for more seafood... come on guys.... you're right on the ocean... I can get pork an [... read more]d chicken in Toronto. The 'special' restaurant was fine. Both were open air with thatched covering by the beach. The bars were very good... friendly service... but no mojitas. The entertainment was so-so. Service generally was friendly and efficient. Everything was clean. The rooms had a nice pool/ocean view, but were small. The beds are very firm, which is common, but one was lumpy. The only major problem is the noise levels at night... primarily from the bar patrons. Sleeping could be interrupted. I met a number of people who stay at Las Palmas every year. Puerto Vallarta is beautiful... surrounded by mountains, a stunning bay, terrific waterfront, and perfect weather. There are wonderful towns and parks nearby. We would go back, and we enjoyed our vacation.

Wonderful staff, great trip

The hotel was clean the staff very friendly and helpful, the food was very good and the drinks kept flowing. The beach is well kept. We were there for Christmas and New Year and they made both occasions very special and the traditions that we learned about are not only beautiful but amazing to see. Look forward to going again.

My 4th time, so it's like being at home

You can tell a good place to stay , when the staff shows little turnover. That's just one example at Las Palmas. My room was clean and comfortable with a balconey so looking over the ocean in Mexico when it's a minus 65 windchill back home can't be bad. Staff in all areas very accomodating , but that comes after having been there so often. I LIKE the food too..lots of variety and the SOUPS were to die for. I've stayed at Fancy places too which cost a ton of money but never felt so comfortable. L [... read more]ots of Canadians and Mexican tourists make it a pleasant spot to be. I do wish there was less smoking but that's Mexico. The Beach is just three steps down and a 45 minute walk on the Sand to the harbour and Wal-Mart. Plenty of Bank Machines to get pesos using your Debit card makes getting cash very easy. The walk downtown is about a half hour or 5 minues by the little blue buses. I'm glad i found this little jewel and , yes i'll probably fly back this coming February and stay longer. See Ya There... Love - Mom Kozak's Favorite Middle Son.

Amazing resort

The hotel was very nice and comfortable. Room was facing the ocean. Could hear the waves break all night. Just wonderful experience!! Close to Downtown, Nightly entertainment was great! Restaurant food was great and the Hotel Staff were superb!